Consumer Complaints


Fail datemilesoccurencesPurchase date
VISIBILITY
10/22/201038381
 I had purchased a 2010 chevrolet impala in july, 2010. the first attempt at repair of the front end vibration was on 10/22/2010. the dealership did not recognize the vibration. the vehicle tires were rotated on 01/26/11 in an attempt to stop the vibration in the front end. the vehicle was taken in on 03/18/11 for front end noise (thump) while turning the wheels. the vehicle was taken in on 07/07/11 for the thumping noise in the front end while turning the wheels. the vehicle was taken in on 07/28/11 for a front end thumping noise when turning the wheels. the vehicle was taken in on 08/16/11 for a front end thumping noise and the dealership notices the tires were wearing slightly cupped on the inside edge. the vehicle was taken in on 09/08/11 for a whining noise from the engine bay and power steering fluid was flushed. the vehicle was taken in on 04/09/12 for front end thumping noise, wheel bearing, transmission surge, and whine noise from radio. the vehicle was taken in on 06/27/12 for rough idle, tire replacement, transmission. the vehicle was taken in on 07/27/12 for rough idle, transmission surge, thump noise in front end and whine noise in radio. the vehicle was taken in on 10/05/12 for transmission surge, rough idle, thump noise in front end, and whine noise in radio. the outcome at this point is the dealership tried to reprogram the vehicle, gm approved replacement of all four tires, a replacement of the power steering pump, wheel bearing on driver front side. the dealerships have done two throttle body cleanings. the dealership has stated they will replace the rotors but gm would not approve replacement only turning on the rotors. this case has been opened with the better business bureau whom advised me to contact nhtsa. gm refuses to replace parts because their computer system cannot tell them what is wrong with the vehicle. gm has recalled the police vehicles for front end suspension and has a lawsuit pending in michigan for personal vehicle. *tr
10/22/20103838
 I had purchased a 2010 chevrolet impala in july, 2010. the first attempt at repair of the front end vibration was on 10/22/2010. the dealership did not recognize the vibration. the vehicle tires were rotated on 01/26/11 in an attempt to stop the vibration in the front end. the vehicle was taken in on 03/18/11 for front end noise (thump) while turning the wheels. the vehicle was taken in on 07/07/11 for the thumping noise in the front end while turning the wheels. the vehicle was taken in on 07/28/11 for a front end thumping noise when turning the wheels. the vehicle was taken in on 08/16/11 for a front end thumping noise and the dealership notices the tires were wearing slightly cupped on the inside edge. the vehicle was taken in on 09/08/11 for a whining noise from tne engine bay and power steering fluid was flushed. the vehicle was taken in on 04/09/12 for front end thumping noise, wheel bearing, transmission surge, and whine noise from radio. the vehicle was taken in on 06/27/12 for rough idle, tire replacement, transmission. the vehicle was taken in on 07/27/12 for rough idle, transmission surge, thump noise in front end and whine noise in radio. the vehicle was taken in on 10/05/12 for transmission surge, rough idle, thump noise in front end, and whine noise in radio. the outcome at this point is the dealership tried to reprogram the vehicle, gm approved replacement of all four tires, a replacement of the power steering pump, wheel bearing on driver front side. the dealerships have done two throttle body cleanings. the dealership has stated they will replace the rotors but gm would not approve replacement only turning on the rotors. this case has been opend with the better business bureau whom advised me to contact nhtsa. gm refuses to replace parts because their computer system cannot tell them what is wrong with the vehicle. gm has recalled the police vehicles for front end suspension and has a lawsuit pending in michigan for personal vehicl
06/10/20101000
 Tl- the contact owns a 2010 chevrolet impala. while traveling 75 mph using the cruise control the contact noticed that the instrument panel is difficult to see on a bright sunny day while wearing his sunglasses. the vehicle has not been diagnosed and the contact has noticed the failure since the purchase of the vehicle. the failure mileage was 1000 and the current mileage was 3000. bml
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
02/13/2013700001
 My key is stuck in the ignition and will not turn back to the off position so i can get the key out. i have to disconnect my battery to keep the battery from draining completely when not in use and reconnect my battery when i need to drive my car, and i cannot lock my car because of this. i feel this is a safety issue because i could get injured while connecting or disconnecting my battery and i cannot secure my car. the passenger air bag indicator is on. it was not on when i purchased this used car but it came on at approximately 70,000 miles. my rear defroster barely works. the speedometer sticks at zero then starts working for a few tenths of a mile then goes back to zero again. i have to guess what speed i am going. the speedometer started malfunctioning at about 68,000 miles. chevrolet refuses to repair any of the above at their expense. stating there is no recall on this vehicle. i have seen numerous complaints about the key getting stuck in the ignition on many models of chevrolet vehicles on the internet. why isn't there a recall on these issues? *tr