Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
STEERING - HYDRAULIC POWER ASSIST - HOSE, PIPING, AND CONNECTIONS
11V398000GENERAL MOTORS LLCfrom 04/19/2011 to 07/29/2011V (Vehicle)1034409/05/2011MFRGENERAL MOTORS LLC08/05/201108/04/2011
Defect SummaryGm is recalling certain model year 2012 chevrolet impala vehicles manufactured from april 19, 2011, through july 29, 2011. the upper power steering hose may have been misrouted so that it can come in close proximity to and/or contact the catalytic converter. with the engine on, heat from the catalytic converter may melt the power steering hose.
Consequence SummaryPower steering fluid could flow onto the catalytic converter, and an engine compartment fire could occur.
Corrective SummaryGm dealers will inspect to ensure that the upper power steering hose is routed correctly and make the necessary repairs free of charge. the safety recall began on september 5, 2011. owners may contact chevrolet at 1-800-630-2438.
NotesGm's safety recall campaign number is 11224. owners may also contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty 1-800-424-9153), or go to http://www.safercar.gov .

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
PI075006/01/201210044846General motors: power steering hose design. the purpose of this document is only to provide technicians instructions for installing a new power steering gear inlet hose, when necessary due to a mid-year design change. this procedure should08/01/2012
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
PI-067102/01/201210043629General motors: reservoir for power steering fluid is heat damaged and leaking. may caused problems with power steering pump. *pe04/16/2012
STEERING - HYDRAULIC POWER ASSIST - PUMP
PI-067102/01/201210043629General motors: reservoir for power steering fluid is heat damaged and leaking. may caused problems with power steering pump. *pe04/16/2012

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
10/26/201233500
 Tl* the contact owns a 2012 chevrolet impala. the contact stated that while driving approximately 50 mph the steering became difficult to maneuver causing the driver to crash into a telephone pole. the front passenger sustained whiplash. the rear passenger sustained a broken thumb and a head concussion. the police reported to the scene and a report was filed. the vehicle was towed a tow yard. the vehicle was destroyed. the approximate mileage was 33,500.
10/26/201233500
 Tl- the contact owns a 2012 chevrolet impala. the contact stated that while driving approximately 50 mph the steering became difficult to maneuver causing the driver to crash into a telephone pole. the front passenger sustained whiplash. the rear passenger sustained a broken thumb and a head concussion. the police reported to the scene and a report was filed. the vehicle was towed a tow yard. the vehicle was destroyed. the approximate mileage was 33,500. pmb
10/26/201233500
 Tl- the contact owns a 2012 chevrolet impala. while driving approximately 50 mph the steering became difficult to maneuver causing the driver to crash into a telephone pole. the front passenger sustained whiplash. the rear passenger sustained a broken thumb and a head concussion. the police reported to the scene and a report was filed. the vehicle was towed a tow yard. the vehicle was destroyed. the approximate mileage was 33,500. da
06/09/20128486
 I was rotating the tires at home. when replacing the wheels i started and snugged the lug nuts by hand. i went to torque the lug nuts to specifications (100 foot pounds) using a torque wrench. one of the right front lug nuts would not stop turning way before reaching the specified torque. as i continued to turn the wrench, the stud snapped off. one of the lugs/studs next to it also felt suspicious. i took it to the dealer and had all studs and lugs replaced on that wheel as i am afraid there may be a bad batch of studs. the parts have been saved if needed for testing. i was a mechanic in the 1960's and have been doing this work on my own and family vehicles since then. i can not recall ever snapping a stud before.