Consumer Complaints

Fail datemilesoccurencesPurchase date
TRACTION CONTROL SYSTEM
12/12/20121040001
 The 2010 impala was at hwy speeds at approx 65mph. the traction control light came on and the check engine light and the message display was flashing traction control failure. the lights stayed on. it also said engine at reduced speeds . the traction control failed at hwy speeds which left me coasting to reduced speeds and then the car shut off at 20 mph with no power steering or braking. i was able to coast off the highway into a parking lot off the service road. *tr
10/22/201038381
 I had purchased a 2010 chevrolet impala in july, 2010. the first attempt at repair of the front end vibration was on 10/22/2010. the dealership did not recognize the vibration. the vehicle tires were rotated on 01/26/11 in an attempt to stop the vibration in the front end. the vehicle was taken in on 03/18/11 for front end noise (thump) while turning the wheels. the vehicle was taken in on 07/07/11 for the thumping noise in the front end while turning the wheels. the vehicle was taken in on 07/28/11 for a front end thumping noise when turning the wheels. the vehicle was taken in on 08/16/11 for a front end thumping noise and the dealership notices the tires were wearing slightly cupped on the inside edge. the vehicle was taken in on 09/08/11 for a whining noise from the engine bay and power steering fluid was flushed. the vehicle was taken in on 04/09/12 for front end thumping noise, wheel bearing, transmission surge, and whine noise from radio. the vehicle was taken in on 06/27/12 for rough idle, tire replacement, transmission. the vehicle was taken in on 07/27/12 for rough idle, transmission surge, thump noise in front end and whine noise in radio. the vehicle was taken in on 10/05/12 for transmission surge, rough idle, thump noise in front end, and whine noise in radio. the outcome at this point is the dealership tried to reprogram the vehicle, gm approved replacement of all four tires, a replacement of the power steering pump, wheel bearing on driver front side. the dealerships have done two throttle body cleanings. the dealership has stated they will replace the rotors but gm would not approve replacement only turning on the rotors. this case has been opened with the better business bureau whom advised me to contact nhtsa. gm refuses to replace parts because their computer system cannot tell them what is wrong with the vehicle. gm has recalled the police vehicles for front end suspension and has a lawsuit pending in michigan for personal vehicle. *tr
10/22/20103838
 I had purchased a 2010 chevrolet impala in july, 2010. the first attempt at repair of the front end vibration was on 10/22/2010. the dealership did not recognize the vibration. the vehicle tires were rotated on 01/26/11 in an attempt to stop the vibration in the front end. the vehicle was taken in on 03/18/11 for front end noise (thump) while turning the wheels. the vehicle was taken in on 07/07/11 for the thumping noise in the front end while turning the wheels. the vehicle was taken in on 07/28/11 for a front end thumping noise when turning the wheels. the vehicle was taken in on 08/16/11 for a front end thumping noise and the dealership notices the tires were wearing slightly cupped on the inside edge. the vehicle was taken in on 09/08/11 for a whining noise from tne engine bay and power steering fluid was flushed. the vehicle was taken in on 04/09/12 for front end thumping noise, wheel bearing, transmission surge, and whine noise from radio. the vehicle was taken in on 06/27/12 for rough idle, tire replacement, transmission. the vehicle was taken in on 07/27/12 for rough idle, transmission surge, thump noise in front end and whine noise in radio. the vehicle was taken in on 10/05/12 for transmission surge, rough idle, thump noise in front end, and whine noise in radio. the outcome at this point is the dealership tried to reprogram the vehicle, gm approved replacement of all four tires, a replacement of the power steering pump, wheel bearing on driver front side. the dealerships have done two throttle body cleanings. the dealership has stated they will replace the rotors but gm would not approve replacement only turning on the rotors. this case has been opend with the better business bureau whom advised me to contact nhtsa. gm refuses to replace parts because their computer system cannot tell them what is wrong with the vehicle. gm has recalled the police vehicles for front end suspension and has a lawsuit pending in michigan for personal vehicl
09/21/2012356001
 I have a low mileage vehicle. i have remained current on all of my routine maintenance. the car recently had the warnings: service traction control and engine power is reduced. i have looked on multiple outlets and saw that this is a common problem with this vehicle. the solution that the dealer gives is varied and coincidentally not covered under warranty. *tr
07/07/201052000
 Tl* the contact owns a 2010 chevrolet impala. while driving approximately 80 mph, the trac stability and engine warning indicators illuminated on the instrument panel. the vehicle immediately stalled. the vehicle was restarted after twenty minutes and resumed normally. the failure recurred three times when driving extended distances. the vehicle had not been diagnosed or repaired. the manufacturer was notified of the problem. the approximate failure mileage was 52,000.
12/05/201058014
 The 2010 impala was at hwy sppeds and in cruise control at approx 65mph. the car got a front twitch that turned into a vibration. the cruise started to surge approx one hour into the trip. the traxction control light came on, the check engine light a couple seconds later and the message display was flashing traction control failure, drive at reduced speeds and ignition failure. the traction control failed at hwy speeds leaving the driver coasting to reduced speeds and then the car shut off at 20 mph with no power steering or braking. thisisi the second time this has happened. both times cars appoarched at hwy speeds while i was slowing down without brake lights.

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