Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
05/01/2003390001
 Front tires wear and lose air pressure prematurely. *ak
09/14/200334001
 While driving approximately 35 mph rear right tire had blown. managed to pull vehicle to the side of road, stopped, and checked tires out. noticed right rear tire had separated in three different pieces. contacted the manufacturer. had not been to dealership for repairs. size 215/60r15.
12/07/2002105/01/2000
 Sidewall blown in 3 spots while entering driveway. dt
12/01/2000606/30/2000
 Consumer states that tires experience abnormal tire wear and are noisy, firestone affinity. dealer replaced left front bearing and hub assembly. they also tightened front control arm. the tires have been rotated, however noise continues and tires continue to wear, possible suspension problem. *slc *nm
01/01/20023011/01/1999
 Turn signals work intermittently.*ak consumer also states that the hazard lights do not work as well, the vehicle has also experienced a flat tire.*jb
05/01/2001205/01/2001
 Front disc brake rotors are warping again after being replaced at 12000 miles. when brakes are applied steering wheel vibrates excessively. dealership is denying any responsibility of repair. *ak the fuel pump failed and was fixed at the consumer?s expense. the tires became worn out and were replaced. the front rotors were turned. *yh
 While driving 70 mph owner suddenly heard a snapping sound from rear. rear left tire separated from spindle, causing vehicle to spin out. vehicle did strike center divider. upon impact, neither air bag deployed. please describe details. *ak
05/01/20011
 While driving, tire blewout, steering column locked and consumer was unable to steer vehicle, consumer states a week prior to this, the front tires began spinning before the vehicle started to move and the pavement was not wet, firestone affinity, p215/60r15, claim 20-5363-226. *slc
12/26/20001
 Right front tire blewout while driving, consumer lost control and hit fireplug, firestone affinity, p215/60r15, claim 35-w577-593. *slc
12/03/20001
 While driving, firestone affinity tire blewout, vehicle jumped a lane and landed in another lane, consumer was injured in accident, firestone tire size p205/60r15 93t, claim 31-3083-344. *slc
12/26/20001
 Right front tire blewout while driving, consumer lost control and hit fireplug, firestone affinity, p215/60r15, claim 35-w577-593. *slc
05/01/20011
 While driving, tire blewout, steering column locked and consumer was unable to steer vehicle, consumer states a week prior to this, the front tires began spinning before the vehicle started to move and the pavement was not wet, firestone affinity, p215/60r15, claim 20-5363-226. *slc
04/28/2001110/01/1999
 Firestone, affinity, tire size p21560r15, original equipment on chevrolet, malibu, 2000 with 9600 miles. while driving at approximately 50 mph tread separated, and whole sidewall tire blewout on passenger rear, causing rear of vehicle to jumps towards driver's side, resulting in damage on right hand side of vehicle.*ak
01/31/2000111/01/1999
 Two tires continue to lose air. nlm
111/01/1999
 Tires wore out fast, car stalls, brakes went twice ,computer had to be reprogrammed and the car locked up once nothing would work driving down the road( dot number: )
06/30/2000210/01/1999
 Tires failed over time. had to have a realignment and new front brakes installed even though the tires had been rotated and kept up to the recommended pressure. abnormal wear on the outer front left tire and belt separation occurred on the right front to the point where it was very difficult to balance. after the realignment about 3 weeks ago, the car began to shake on the front end again due to another bad tire rotated up from the rear.( dot number: tire size: p215/60r15 )
TIRES - SIDEWALL
09/01/20001
 While driving, consumer experienced difficulty handling the vehicle, when she pulled over she saw that the firestone affinity tires sidewall had come away from the rest of the tire, firestone has refused to replace the other tires, reimburse her for the replacement tire, or reimburse her for the towing charge, the tire size is p215-60r15. (attorney for client) *slc
TIRES - TREAD/BELT
01/09/2004202/28/2001
 My 2000 chevrolet malibu had 37,500 miles on it when i noticed that the firestone affinity p21560r15 tires were cracking. the deep grooves between the treads had cracks and the shoulder of the tire had a web of cracks. there was still a lot of tread left on the tires. i have never seen this occur on any tires i have owned in my 40 years of driving. one local tire store advised me that this problem is common in affinity tires because firestone doesn't put enough moisture into the compound thereby shortening the life of the tire.*ak
112/01/1999
 Firestone affinity tires p215/60r15 are cracking in between tread. *yh
09/16/20001
 While driving, tire experienced tread separation, firestone affinity, p215/60, claim 49-3233-848. *slc
06/01/200006/01/2000
 At 9000 miles center treads of all tires were showing abnormal wear. spoke to gm directly, they sent me to dealer. i was told that is the way the affinity tires wear and they should be good for another 30,000 miles. i asked them to put that in writing for me, of course they refused. at the present 13000 miles, the tread wear is spreading. if gm and chevrolet both knew that these tires wore this way, they could have at least given the option of upgrading to better tires. i do not feel safe with these tires, especialy with the weather conditions in the are that i live.. i believe that i was taken advantage of by a major corporation to the fullest.. shame on chevrolet. *ak (dot number: 027487)
01/04/2002101/21/2000
 On four orginal equipment firestone, infinity tires size p215/60r15 with fourty thousand miles treads were beginning to crack. dealer has been contacted and has replaced all four of the defective tires. *ak *tt
09/16/20001
 While driving, tire experienced tread separation, firestone affinity, p215/60, claim 49-3233-848. *slc
06/01/2000
 Cracking between tread. *ak (tiresize: p21560r15)
211/01/1999
 Tires cracked inbetween tread. *ak (tiresize: p215/60r15)
06/01/2000
 Cracking between tire tread. *ak (tiresize: p21560r15)( dot number: tire size: p21560r15 )
04/26/20011
 Original equipment, 19,000 miles; back right tire was flat, there was some cracks around tire. contacted manufacturer. *ak consumer states as she was driving she noticed that vehicle was pulling and making a very loud noise, consumer got out of the vehicle and noticed that the tire was flat, and had been determined that that tread contained cracks.*jb
402/01/2000
 I was today alerted by the auto mechanic servicing my car that my tires -especially the two front tires - were showing signs of tread separation. in light of the fact that they are firestone tires with less than 12000 miles on them, and considering that the damage i see is in the exact location where other firestone tires have experienced tread separation, i felt i needed to report this to nhtsa and to my chevrolet dealer. these tires have been rotated twice since i purchased this new vehicle less than a year ago, and the proper tire pressure has been maintained. balance and alignment have been checked at each scheduled service. the unusual wear on the tires is easily visible, as are the long cracks where the tread meets the rest of the tirewall. these are the original tires which came with the vehicle. the car is housed in a garage overnight and is minimally exposed to the elements. i have not made any long road trips in this car, nor have i had any punctures, flat tires or any other damage to my tires or rims. please let me know how i should proceed with this. thank you.*ak (tiresize: p215/60r15)( dot number: tire size: p215/60r15 )
10/04/20001
 Pe00-020; while driving vehicle could vibrate. took vehicle for inspection, and found out that two front tires were having a tread separation, and had to be replaced. p215/60 r15, 1993 chevrolet malibu, 2000. *ak