Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
SEATS
EA97023GENERAL MOTORS CORP.10/31/199706/01/1999DRIVER'S SEAT FRAME FAILURE
 The office of defects investigation has received 375 reports alleging failure of the driver's seat frame which is prone to breakage at the left front attaching point.when this occurs, the seat may tilt away from the riser during accelerating or braking.(see closing report)

Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
12/01/2002
 Consumer stated that while exiting vehicle, the bracket that retains driver's seat exploded causing seat to collapse backward. ts
12/01/1999106/01/1995
 1. mounting frame on the driver's side high back bucket seat fractured. 2. driver's pot metal door handle fatigued until it broke. several 1996 suburbans owned by the miami-dade fire rescue department have had the same problem.
 Bolts attached to seat frame have loosened and fractured, causing seatback to recline. consumer claimed this vehicle had same defect as mentioned in recall 96e010000, but was not included in recall due to vin. please provide further information.*ak
10/01/1999108/01/1995
 Seat frame became fatiqued and cracked around area that bolts seat to frame. very similar to previous nhtsa campaign numbers 96v055001-96v055010. *ak
10/01/1999108/01/1995
 Seat frame has a fatigue area where the seat is bolted to the frame. manufacturer was contacted & no recall found. *ak
12/01/1999006/01/1998
 Drivers side seat frame broke, the bolt was attached to frame, and it broke off, causing the chair to rock. vehicle seat has been repaired by reinforcing the frame with stronger welds. *ak
07/15/1998203/01/1995
 No summary provided by consumer
06/30/1999110/01/1997
 No summary
01/01/1999107/01/1995
 Threaded piece of metal welded to the driver's seat track broke causing seat to rock back and forth. mjs
04/19/1999103/01/1995
 While braking the driver's side bucket seat broke at the left front mounting bolt/frame bracket under the seat. this caused the seat to have free movement in a rocking type motion while traveling/braking, and accelerating. seats' free movement feels unsafe, as if just a matter of time until the entire base mount gives way. *ak
03/13/199904/01/1995
 My drivers seat had a little play' or rock in the base from the time i bought it until the base broke off. one of the mounting bolts sheared off on the front left corner of the base, allowing the seat to tip backward if you leaned back in it. it broke next to a weld in the corner of the base probably from heat stress and the constant play in the seat going back and forth. the dealer ordered me a new base frame which now costs over $220. plus 2 hours of labor to install it. i pleaded my case that a seat should last longer than less than 4 years and 33k miles but it went nowhere. i also called gm and told them they were lucky that i wasn't going down the interstate at 65 and have the base fail and me laying in the backseat trying to drive! they said they wouldn't cover the replacement because they don't have a history of this happening. strangely enough the guy who put the new base in said it was stronger than the original which make me think they know they have a problem, but don't want to pay for it. even on your own website i found a 1995 truck like mine with the same problem.... nhtsa action # ea90723, opened on oct 31, 1997 and the summary was driver seat failure. i myself weigh under 200 # so it isn't like it failed under abuse. i e-mailed gm and also called the 800# but they act like no big deal, as long as i pay for it which i already did. my passenger side seat which has maybe 1k miles logged in it also has slop or play in it and i 'm afraid it will also fail at a later date at another $320. cost to me. thank-you for this site and hearing my complaint. brian graybill. *ak
10/01/199811/12/1994
 Drivers bucket seat frame broke while slowing to stop for traffic signal, seat dropped forward causing more pressure to be applied to brakes and vehicle came to sudden stop; truck has a problem with power seat adjuster that has excessive movement and popping under acceleration and during braking conditions, and going around sharp turns.
06/21/199807/01/1996
 Cross member on drivers seat failed at the seat slider attachment point and caused severe pitching of the seat due to a multiple cracks in the blind nut weld.
07/29/199810/15/1996
 Driver's underseat mount broke during collison.
04/17/19982
 Seat brackets (frame) on driver's side broke. metal very thin; not thick. bolts let seat tip backwards when gas applied. driver's vision obscured. took to dealer. informed owner of problem. *ak
 While driving the driver's side seat bracket broke, causing seat to fall backwards into the rear seat. please provide details. *ak
02/01/199810/01/1995
 Ea97023; driver's seat failure. one of the supports under the driver's seat is broken and the another support is cracked. *ak
01/01/1995
 Driver's seat base has broken, causing excessive movement in it. dealer has replaced base ,but there is still movement. dealer claims movement is normal. *ak
11/03/1997111/18/1994
 The bracket under the driver's seat is broken, causing the seat to have free movement. the seat is being repaired by the dealer. *ak dealer replaced lower seat frame. *slc
10/20/1995
 During operation, the front driver's seat broke and came off the frame.
SEATS - FRONT ASSEMBLY - POWER ADJUST
10/25/199807/01/1998
 Driver's seat front left mounting bolt/frame, seat to seat pedestal bolt attaching metal tore loose due to poor design.
10/01/199811/12/1994
 Drivers bucket seat frame broke while slowing to stop for traffic signal, seat dropped forward causing more pressure to be applied to brakes and vehicle came to sudden stop; truck has a problem with power seat adjuster that has excessive movement and popping under acceleration and during braking conditions, and going around sharp turns.
11/25/1997109/14/1995
 Driver side electric seat recliner failed.
SEATS - FRONT ASSEMBLY - RECLINER
12/28/2000
 Driver's seatback moves back unexpectedly when applying little pressure.also upon applying brakes there may be loss of control. please provide further information. *ak
01/07/1999
 Drivers side seat broke. when getting in and out felt as if it was rocking. when putting on brakes, seat swayed forward. dealer contacted and seat not covered under warranty. also the windshield wiper motor works intermittently and repairwork to be done at owners expense. *ak *ml
09/04/1997
 While driving the bracket that holds the seat in place broke and caused the driver's seatback to collaspe, almost causing the driver to crash. the seat has not been repaired. *ak
 Driver's bucket seatback collapsed while driving. please describe details. *ak