Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
10/31/20121230001
 While driving on the freeway i was rear ended and pushed into the center divider and bounced off only to be struck again from the rear. the front and rear quarter panels were damaged the frame was compromised. my complaint is that the airbags never deployed. i suffered back, arm, leg & knee injuries in the collision. the car has been totaled by my insurance company but i am still curious as to what happened to the safety air bags. *tr
07/02/2012750001
 My 2008 saturn outlook's passenger side airbag indicator light shows 'off' even when an adult is sitting in the seat with the seatbelt on. i saw there was a recall for the 2007 model but not one issued for the 2008 model. i wanted to report this problem due to the seriousness if there is an accident and the bag is not functional. *tr
05/25/200824000
 Tl*the contact owns a 2003 chevrolet malibu. on may 25, 2008, while driving 40 mph, the vehicle began accelerating faster than normal. the contact had to merge out of traffic. she could not feel the brakes working and sped through a stop sign. she drove into a parking lot to avoid crashing into other vehicles. the vehicle finally stopped when it crashed into an embankment. the front driver's side air bag failed to deploy. the vehicle was taken to the body shop to replace the driver's side door and headlamp. the manufacturer stated that an investigator would investigate the failure. they are currently stating that due to the body work that was performed on the vehicle, they will not investigate the acceleration failure, only the air bag failure. the contact has a back injury that was aggravated due to the crash. a police report was filed. the failure and current mileages were 24,000.
03/09/2006109/19/2005
 I have a 2003 malibu sedan, and the alarm/horn has a defect. last year we had a high power wind storm and my alarm blew for about 45 minutes (2 horns). they finally died down by themselves. my car was not hit by anything except for the high winds. i had to take fuse #43 out to make the horn stop blowing every time i started my car. my car need to pass inspection, but the dealership want to charge me $95.00 an hour, to do an exploratory deal on the car, to locate the problem. another car repair company told me the cost would be $900.00, but could not justify, what they were going to do. they stated it could be the turn signal or it could be the fuse under my air bag on the steering wheel. no one can actually explain to me what's wrong, but they want to charge the heck out of me. i do not have that type of money for exploratory examinations on my car. i am quite sure the manufacturer know what the problem is with this malibu, and can fix it without a problem. i can not afford this, i was not told the car had two recalls on it when i brought the car. i feel this is very wrong, i would have never purchase the car, if i knew of recall problems. now i am stuck in the middle without a horn/alarm system. since the dealership wanted to go into my steering wheel to check the fuse for $95.00 an hour, my air bag light comes on. *tr
01/01/2003104/09/2001
 Dealer refused to repair the air bag equipment in the 2003 chevrolet malibu stating it has a 1998 malibu air bag system.*mr shortly after the consumer bought the vehicle air bag light came on and stayed on. the consumer had a factory warranty on the vehicle, so he took it to the dealership and the dealership told the consumer that they could not fix the air bag system problem because the air bag was from a 1998 chevy malibu. consumer wants to know if it is against the law to have old car parts in a newer model car.*sb *nm
01/03/20051
 Shortly after the vehicle was purchased the air bag light illuminated on the dash. *nm the consumer took the vehicle to a chevrolet who informed the consumer that someone pit parts in the vehicle that were not compatible with the air bag. *jb
09/04/20031
 While driving vehicle was involved in a collision. air bags did not deploy, and seat belt did not restrain consumer. *ak
AIR BAGS - FRONTAL
08/08/201193000
 Tl-the owns a 2003 chevrolet malibu. the contact stated while driving 10 mph the front passenger air bags deployed without warning. the contact suffered minor cuts and burns due to the air bags deploying. the contact was treated at the hospital. the contact called the manufacturer and filed a complaint. the failure mileage was 93,000. jo
12/26/2004110/14/2004
 I was involved in an accident in my 2003 chevrolet, malibu on dec.26, 2004 and my front airbags did not go off.*ak
11/03/20044000101/01/2003
 While driving consumer was entering a parking space and vehicle accelerated at a very high speed, leaving skid marks in the parking space where she was trying to park. then, vehicle jumped the curb and hit a tree. upon impact, the air bags did not deploy. the consumer was injured. *ak *tc
10/22/20041
 While driving consumer applied the brakes and pedal went to the floor. consumer was unable to maintain control of the vehicle and hit a concrete barrier. upon impact, both frontal air bags did not deploy. driver and passenger sustained head and neck injuries, and were air lifted by a helicopter to the hospital. vehicle was towed, and totaled by the insurance company. *ak
07/13/2004401/23/2003
 While pulling inside of a parking space, the vehicle suddenly accelerated uncontrollably. the consumer put both feet on the brake pedal and the vehicle continued to accelerate. the accelerator pedal was stuck to the floor. this caused the consumer's vehicle to hit another vehicle. upon impact, both frontal air bags did not deploy. no injuries reported. the vehicle was towed to the dealer for inspection. *ak the vehicle was taken to the service dealer on four occasions. this problem remained the same. gm would not take responsibility. *sc *jb
03/22/20031
 The frontal air bags deployed, when the vehicle hit a curb. *jb
02/26/20038780112/12/2002
 The vehicle hit a guard rail and the air bags did not deploy. *jb the dealer stated that they replaced the clockspring in the steering that shorted. scc
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
12/04/200630000101/02/2003
 My horn went out on my 2003 chevy malibu due to a defect in the airbag module...i don't have a horn and my car failed the safety inspection, i do not have the 1100.00 to fix it, the dealer told me to contact gm to see what they will do about it. *jb