Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 05/26/2012 | 68000 | ||
| I have a 2008 chevrolet malibu 2lt with 111,000 km on it. i have been noticing a few things since i purchased this from brand new. overall my car has been ok with getting me from place a to place b. the issues i have had that are pretty serious flaws are the power steering column, the alignment, the automatic power transmission, and the door locks. i have been able to get by howevever recently i had to get the steering colum replaced under a special warranty policy. i had to kick and scream however in the end the part was installed. that would have cost me about 900 dollars if it was not covered. now i am having an issue with the check engine light indicator. this came on for the first time yesterday and when i called to get a diagnostic i was told that there is an issue with the power transmission. it seems after looking on-line that there are a lot of people with the same care as mine having issues with the transmission. now i am getting nervous since i just paid 13,000 to buy out my lease. i have called gm customer service and they told me that they will work with me and the dealership to get this fixed. before i go to the dealership i want to have all my documentation that indicates that this is a special policy issue and not something that i have to pay for out of my own wallet. i have put about 38,000 into the purchase of this car and do not have any more room to dump tons of money to getting this fixed especially when other gm customers have paid out of their own pocket to realize a few weeks later that there is another issue on the transmission that needs fixing. i am going to do everything in my power to have this covered by gm. i have been a proud gm owner all my driving life and want to make this right. i dread needing to fix the car and selling it. that is not an option for me at this time. any help would be greatly appreciated. | |||
| 03/22/2008 | 80000 | ||
| Tl-the contact owns a 2008 chevrolet malibu. while driving 35 mph the vehicle shakes shimmy and make noise. the left front wheel bearing was the cause of the failure and had to be replace four times. the vehicle was taken to the dealer who replaced it under warranty once and the other times she had to pay the cost. the manufacturer was not notified. the vin was unavailable. the failure mileage was 80,000...mw | |||
| 03/17/2008 | 308 | 4 | 03/17/2008 |
| Tl*the contact owns a 2008 chevrolet malibu. while test driving the vehicle at an unknown speed, the contact noticed that the steering wheel shook and the vehicle may have been misaligned. the dealer balanced the tires and stated that the manufacturer may have just thrown tires on the vehicle. the failure recurred a week later and the vehicle was taken back to the dealer. the contact took the vehicle to the dealer approximately 6-7 times, and 12-14 tires have been placed on the vehicle. after retrieving the vehicle from the dealer, she noticed that it functioned properly for approximately a week before the shaking recurred. the service managers from the dealers as well as the manufacturer stated that the impala and malibu models had a vibration that was standard while driving between 40-70 mph. the current mileage was 8,149 and failure mileage was approximately 308. updated 11/17/08 *cn the consumer stated the vehicle has a vibration and alignment problem. gm informed the consumer the problem could not be fixed. updated 11/24/08. *jb | |||
| SUSPENSION - FRONT | |||
| 04/18/2011 | 31000 | ||
| Tl* the contact owns a 2008 chevrolet malibu. while driving approximately 35 mph, the steering wheel began to turn to the left and right direction independently. the intermittent failure occurred for a brief period while driving at low speeds and then the steering wheel would resume normally. the vehicle was taken to an authorized dealer where they replaced the front passenger side lower control arm. the approximate failure mileage was 31,000. | |||
| 04/18/2011 | 31000 | ||
| Tl-the contact owns a 2008 chevrolet malibu. while driving approximately 35 mph, the steering wheel began to turn into the left and right direction unintentionally. the intermittent failure occurred for a brief period when driving at low speeds and then the steering would resume normal. the vehicle was taken to an authorized dealer where they replaced the front passenger | |||
| SUSPENSION - FRONT - HUB | |||
| 07/01/2011 | 2 | 01/19/2008 | |
| Letter from senator brown on behalf of constituent re concerns about 2008 chevrolet malibu (respond to cleveland office *tgw the consumer stated the transmission cooler lines and front hub assembly were replaced. also, the power steering light illuminated and the headlights had condensation which caused the bulbs to blow out. the dealer found a seal around the parameter of the capsule was not properly sealed at the factory. the intermediate steering shaft and power steering control module were replaced. also, the front seat heater switch had to be replaced, due to the heater coming on when the seat was occupied. *jb | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 07/21/2009 | 40000 | ||
| Tl*the contact owns a 2008 chevrolet malibu. while driving approximately 55 mph, the steering wheel pulled to the left and then to the right. the contact had to slow down and grip the wheel tight in order to gain control of the vehicle. the failure occurred intermittently but had become progressively worse over time. she also noticed that the door locks had malfunctioned. the wheel bearing was replaced but the doors locks were not repaired when the complaint was filed. the vehicle had not been inspected for the steering failure. the failure mileage was approximately 40,000. the current mileage was approximately 72,000. | |||