Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT - OTHER - LABELS
04V094000GENERAL MOTORS CORP.from 08/01/2003 to 01/31/2004V (Vehicle)5171504/21/2004MFRGENERAL MOTORS CORP.02/24/200403/01/2004571208
Defect SummaryCertain passenger vehicles fail to comply with the requirements of federal motor vehicle safety standard (fmvss) no. 208, occupant crash protection. some of these vehicles that were not equipped with an advanced occupant restraint system (aors) have driver and passenger side sun visors with aors labels. the aors labels do not include statements and the illustration required by fmvss no. 208 for vehicles without aors.
Consequence Summary
Corrective SummaryOwners will be sent replacement labels with instructions on how to install them. owner notification began on april 21, 2004. owners should contact chevrolet at 1-800-630-2438.
NotesGm recall no. 04011.customers can also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
050846006A09/01/2005050846006B10015018Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt05/13/2005
313301/01/20043133A10009995Remote keyless entry inoperative. *tc11/03/2004
315701/01/200410009929Phantom remote start intermittently. *tc11/02/2004
0179601/01/200410006326Dvd player general diagnostic information. *mr04/28/2004
0179501/01/200410006315Incorrect si onstar operation and description remote start system. *mr04/28/2004
030848005A03/01/2005030848005B10005564Compass zone adjustment and calibration procedure during pre-delivery inspection. various models including 2002-2004 light duty trucks. *tt update to include 2005 buick allure. *tt03/04/2004
09180309/18/200310005039New key codes for g series key. gm voicemail log. *tt01/26/2004
0135511/18/200310004192Remote keyless entry (rke) fob deck lid release button press and hold operation. *tt11/21/2003
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
09300309/30/200310004995Body control module replacement. gm voicemail log. *tt01/22/2004
0147511/18/200310004275No communication with candi module. *tt11/24/2003
0147111/18/200310004272Tech 2 will not communicate with the vehicle. *tt11/24/2003
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
0153501/01/200401535A10007616C68 auto a/c head locked after sps programming. *mj07/06/2004
00153501/01/200410005452The c68 automatic hvac head has locked after performing an sps module programming. sit bulletin 1408804. *tt02/27/2004
09180309/18/200310005038Air conditioning blows warm air. an electrical malfunction in the air conditioning compressor clutch, may cause the air conditioning fuse to blow. gm voicemail log. *tt01/26/2004
0140311/18/200310004207Air conditioning compressor clutch inoperative. *tt11/21/2003
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
0152401/01/200410005460Unable to program theft deterrent module with existing key. sit bulletin 1405949. *tt02/27/2004
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
308501/01/200410010214False or unwanted aacn onstar call center notification. *sc11/04/2004
0179501/01/200410006315Incorrect si onstar operation and description remote start system. *mr04/28/2004
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
0127200401/27/200410012982Radio station presets. *tt04/05/2005
040812800102/01/200410012700Key fob personalization feature radio station presets. *eh03/10/2005
0166201/01/200410007248Xm error on a radio display. *tt06/04/2004
0187301/01/200410006469Dvd display head replacement information. *tt05/03/2004
0175901/01/200410006302Xm rapid activation utilization. *mr04/28/2004
0139011/18/200310004195Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt11/21/2003
0136011/18/200310004127Radio loose or rattles after removal/installation. service vme. *tt11/19/2003
08250308/25/200310003882Radio may be slightly loose and could rattle after installation. vme message. *tt11/05/2003
EQUIPMENT - OTHER - LABELS
0416200404/16/200410009222The airbag warning labels on the driver and passenger sunvisors do not have everything required by the safety standard. corrected airbag warning labels are to be installed over the incorrect labels. this is a non-compliance recall, number09/17/2004
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
08-089B09/01/200810026805Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe12/19/2008

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
01/11/201153000
 The power steering stopped working while i was driving on a highway at 60miles and hour. has been intermittently lossing power steering since 1/11/11
08/31/201044462
 The electric power steering in my vehicle is faulty. the steering wheel will move by its self while driving or in park. also my power steering will go out without warning while driving at any speed. when the steering wheel locks up due to power steering i have a very hard time turning and controling car. i have barely avoid several accidents because of this issue. i have taken car to dealership to see if can be fixed because when i called gm i was not eligable for the warranty that would have fixed issue but because it was past their recall time they would not assist me and the dealer wants 800.00 to fix and they say that even fixing the steering column and or the assist motor that i will more then likely have the same issues! my car is a 2004 with only 44,462 miles on it. i got the car used february of this year (2010) and didnt know that it would be a nightmare and a death trap for my family! i have video of the wheel moving by its self as well as video showing that when i loss power steering the car is hazardous. i am really afraid that i will not be able to keep up with this issue and will one day loss complete control of the car and hurt myself and possibly others! chevrolet needs to fix this issue for good or replace the cars all together because its really only a matter of time before this issue bites them in the butt! i really like my malibu but i really think that i should have never got it because of all the issues lossing power steering, pulls bad to left and right, loose shifter knob, & the remote kelyless entry doesnt work right. i hope by filing this complaint with you that maybe it will be resolved. i want to have piece of mind while driving my family in car not worried about the car being a death trap on 4 wheels that will loss control when it feels like it and kill my family and myself. i know that i am not the only one with these issues with the malibu and chevrolet really needs to step up and make these issues right for us the consumers fast!
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
08/17/20041308/17/2004
 Three issues with my 2004 chevrolet malibu ls v6... 1. the steering gear needs to be replaced at 48,000 miles. 2. the starter stays engaged periodically or has trouble turning over to start the car. 3. a/c not cooling vehicle. entire unit eventually replaced. the vehicle has been brought in numerous (13) times to various gm dealers and only has 48,000 miles. *jb
03/10/200521345102/26/2005
 My a/c button lights flash intermittently when i try to change settings from panel to defrost...the ac will not shut off in defrost mode! also the a/c will not shut off while it is in interior recirculate mode. when i attempt to turn off the a/c in these modes it flashes about 5 times and stays on! i am concerned because i know the electrical components in that system are all interlinked...if the a/c electrical is failing..what is to be next?*ak
07/01/200430574
 Consumer complained about an electrical problem. consumer took vehicle to dealership and had the work done on july 1, 2004. vehicle had only 100 miles. on august 13,2004 the dashboard lights failed, and the tail lights were out. on august 23, vehicle had the same problem. consumer parked the vehicle and the locks automatically unlocked while the vehicle was still running. also, the air conditioner was running when the key was not in the ignition. *ak
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
02/04/20054
 2004 chevrolet malibu with noise in the steering wheel customer states that this problem has been going for 2 years without correction from the dealership**cc the dealer replaced various parts in the steering, however the problem remained the same. the battery was replaced. the vehicle hesitated to start. the dealer found the ignition switch had shorted out internally. the horn was replaced. the cd player made a clicking sound. *jb
01/01/19011
 2004 malibu customer has had problems with loss of electric power steering and wants out of the lease without penalty**cc the radio was inoperative, the cruise control was inoperative at times, it would turn off, but not engage. the pcm was replaced. the passenger side directional lights and brake lights were inoperative. the dealer replaced the bulbs. the heated seats came on by themselves. the intermediate shaft was replaced, because the consumer stated there was a noise when turning the steering wheel. the transmission cooling lines were leaking, the rear defogger on the passenger side was inoperative. when the windshield wipers were on intermittent, they would go full speed by themselves. *jb
12/01/2004201/30/2004
 Dt: the contact owns a 2004 chevrolet malibu. the contact states that vehicle will not start. the car will die while it is idling. when getting out of vehicle and turning it off and then get ting back into the vehicle it will not start again. this happened four different times. the cd player will not work, and sometimes when he tried starting vehicle the trunk will open. so it had been several different electrical problems with this vehicle.*ak
EQUIPMENT - MECHANICAL - JACKS
08/22/200519000102/12/2004
 Dt: when the consumer went to change a flat tire the jack that came with the vehicle collapsed while he had the vehicle raised up. this was the original jack that came with the vehicle. it collapsed when he had the tire off and was trying to put the spare on. it collapsed under the weight of the vehicle. there were no injuries. *ak