Consumer Complaints


Fail datemilesoccurencesPurchase date
POWER TRAIN - AUTOMATIC TRANSMISSION
11/25/200275000101/06/1997
 Automatic transmission failed on my 1997 chevy k1500 pickup. planetary sungear carrier broke. $2,000 to repair. this is a common failure for this model and design of transmission. *jb
12/03/2002
 When parking, consumer put vehicle into reverse gear. the vehicle didn't reverse, the engine just accelerated. consumer put vehicle into drive gear which resulted in vehicle making a clanking noise and hesitated to move forward. consumer had vehicle towed to the dealership who indicated that the automatic transmission had blown as a result of the reaction shell brusting. the dealership also indicated that this is a common problem with these model vehcile. please provide more details. ts
03/28/2002108/01/2001
 Vehicle never been in a crash, never pulled a load, no tow hith on it, was driving down the highway, heard a weird vibration sound when it happenned, there are other reports of this year transmission failing around 50,000 miles. there is no reason that a transmission should fail on a truck that is not used for heavy use and when chevy says they are built like a rock, as long as you keep it for 36,000 miles when the factory warranty is up?i have the old part, i purchased th vehicle at 41,000 miles, low milleage as far as i am concerned, the gear sheared off , under normal driving conditions and i think it is a faulty part that the manufacturer is making and when replacing it with the same part it is just going to happen again. totally senseless ! obviously there is a problem with this main gear assembly and something needs to be done about it. i have never had a problem with a transmission before and they should certainly last longer than 50,000 miles and g.m. chevrolet should do something to resolve the problem and stand behind their advertising!!!*ak
06/09/2000106/01/1997
 Transmission began shifting very hard(jerking) from first to second gears and from second to third gear. when this occured the check enging light came on. dealership told me theyiwould have to rebuild or replace the transmission. i had it replace at a cost of $2000.00 out of my pocket. i showed the dealership my maintenance records to verify the truck had been taken care of and asked for assistance and they refused. i contacted gm customer service and i was told by them we help only those people who have their vehicles regular service done at dealerships. meaning that since i did not have my oil changed at the dealership at a cost of approx $30.00 a pop verses half that cost for myself they refuse to help me. the purchase cost of $28,000.00 obvisously not enogh for gm. how stupid is this? look at the complaints on the complaint station. gm needs to recall & reinburse us. how do we know the replacement tranny(same as original equipment) won't fail again. can't afford $2k every 61k miles. *ak
07/01/2000209/01/1997
 After coming to a stop after driving on freeway with transmission hot vehicle will slam hard into 2nd gear upon acceleration from initial stop. dealers are recommending transmission replacements and or expensive repairs. numerous web sites show owners complaining about this as early as 40k miles. i have contacted gm but fail to acknowledge any problem even though they have a service bulletin out that states quote: the condition may be caused by a slip-stick condition between the propeller shaft slip yoke and transfer case output shaft corporate bulletin # 99-04-21-001 and i believe this to be the case with my and many others vehicles.
11/19/1999105/02/1997
 Transmission failed. *mjs
11/19/1999105/02/1997
 The transmission failed. yh
06/24/1998110/01/1996
 Truck was taken in many times to complain about transmission problems. only once out of first 3 times did they find the problem. transmission was replaced with a remanufactured transmission. on or about july 22 of 1998. now as vehilce is approaching 60,000 mile we are experiancing the same exact problem as we had first encountered with clunking and rough shifting. *ak
07/01/1999110/01/1997
 I have had numerous problems with my chevrolet truck. at 31,000, miles the rear leaf springs went bad. at 41,000 miles the brake master cylender and pittman arm and idler arm assemblies needed to be replaced. being that it was over the warranty period, i did not take it to a cheverolet dealer incurring the cost myself. at 49,000 miles the rear u joint needed repair. at this point, i started to believe that there was more to this problem with the truck as these parts do not usually need repair at such low milage. to top it off, at 51,000 the transmission has failed.
3
 Vehicle makes a clunking noise when shifting transmission from 2nd to 3rd gear. replaced transmission and locking differential. however, noise continued. a new steel driveshaft was installed to replace the composite one. however, noise continued. was advised by dealer that this was a normal condition.
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - COLUMN SHIFT
03/01/1999107/01/1997
 Steering speed sensor replaced to fix oversteer problem; abs regularly fail to keep wheels from locking up during emergency braking; electronic 4wd transfer case continues to stick in 4high for several minutes after disengaged with button. *ak
POWER TRAIN - AUTOMATIC TRANSMISSION - LEVER AND LINKAGE - FLOOR SHIFT
04/28/20041
 I had a torque converter put in my 97 chevy z71. while the repaires were done, the repair shop broke my shift cable and i was charged for that. a $70 cable cost me $140.00. they broke it, not me. they should be respondsible for the cost or at least split the bill on that cable.*ak
POWER TRAIN - AXLE ASSEMBLY
09/21/19961
 Front left axle leaking.
POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL
02/09/2000110/04/1996
 The rear seals are leaking, if this is not stopped the grease could leak onto the brakes, causing a defective brake system. *ak the rear axle seals are leaking. if this is not stopped the grease could leak onto the brakes, causing a defective brake system. dealer has been contacted. *ak
POWER TRAIN - DRIVELINE - DIFFERENTIAL UNIT
07/01/2000209/01/1997
 After coming to a stop after driving on freeway with transmission hot vehicle will slam hard into 2nd gear upon acceleration from initial stop. dealers are recommending transmission replacements and or expensive repairs. numerous web sites show owners complaining about this as early as 40k miles. i have contacted gm but fail to acknowledge any problem even though they have a service bulletin out that states quote: the condition may be caused by a slip-stick condition between the propeller shaft slip yoke and transfer case output shaft corporate bulletin # 99-04-21-001 and i believe this to be the case with my and many others vehicles.
11/16/1999111/01/1996
 The dealership's service advisor at molle chevrolet (816) 229-8800, mark potter, said it would be 7-8 days to have my front differential repaired because they had 7 in line (for the same problem) ahead of mine!!! by the way, i have only had my 4-wd engaged on six or 7 occasions since i purchased it (new) in november of 1996. i have never 4-wheeled it. i have only engaged 4-wd once in the mud. the other 5-6 times the 4-wd was engaged was in light snow (central missouri). gm needs to do a recall on this issue. *ak
3
 Vehicle makes a clunking noise when shifting transmission from 2nd to 3rd gear. replaced transmission and locking differential. however, noise continued. a new steel driveshaft was installed to replace the composite one. however, noise continued. was advised by dealer that this was a normal condition.
POWER TRAIN - DRIVELINE - DRIVESHAFT
03/01/1997
 Drivetrain clunking noises in two or four wheel drive. there is a tsb on certain vin numbers, but it doesn't apply to this vin number. *ak
3
 Vehicle makes a clunking noise when shifting transmission from 2nd to 3rd gear. replaced transmission and locking differential. however, noise continued. a new steel driveshaft was installed to replace the composite one. however, noise continued. was advised by dealer that this was a normal condition.