Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||||
| PIE-0098 | 08/01/2010 | 10036145 | Chevrolet: engineering information-increased steering effort, power steering system noise or leaks. engineering is attempting to determine root cause of the above power steering concerns. *pe | 03/11/2011 | |
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||||
| PIE-0098 | 08/01/2010 | 10036145 | Chevrolet: engineering information-increased steering effort, power steering system noise or leaks. engineering is attempting to determine root cause of the above power steering concerns. *pe | 03/11/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 10/12/2011 | 5400 | ||
| While going to work approx. 6 months ago a deer crossed the road in front of me. i attempted to steer away from the deer only to notice that the steering wheel felt as if it had no power steering. i was lucky that the deer changed its course or i would of ran into it head on due to the steering being so hard. the 2012 impala has the same issue? gm is not addressing this issue. i have a pi document from gm which is not available to the general public. it confirms this steering issue with the 2011 chevy impala (all models). this pi states to the mechanics to take consumers for a ride in a parking lot and perform parking lot maneuvers at slow speeds.then tell the consumer it is a normal condition if the steering issue is duplicated. my attorney still has possession of my independent technical expert report which states that the steering is extremely hard at low speeds. my case was lost in arbitration and the decision was made in a few hours. i do have the document no. pic5013d. document id 2520666. i want all consumers to know what to expect if they purchase a 2011 impala and have this problem. i did note that the nhtsa has this steering issue documented. however gm states that this is not their bulletin and none exist for this issue. i was given this pi by mistake. | |||
| 08/20/2011 | 1850 | ||
| While driving on thruway my 2011 chevy impala lost power steering went due to a belt broke within the eninge compartment.nearly lost control of car.after getting off the thruway,we noticed that a pully had come apart.which caused the belt to disintegrate. | |||