Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 09/20/2010 | 141960 | ||
| On 6 august 2010, i purchased 3 tires from ray's tire & service in st. augustine, fl 32084, having a goodyear logo touted on their invoice and a huge goodyear sign on their buildings, therefore, one would assume that tires being bought and installed are goodyear... well that's no so... while driving to cleveland, ohio suburb last monday (20 sept 10), my left fron tire seperated on i-75 running at approx 74 mph heading north in london, ky. had it been a woman driver with lesser driving skills, lord only knows the horrors. uoon returning to town and visiting ray's tire for a rebate, i was told it was not responsible and that tire installed was a kumo tire... not a goodyear... thus, i ask those of your overseeing highway safety, is this acceptable as a truth-in-advertising issue? thus i ask of you overseeing highway safety, is this acceptable to goodyear corporate board of director stewardship? thus i ask, is this acceptable from a highway safety standpoint and trustworthy, the average consumer can feel comfortable with? this 84 year old ww ii overseas veteran consumer does not believe so and feels strongly you shouldn't either. | |||
| 06/18/2010 | 90380 | ||
| On june 18, 2010 i had an accident that i believe was caused by a tire failure. no other vehicles were involved in this accident and there were no injuries. my vehicle, a 1999 chevrolet malibu was declared a total loss by my insurance company. on june 18, 2010 at approximately 6:00pm i was driving on the pennsylvania turnpike. my vehicle was headed west somewhere between the donegal exit and the new stanton exit of the turnpike. the weather conditions were what i consider ideal driving conditions. i was in the right lane of the two lane roadway and as i was approaching a moderate curve in the roadway my vehicle pulled severely to the left, i attempted to control the vehicle by using the steering wheel and moderate pressure on the brakes. no amount of control i tried to exert was of any value and within seconds my vehicle had struck the jersey barrier on the left side of the highway and spun into a position against the right jersey barrier facing traffic. i would like to add here that i had owned and driven this vehicle for over 10 years and approaching 75,000 miles, i was completely accustomed to maintaining control of this vehicle even while driving under the worst of conditions at highway speeds. at the time of the accident my vehicle was equipped with four p215/60r15 93t yokahama avid tour s s319 bw serial no. m6orplhr1410 tires. these tires were purchased and mounted on june 15, 2010 and had approximately 150 miles on them. the immediate and severe loss of the control i experienced is the basis for my opinion that one of these tires failed catastrophically to cause this accident. my auto insurance company has researched the matter and found that there were no manufacturer recalls, investigations, or technical service bulletins relating to the conditions described. i urged them to make a physical inspection of the vehicle to determine if the tires or any other defect of the vehicle could have caused the loss of control, but they were unwilling to do so. | |||
| 08/18/2006 | 5000 | 8 | 03/30/2000 |
| Rotor replacement x 3. suspension - front replaced. calipers x3. tire wear and leaks - replaced annually. radio - bad wiring. a/c in dash wiring replaced twice. rear light assembly replaced twice. leaking in rear light assembly and trunk. coolant leak - 8/06 at 74000 miles. mechanic believes it is the water pump. a/c sensor replaced. *nm | |||
| 07/01/2006 | 2 | ||
| I've had 2 tires manufactured by cooper tire fail due to faulty construction. both tires have failed within the past year. they are 215/60r15 avenger gt rwl tires manufactured by cooper tires and i purchased them at kauffman tires. serial #u9mwff6032. *nm | |||
| 04/15/2003 | 16000 | ||
| Air conditioning control problems dealer insisted nothing wrong never repaired tires; worn out at 16000 dealer insisted that that was normal fought to get them to replace only 2 tires engine: intake manifold gasket went out never experienced the problem in all the cars i ever owned 978.00 later. engine 3 months later presently engine has serious internal engine rattle, lose of power don't know what is wrong yet there was no indication of problem oil was clean no temp problem just blew last week towed to the house brakes; had to change both front calipers could not re use them needed new ones when doing brake job would never buy a chevy product ever again!!!! | |||
| 04/03/2003 | 50000 | 2 | 03/20/2003 |
| While driving on the highway, the right front tire blew out and had come apart. also, the left tire blew out and separated upon pulling into a repair shop to fill the tire with air because air was seeping out. the cause of the both tire blowouts was not determined. *ak *sc *jb | |||
| 01/02/2004 | 1 | ||
| Since i've had the car, the brakes have been replaced twice, rotors replaced (also cleaned and other things-to the point they asked me to see if there was a recall on brakes and rotors). the right front passenger window will not work from the driver side to roll down but can still roll it up from there. the air conditioner button(resistor) needed replacing and then the vent button(resistor) needed replacing. also, had to replace tie rod end and wheel bearing . not to mention a water pump. we bought the car used from sawyer chevrolet with 38,000 miles on it. it now has 76,000. but within a year and a half of owning it, this is all the work we had to put into it. i've never had a car that needed all that repairing done before it reached 100,000 miles. plus we had to get new tires because they had firestone tires on them that were warping, etc. but sawyers refused to replace them and firestone did not get back to us in time before our vacation. so we put new tires on ourselves. | |||
| 08/09/2003 | 1 | ||
| While backing into a parking lot front suspension coil broke, and caused front tires to burn. *ak | |||
| 23350 | 4 | 08/09/1999 | |
| All four tires were cupped badly due to tire malfunction. *jg | |||
| 6 | 01/15/1999 | ||
| Consumer stated the brake and abs light woul come on imtermittenly. it was said to be a communication problem (since new). the brakes have been in the shop(dealer) many times. now the brakes release and coast at slow speed, and almost caused two accidents where the vehicle would have rear ended another. there are also complaints with the tires (incomplete info). scc *jb | |||
| 5 | 09/01/1999 | ||
| The tires were wearing abnormally and all four tires were replaced. the right front rim was bent and all four rims were replaced. suspension made noise. *yh | |||
| 1 | 02/01/1999 | ||
| Tires are cracking betweem the tread (firestone affinity p215/60r15). nlm | |||
| 1 | 12/01/1998 | ||
| Tire is cracking betweem the tread (firestone affinity p215/60r15). nlm | |||
| 09/03/2000 | 1 | ||
| Consumer was driving vehicle when a tire blewout, vehicle spun out of control into a ditch and collided with another vehicle, causing injuries to five people, firestone affinity, p215/60r15, claim 32-v322-572. *slc | |||
| 06/11/2000 | 1 | ||
| Consumers vehicle was being towed behind the rv and the firestone tire blewout, firestone affinity, p215/60r15, claim 43-r502-557. *slc | |||
| 02/07/2002 | 1 | 03/01/2000 | |
| Had coolant/oil leaking from valve cover/ intake manifold. dealer replaced all 5 gaskets, oil and coolant. only have 31,000 miles on the car. also had resistor for fan control changed. blower would not operate in position 1 or 2. one month ago in january, had transmission cooling leak. dealer said it was transmission internal wiring harness connector leaking when i told them it was cooling line. invoice shows changed harness, which i couldnt tell it was new because it was dirty, and changed gasket in cooling line. at same time had a/c blower control unit replaced. ive had probelms with this vehicle since i bought it. tires were cupped after first rotation. dearler replaced 2 front tires under warranty. now i have a problem with tires/wheels after each rotation when rear wheels are put up front. said problem might be alignment, which is not covered under warranty. also have had horn repaired due to inop. dealer found wiring harness wasn't connected. had control switch changed on power drivers seat. drivers seat moves back/forth slightly when braking/accelerating. passenger-side airbag was replaced due to squeaking when hitting bumps in the road. had battery replaced due to acid leak eating off positive terminal. had to leave car overnight at work brakes are due replacement due to brake fade. car is total disapointment. would trade it in, but i owe more than vehicle is worth. | |||
| 09/03/2000 | 1 | ||
| Consumer was driving vehicle when a tire blewout, vehicle spun out of control into a ditch and collided with another vehicle, causing injuries to five people, firestone affinity, p215/60r15, claim 32-v322-572. *slc | |||
| 06/11/2000 | 1 | ||
| Consumers vehicle was being towed behind the rv and the firestone tire blewout, firestone affinity, p215/60r15, claim 43-r502-557. *slc | |||
| 08/23/2001 | 0 | ||
| Pe00 020; consumer was traveling about 65mph on highway and right rear tire blewou, and a crackling sound. she was able to pull to the shoulders. firestone, affinity tires. she had two blowout in a year. *ak | |||
| 08/01/2001 | 1 | 02/14/1999 | |
| When pressing the button to turn on air conditioner there's a light that comes on at the same time. light has started to go out on its own. when it does, air conditioner goes off. consumer has contacted dealer. *ak the manufacturer was unwilling to fix the defective a/c. the four firestone tires had to be replaced because they were all dry rotting. (p215/6-r15)*yh | |||
| 07/24/2001 | 12/01/1998 | ||
| Tires are cracking and splitting abnormally. the ones that are under 3 yrs/36,000 we have been taking to dealerships. several dealerships have not been willing to replace these defective tires under warranty. firestone is only replacing them by prorating the tires. this is a big pain. *ak (tiresize: p215/60r15) | |||
| 07/24/2001 | 01/01/1999 | ||
| The tires are cracking and splitting abnormally. the ones that are under 3 yrs/36,000 we have been taking to dealerships. several dealerships have not been willing to replace these defective tires under warranty. firestone is only replacing them by prorating the tires.*ak (tiresize: 9215/60r15) | |||
| 08/01/1999 | |||
| These tires have not failed yet but are all cracking between the tread i was told that they will not pass inspection. they only have 10000 miles on them. has anyone else notified you of this problem?*ak (tiresize: p215/60r15) | |||
| 2 | |||
| Two firestone tires failed and the consumer requested to have the other two replaced (p215160 r15). nlm | |||
| 05/30/2001 | 2 | 07/01/1999 | |
| Service bulletin #00-03-10-003b (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| 11/01/1998 | |||
| Service bulletin #00-03-10-003b. no safety defect. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| 05/06/2001 | 03/01/1999 | ||
| Tires have dryrot cracks between the tread ribs, that firestone dealer has told me needs to be replaced. i will replace the set in a few days. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| All 4 tires were inspected and replaced with new firestone affinity tires under warranty by local dealership, nelda stephenson chevrolet on 2-7-01. work order or invoice # 92000. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| All 4 tires were inspected and replaced with new firestone affinity tires under warranty by local dealership, nelda stepehenson chevrolet on 1-15-01. work order or invoice # is 91713. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| 05/25/2001 | 2 | 01/01/2000 | |
| No summary listed for abov evehicle. *ak( dot number: ) | |||
| 02/01/1999 | |||
| Had to replace all 4 tires. they are all firestone affinity and were cracking. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| 05/17/2001 | 1 | 04/19/1999 | |
| Consumer had inspected tires and found out that cracks had developed between treads which could lead to tread separation. chevrolet, malibu, 1999, 215/60r15. *ak *jb | |||
| 03/11/2001 | 1 | 05/01/1999 | |
| On 3/1100 at about 6:35pm, i was coming from dallas to houston.just before wyllis my car went totally out of control after my right front tire went to pieces. according to witnesses,my car was all over both highways,almost been killed by two 18 wheelers and altimately crashing on a guard on the south direction.i lost conscience and when i came to i saw alot of people over me and then taken to the first emergency.after that i was sent to another hospital emergency & after 3 days in the intensive care i was in a room where i stayed about 9 days.i sustained a fractured neck,open scal,broken right-shoulder,knee and a very bruised & swollen left wrist but not broken.given the facts (which can all be substantiated by my dealer's records) the maintenance of my car and tires were up to the minute.we were told nothing was left from the tire and the pictures taken show the bear well of the tire all twisted.there has never been any doubt in my mind that i came very close to been killed,as a result of a bad tire.i contacted firestone and through agents i was told that i had no claim since i did not have the tire. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| 1 | 07/01/1999 | ||
| All four tires have cracks, all around the perimiter of innner and outer thread channels. called firestone said water could possibly get into steel belts causing them to rust and tires to fail. firestone also said that a firestone dealer would pro-rate thread wear, how can a manufacturer's defect cost a consumer money. also i have personal;y seen the same defect on quite a few other chevy mailbus, with the same tires, maybe this should become a recall before one of these tires do fail at high speed. thank you. *ak (dot number: w2mwaaa118 tiresize: p21560r15) | |||
| 1 | 07/01/1999 | ||
| The firestone tires were completely uncontrollable on slick pavement, ice, or snow covered roads, the consumer found that the tires on the vehicle were designed for dry pavement only, he replaced the tires and is requesting reimbursement. *slc | |||
| 09/16/2000 | 09/01/1998 | ||
| Center of tires worn out at 30,000 miles. rim problems, gm said no!!firestone said it happens too often!!! (tiresize: 214/60r15)( dot number: tire size: 214/60r15 ) | |||
| 02/25/2000 | 1 | 07/01/1999 | |
| For no reason whatsoever a bulge developed in this tire. it grew on its own overnight to twice the original size when i discovered it. i took it immediately to the dealer and it was replaced with a similar tire. this replacement tire has 1991 stamped on it, the original for do not. i thought this was just a fluke, but with all the news about firestone, i must tell you i am very uneasy about driving with these tires. what if another bulge comes up and blows out, and causes an accident? i hope you will look into this because there are a lot of malibus in raleigh with these same tires, (i checked). thank you for your time, barbara dipert. *ak (dot number: 93t mts tiresize: p215/60r15) | |||
| 4 | 11/01/1999 | ||
| After market tire p215/60x15 size. middle tread has started to wear out on all four tires, and have started cracking along the sidewalls.*ak firestone affinity tires (p21560r15) dot #w2mw0aaa378. *slc | |||
| 07/01/1999 | |||
| Tires will not hold air/ center portion of tires are completely bald at under 12,000 miles( dot number: tire size: p215/60r15 ) | |||
| 02/08/2000 | 1 | 08/01/1999 | |
| No summary( dot number: tire size: 214/60r15 ) | |||
| 08/14/2000 | 2 | 07/01/1999 | |
| The tires have failed to hold air properly for any lenghth of time since originally purchasing the vehicle. it was recently noticed that the tires have gone completely bald in the center of the tire. in contacting the service manager at dave heinrich chevrolet in lockport, ny, we are told that this is a common problem with the malibus in that gm states that these tires were not designed for this car. gm has since issued a bulletin stating that these tires should only be inflated to 28# in front and 26# in back, which varies from the manufacturer suggestion. gm refuses to address this issue and the tires appear to be unsafe, although the service manager states that they are probably safe. gm says that our only remedy would be to contact an authorized firestone dealer, even though gm sold the car with the defective tires---gm says that they are not defective. please advise. *ak( dot number: tire size: 15 ) | |||
| 10/29/1999 | 1 | 04/01/1999 | |
| Tire blew apart while driving.nothing was left on the rim,this was the original that came on the car when it was purchased new.in april 99( dot number: tire size: 215/60/r15 ) | |||
| 06/01/2000 | 0 | ||
| While driving consumer applied brakes and pedal went all the way down to the floor. also, rotors and tires had to be replaced. *ak | |||
| 05/14/2000 | |||
| While traveling at 30-40 mph right rear tire, with rim and hub still attached, came off and almost caused vehicle to go over a bridge. dealer/manufacturer were not contacted at this time. *ak | |||
| The cruise control was set for 70mph when the front driver's side tire suddenly blewout, causing the cruise control to become stuck. brakes were of no help in the situation, they malfunctioned, causing vehicle to flip over. dealer has been contacted. *ak | |||
| TIRES - TREAD/BELT | |||
| 05/21/2004 | 41695 | 1 | 12/24/1998 |
| The consumer smelled fuel while driving. she then observed fuel dripping onto the ground while parked, the vehicle was taken to the dealer for inspection. it was determined that the fuel line was leaking at the fuel filter connector due to corrosion. the consumer feels the manufacturer should be 100% responsible for replacing the fuel line. the consumer has had other components fail on the vehicle. all four tires were replaced due to center tread wear. the front brake pads were replaced at 20000 miles and again at 41313. the driver's side sunvisor broke. both front wheel hub assemblies were replaced due to bearing failure at 41313 miles. both front brake rotors were replaced at 41313 miles. *jb *nm | |||
| 07/23/1993 | 7043 | 1 | 07/01/1999 |
| The consumer stated the technician noticed all four tires had tread separation. *ak there were cracks around the tread. (found during the state inspection) *scc *jb | |||
| 05/30/2003 | 1 | 03/01/2003 | |
| While traveling on the highway without prior warning heard a popping noise. the right front tire tread separated from the wheel.the tire was a firestone p20585r15. dealer was aware of the problem.*ak *ts *jb | |||
| 03/12/2003 | 1 | 02/03/2003 | |
| The right front tire experienced tread separation. *jb the vehicle had become hard to handle and get off of the road. also, the tire had split from the rim to tread. (tire model/touring) scc | |||
| 1 | 12/01/1998 | ||
| The firestone affinity tires p21560r15 are cracking in between the tread.(state farm mutual automobile insurance company)*jb | |||
| 1 | |||
| All 4 tires began to cup at just over 23,o00 miles and while driving there was a roaring sound. it was later determined that the belts broke (firestone affinity, p215/60r15 93t m-5, dot number unknown). *tt *nlm | |||
| 1 | 02/01/1999 | ||
| Consumer states that the tires are cracking in between the tread, firestone affinity, p215/60r15. *slc | |||
| 1 | 12/01/1998 | ||
| Tires were cracking between the tread (firestone affinity p215/60r15). nlm | |||
| 1 | 02/01/1999 | ||
| Firestone affinity tires p215/60r15 are cracking in between tread. *yh | |||
| 1 | |||
| Consumer states the firestone affininty tires, p215/60r15 are cracking in between the tread.(state farm mutual automobile insurance company).*jb | |||
| 1 | 07/01/1999 | ||
| Consumer states the firestone affinity, p215/60r15 tires are cracking in between the tread.(state farm mutual automobile insurance company).*jb | |||
| 1 | 11/01/1998 | ||
| Consumer states that all four original tires are cracking in between the tread, firestone affinity, p215/60r15. *slc | |||
| 1 | 01/01/1999 | ||
| Consumer states the firestone affinity,p215/60r15 are cracking in between the tread.(state farm mutual automobile insurance company)*jb | |||
| 1 | 12/01/1998 | ||
| Firestone affinity tires p215/60r15 are cracking in between tread. *yh | |||
| 1 | 02/01/1999 | ||
| Consumer states that all four original tires are experiencing cracking in between the tread, firestone affinity, p215/60r15. *slc | |||
| 09/04/2000 | 1 | ||
| While driving, tire experienced tread separation, causing damage to the quarter panel, bumper, and rocker panel, firestone affinity, p215/60r15 93t, 7/32 remained on tread surface, claim 12-0639-596. *slc | |||
| 07/01/2001 | 1 | 02/01/1999 | |
| The tires are coming apart in different areas of the threads. i have owned several vehicles and never had this kind of a problem with tires before. are they on the recall list? the first flat tire was the left rear, i'm not sure if the tire # is the same as the one i listed for the most recent flat on the right front. i cannot afford to keep buying tires. please advise. thank you. *ak (tiresize: p215/60r15) | |||
| 09/04/2000 | 1 | ||
| While driving, tire experienced tread separation, causing damage to the quarter panel, bumper, and rocker panel, firestone affinity, p215/60r15 93t, 7/32 remained on tread surface, claim 12-0639-596. *slc | |||
| 05/25/2001 | 1 | ||
| Had leased vehicle from state farm insurance. noticed cracks appearing between tread in tires. was informed any problems with tires to take to retailer for an exchange. 1999, chevrolet, malibu. *ak firestone affinity tires, no other specific tire information given. *slc | |||
| All four tires have cracking between the tread ribs. *ak (tiresize: p215 60r15)( dot number: tire size: p215 60r15 ) | |||
| Cracking between tread ribs. *ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 ) | |||
| Cracking between the tread ribs. *ak (tiresize: r215/60r15)( dot number: tire size: r215/60r15 ) | |||
| 11/03/2000 | |||
| Pe00 020; both front tires were showing tread separation, and there were air still in the tires. firestone, p2215/60r15, there wasn't an accident. they were affinity tires.*ak | |||
| 08/22/2000 | 1 | ||
| Left front tire blewout, the tread separated from the rest of tire (firestone affinity). nlm | |||
| 1 | 09/01/1999 | ||
| Firestone, affinity tire p215/60r15 size. middle tread on one of the tires has worn off.*ak the tire dealer was unwilling to replace the failed tire. *yh | |||
| 09/03/1999 | 1 | 12/03/1998 | |
| Left front tire tread separated and tire blew making it difficult to steer car to the side of the road | |||
| 08/04/2000 | 4 | 04/30/1999 | |
| All 4 firestone affinity tires p215-60r15 dot w2mw experienced cracking where the grooves are in the tires. *slc | |||
| 08/01/2000 | 0 | ||
| Consumerhas problem with brakes, especially at high speed. when applying brakes they pulsate and grab lightly. dealership replaced brakes pads and rotors, and they resurfaced the rotors. vehicle has 16000 mph, and tires the tread is warped in the center of the tires. *ak | |||