Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
STEERING
SB-10-02-33-00106/01/201010036545Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to03/28/2011
STEERING - GEAR BOX - SHAFT PITMAN
SB-10-02-33-00106/01/201010036545Buick/cadillac/chevrolet/gmc/oldsmobile and hummer: information on pitman arm shaft seal service kit. do not replace entire steering gear for pitman seal leak. technicians have been replacing entire steering gears due to not being able to03/28/2011

Consumer Complaints


Fail datemilesoccurencesPurchase date
STEERING
07/01/2004109/01/2003
 Ltr fm rich bauer (mo) re poor quality assurance on the part of gm chevrolet division both his 2003 chevrolet s-10 pickup & his 2004 silverado were defective. *mr the consumer only had the vehicle a week when he discovered that the idle arm or rocker arm (the bar that connects the tire to the axle) had not been connected at the factory. one side was connected to the tire but the opposite end was just sitting on the axle, not connected. the consumer had another problem with the vehicle so decided to purchase a new vehicle. the new vehicle was a 2004 chevrolet silverado full size. this vehicle began pulling from left to right. when the vehicle went above 50 mph the pulling was worse. the vehicle was returned to the dealer who determined that the front end was nor aligned nor was the steering column connected. *nm
STEERING - HYDRAULIC POWER ASSIST - POWER STEERING FLUID
11/18/20043
 Consumer was traveling on the highway a loud bang noise was heard coming from front. consumer pulled over. driver 's side door sheared off, and was hanging by the top bolt. also, steering wheel failed to move or turn on its own. power steering fluid was leaking from underneath the vehicle. in addition, tailgate cables sheared off while placing heavy equipment on top of it. consumer had the vehicle towed to the dealer for inspection, and mechanic determined that door needed to be replaced on the driver 's side. also, steering pump needed to be replaced, and the tailgate part was on back order. *ak engine was backfiring. *ak
STEERING - HYDRAULIC POWER ASSIST - PUMP
08/01/20031100604/01/2003
 Tl*- the contact owns a 2003 chevrolet s10 with an odometer reading of 15800 miles. the contact started having problems with the vehicle at 1100 miles when the brakes began to make loud noises. in august o 2003 the contact took the vehicle to don hall chevrolet of ashland kentucky, and the service personnel determined that the brake pads were not compatible with the factory rotors, thus causing the brakes to make a v loud noise. the rotors were turned and new brake pads were installed. three days later the noise continued. a mechanic installed wagner brake pads. the manufacturer's pads installed at the dealer were not as efficient. at 11, 000 miles the brake pedal rattled when driving over speed bumps. the service personnel at mcfarland murray chevorlet dealership of grayson kentucky removed the dashborad, and replaced the bushing on the brake pedal. they concluded that the brake pedal assembly was incorrectly installed ,and the bushing was defective from the factory installation. two years later the contact had the same problems with the bushing. the dealership did not want to make the repairs since it was out of warranty. the brake assembly was installed incorrectly from factory and it was a safety problem. in addition, the tailgate cables were recalled and replaced. finally power steering pump was replaced due to a leak. the cooler line was leaking, the oil pan gasket was leaking and the rear brakes were replaced. updated 03/30/07. *ub
STEERING - LINKAGES - ARM - IDLER AND ATTACHMENT
01/26/2004108/25/2003
 Ildler arm was not properly secured at factory. was attached to wheel, but not attached to axle--was just laying on axle. i blame the gm factory--quality control-- not the dealer. *ak
STEERING - WHEEL AND HANDLE BAR
10/02/200320005009/10/2003
 Vehicle has improper steering. the steering wheel sways, even if vehicle is going straight. dealership has replaced the gear box, and other steering components. but, problem still exists. *ak