Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/12/2012 | 29230 | ||
| Tl* the contact owns a 2009 chevrolet malibu. the contact stated that the air bag warning light intermittently illuminated. the vehicle was not taken to a mechanic or the dealer. the manufacturer was not contacted. the failure and current mileages were 29,230. | |||
| 10/12/2012 | 29230 | ||
| Tl- the contact owns a 2009 chevrolet malibu. the contact stated that the air bag warning light intermittently illuminated. the vehicle was not taken to a mechanic or the dealer. the manufacturer was not contacted. the failure and current mileages were 29,230. kmj | |||
| 10/12/2012 | 29230 | ||
| Tl- the contact owns a 2009 chevrolet malibu. the contact stated while traveling the airbag light intermittently illuminates. the vehicle was not taken to a mechanic. the manufacturer was not contacted. the failure and current mileages were 29,230. mh | |||
| 08/31/2012 | 27000 | 1 | |
| I was hit very hard on driver front and side panel. other driver in truck failed to yield (texting and talking on bluetooth) was making a left turn and ran into our car i was moving about 10-15 mph no onstar call and none of the bags deployed. 3 people hurt and still sore must see doctor for >12 treatments to realign and stop soreness. my x-rays of my back look awful. we all have vertebrae damage in our necks injured neck, shoulders, arms/wrist, headaches, back, ribs, knees, numbness in feet. hurts very much. m.d. stated i would have been less hurt if bag(s) had deployed. called gm out of concern. they called me for info. last call, friday gm rep (faith) read statement it may take up to 120 days to investigate and during that time i'm responsible for paying for a car rental, if gm finds problem, they will pay for the rental and/of other awards. i was in bed sore during this call and i've been experiencing impaired thinking since this accident. after i hung up i was very angry about this. gm can and probably will say nothings wrong and i'm stuck with huge rental bill and possibly a defective car. i called back and left msg w/faith and her boss on answering service. i ask what if i don't agree to these terms? faith said the file would be closed. gm, this is serious, you can't offer a loaner car? the average small car rental is around $27.00 a day. i feel like this is a catch-22 situation. i had been planning since last year to buy the chevy equinox - forget that. brought car during the government rebate to trade old car in when gm. now i'm stuck with a car i'm afraid to drive. i live in a city where drunk driving fatalities occur daily with texting and other careless drivers. car also emits a strong sour smell when started but goes away after the windows are down some minutes. i loved this car but, sadly i hope its totaled - seriously. *tr | |||
| 08/31/2012 | 27000 | 1 | |
| I was hit by a truck that struck the driver front end and side panel. i was moving about 1-15 mph (?)driver was texting and taling on bluetooth did not see us, cited for failing to stop. other driver was driving faster than 15 mph making a left turn. she never put on brakes. none of the air bags deployed. onstar never called like in the commercials on t.v. all passengers hurt enough to have to see a chiropractor 10xs for back, neck, knees, headache - all over body pain. awful x-rays... chiropractor stated i'd been less hurt if bags had deployed. i the driver have to see a md tommorrow can't stand back pain . called gm was told it may take 120 days to check car but i would have to pay for my rental during the process. gm can easily say nothings wrong to me and not pay for rental. gm rep said if i refuse the terms then case will be closed. catch -22. i feel this is unfair gm should put safety first and offer loaner car. texas has had a huge problem with fatalities due to drunks, texting or careless drivers from small cars to 18 wheelers. love the malibu but i'm extremely afraid to drive this car. sadly, i'm hoping its totalled. why is gm treating consumers like this. brought car during rebate out of loyalty to help american company/jobs stay afloat. thanks a lot gm. i just want car fixed or anoffer to buy another car - i was planning to buy a chevy suv prior to this accident. my malibu also often has a strange sour smell emitting from air conditioner that goes away after the windows are left down for a few minutes - i just never had time to take it in for that. i always kept car in good maintenance as scheduled. skipped on fords now i'm adding chevy to my don't buy list and will spread the word about my experience unless they come through with a better way to handle serious problems. now i know how that toyota driver felt. thanks. *tr | |||
| 08/31/2012 | 27000 | 1 | |
| I was hit very hard on driver front and side panel. other driver in truck failed to yield (texting and talking on bluetooth) was making a left turn and ran into our car i was moving about 10-15 mph no onstar call and none of the bags deployed. 3 people hurt and still sore must see doctor for >12 treatments to realign and stop soreness. my x-rays of my back look awful. we all have vertebrae damage in our necks injured neck, shoulders, arms/wrist, headaches, back, ribs, knees, numbness in feet. hurts very much. m.d. stated i would have been less hurt if bag(s) had deployed. called gm out of concern. they called me for info. last call, friday gm rep (faith) read statement it may take up to 120 days to investigate and during that time i'm responsible for paying for a car rental, if gm finds problem, they will pay for the rental and/of other awards. i was in bed sore during this call and i've been experiencing impaired thinking since this accident. after i hung up i was very angry about this. gm can and probably will say nothings wrong and i'm stuck with huge rental bill and possibly a defective car. i called back and left msg w/faith and her boss on answering service. i ask what if i don't agree to these terms? faith said the file would be closed. gm, this is serious, you can't offer a loaner car? the average small car rental is around $27.00 a day. i feel like this is a catch-22 situation. i had been planning since last year to buy the chevy equinox - forget that. brought car during the government rebate to trade old car in when gm. now i'm stuck with a car i'm afraid to drive. i live in a city where drunk driving fatalities occur daily with texting and other careless drivers. car also emits a strong sour smell when started but goes away after the windows are down some minutes. i loved this car but, sadly i hope its totaled - seriously. *tr | |||
| 08/31/2012 | 27000 | 1 | |
| I was hit by a truck that struck the driver front end and side panel. i was moving about 1-15 mph (?)driver was texting and taling on bluetooth did not see us, cited for failing to stop. other driver was driving faster than 15 mph making a left turn. she never put on brakes. none of the air bags deployed. onstar never called like in the commercials on t.v. all passengers hurt enough to have to see a chiropractor 10xs for back, neck, knees, headache - all over body pain. awful x-rays... chiropractor stated i'd been less hurt if bags had deployed. i the driver have to see a md tommorrow can't stand back pain . called gm was told it may take 120 days to check car but i would have to pay for my rental during the process. gm can easily say nothings wrong to me and not pay for rental. gm rep said if i refuse the terms then case will be closed. catch -22. i feel this is unfair gm should put safety first and offer loaner car. texas has had a huge problem with fatalities due to drunks, texting or careless drivers from small cars to 18 wheelers. love the malibu but i'm extremely afraid to drive this car. sadly, i'm hoping its totalled. why is gm treating consumers like this. brought car during rebate out of loyalty to help american company/jobs stay afloat. thanks a lot gm. i just want car fixed or anoffer to buy another car - i was planning to buy a chevy suv prior to this accident. my malibu also often has a strange sour smell emitting from air conditioner that goes away after the windows are left down for a few minutes - i just never had time to take it in for that. i always kept car in good maintenance as scheduled. skipped on fords now i'm adding chevy to my don't buy list and will spread the word about my experience unless they come through with a better way to handle serious problems. now i know how that toyota driver felt. thanks. *tr | |||
| 08/31/2012 | 27000 | 1 | |
| I was hit very hard on driver front and side panel. other driver in truck failed to yield (texting and talking on bluetooth) was making a left turn and ran into our car i was moving about 10-15 mph no onstar call and none of the bags deployed. 3 people hurt and still sore must see doctor for >12 treatments to realign and stop soreness. my x-rays of my back look awful. we all have vertebrae damage in our necks injured neck, shoulders, arms/wrist, headaches, back, ribs, knees, numbness in feet. hurts very much. m.d. stated i would have been less hurt if bag(s) had deployed. called gm out of concern. they called me for info. last call, friday gm rep (faith) read statement it may take up to 120 days to investigate and during that time i'm responsible for paying for a car rental, if gm finds problem, they will pay for the rental and/of other awards. i was in bed sore during this call and i've been experiencing impaired thinking since this accident. after i hung up i was very angry about this. gm can and probably will say nothings wrong and i'm stuck with huge rental bill and possibly a defective car. i called back and left msg w/faith and her boss on answering service. i ask what if i don't agree to these terms? faith said the file would be closed. gm, this is serious, you can't offer a loaner car? the average small car rental is around $27.00 a day. i feel like this is a catch-22 situation. i had been planning since last year to buy the chevy equinox - forget that. brought car during the government rebate to trade old car in when gm. now i'm stuck with a car i'm afraid to drive. i live in a city where drunk driving fatalities occur daily with texting and other careless drivers. car also emits a strong sour smell when started but goes away after the windows are down some minutes. i loved this car but, sadly i hope its totaled - seriously. *tr | |||
| 08/31/2012 | 27000 | 1 | |
| I was hit by a truck that struck the driver front end and side panel. i was moving about 1-15 mph (?)driver was texting and taling on bluetooth did not see us, cited for failing to stop. other driver was driving faster than 15 mph making a left turn. she never put on brakes. none of the air bags deployed. onstar never called like in the commercials on t.v. all passengers hurt enough to have to see a chiropractor 10xs for back, neck, knees, headache - all over body pain. awful x-rays... chiropractor stated i'd been less hurt if bags had deployed. i the driver have to see a md tommorrow can't stand back pain . called gm was told it may take 120 days to check car but i would have to pay for my rental during the process. gm can easily say nothings wrong to me and not pay for rental. gm rep said if i refuse the terms then case will be closed. catch -22. i feel this is unfair gm should put safety first and offer loaner car. texas has had a huge problem with fatalities due to drunks, texting or careless drivers from small cars to 18 wheelers. love the malibu but i'm extremely afraid to drive this car. sadly, i'm hoping its totalled. why is gm treating consumers like this. brought car during rebate out of loyalty to help american company/jobs stay afloat. thanks a lot gm. i just want car fixed or anoffer to buy another car - i was planning to buy a chevy suv prior to this accident. my malibu also often has a strange sour smell emitting from air conditioner that goes away after the windows are left down for a few minutes - i just never had time to take it in for that. i always kept car in good maintenance as scheduled. skipped on fords now i'm adding chevy to my don't buy list and will spread the word about my experience unless they come through with a better way to handle serious problems. now i know how that toyota driver felt. thanks. *tr | |||
| 08/31/2012 | 27000 | ||
| I was hit very hard on driver front and side panel. other driver in ruck failed to yield (texting and talking on bluetooth) was making a left turn and ran into our cari was moving about 10-15 mph no onstar call and none of the bags deployed. 3 people hurt and still sore must see doctor for >12 treatments to realign and stop soreness. my x-rays of my back look awful. we all have vertebrae damage in our necks injured neck, shoulders, arms/wrist, headaches, back, ribs, knees, numbness in feet. hurts very much. m.d. stated i would have been less hurt if bag(s) had deployed. called gm out of concern. they called me for info. last call, friday gm rep (faith) read statement it may take up to 120 days to investigate and during that time i'm responsible for paying for a car rental, if gm finds problem, they will pay for the rental and/of other awards. i was in bed sore during this call and i've been experiencing impaired thinking since this accident. after i hung up i was very angry about this. gm can and probably will say nothings wrong and i'm stuck with huge rental bill and possibly a defective car. i called back and left msg w/faith and her boss on answering service. i ask what if i don't agree to these terms? faith said the file would be closed. gm, this is serious, you can't offer a loaner car? the avarage small car rental is around $27.00 a day. i feel like this is a catch-22 situation. i had been planning since last year to buy the chevy equinox - forget that. brought car during the govenment rebate to trade old car in when gm. now i'm stuck with a car i'm afraid to drive. i live in a city where drunk driving fatalities occur daily with texting and other careless drivers. car also emits a strong sour smell when started but goes away after the windows are down some minutes. i loved this car but, sadly i hope its totalled - seriously. | |||
| 08/31/2012 | 27000 | ||
| I was hit by a truck that struck the driver front end and side panel. i was moving about 1-15 mph (?)driver was texting and taling on bluetooth did not see us, cited for failing to stop. other driver was driving faster than 15 mph making a left turn. she never put on brakes. none of the air bags deployed. onstar never called like in the commercials on t.v. all passengers hurt enough to have to see a chiropractor 10xs for back, neck, knees, headache - all over body pain. awful x-rays... chiropractor stated i'd been less hurt if bags had deployed. i the driver have to see a md tommorrow can't stand back pain . called gm was told it may take 120 days to check car but i would have to pay for my rental during the process. gm can easily say nothings wrong to me and not pay for rental. gm rep said if i refuse the terms then case will be closed. catch -22. i feel this is unfair gm should put safety first and offer loaner car. texas has had a huge problem with fatalities due to drunks, texting or careless drivers from small cars to 18 wheelers. love the malibu but i'm extremely afraid to drive this car. sadly, i'm hoping its totalled. why is gm treating consumers like this. brought car during rebate out of loyalty to help american company/jobs stay afloat. thanks a lot gm. i just want car fixed or anoffer to buy another car - i was planning to buy a chevy suv prior to this accident. my malibu also often has a strange sour smell emitting from air conditioner that goes away after the windows are left down for a few minutes - i just never had time to take it in for that. i always kept car in good maintenance as scheduled. skipped on fords now i'm adding chevy to my don't buy list and will spread the word about my experience unless they come through with a better way to handle serious problems. now i know how that toyota driver felt.thanks. | |||
| 08/31/2012 | 27000 | ||
| I was hit very hard on driver front and side panel. other driver in ruck failed to yield (texting and talking on bluetooth) was making a left turn and ran into our cari was moving about 10-15 mph no onstar call and none of the bags deployed. 3 people hurt and still sore must see doctor for >12 treatments to realign and stop soreness. my x-rays of my back look awful. we all have vertebrae damage in our necks injured neck, shoulders, arms/wrist, headaches, back, ribs, knees, numbness in feet. hurts very much. m.d. stated i would have been less hurt if bag(s) had deployed. called gm out of concern. they called me for info. last call, friday gm rep (faith) read statement it may take up to 120 days to investigate and during that time i'm responsible for paying for a car rental, if gm finds problem, they will pay for the rental and/of other awards. i was in bed sore during this call and i've been experiencing impaired thinking since this accident. after i hung up i was very angry about this. gm can and probably will say nothings wrong and i'm stuck with huge rental bill and possibly a defective car. i called back and left msg w/faith and her boss on answering service. i ask what if i don't agree to these terms? faith said the file would be closed. gm, this is serious, you can't offer a loaner car? the avarage small car rental is around $27.00 a day. i feel like this is a catch-22 situation. i had been planning since last year to buy the chevy equinox - forget that. brought car during the govenment rebate to trade old car in when gm. now i'm stuck with a car i'm afraid to drive. i live in a city where drunk driving fatalities occur daily with texting and other careless drivers. car also emits a strong sour smell when started but goes away after the windows are down some minutes. i loved this car but, sadly i hope its totalled - seriously. | |||
| 03/15/2012 | 95000 | ||
| Tl* the contact owns a 2009 chevrolet malibu. the contact stated that the air bag warning light remained illuminated. the vehicle on-star system performed a diagnostic which located the failure at the front bumper sensor. the vehicle was not repaired. the manufacturer was made aware of the failure. the current and the failure mileage was 95,000. | |||
| 03/15/2012 | 95000 | ||
| Tl-the contact owns a 2009 chevrolet malibu. the contact stated that the air bag warning light remained illuminated. the vehicle on-star system performed a diagnostic which located the failure at the front bumper sensor. the vehicle was not repaired. the manufacturer was made aware of the failure. the current and the failure mileage was 95,000. kmj | |||
| 03/15/2012 | 95000 | ||
| Tl-the contact owns a 2009 chevrolet malibu. the contact stated the air light remained illuminated. the vehicle on-star system performed a diagnostic which located the failure at the front bumper sensor. the vehicle was not repaired. the manufacturer was made aware of the failure. the current and the failure mileage was 95,000. li | |||
| 03/01/2011 | |||
| Have told the dealership of these problems with the service airbag and service traction. also i sent an email to the chevrolet headquarters and received a call from them telling me that it was my repair not their fault. this past friday the 20th i took the car again to the dealership as the service airbag light has been on constantly for the past two weeks. i was informed that the module was bad and i would have to pay $250.00 dollars ( my deductible since i have the extended warranty, paid extra for that when we bought the car). how can a module be bad on a 2 year old car is the issue i am having and why i have to pay to fix/replace it. i could understand if the car was older, but feel anything electronic that goes wrong with a car today now falls on the consumer. | |||
| 04/12/2010 | 9000 | ||
| Tl-the contact owns a 2009 chevrolet malibu. while driving at approximately 15 mph the vehicle was involved in a crash in which it was hit by another vehicle on the passenger side. the air bags did not deploy and the vehicle was destroyed. a police report was filed and no injuries were reported. the contact was taken to the hospital by ambulance as a precaution but was not injured. the vehicle was towed was towed to a towing company lot but was not examined to determine the cause of the failure. the failure and current mileages were 9,000. sm. | |||
| 10/22/2009 | 15500 | ||
| Tl*the contact owns a 2009 chevrolet malibu. the contact stated that the front passenger seat belt and air bag light does not come on when someone is sitting in the front seat. the vehicle was taken to the dealer who stated that there were no codes for the malfunction. the contact called the gm manufacturer in regards to the repair; however, they didn't offer any assistance. the failure mileage was 15,500. | |||
| 04/24/2009 | 19382 | 1 | |
| I was sb on shirley avenue in sioux falls, sd. i was making a left on a green light when a lady traveling eb ran a red light and hit me on the right front of my vehicle. my vehicle was totaled. i was injured. my vehicle is a 2009 chevrolet malibu. the airbags did not deploy. *tr | |||
| AIR BAGS - FRONTAL | |||
| 05/21/2009 | 800 | 1 | 03/12/2009 |
| Tl*the contact owns a 2009 chevrolet malibu. the contact took the vehicle to the dealer due to a very strong chemical smell inside the passenger compartment. the dealer advised him to drive with the windows open, keep the vehicle out of direct sunlight, and allow it to air out. after a few weeks of airing out the vehicle, the contact rear ended another vehicle at 40 mph. there were no injuries. the contact believed that the strong scent in the vehicle caused him to become disoriented while driving. he believed that the scent was so strong that it caused him to drive poorly. the vehicle was towed to the dealer and repaired by the insurance company. the contact does not want to drive the vehicle due to the odor. the current and failure mileages were 800. updated 07/14/09 *bf the consumer also stated after crashing into several cars, the air bags did not deploy. the consumer believed the reason he crashed was due to the chemical smell in the vehicle which caused him to become disoriented. updated 07/16/09.*jb | |||