Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/23/200531211
 While driving on an icy roadway on a downhill left cruve i felt the steering unexpectedly stiffen up as if the car had stalled. by the time i applied enough pressure to compensate the car started to veer to the left, and would not recover. it crashed and rolled over. also, the air bags did not deploy until we were hanging upside down, even though the car hit hard in the front. also only the two front air bags deployed not the side or curtain bags. the car was a total loss. *ak
AIR BAGS - FRONTAL
10/24/2009490001
 I was driving on 91s in hartford ct. i had just gotten on the highway and moved into the second lane. it was raining and i hydroplaned. i went into a 360 and at the 180 point i hit the cement divider head on. i continued in the 360 and as i came about again i hit the metal guardrail, again, head on and went into another 360. there was no airbag deployment at all and my seatbelt didn't lock up which caused my face and upper torso to hit the steering wheel. i lost teeth and was injured on my upper torso and neck. i called chevy and was told to take pics of car and send them . i did so and still have the pics and the car. chevy sent a tech out to do tests. the tech showed up not only an hour and a half late but without the proper equipment to do the tests and wound up borrowing certain things from my neighbor. i waited 3+ months to hear from chevy. i received a letter stating that they take no responsibility., and that the tests said it was under the threshold if when an airbag should deploy. included with the letter was a copy of the test which was/is absolutely incomprehensible to me. there was no explanation of anything this test said. but chevy takes no responsibility at all. if needed i will forward all pics and the letter from chevy as well. *tr
10/17/2009650001
 My car was in a rollover accident where it left the road and flipped twice landing on it's side against some trees and the air bags did not deploy. not the ones in the front nor the side air bags. the insurance co. said the car is totaled. luckily my children weren't in the car at the time but if they had been would they be here today without the safety feature of airbags?*tr
09/14/200848000
 Tl*the contact owns a 2004 chevrolet malibu maxx. while driving approximately 69 mph in the rain, the vehicle approached a puddle and hydroplaned. the vehicle struck the median and spun out beginning on the driver's side. neither front air bags deployed. the contact and driver sustained minor injuries. the vehicle was totally destroyed. the current and failure mileages were 48,000.
08/15/200860000
 Tl*the contact owns a 2004 chevrolet malibu maxx. while driving 30 mph, the contact drove down an embankment. the air bags failed to deploy and the vehicle was destroyed. the vehicle was pulled out of the woods and towed away. both occupants were slightly injured, although they were wearing their seat belts. a police report was filed. the air bags were never serviced prior to the failure. the failure mileage was 60,000.
05/15/200716500107/22/2004
 Tl*the contact owns a 2004 chevrolet malibu maxx. on may 15, 2007, the contact's vehicle was struck on the driver's side fender. the drivers side seat belt failed to secure the contact and the air bags failed to deploy. he suffered an injury from striking the steering wheel and was taken to the hospital. the contact has a police report. the engine size and speed at the time of the crash were unknown. the current and failure mileages were 16,500.
04/19/200624000103/01/2005
 Dt*: the contact stated while driving 50 mph the vehicle hit a deer head on and the frontal airbags did not deploy. the vehicle sustained frontal body damage and a police report was filed at the scene. the vehicle was taken to an independent repair shop; they were unable to determine why the airbags failed to deploy.
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
11/28/200935000
 Tl* the contact owns a 2004 chevrolet malibu maxx. the airbag module light failed without warning. the dealer was notified, and she was advised since that the module has failed. any repairs made, would be at the owners expense. no repairs were made. the failure mileage was 35000. the current mileage was 36000.
AIR BAGS - SIDE/WINDOW
10/17/2009650001
 My car was in a rollover accident where it left the road and flipped twice landing on it's side against some trees and the air bags did not deploy. not the ones in the front nor the side air bags. the insurance co. said the car is totaled. luckily my children weren't in the car at the time but if they had been would they be here today without the safety feature of airbags?*tr