Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
12/01/201235000
 In 2006 i purchased 4 new cooper lifeliner touring sle tires from a local dealer for a 2002 chevrolet malibu. tires were highly recommended and touted as being top of the line. just after a few years of service, i had to frequently add air to the tires. this was especially worse under the weight of the front axle. instead of checking air pressure once a month, i had to check about every 2 weeks. causes the car to handle poorly on the road, steer harder, and fuel efficiency goes down. returned to place of purchase, and tires were removed and reinstalled to reseal. tires were always well maintained, rotated, cleaned, garaged, and properly aired to the specs of the vehicle. i even avoid pot holes. shop owner commented how nice they were wearing. after only about 35k miles of service and 5/32 tread remaining i returned to the shop for 2nd or 3rd time again with same complaint of having to add air too frequently. tires were again removed and shop owner stated the tire needed replaced due to a split on the inside and potential for complete tire failure. shop owner stated that the tires are not warranted due to age. tires gave no indication of imminent failure. tires are not dry rotted, no noise, no repairs, no vibration and plenty of tread depth with at least 5/32 remaining. tires conveniently just made it past the warranty. the shop had to install my temporary spare so i could get home. i found it a bit unusual that the shop owner wanted to keep the bad tire without charging me disposal fee. i still have the tires, and curiously all 4 have hair line splits on the insides. you can't see any indication on the outside of the tire. it has to be removed from the rim to see the problem areas. not including my experiences, i know of at least 3 other instances of cooper lifeliner touring tires having air pressure issues. i consider this premature failure and potential for accidents.
01/01/190190001
 Chevrolet malibu 2002, tires worn at 9,000 miles. *bf the dealer replaced the tires with no questions asked. at 29000 mile the tires were badly worn again. this time the dealer refused to replace the tires indicating that the wear was the consumer's fault. the vehicle was taken to a tire dealer who informed the consumer that the tires were imperfect. *nm
02/15/200321338
 The rotors on this vehicle warped within the first year and continue to warp every two to four months. this is causing wear on the brakes which had to be replaced at 21338 miles at my cost and again at 31474 miles at the dealers cost.
08/22/20021
 While driving, the left front tire blew out, causing consumer to swerve off the raod and striking a median wall, consumer suffered minor injuries. no other tire info given. (ohio traffic crash report #10-90-494)*jb
06/21/200205/01/2002
 The car jerks at 70 mph, dealer could not find the problem. the cruise control was stuck in the on position when starting the car (was not activated), dealer could not find the problem. the car feels unstable and shacks at 50+ mph (since the time of purchase the tire pressure has not been adjusted), the dealer said the tire was over inflated, tire pressure was corrected, but the shacking has become worse.
12/13/20010
 Tires, especially the ones in front had developed wear out in middle without prior warning. consumer contacted dealer, but they could not state what had caused wear just on front. firestone, p-215/60r15. please provide more information.*ak
TIRES - TREAD/BELT
07/04/2003107/04/2003
 Purchased a 2002 chevrolet malibu 07-04-03 with 4500 miles. noticed the tires had cracks between the tread and sidewalls. dealer would not replace tires. firestone dealership replaced with a different tire at no charge, stated it looked like premature dry rot. firestone affinity, dot 8xmwaaa4501, p215/60r15. *ak