Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
ELECTRICAL SYSTEM
PIT5074F05/01/201210044242Gm: j-35616-64b terminal test probe and replacement terminal. also included models verano, regal, lacrosse, cts, srx, volt, sonic, malibu, impala, equinox, cruze, avalanche, tahoe suburban, silverado, sierra, yukon, and terrain for model05/24/2012
PI-041203/01/201110044124General motors: due to the parasitic drain/discharge on 2011 vehicles and trucks, a no crank/no start and dead battery would occur. cadillac sts and chevrolet volt not included. *pe05/14/2012
PI-049306/01/201110039507Ready08/01/2011
SB-1033210/01/201010037219Ready05/11/2011
SB-1033210/01/201010037219Gm: on 2011 chevy hhr and malibu vehicles there is an internal computer fault which can cause the air bag light to come on. *rm05/11/2011
SB-1033210/01/2010SB-10332A10037219Gm: on 2011 chevy hhr and malibu vehicles there is an internal computer fault which can cause the air bag light to come on. *rm updated 5/17/11. *pe05/11/2011
PIE-011810/01/201010036264Chevrolet: engineering information-sir/airbag indicator/light on, dtc b0012 or b0013 set. engineering attempting to determine the root cause of condition. engineering has a need to gather information on vehicles prior to repair that may03/11/2011
ELECTRICAL SYSTEM - BATTERY
PI-041203/01/201110044124General motors: due to the parasitic drain/discharge on 2011 vehicles and trucks, a no crank/no start and dead battery would occur. cadillac sts and chevrolet volt not included. *pe05/14/2012
ELECTRICAL SYSTEM - SOFTWARE
SB-1033210/01/2010SB-10332A10037219Gm: on 2011 chevy hhr and malibu vehicles there is an internal computer fault which can cause the air bag light to come on. *rm updated 5/17/11. *pe05/11/2011
SB-1033210/01/201010037219Ready05/11/2011
SB-1033210/01/201010037219Gm: on 2011 chevy hhr and malibu vehicles there is an internal computer fault which can cause the air bag light to come on. *rm05/11/2011
ELECTRICAL SYSTEM - STARTER ASSEMBLY - SOLENOID
PIP-4583G08/01/201110041504Buick/cadillac/chevrolet/gmc: valve, control solenoid will be placed on restriction. *pe10/04/2011
ELECTRICAL SYSTEM - WIRING
PIP-492407/01/201110041933Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe11/16/2011
PI-0269A05/01/201110038684Gm: check engine light is on with a stored trouble code. *rm06/27/2011
PI-0269A05/01/201110038684Ready06/27/2011
PI-029611/01/201010037417Ready05/23/2011
PI-029611/01/201010037417Gm: malfunction light is on and there is a misfire. there may be three trouble codes and could be a result of wiring problems at the fuel injector. *rm05/23/2011
ELECTRICAL SYSTEM - WIRING - FRONT UNDERHOOD
PIP-492407/01/201110041933Buick/cadillac/chevrolet/saturn/gmc: there are injector codes on vehicle if exhibiting misfire and ses light is on. *pe11/16/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
03/13/201342568
 Driving 65 mph on interstate and service esc and all other lights came on and engine died. i had to maneuver 3 lanes to the right in rush hour to get to the breakdown lane without power steering. faulty alternator ruled to be at fault. no warning that morning prior to event. two days before the battery light stayed on a little longer (5 minutes) than usual and then went off. it never came on again to warn of something wrong. i called chevrolet and the customer service was indifferent so i filed a complaint with my state's bbb as this is the third, and most severe issue, i have had with this car and i have not had it two years quite yet. i did receive a call back from gm. they are working on their response to this life threatening event as well as the other problems, which were the exhaust solenoid died ( service engine light came on) and the driver's side door handle covering came off exposing the sharp metal it is made of).
02/21/201330000
 Check air bag light came on, then reset itself, windshield wipers on intermittent mode shut off and on again. reportted to chev dealer, said if light wasn't on they couldn't check it, if the wipers are working poperly they couldn't check it. did this on my last oil change.
03/03/201368343
 The contact just bought a 2011 chevrolet malibu used november 2012. the contact stated that while driving approximately 35mph, the vehicle became resistant to acceleration attempts. the esp, slippery /traction light, engine light and reducing engine power warning lights came on and the car decreased speed to 20mph
02/21/201344078
 The fuel pump has burned connectors that are inside the fuel tank, the board lights intensity increases or decreases or stays off, all fuses are good, the gm is aware of this and 72 hours ago i'm waiting for an answer , i have fear that happen again, so i'm not using the car, where i can send pictures of the fuel pump, when i opened the case i ask them gm car rent it and revise mine to see if it was safe but until now no response, it seems that they want the car to burn
03/03/201368343
 The contact just bought a 2011 chevrolet malibu used november 2012. the contact stated that while driving approximately 35mph, the vehicle became resistant to acceleration attempts. the esp, slippery /traction light, engine light and reducing engine power warning lights came on and the car decreased speed to 20mph
02/21/201344078
 The fuel pump has burned connectors that are inside the fuel tank, the board lights intensity increases or decreases or stays off, all fuses are good, the gm is aware of this and 72 hours ago i'm waiting for an answer , i have fear that happen again, so i'm not using the car, where i can send pictures of the fuel pump, when i opened the case i ask them gm car rent it and revise mine to see if it was safe but until now no response, it seems that they want the car to burn
03/03/201368343
 The contact just bought a 2011 chevrolet malibu used november 2012. the contact stated that while driving approximately 35mph, the vehicle became resistant to acceleration attempts. the esp, slippery /traction light, engine light and reducing engine power warning lights came on and the car decreased speed to 20mph
02/21/201344078
 The fuel pump has burned connectors that are inside the fuel tank, the board lights intensity increases or decreases or stays off, all fuses are good, the gm is aware of this and 72 hours ago i'm waiting for an answer , i have fear that happen again, so i'm not using the car, where i can send pictures of the fuel pump, when i opened the case i ask them gm car rent it and revise mine to see if it was safe but until now no response, it seems that they want the car to burn
01/30/2013392651
 Went out to crank the car. it would not start. sent in to be fixed. picked car up today and inside panel is not working neither is the lights. i have to call service again in the a.m. *tr
01/30/201339265
 Went out to crank the car. it would not start. sent in to be fixed. picked car up today and inside panel is not working neither is the lights. i have to call service again in the a.m.
08/04/2012120001
 Backed out of driveway and drove to the end of street and vehicle was sluggish to move into gear by the end of the street which is roughly 4 house down from driveway i backed out of it would no longer go forward so i had to back up all the way to my driveway and cal dealership to tow in. monday morning dealer service dept said it was diagnosed as a sensor in transmission and it was ordered and car was back to me within two days. i am worried this will be a continuing problem as i had a similar situation with previous 2009 ford taurus x that just kept happening with and nothing was done to resolve the situation. when you buy a new car you do not expect these issues. but, more importantly, i do not want this to occur when i am driving on a highway since this happens with no warning. *tr
08/04/201212000
 Backed out of driveway and drove to the end of street and vehicle was sluggish to move into gear by the end of the street which is roughly 4 house down from driveway i backed out of it would no longer go forward so i had to back up all the way to my driveway and cal dealership to tow in. monday morning dealer service dept said it was diagnosed as a sensor in transmission and it was ordered and car was back to me within two days. i am worried this will be a continuing problem as i had a similar situation with previous 2009 ford taurus x that just kept happening with and nothing was done to resolve the situation. when you buy a new car you do not expect these issues. but, more importantly, i do not want this to occur when i am driving on a highway since this happens with no warning.
09/15/201110000
 Tl* the contact owns a 2011 chevrolet malibu. the contact stated that the instrument panel was inoperable and he was unable to determine how fast he was traveling or how many miles were on the vehicle. the dealer made three attempts to duplicate the failure. the manufacturer was notified and the contact was awaiting a response. the approximate failure mileage was 10,000 and the current mileage was 10,900. the vin was unavailable.
09/15/201110000
 Tl-the contact owns a 2011 chevrolet malibu. the contact stated that the instrument panel was inoperable and he was unable to determine how fast he was traveling or how many miles were on the vehicle. the dealer made three attempts to duplicate the failure. the manufacturer was notified and the contact was awaiting a response. the approximate failure mileage was 10,000 and the current mileage was 10,900. the vin was unavailable. sm.
09/15/201110000
 Tl-the contact owns a 2011 chevrolet malibu. the contact stated that the instrument panel was inoperable and he was unable to determine how fast he was traveling or how many miles were on the vehicle. the dealer made three attempts to duplicate the failure. the manufacturer was notified and the contact was awaiting a response. the current mileage was 10,900. the approximate failure mileage was 10,000. the vin was unavailable. bw
02/02/20111500
 I was driving and when i went over a small hill the car seemed to lose power. the service /esc message came on. i was barely able to get to the side of the road the car was running but would not move at all. it had no power whatsoever. when i called onstar they said to shut it off for a minute and turn it back on to see if the code would clear. it didn't so i called a tow truck to tow it to banks chevrolet (nh). after sitting in the car for about an hour with the engine running (it was february and very cold out) the tow operator arrived. i shut the car off for about 3 minutes, he then started it and low and behold the message was gone the car had power and he proceeded to drive it on the tow truck. the garage had the car for several days trying to recreate the problem. they could not. they said a service bulletin did go out about this problem. i will admit it does make me nervous the car was 1 month in my possesion when this happened not even 1500 miles on it. i now have 7500 miles and no problems since then. it could have been catastrophic if i had been merging onto the highway and lost power at a high speed-thank-god that didn't happen!!! but really no resolution they couldn't find out what caused it they did however give me some song and dance about things loosening up from going over bumpy roads. well i live in the northeast so that is pretty unavoidable.
07/17/201119800
 I have a 2011 malibu, i changed my tires out on my car an tire pressure low light came on, then 3 days later service esc light came on, an i instantly felt like i was in a wrong gear, power an speed reduced, thankfully i wasn't in heavy traffic, i'm under 5 year warranty can i get service, an is it dangerous for me to drive......
02/02/20111500
 I was driving and when i went over a small hill the car seemed to lose power. the service /esc message came on. i was barely able to get to the side of the road the car was running but would not move at all. it had no power whatsoever. when i called onstar they said to shut it off for a minute and turn it back on to see if the code would clear. it didn't so i called a tow truck to tow it to banks chevrolet (nh). after sitting in the car for about an hour with the engine running (it was february and very cold out) the tow operator arrived. i shut the car off for about 3 minutes, he then started it and low and behold the message was gone the car had power and he proceeded to drive it on the tow truck. the garage had the car for several days trying to recreate the problem. they could not. they said a service bulletin did go out about this problem. i will admit it does make me nervous the car was 1 month in my possesion when this happened not even 1500 miles on it. i now have 7500 miles and no problems since then. it could have been catastrophic if i had been merging onto the highway and lost power at a high speed-thank-god that didn't happen!!! but really no resolution they couldn't find out what caused it they did however give me some song and dance about things loosening up from going over bumpy roads. well i live in the northeast so that is pretty unavoidable.
07/17/201119800
 I have a 2011 malibu, i changed my tires out on my car an tire pressure low light came on, then 3 days later service esc light came on, an i instantly felt like i was in a wrong gear, power an speed reduced, thankfully i wasn't in heavy traffic, i'm under 5 year warranty can i get service, an is it dangerous for me to drive......
02/02/20111500
 I was driving and when i went over a small hill the car seemed to lose power. the service /esc message came on. i was barely able to get to the side of the road the car was running but would not move at all. it had no power whatsoever. when i called onstar they said to shut it off for a minute and turn it back on to see if the code would clear. it didn't so i called a tow truck to tow it to banks chevrolet (nh). after sitting in the car for about an hour with the engine running (it was february and very cold out) the tow operator arrived. i shut the car off for about 3 minutes, he then started it and low and behold the message was gone the car had power and he proceeded to drive it on the tow truck. the garage had the car for several days trying to recreate the problem. they could not. they said a service bulletin did go out about this problem. i will admit it does make me nervous the car was 1 month in my possesion when this happened not even 1500 miles on it. i now have 7500 miles and no problems since then. it could have been catastrophic if i had been merging onto the highway and lost power at a high speed-thank-god that didn't happen!!! but really no resolution they couldn't find out what caused it they did however give me some song and dance about things loosening up from going over bumpy roads. well i live in the northeast so that is pretty unavoidable.
07/17/201119800
 I have a 2011 malibu, i changed my tires out on my car an tire pressure low light came on, then 3 days later service esc light came on, an i instantly felt like i was in a wrong gear, power an speed reduced, thankfully i wasn't in heavy traffic, i'm under 5 year warranty can i get service, an is it dangerous for me to drive......
02/02/20111500
 I was driving and when i went over a small hill the car seemed to lose power. the service /esc message came on. i was barely able to get to the side of the road the car was running but would not move at all. it had no power whatsoever. when i called onstar they said to shut it off for a minute and turn it back on to see if the code would clear. it didn't so i called a tow truck to tow it to banks chevrolet (nh). after sitting in the car for about an hour with the engine running (it was february and very cold out) the tow operator arrived. i shut the car off for about 3 minutes, he then started it and low and behold the message was gone the car had power and he proceeded to drive it on the tow truck. the garage had the car for several days trying to recreate the problem. they could not. they said a service bulletin did go out about this problem. i will admit it does make me nervous the car was 1 month in my possesion when this happened not even 1500 miles on it. i now have 7500 miles and no problems since then. it could have been catastrophic if i had been merging onto the highway and lost power at a high speed-thank-god that didn't happen!!! but really no resolution they couldn't find out what caused it they did however give me some song and dance about things loosening up from going over bumpy roads. well i live in the northeast so that is pretty unavoidable.
07/17/201119800
 I have a 2011 malibu, i changed my tires out on my car an tire pressure low light came on, then 3 days later service esc light came on, an i instantly felt like i was in a wrong gear, power an speed reduced, thankfully i wasn't in heavy traffic, i'm under 5 year warranty can i get service, an is it dangerous for me to drive......
06/18/20116898
 From my wife: after two prior trips in the same day (36 miles and 16 miles round trip respectively), my 3rd occasion to start the car was met with a glaring warning message on the digital display that said engine power reduced. it was followed by service esc/traction control. i was puzzled by this when after that both the check engine light and the traction control light came on and stayed on. i was incredibly thankful to not have to get on the highway, but had to go to get to a performance. the engine had barely any power and it was as if the transmission was frozen. i had to creep along with drivers tailgating me because i couldn't go any faster than about 30 mph. as soon as i reached my destination (only 4 miles away), i contacted my husband so he could come to get the car when he got back from his errand. from husband and primary driver of car: i arrived to drop off another car for my wife and i experienced the same problems with the same scrolling messages and sluggish response. i called onstar and their diagnosis said to have the vehicle towed because there was a problem with the throttle. when i called to arrange a tow back to chevy, i was told that it's a built in safety feature of the car so that drivers can't inadvertently do more damage to the vehicle. today the brookdale chevrolet (mn) dealer said they couldn't replicate the problem and that i could either pick the car up, or they would keep it one more day to see if they could replicate the problem to identify and fix the issue. i told them i could not keep a car that was unsafe to drive. if my wife or i had been driving in this vehicle at high speeds when the engine power was reduced, it could have had the potential to cause an accident. please investigate this problem further. i've seen other complaints online regarding the same issue.