Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||||
| 070941006 | 08/01/2007 | 10022923 | Sdm reprogram - class action settlement (u.s. only). *nj | 10/05/2007 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 12/02/2006 | 11900 | 1 | 05/01/1999 |
| Dt*: the contact stated while traveling 35 mph, the vehicle was involved in a front impact crash, and the airbags did not deploy. additionally, the contact was wearing a seat belt, and the buckle assembly fractured upon initial impact. there were no injuries sustained. the vehicle sustained moderate damage to the front end. the police were on the scene, and a report was taken. the manufacturer was alerted. | |||
| 09/30/2004 | 117000 | 2 | 04/16/2001 |
| Upon setting up cruise control it failed to set, and the air bag warning light came on. dealership indicated that this was due to a failure in the air bag warning harness connection. these parts were currently on back order.*ak wrong part sent. *tc | |||
| 05/03/2004 | 1 | ||
| My grandson was driving down the road, the airbag light came on and he heard a high pitched sound. a few seconds late both the driver and passenger airbags deployed. he was able to pull to the side of the road. the car was taken to the ocean city chevrolet i was told that something had to have been hit for airbags to deploy. they were unable to find the problem because the car had not been wreck of hit. gm was notified and test were run on the car. i contacted gm to find out if they were going to fix the problem. they responded with a run around saying that the black box shows an impact in the front and back. then i told him the car had not been wrecked or hit. he then responded by saying that the airbags could have deployed because my grandson slowed down 6 mph in under a second, which according to the gm man is not possible by brakes. if that was the case my grandsons friend that was follwing him would have rear-ended him if he had slowed down that rapidly. finaly the gm man told me that the car could have been bumped just right and that was that cause of the airbag deployment. gm refused to repair my airbag saying that it was not their fault. however it was a car defect.*ak | |||
| 80000 | 1 | ||
| Vehicle was rear ended and hit a dump truck in front. vehicle was not in motion, however, upon impact, the air bags failed to deploy. *ak | |||
| 87000 | 2 | 12/21/1999 | |
| Power steering failed, and the vehicle suddenly accelerated. driver lost control and hit a rock. upon impact, none of the vehicles airbags deployed. *ak | |||
| 06/10/2003 | 90000 | 4 | 11/01/1998 |
| When applying brakes front end pulsates which produces a grinding noise. dealer notified. *ak the vehicle experienced vibration in the front end when braking. the vehicle has numerous brake rotor repairs. the calipers locked up and the piston seals leaked. the brake light was inoperative because the circuit lost it's contact. the horn was inoperative. the dealer replaced the air bag and repaired the horn power wire from the horn pad to the horn contact ring. *scc *nlm | |||
| 06/08/2002 | 6 | 06/15/1998 | |
| I own a 1998 chevy malibu. this vehicle will cut off while driving. i bought this vehicle brand new in june 1998 and had to take it to the shop for repair the next month. the service department at shaver motors has never been able to fix it. there is something wrong with this car's electrical system. i was driving in chicago on 80 90 toll road and this vehicle stopped for no reason while i was doing 55 miles per hour. i listed one incident date but have had numerous other problems. also, when i first purchased the vehicle i had to replace the tires after less than 3000 miles, they were also bad. | |||
| 07/01/2002 | |||
| Consumer purchased vehicle from dealer, and vehicle does not have working airbags. consumer is very concerned about safety if involved in a collision. dealer never advised consumer that airbags had been previously deployed and were not reconstructed.*ak | |||
| 01/07/2002 | |||
| My wife had just pulled out of a driveway on to a highway when a truck pulled in front of her. she hit headon into the side of him. after he cleared the area she was able to drive across 4 lanes of road and into a parking lot across the street, as she entered the lot both air bagrs deployed very slowly never touching her. the speed control has been repaired several times and still continues to deacative while driving, some times many times in a row other trips not at all. | |||
| 10/16/2001 | 2 | 05/01/2001 | |
| Went to saturn to have the problem fixed and they said it (airbags) was not covered in the extended warranty. and they felt that it was the manufacturer default. air bags deployed at a full stop. no accident happened. called gm company and they said they would notify me in 48 hrs. i contacted them and they (gm) said they need more time to contact the saturn tech. mng. they (gm) are supposed to call me tuesday and tell me if they can repair my car. they are giving me the run-around. i feel that i did not do anything to cause my airbags to deploy and that gm is fully responsible since i have only had the car for 5 mths, and that it is a manufacturer defect.*ak | |||
| 09/28/2001 | |||
| Front fender where front sensor was located was cracked. consumer sustained chest and knee injuries from steering and dashboard because air bags didn't go off. also, seat belt did not lock up. consumer has not consulted manufacturer or dealer. *ak | |||
| 03/05/1999 | 3 | 05/01/1998 | |
| Horn inoperable. entire airbag assembly replaced and horn still has problems. | |||
| 06/14/1999 | 05/01/1998 | ||
| At 11k mi when brakes applied at 50+ mph front tires severely shimmied, dealer machined and reinstalled front disc, as of 8/8/99 symptoms have returned. at 14k mi a thumping noise began in the right front tire, dealer replaced both lower control arms. at 3k mi heater blower motor started making a loud noise, dealer replaced blower motor. at 9k mi heater blower motor started to again make a loud noise, dealer removed and reinstalled blower fan, motor still makes a loud noise. | |||
| 11/29/1997 | 1 | 09/29/1997 | |
| No deployment of air bag during vehicle collision (front end). | |||
| AIR BAGS - FRONTAL | |||
| 06/25/2006 | 1 | ||
| I was driving southbound on state rd. 1 after work at approximately 10:15 p.m. i crossed railroad tracks at about 32 mph and both of my airbags inadvertently discharged. this forced my rear view mirror into the windshield and cracked the windshield. also my dashboard lights are now acting erratically and functions fail to work properly. the shock of the railroad tracks is much less than that of a speed bump at 3 mph. g.m. has failed to send anyone to inspect the vehicle even after letting it sit at a dealership for 7 days because they originally stated they would. g.m. two different dealerships have inspected the vehicle extensively on several occasions and both were unable to determine the cause of the deployment. i have contacted g.m. several times and they are brushing this off like it is nothing to worry about. *nm | |||
| 11/12/2004 | 29000 | 1 | |
| Vehicle was in a low speed, low impact collision. however, the front air bags deployed. vehicle was moving about 10 mph. *ak | |||
| 11/20/2004 | 140000 | 1 | |
| While driving, the air bag deployed and cracked the windshield. *jb | |||
| 02/20/2004 | 1 | ||
| I was involved in a minor low impact collision and the airbags deployed without inflating which offered absolutely no protection. *nm | |||
| 07/12/2003 | 1 | ||
| Consumer stated that when making a turn front air bags inadvertently deployed, causing the consumer to pull over. dealer notified. *ak | |||
| 04/28/2003 | 111000 | 1 | |
| While driving the air bag deployed although there was no impact. *nlm | |||
| 04/01/2002 | |||
| While running into another vehicle at about 2-5 mph front air bags deployed, cut the glass, and hit consumer.*ak | |||
| 09/27/2001 | 1 | 07/01/1998 | |
| Consumer's vehicle was sitting at an intersection behind another vehicle and consumer thought vehicle was moving. she lifted feet off brakes, hitting vehicle in front. upon impact, airbags did deploy, but halfway. there was no damage to the outside of the vehicle, consumer smelled smoke coming from air bags. dealership was aware of problem.*ak | |||
| 08/10/2000 | |||
| Vehicle rear-ended another vehicle at 35 mph in which neither air bag deployed. driver's seat came unlatched & driver received injury to right hand & right breast. manufacturer notified. please feel free to provide any further details on this matter. *ak | |||
| 05/17/2000 | 1 | 11/01/1999 | |
| I purchased the vehicle from bobb chevy in 11/99, in april 2000 noticed a grinding noise when braking. took car into a tuffy auto shop who indicated i needed complete brake job. they suggested warranty should cover vehicle repairs. so i took it to bobb at 7:30 am on 4/27/00, they completed brake job - rotors, calipers, fluid, pads and labor. this totalled $817.01, i paid $496.12, warranty paid the balance. on 5/17/00, coming home from work on a service road i tried to apply my brakes and found i did not have any - this was 3 wks after a total replacement. i had the option to go into an intersection, or hit a car stopped at the stop sign, but i chose to run off the road, hoping that would have stopped me. i hit a pine tree, both air bags popped out, windshield cracked, subsequently my insurance company - geico totalled the car. i suffered severe bruises, ended up in emergency, ordered to take 2 days off work for bruises, severely sprained ankle, bruises on chest & stomach from seatbelt and airbag. i have contacted the dealership, given them geico's report and police report. they suggested i contact product liability dept of chevrolet. at this time someone from gm product asst is to contact me.*ak | |||
| 04/01/1998 | |||
| Went over dip in road about 2.5 inches .went about 4 feet, frame under car hit a manhole cover sticking up about 2inches. both airbags deployed ,breaking drivers arm the passenger only had buring in her eyes. *ak | |||
| 09/25/1999 | |||
| Vehicle involved in a collision. vehicle lost control and hit a phone pole, and rolled over. both air bags failed to deploy. dealer notified. *ak | |||
| 10/28/1999 | 0 | ||
| Automobile went into a trench and bottomed out, and the air bags deployed, causing the engine carriage to be damaged/cracked the windshield, and damaged the dashboard. *ak | |||
| Consumer was involved in a frontal collision in which the driver's or passenger air bags did not deploy. also, the driver's seat belt malfunctioned, and all doors jammed. please give any further details. *ak | |||
| 09/13/1999 | |||
| Vehicle was involved in a frontal collision, and the airbags did not deploy, resulting in minor injuries. manufacturer has been notified. *ak | |||
| Driver's side airbag deployed while vehicle was being driven without warning. also, all dashboard lights were acting erratically. dealer can't find the problem. *ak. | |||
| 07/13/1998 | 1 | 02/11/1998 | |
| Vehicle crashed into a truck. severe damage was done to the vehicle but the air bags did not deploy. owner has no means of verifying dealer's claim that the air bag problem has been resolved. | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 04/05/2005 | 67100 | 1 | |
| Consumer complained about a horn problem. contacted the dealer and manufacturer, and neither was willing to assist. consumer was informed by the dealer that the horn was defective because of the air bag components being pressed against the wiring of the horn. vehicle was never in an accident. *ak | |||
| 09/01/2004 | 1 | ||
| Consumer complaint concerning unsatisfactory transaction with gmc, cruise control failed then air bag light came on. *bf the consumer stated that she should be fully compensated for her repairs and a recall should be sent out. *tc | |||
| 05/03/2004 | 1 | ||
| My grandson was driving down the road, the airbag light came on and he heard a high pitched sound. a few seconds late both the driver and passenger airbags deployed. he was able to pull to the side of the road. the car was taken to the ocean city chevrolet i was told that something had to have been hit for airbags to deploy. they were unable to find the problem because the car had not been wreck of hit. gm was notified and test were run on the car. i contacted gm to find out if they were going to fix the problem. they responded with a run around saying that the black box shows an impact in the front and back. then i told him the car had not been wrecked or hit. he then responded by saying that the airbags could have deployed because my grandson slowed down 6 mph in under a second, which according to the gm man is not possible by brakes. if that was the case my grandsons friend that was follwing him would have rear-ended him if he had slowed down that rapidly. finaly the gm man told me that the car could have been bumped just right and that was that cause of the airbag deployment. gm refused to repair my airbag saying that it was not their fault. however it was a car defect.*ak | |||
| AIR BAGS - SIDE/WINDOW | |||
| Both driver's side and passenger side airbags deployed after pulling out of a parking space. driver did not hit anything.*ak | |||