Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES
07/06/201211006
 Vehicle (2012 malibu) was purchased april 2012 - starting july 2012 vehicle would stall going down the road, with loss of engine, power assist steering and power assist brakes. dealer replaced numerous modules, but it occurred again in sept 2012 (3 times) then again in january 2013. two body control modules have been replaced, engine control modules, two power steering modules, onstar module, transmission control module, etc. unintended power steering assist occurs such that within approximately 5 seconds while driving down the road, power steering comes in and out as module fails (along with engine and transmission). very unsafe to drive. dealer would not replace vehicle and gm states they stand by last repair. it has been repaired 6 times now, but we refuse to drive vehicle, as we believe there must be a short somewhere. they keep stating it is defective modules and they just keep replacing them. please see youtube videos: 2012 chevy malibu - unintended power steering assist failure mode? 2012 chevy malibu dangerous electrical problem - any ideas? *tr
07/06/20121100
 Vehicle (2012 malibu) was purchased april 2012 - starting july 2012 vehicle would stall going down the road, with loss of engine, power assist steering and power assist brakes. dealer replaced numerous modules, but it occurred again in sept 2012 (3 times) then again in january 2013. two body control modules have been replaced, engine control modules, two power steering modules, onstar module, transmission control module, etc. unintended power steering assist occurs such that within approximately 5 seconds while driving down the road, power steering comes in and out as module fails (along with engine and transmission). very unsafe to drive. dealer would not replace vehicle and gm states they stand by last repair. it has been repaired 6 times now, but we refuse to drive vehicle, as we believe there must be a short somewhere. they keep stating it is defective modules and they just keep replacing them. please see youtube videos: 2012 chevy malibu - unintended power steering assist failure mode? 2012 chevy malibu dangerous electrical problem - any ideas?
12/01/20111800
 Tl* the contact owns a 2012 chevrolet malibu. the contact stated that while traveling 15 mph, he tried to apply the brakes at which time an excessive amount of effort had to be applied and a loud cracking noise could be heard coming from the front end. the vehicle was driven to the dealer where the failure could not be replicated. several repairs had been made to different components of the vehicle but to no avail. the manufacturer was contacted about the issue. the failure mileage was 1800 and the current mileage was 13,100.
12/01/20111800
 Tl- the contact owns a 2012 chevrolet malibu. the contact stated that while traveling 15 mph, he tried to apply the brakes at which time an excessive amount of effort had to be applied and a loud cracking noise could be heard coming from the front end. the vehicle was driven to the dealer where the failure could not be replicated. several repairs had been made to different components of the vehicle but to no avail. the manufacturer was contacted about the issue. the failure mileage was 1800 and the current mileage was 13,100. kmj
12/01/20111800
 Tl- the contact owns a 2012 chevrolet malibu. the contact stated while traveling 15 mph he tried to apply the brakes at which time an excessive amount of effort had to be applied and a loud cracking noise could be heard coming from the front end. the vehicle was driven to the dealer where the failure could not be replicated. several repairs have been made to different components but the problem still persists. the manufacturer was contacted about the issue. the failure mileage was 1800 and the current mileage was 13,100. mh
08/01/20122255
 Tl-the contact owns a 2012 chevrolet malibu. the contact stated that the emergency brake foot lever failed. the contact mentioned that when the foot lever was depressed the emergency brake would not engage. the vehicle was taken to the dealer who replaced the emergency brake lever. the remedy failed to correct the problem. the vehicle was not repaired. the failure and the current mileage was 2,255. kmj
08/01/20122255
 Tl-the contact owns a 2012 chevrolet malibu. the contact stated that the emergency brake foot lever failed. when, the emergency brake foot lever was depressed the emergency brake would not engage. the dealer replaced the emergency brake lever. the failure was not corrected the emergency brake does not engage. the manufacturer was made a ware of the failure and advised that they could not assist with the emergency brake failure. the vehicle was not repaired. the failure and the current mileage was 2,255. li