Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
04/04/20071610002
 Passenger side front coil spring broke, followed by driver's side front coil spring. passenger side spring began rubbing into tire, melted side wall of tire. tire destroyed. replaced springs and tire. *ak
03/04/2003104/08/1998
 The steering rack & pinion and the engine intake gaskets in this 1998 model are faulty. the shoddy rack & pinion needs to be replaced and i have gone through numerous tires over the years. the intake gaskets are leaking fluids and an engine blow out is imminent. with the leakages, the car is unsafe to drive. i have maintained all required maintenance according to the manual and the car is still under 50,000 miles but i am looking at a huge mechanic's bill due to a shoddy rack & pinion and intake gasket leaks. *jb
08/17/2002
 Consumer states that the vehicle needs new tires every 30,000 miles. please provide any further information. *mr
112/01/1997
 Tires are cracking betweem the tread (firestone affinity p215/60r15). nlm
10/14/20001
 While driving, two tires blewout, causing consumer to lose control, vehicle was totalled, firestone affinity touring, p215/60r15, claim 14-1326-688. *slc
04/07/200110/01/1997
 Failure discover by firestone when changing oil. *ak
06/15/2001106/01/1998
 Insurance agent took in one of company's vehicle to have tires checked for cracks between tread. inspected the tires, and firestone confirmed that there was a problem. they would replace tires at no charge to consumer. chevrolet, malibu, 1998 with original tires, size p215/60r15, and 34,400 miles on them. *ak dot number was w2mwaa158, tire dealer stated tires experienced weather cracking. *slc
06/01/2001402/01/1998
 No summary listed for above vehicle. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
06/01/2001402/01/1998
 No summary listed for abov evehicle. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
05/29/2001202/01/1998
 No summary listed for above vehicle. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
05/29/2001207/01/2000
 No summary listed for above vehicle. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
 All 4 tires were inspected and replaced with new firestone affinity tires under warranty by local dealership, nelda stephenson chevrolet on 1-0-01, work order /invoice # 91673. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
 All 4 tires were inspected and replaced with new firestone affinity tires under warranty by local dealership, nelda stephenson chevrolet on 1-22-01. work order or invoice # 91750. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
 All 4 tires were inspected and replaced with new firestone affinity tires under warranty by local dealership, nelda stephenson chev. on 1-23--01. work order or invoice # 91857. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
 All 4 tires were inspected and replaced with new firestone affinity tires under warranty by local dealership, nelda stephenson chev on 1-18-01. work order or invoice # is 91731. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
05/23/200112/01/1997
 No summary listed for abov evehicle. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
05/25/2001201/01/2000
 No summary listed for above vehicle. *ak( dot number: )
04/25/2001408/01/1998
 I have had the car back to the dealer 4 times for the same problem. the rotors. may 99, 9800 mi, feb 00, 18247 mi, may 00, 23,236 miles and now today 35,500 mi. the first 2 times they shaved the rotors and the third time they replaced them. however they never put on new pads. now today they tell me i need new brakes. they car is doing the same thing it did other time. at a speed of over 50 mph it shimmies. there should definetly be a recall on the brakes. the tires all had to be replaced as they split. also i have water coming into the left tail light and puts out the bulb.*ak( dot number: )
11/16/2000
 Brakes failed to work properly when they were applied. tires would go flat every 3 days. had them checked for holes or cuts, nothing was found. engine had stalled out while driving due to blown head gaskets.*ak
01/20/2001102/01/1998
 Travelling at a speed of 45mph when right rear tire blew out. temperature was 15 degrees and the tires have been properly maintained/rotated.*ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
05/01/1999103/01/1999
 Pad/,rotors,tires replaces at 22,000 miles. tires chopped and feathered. rubbing began at 7,000. told dealer on several occasions, finally at 22,000 problem was corrected. however, still gets grinding noise with brakes when roads are wet. told dealer, they said that it was normal. *ak (tiresize: r14)( dot number: tire size: r14 )
05/01/1998
 Firestone claims that tires wore due to over-inflation. dealership was the only ones inflating those tires. when tested tires were at 35psi. firestone claims that problem is commmon on malibus. *ak (tiresize: 215/60/r15)( dot number: tire size: 215/60/r15 )
09/13/2000411/01/1999
 Vehicle parked. tire picked up tack. noticed cracks just below the tread. was jagged along 3/4 of left rear tire. checked other tires & cracks on them, but not as bad. all four tires had numerous cracks. took to firestone retailer & was informed will be looking into the problem. dealer will not mechanic touch tire. 1998 chevrolet malibu. firestone affinity touring t2. p215/60r15 with 30,000 miles.*ak dot # w2mwaaa397. *slc
106/06/1998
 The tires were very noise while driving(firestone affinity p215/60r15 93t). nlm
01/01/200008/01/1998
 Front tires completely worn in the middle. was told by chevy dealership that they won't replace. car makes a cupping sound and front wheel bearings have been replaced 4 times in less than 3 months.( dot number: tire size: p215/60r15 )
204/01/1998
 Tires cracking all the way around at the outer grooves ,looked like what you call dry rot( dot number: tire size: p215/60r15 )
204/01/1998
 No summary( dot number: tire size: p215/60r15 )
12/01/1998
 Tires had unusual cracking after 20k miles - so i replaced them & have them to return to firestone..( dot number: tire size: p215 60 r1 )
1
 While being towed a tire experienced a blowout causing the belt of the tire to wrap around the inner wheel support and had to be cut to remove the tire, tires have been rebalanced twice, trued at least two time and the vehicle still ride hard and noisy (firestone affinity 215/60r). nlm
108/01/1998
 Vehicle with original tires skids on wet road. (p215-60r15 93 t m+s, tpc spec 1139 ms, touring t2 afinity). yh
06/23/1998103/30/1998
 Tires replaced (firestone affinity d215/50r 15) . *mjs
 General tire that came equipped with vehicle is wearing down in the center, causing unsafe condition. *ak
10/09/1998102/01/1998
 Malibu suspension is unsafe. front control arms , rear struts, brake lights, rear turn signal , rear tires worn because of struts, headlamps failures make it obvious chevy is marketing unsafe malibu's . chevy should buy back these defective cars especially mine it's an unsafe piece of junk!( dot number: tire size: 215-60r15 )
03/01/199909/01/1998
 Abs not working. break problems replaced at 19,000 miles and i am having problems again. noise coming out of the front right tire. rear view mirror fell off.( dot number: tire size: 15 )
04/15/1999006/17/1998
 All four tires are wearing in the center strip.consumer is having some problems when making emergency stops. *ak
08/12/1998306/10/1998
 Tire failures. 3 different flats between 8-12-98 and 8-22-98. vehicle purchased 6-10-98.
 While driving at 55mph both passenger's side tires blew out, which tore up the rear suspension on the vehicle. dealer has not seen. *ak
TIRES - TREAD/BELT
112/01/1998
 Consumer states that the tires are cracking in between the tread, firestone affinity, p215/60r15. *slc
05/01/1998
 Replaced 2 front tires, due to cracking between tread. *ak (tiresize: p21560r15)
05/22/2001406/01/1998
 Tire tread wear was very low. also, there was major cracking between tire tread ribs as well. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
05/24/200101/01/1998
 All 4 tires have severe cracking between treads.*ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
 All four tires have cracking between the tread ribs. *ak (tiresize: p215 60r15)( dot number: tire size: p215 60r15 )
 All four tires have cracking between the tread ribs. *ak (tiresize: p215 60r15)( dot number: tire size: p215 60r15 )
10/02/2000110/27/1997
 While driving 25 mph, the right front tire blew out, because there was a bulge in the right rear tire, owner replaced all 4 tires. tires were made by firestone, affinity-touring, p21560r15 m&s. *cj
04/18/20001
 Firestone affinity touring t-z tire (p215 60 r15) experienced tread separation, the tire came off the rim and almost caused the vehicle to lose control. *slc
10/01/2000104/01/1998
 Firestone affinity tires (p215 60 r15) experienced cracking in the tread, consumer is requesting reimbursement. *slc
03/10/1999208/15/1998
 Firestone affinity tires p215 60 r15 experienced tread separation, break in tirewall, and tires are out of round. *slc
10/23/20008
 While driving about 55 mph vehicle will vibrate highly. vibration will be felt on passenger's side as well as on driver's side, dealer has rotated the tires, replaced tires (no brand or size given), replaced plug wires placed a bolt in the suspension, and replaced rotors, the problems still exists. *ak *slc
1
 Had taken vehicle in for inspection of the tires after hearing about problem on news. mechanic indicated that the tires had cracks in and between the treads. will not exchange the tires. firestone affinity with 27,000 miles. size was 215/60r15. *ak consumer has since replaced the tires. *slc
10/14/1999206/22/1998
 Tires were getting stress cracks between the tread. after 14,784 miles, 4 of the tires were replaced. do not have the tires. firestone infiniti. *ak firestone dealer refused to provide upgraded tires when requested by the consumer. *yh
05/27/2000102/01/1998
 Complete tire # p215/60r15 93t mt5 , tpc spec1139m6, #027487. tire seperated/peeled off from right rear rim as i was driving on freeway at app 65mph. i replaced this tire with the same brand & size & am concerned because of what occurred on my car as well as the problem that firestone is presently experiencing. quite frankly i am wondering if these tires are safe and am concerned about a potential safety hazard. i have the receipt for the replacement tire.( dot number: tire size: p215/60r15 )
08/22/2000109/13/1997
 While driving, firestone affinity tire p215/60r15 dot w2mw experienced tread separation, causing damage to the left front aluminum rim. *slc
05/27/2000102/01/1998
 Complete tire # p215/60r15 93t mt5 , tpc spec1139m6, #027487. tire seperated/peeled off from right rear rim as i was driving on freeway at app 65mph. i replaced this tire with the same brand & size & am concerned because of what occurred on my car as well as the problem that firestone is presently experiencing. quite frankly i am wondering if these tires are safe and am concerned about a potential safety hazard. i have the receipt for the replacement tire.( dot number: tire size: p215/60r15 )
108/29/1998
 Pe-00-020- original equipment on a 1998 chevrolet, malibu. tires are 14 inches. two sets of tires have been replaced, at 10 thousands miles one of the four tires went flate other three tires had developed cracks between the tread, second set of tires was replaced due to bad vehicle control. *ak the cracked tire was replaced with new affinity tires which prematurely failed and had to be replaced with cooper cobra. the customer paid for both new tires. the customer is wants firestone to reimburse the cost since the tires were defective. *yh
3
 Tread on the tires had started to separate. dealer has replaced the tires three times. *ak firestone affinity p215/60/r15 *mw