Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
SUSPENSION
04030801006/01/200410012182Changes to labor time guide relating to front suspension labor operations components. *eh02/16/2005
326310011819Front suspension noise on turns. *eh02/01/2005
040308015A05/01/2005040308015B10011062Squeaking noise in front end on turns. *tt12/28/2004
02031000407/01/2002634870A new improved flat wheel mount design for 2003 model year aluminum wheels. *tt10/10/2002
SUSPENSION - FRONT - WHEEL BEARING
02130302/13/200310002550Front wheel bearing replacement. *tt09/04/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
03/05/201244370
 I am currently experiencing loss of steering and suspension performance with my vehicle including significant loss of tire tread for my vehicle. the vehicle bounces and makes screeching sounds while steering a curve on the road. the vehicle was inspected in early march and no mechanical problem was observed or detected. a 4 wheel alignment was also done at a chevrolet dealer a few months back and no problems were found or detected then. i have reason to believe that something is wrong with the mechanical operation of either the steering or suspension component of the vehicle. kindly investigate and look into this problem. thank you
10/01/200795000102/28/2005
 A few months ago my 2003 chevrolet malibu turn signals stopped working for no reason. some days they work and some they don't. this is very dangerous if you have to make a turn and another vehicle is behind you. also the front right side of the vehicle makes a creaking rubbing noise and a clunking noise. it's very irritating. *tr
09/01/200760923110/01/2003
 2003 chevy malibu accelerates on its own. customer states that the car would drive on its own without putting her foot on the accelerator. **nar**kb the consumer received a recall notice in the mail which stated the accelerator pedal would be inspected only. after having continual problems with the vehicle accelerating on it s own, the consumer took the vehicle to the dealer where it was determined that the accelerator pedal had an internal malfunction. the consumer is seeking reimbursement. the consumer also complained of a rattle noise coming from the vehicle when going over bumps. the dealer inspected the vehicle and found the left front strut and mount were worn. the left side lower control arm was noisy. *jb
09/21/2004100311/14/2003
 I have had my 2003 mailbu for 1 year and i have had it to the dealer 4 times for the same issue.the front of the car wobbles and shakes at low speeds and high,theyhave replaced the tires 2 times and it has not corrected the issue.the brakes have been adjusted and are wearing and the car only has 9000 miles on it.i am returning tot he dealer again 9/23 and aftre that if no resolution will be seeking lemon law. i feel this is not just an inconvienence to me but a possable saftety hazard as well .*ak
04/11/200418515601/18/2003
 While driving consumer heard noises coming from the front of the vehicle. consumer took the vehicle to the dealership for inspection, and mechanic determined that suspension malfunctioned. *ak
08/15/20030
 Car has stalled numorus times in traffic. at city speeds and highway speeds, even in the fast lane at rush hour.have you ever seen a semi that is tailgating try to stop at sixty-five in your rearview mirror because your engine just stalled? i fear for my life every time the dealer calls and say's come pick it up i think we got it fixed? how can they send me out with a vehicle that they dont even know if its fixed? when they can't even find out what is causing it to happen? it's been in the shop eight times for stalling. they replace a part and send me out on the road like a test rat hoping the brand new car i bought keeps running so i don't die or worse cause someone else to. they have checked the wiring,computers, engine, even duplicated the problem.how do i ever feel like i can drive this car safley. i have no choice because the big car company dont care for me. it's sales they care about. it's been at the dealership for six days now, no problem i'll send my payment in even though it's been in the shop for about thirty days the last four months.
1368510/31/2002
 Brakes started to make a rubbing noise which progressed to a squeaking noise. also, brake pedal would go down to the floor to stop the vehicle. dealer has replaced brake pads/front rotors/ brake booster/calipers, and brake lines, but the problem still exists. *ak the front driver window failed to roll up, the engine light illuminated, the a/c control was inoperative and cooling properly, the vehicle pulled to the right while driving down the road, the vehicle overheated. *jb *nlm
203/12/2003
 While driving the vehicle pulled to the left and the right when turning. the consumer had the tires rotated but the problem continued. *mr *scc *nlm
SUSPENSION - FRONT
02/02/2010660001
 My 2003 chevy malibu has noise due to the front strut mounts being broke, noticed on web site 7 other people with the same problem. some of them have replaced and happened again within 17,000 miles. all cars are between 50,000 to 69,000 miles. i think there should be a factory recall on this problem. *tr
SUSPENSION - FRONT - CONTROL ARM - LOWER ARM
05/01/2004107/15/2003
 There is a clunking noise in the front suspension. it has been to 2 different dealers on three occasions. the noise still exists.*ak
04/27/200411434206/17/2003
 When driving on the expressway, when ever i brake the front end shook really hard, took the car in, rotors where warped, so the dealership replaced them. back on the road the car shook even hard in the front end took to dealership and they fixed the problem and replaced the pads and now i have really loud sound when i stop and when i am on the express way there is a vibration when i go over 70mph. i have had this car a year and it has been in the shop more than 7 times for front end work from the lower control arms being replaced to the struts being defective and the gm rep i consault with tries to be helpful but the car is unsafe.*ak
SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT
310001
 While driving ball joint broke and the driver side tire spun . this resulted in loss of control .*ak
SUSPENSION - FRONT - CONTROL ARM - UPPER BALL JOINT
310001
 While driving ball joint broke and the driver side tire spun . this resulted in loss of control .*ak
SUSPENSION - FRONT - HUB
04/17/200783197401/29/2003
 Wheel hub bearings - since i bought the 2003 malibu new in january 203 i had to replace the wheel hub bearing 4 times, once under warranty with gm parts at 27,918 on 4/20/04 right side), again right side with after market parts at 47,876, left side with after market parts at 48,769 on 5/3/05, and right side with after market parts at 83,197 on 4/17/07. with so many failures i believed therewas either an inherit design flaw or possible latent defect of the front end.*ak
01/18/20054490001/05/2004
 Vehicle made metal against metal rubbing noise. called for appointment before 45,000 miles. appointment occurred at 45,100 miles. was advised that hub assembly and wheel bearings need replaced on both left and right front. car is primarily driven on highway/expressway 52 miles per day. *nm
10/26/200411000408/19/2002
 I have put 3 sets of brake pads and rotors on my malibu. i had the right front hub assembly changed twice. my cars brakes throw off alot of brake dust and must be pushed way down before stopping.*ak
11/28/2003111/29/2002
 Manufacturing safety issue - chevrolet malibu 2003 front wheel assembly hubs rotors, and brakes. continuous problems. dealer and general motors refuses to correct. rotors warped, causing brake pads to wear out. turned twice already. left hub replaced. now experiencing same problems again with braking. dealer refuses to repair during november 28, 2003 visit. *ak
SUSPENSION - FRONT - MACPHERSON STRUT
07/29/2003571
 Consumer stated that while driving vehicle at 40 mph, a creaking noise was heard under vehicle. upon taking vehicle to dealer it was found that front strut was defective. front strut had too much space between the strut and the wheel. dealer was repairing the problem free of charge.*ak
SUSPENSION - FRONT - WHEEL BEARING
04/17/200783197401/29/2003
 Wheel hub bearings - since i bought the 2003 malibu new in january 203 i had to replace the wheel hub bearing 4 times, once under warranty with gm parts at 27,918 on 4/20/04 right side), again right side with after market parts at 47,876, left side with after market parts at 48,769 on 5/3/05, and right side with after market parts at 83,197 on 4/17/07. with so many failures i believed therewas either an inherit design flaw or possible latent defect of the front end.*ak