Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS | ||||||||||||||||
| 00V159000 | GENERAL MOTORS CORP. | from 04/01/1997 to 03/31/1998 | V (Vehicle) | 306 | 07/28/2000 | MFR | GENERAL MOTORS CORP. | 06/16/2000 | 06/16/2000 | |||||||
| Defect Summary | Vehicle description: electric pickup trucks. a condition in which the fuel-fired heater fill pipe ground strap contacts the rear passenger side brake pipe. | |||||||||||||||
| Consequence Summary | This could wear off the corrosion protection on the brake pipe, leading to premature corrosion and eventual loss of brake pipe integrity. when brake pipe integrity is lost, brake fluid leakage can occur. | |||||||||||||||
| Corrective Summary | Dealers will relocate the ground strap attachment, inspect the brake pipe for wear, and replace the brake pipe if necessary. | |||||||||||||||
| Notes | Owner notification began july 28, 2000.owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020.also contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| 97V218000 | GENERAL MOTORS CORP. | from 03/01/1997 to 08/31/1997 | V (Vehicle) | 19716 | 12/15/1997 | MFR | GENERAL MOTORS CORP. | 11/24/1997 | 12/03/1997 | |||||||
| Defect Summary | Vehicle description: light duty pickup trucks and multi-purpose passenger vehicles. a fatigue fracture of the rear axle right-hand brake pipe can occur causing a slow brake fluid leak resulting in a soft brake pedal. if the brake pipe breaks, the driver would experience a sudden drop in the brake pedal, the instrument panel brake light would illuminate, and there would be a loss of rear brake performance. | |||||||||||||||
| Consequence Summary | Partial loss of braking at a time when minimum stopping distance was required could result in a vehicle crash. | |||||||||||||||
| Corrective Summary | Dealers will inspect and replace the brake pipe. | |||||||||||||||
| Notes | Owner notification is expected to begin during december 1997. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020, oldsmobile at 1-800-442-6537, or gmc at 1-800-462-8782.also contact the national highway traffic safety administration's auto safety hotline at 1-800-424-9393. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SERVICE BRAKES, AIR - ANTILOCK | |||||
| 020525006A | 12/01/2002 | 020525006 | 10000749 | Antilock brake (abs) activation at low speeds on various models including the 1995 and 1996 envoy. *tt | 03/28/2003 |
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||||
| 020525006 | 01/01/2006 | 020525006B | 10000062 | Antilock brake (abs) activation at low speeds. *tt | 02/10/2003 |
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||||
| 270901 | 09/27/2001 | 626507 | Subject regarding necessary resurfacing of the park brake drum. *jg | 12/14/2001 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SERVICE BRAKES | |||
| 09/10/2011 | 111382 | 1 | |
| I backed out of my driveway. began slowly traveling down the hill that i live on. the brakes completely failed. the brake warning light was not on prior to this occuring. the engine also stalled. i had no way to slow or stop safely, as the parking brake cable was rusted and did not work. i made it to the bottom of the hill. ended up driving off of a small embankment causing damage to the front bumper and other external areas in the front. the hood and driver side door are no longer sealing very good. a repair shop had to replace much of the brake lines due to failure caused by rust. the mechanic also found fuel line damage due to rust and replace them as well. i could have easily been injured or died that day, or have caused injury or death. why has chevrolet not been required correct these problems? *tr | |||
| 09/10/2011 | 111382 | ||
| I backed out of my driveway. began slowly traveling down the hill that i live on. the brakes completely failed. the brake warning light was not on prior to this occuring. the engine also stalled. i had no way to slow or stop safely, as the parking brake cable was rusted and did not work. i made it to the bottom of the hill. ended up driving off of a small embankment causing damage to the front bumper and other external areas in the front. the hood and driver side door are no longer sealing very good. a repair shop had to replace much of the brake lines due to failure caused by rust. the mechanic also found fuel line damage due to rust and replace them as well. i could have easily been injured or died that day, or have caused injury or death. why has chevrolet not been required correct these problems? | |||
| SERVICE BRAKES, AIR - ANTILOCK | |||
| 07/23/1999 | 2 | 10/01/1998 | |
| ,mentioned about brakes before, dealer could not find anything. took in for overheating, dealer replaced some parts, said it was ready, following week overheated again, dealer towed vehicle in, took apart, said it was ready to be picked up, but it was still in pieces, and they would not fix. further contacting chevrolet with this problem which has been on going. | |||
| 10/01/1998 | |||
| Brakes skip. driving and engine overheats, will not go over 40 mph, keeps dying,steering/braking problems, second time in a two week period, dealer will not make good on it, still under warranty, now it is like a rock or at least runs like one. | |||
| SERVICE BRAKES, ELECTRIC | |||
| 12/29/1997 | |||
| Owner is having a problem connecting the third brake light for new cap purchased for the 1998 s-10 zr2. requesting any information on proper procedure. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 09/05/2010 | 161000 | ||
| Tl-the contact owns a 1998 chevrolet s10. while driving at approximately 40 mph pressure was applied to the brake pedal and it depressed all the way to the floor. the vehicle coasted to a stop and she pulled over. she was able to drive the vehicle home but it has not been taken to be examined for the cause of failure and was not repaired. the manufacturer was notified and she was informed her vehicle was not included in the recall associated with nhtsa campaign id number 97v218000, service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings. the failure and current mileages were 161,000. sm. | |||
| 11/15/2002 | 32000 | ||
| Brake pedal jumps back when any snow is on ground and i slide thropugh intersections. dealer said this is abs and is normal and could not be fixed. dealer is ashland motors, ashland, wi | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 06/25/2006 | 1 | ||
| Abs breaks malfunction. abs breaks engage when not required. reducing stopping ability. 1998 chevy s10 zr2 4x4. *nm | |||
| 03/01/2005 | 146000 | 100 | 02/25/2005 |
| Anti-lock brakes are activating unnecessarily . gm has a recall for 1999-2002 vehicles for same problem caused by corrosion in wheel sensor. saw the recall in newspaper. i bought this vehicle at auction. originally was used by vermont department of transportation, apparently it has the same defect as the 1999-2002 vehicles.*ak | |||
| 06/01/2005 | 105000 | 99 | 05/07/1998 |
| 1998 chevy blazer, brakes are slipping when coming to a complete stop, or moving under 10 mph. i understand there is a recall for gm suv's ( nhtsa campaign number: 05v379000) and believe based on my experience the chevy blazer should be included in the recall. *nm | |||
| 02/22/2003 | 20400 | 1 | 11/21/1998 |
| The abs brakes engaged, which caused the vehicle to lose brake power. *jb *ts | |||
| 12/18/1999 | 2 | 05/01/2098 | |
| With the air conditoner the relays and fuses keep blowing. i have taken the vehicle to a air conditoning place and they are not sure. with the abs i was driving down the road in snow. i used the brakes the anti locks came on and all lights interior and exterior cut off completely. had to stop and restart vehicle. with the elctrical problem i was driving down the road when all my gauges jumped then went to normal. with the trannsmission it has constatly slammed into second and third gear. i have brought to thte dealer numerous times. it was worked on once. they said they replaced numerous parts on the transmission. upon driving it down the road the same thing happened again. *ak | |||
| 02/01/2001 | 1 | 04/01/2098 | |
| No summary listed for above vehicle. *ak | |||
| 09/20/2001 | 2 | 09/01/1998 | |
| Abs brakes this is my second time in for the brakes,my truck has 17,200 miles on it,an i took it in the first time while under warrenty an they said told me nothing was wrong,now that the warrenty has ran out,theres something wrong an i think brakes should last longer than 17,200 miles ,this will be my chevy ,this truck is junk.*ak | |||
| 08/25/2001 | 1 | 09/01/1998 | |
| I bought the truck new in 98/i don't drive much an it only has 17,100miles on it,an the brakes makes an awful noise in the front,until the i hit the brakes then it quits it only does it when its moving.the warrentie ran out sept.1st,but i think the brakes as well as the truck should last longer than 17,100 miles.this will be my last chevy. | |||
| 07/04/2001 | |||
| Caliper are connecting to the brake pads. vehicle will pull to oneside, right, if it locks, and it rips to side/ it's pulling. brakes high noise as a warning that's it's going bad. consumer had brake pads done by a mechanic. right side calipers were cracked. dealer just turned rotor, and packed the bearings. currently, there are no brakes, and squeal like they are going to go out. consumer found out through a mechanic the brakes should have been replaced. *ak | |||
| 05/04/2001 | 0 | ||
| Consumer was traveling about 20mph on a side street and heard a noise from underneath vehicle coming from brakes. it was metal to metal noise. dealership was aware of problem. there was an accident. *ak | |||
| 10/01/1999 | |||
| When parking brake is released and abs applied or vehicle turns right abs light comes on and brakes lock up in turn. *ak | |||
| 1 | |||
| Abs causes vehicle to pull to the left and to the right badly. *slc | |||
| 2 | |||
| Abs brakes are not properly working which has caused 2 seiours crashes. please provide further information.*ak | |||
| 09/08/2000 | 25 | 09/01/1998 | |
| Any sharp turn at low speeds activates the abs. i.e turning into a parking space. the dealer said it was because the tires were old. the tire store says the tires are fine. i have read on the web about others having this problem too. *ak | |||
| 11/26/2000 | 1 | ||
| Anti-lock brakes are not working properly. no warning lights come on. when brake pedal is pressed hard, the vehicle does not stop well and a loud noise is heard from the lmaster cylinder area. *yh | |||
| 12/18/1999 | 2 | 05/01/1998 | |
| With the air conditoner the relays and fuses keep blowing. i have taken the vehicle to a air conditoning place and they are not sure. with the abs i was driving down the road in snow. i used the brakes the anti locks came on and all lights interior and exterior cut off completely. had to stop and restart vehicle. with the elctrical problem i was driving down the road when all my gauges jumped then went to normal. with the trannsmission it has constatly slammed into second and third gear. i have brought to thte dealer numerous times. it was worked on once. they said they replaced numerous parts on the transmission. upon driving it down the road the same thing happened again. | |||
| 10/01/2000 | 1 | 09/03/1998 | |
| Consumer was traveling about 35mph on side street and she was in the process of turning right, and brakes locked up and vehicle ran into a pole. she has dual airbags, and neither airbag deployed. consumer was hurt.*ak | |||
| 09/28/2000 | |||
| Intermittently when brakes are applied pedal goes to the floor, resulting in extended stopping distance. dealer is inspecting the vehicle . *ak | |||
| 09/12/2000 | 1 | ||
| No summary listed for above vehicle. *ak | |||
| 09/12/2000 | 1 | ||
| Consumer had vehicle parked outside of her home and she was hearing a noise. she had her husband listen to it. they took vehicle to dealership, and mechanic took wheels off and noticed that rivit groves wore into the stator. when they had to replace brakes pads and shoes, they had to remachine the stator to remove the groves. *ak the destruction of the front disk brake pads groved the front wheel stator causing the front wheel to pull to the right. *yh | |||
| 05/09/2000 | |||
| Abs braking system malfunctioned, causing extended stopping distance, which could result in a crash. please provide further information.*ak | |||
| 05/16/2000 | |||
| While slowing to turn brakes failed, pedal went to floor. *ak | |||
| No summary listed for above vehicle. *ak | |||
| 1 | 11/01/1997 | ||
| The abs sensor wires are improperly routed for the front wheels, causing the wheel rims to rub through the wires during sharp turns. | |||
| 06/04/1998 | |||
| When applying brakes, pedal stiffens and vehicle pulls to the right. sometimes the brakes lock up, allowing vehicle to keep going after application of brakes. calipers and rotors have already been repaired twice. *ak *ml | |||
| While pulling into driveway by depressing the brake pedal vehicle went into extended stopping distance,causing vehicle to run into wall. dealer has been contacted, and can't duplicate problem. please provide further informaton. *ak | |||
| 03/15/1998 | |||
| Problem with left front wheel would lock up whenever brakes are applied in wet road conditions. dealer/manufacturer have been contacted. *ak | |||
| 03/01/1998 | 75 | 03/01/1998 | |
| When it rains only the left brake works and it throws the truck to the left off the road. the g.m. corp lied and said there was no problems, but the brake problem still exsit. g.m. refused to give me a report of there findings, they said that it was g.m. property, and they did not work on it they just inspected it, but affter haveing another machanic take a look at it he found where g.m. had worked on it. it is worse now then it was. i have been lied to by the dealership and g.m. on more than one occation. the problem still exsit and is getting worse every day. | |||
| 01/06/2000 | 1 | 08/01/1998 | |
| Brakes were applied when other vehicle suddenly cut in front of driver and then abruptly applied brakes.brakes failed to respond.driver swerved to avoid rear end collision.vehicle began to skid, striking a concrete pole.at no time did the brakes ever stop the vehicle.the vehicle only stopped after striking the concrete pole. *ak | |||
| 12/03/1999 | 20 | ||
| While driving on a sandy road consumer could step on the brake pedal, but brakes won't respond, forcing consumer to drive off the road to avoid an accident. *ak | |||
| While driving at 35 mph and approaching an intersection consumer stepped on the brakes and the vehicle did not stop.upon this problem withthe brakes was also hammering the consumer's foot. *ak | |||
| 5 | |||
| Anti-lock brakes are not working. when consumer applies brakes the pedal goes all the way to the floor. the pedal is soft. vehicle will stop five feet from the destination. vechicle has been taken to the dealership five times. *ak | |||
| 09/02/1999 | |||
| Abs system is working intermittently, and the steering wheel is pulling to the right. right front brakes locked when driver then on curve, spinning vehicle to the right. brakes were applied a second time and again they locked causing vehicle to roll over three times. dealer can't determine the cause. *ak | |||
| 09/25/1999 | |||
| While driving at 45 mph clutch cable broke without prior warning. also, wire harnees shorted out/ brakes are working intermittently/ there is some type of knocking noise within the vehicle, and the left coil spring had to be replaced. *ak | |||
| 07/19/1999 | |||
| Was traveling approximately 40mph & had to slam on brakes. rearended vehicle in front, which had stopped short. at the time brakes were applied, did not feel abs system working. taking vehicle to dealer to check it. *ak | |||
| 07/20/1999 | 1 | 11/07/1998 | |
| Vehicle collision due to loss of anti lock brakes. mjs | |||
| 08/03/1999 | 0 | ||
| While driving on a dirt road and attempting to stop brakes failed, causing consumer to go into a ditch. *ak | |||
| 08/04/1999 | |||
| When applying brakes during an emergency stopping situation truck did not stop and floated out into the intersection, almost causing a crash. this happened while pulling out of the driveway on a dry road surface. the problem was not reported to dealership. please provide any furthe details. *ak | |||
| 05/01/1998 | |||
| No summary listed for above vehicle. *ak | |||
| 06/14/1999 | |||
| While driving at 15 mph and applying brakes all four wheels locked up, causing consumer to rear end another vehicle. manufacturer is aware of problem. *ak | |||
| 2 | 12/01/1997 | ||
| Anti-lock brakes not working properly. mgm | |||
| 04/25/1999 | 8 | 01/01/1998 | |
| Truck does't want to start, it backfires,engine pulls down before starting , power to radio is disrupted, causing radio to reset. paint starting to crack on hood and roof. braking system for abs makes a loud noise when pushed had to floor. radio only plays tapes though one side of speakers. *ak | |||
| Driving at approximately 80 mph when suddenly both back wheels locked up, causing the vehicle to spin which could have resulted in an accident. *ak | |||
| 05/10/1998 | 1 | 03/01/1998 | |
| Vehicle collision due to failure of the anti lock brakes, seat belts did not restrain and there was no deployment of the air bag. | |||
| 01/20/1998 | |||
| Traveling at a slow speed and depressing the brake pedal, the brakes lock up and the truck slides. this has happened twice in damp weather. took truck to the dealer and they found nothing wrong with the truck's brakes. *ak | |||
| 02/27/1998 | |||
| When applying the brakes the pedal goes to the floor and vehicle will not stop, causing an accident. please provide further details. *ak | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - ABS WARNING LIGHT | |||
| 01/30/2004 | 08/08/2002 | ||
| 1998 chevrolet s10 pick up 2 wheel drive. the abs brakes release completely and do not reengage for 10-15 feet. the truck will not stop during the release period. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK - CONTROL UNIT/MODULE | |||
| 03/12/2008 | 185600 | 1 | 02/03/2007 |
| Abs system turned on out of nowhere when the roads were perfectly clear causing me to run into a shrub, abs system light came on and the abs system does not work anymore. *tr | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS | |||
| 1 | 07/01/1998 | ||
| When brake is applied, the vehicle pulls to the right and is hard to control. yh | |||
| 03/17/1998 | 8 | 02/09/1998 | |
| Front end brakes failed on several occasions. yh | |||
| 07/01/1999 | 11/01/1998 | ||
| Owner reports travelling at low speed, applied the brakes and vehicle flipped onto its roof. | |||
| 10/29/1988 | |||
| The engine sometimes stalls while consumer releases the clutch, the engine hesitates and sometimes has little power. the consumer smells fuel and sulfer, the dealer can not locate any problems. the starter does not work properly. the air conditioner blows hot. the transmission is slipping, the clutch locks up in reverse and is noisy. the consumer complains that the vehicle does not stop fast enough. the fan clutch was noisy. *slc | |||
| 07/20/1999 | |||
| Recall 97v21800; when traveling 30 mph and upon making a sudden stop brake pedal went to the floorboard, causing extended stopping distance, and resulting in an accident. consumer contacted dealer, and dealer has replaced parts. but, problem still occurs. please provide any further details. *ak | |||
| 11/29/1998 | 12 | 09/12/1998 | |
| When driving at any speed and applying the brakes, they work intermittently, and sometimes they won't work at all. also, there is an oil leak/side mirror fell off/ seat latch fell off, and driver's side seat belt isn't working. vehicle has been dealer has been aware of problem, and vehicle has been at dealer's for repairs. *ak the brake failed while trying to avoid not hitting a dear and vehicle involved in the accident, two people injured. *yd | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC | |||
| 07/04/2001 | |||
| Caliper are connecting to the brake pads. vehicle will pull to oneside, right, if it locks, and it rips to side/ it's pulling. brakes high noise as a warning that's it's going bad. consumer had brake pads done by a mechanic. right side calipers were cracked. dealer just turned rotor, and packed the bearings. currently, there are no brakes, and squeal like they are going to go out. consumer found out through a mechanic the brakes should have been replaced. *ak | |||
| 05/04/2001 | 0 | ||
| Consumer was traveling about 20mph on a side street and heard a noise from underneath vehicle coming from brakes. it was metal to metal noise. dealership was aware of problem. there was an accident. *ak | |||
| 03/01/2001 | 2 | 05/01/2000 | |
| No summary listed for above vehicle. *ak | |||
| 06/04/1998 | |||
| When applying brakes, pedal stiffens and vehicle pulls to the right. sometimes the brakes lock up, allowing vehicle to keep going after application of brakes. calipers and rotors have already been repaired twice. *ak *ml | |||
| 10/30/1999 | 1 | 09/01/1998 | |
| Gm responded they were not responsible for repairs | |||
| 10/10/1999 | 12/03/1997 | ||
| Rotors overheat which causes warping. also, brake pads are too hard and heavy and cause the rotors to overheat and warp. the brake shoes are absolutely perfect. gm motor stated that the government requires the manufacturer to use these pads. *ak | |||
| 05/01/1998 | |||
| No summary listed for above vehicle. *ak | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - CALIPER | |||
| 2 | 12/01/1997 | ||
| Anti-lock brakes not working properly. mgm | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - PADS | |||
| 09/12/2000 | 1 | ||
| Consumer had vehicle parked outside of her home and she was hearing a noise. she had her husband listen to it. they took vehicle to dealership, and mechanic took wheels off and noticed that rivit groves wore into the stator. when they had to replace brakes pads and shoes, they had to remachine the stator to remove the groves. *ak the destruction of the front disk brake pads groved the front wheel stator causing the front wheel to pull to the right. *yh | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 07/24/2002 | 1 | ||
| Today, 24 july 2002 @ 6:30 am pdt at 65 mph, the right front wheel separated from the hub on our 1998 chevrolet s-10 blazer. all five wheel studs sheared. the car was brought to a stop while riding on the brake disc. the car was towed to woolever tire co, 205 anacapa st, santa barbara, ca 93101. the brake rotor and all tire studs are being replaced. i have high resolution digital pictures of the individual studs as welle as the wheel and brake assemblies. chevrolet has been contacted and has started a case (1-18936109) regarding this failure. i've asked the tire dealer to save all the parts that were replaced.*ak | |||
| 08/17/2001 | 1 | 05/01/1998 | |
| On 08/05/01 i noticed that the right front brake rotor was grooved from metal to metal contact between the rotor and pad. the vehicle only had about 32900 original miles. i do not tow or haul anything. i drive about 20 miles a day. on 08/17/01 i took the vehicle to a brake shop to have the right front brakes repaired. i knew that it was abnormal to have metal to metal contact on a vehicle with this low mileage. the mechanic discovered that the right front caliper had failed, or hung up causing uneven wear between the left and right front systems. the right front brakes were metal to metal. the left front caliper had also failed. the outside pad had about 80% pad thickness. the left inside pad was wearing unevenly. the rear of the pad was almost metal to metal while the front was about 60% thick. i am a police officer and a trained technical accident investigator. common sense, and my training tells me that these defective calipers, and their premature failure, cause a considerable decrease in braking efficiency. as a side note, the mechanic who worked on my vehicle mentioned to me that he had a chevy s10 in the day before with about 36000 miles with the same problem.*ak | |||
| 07/25/2001 | 4 | 03/01/1998 | |
| Brakes would release some but drag ,causing rotors to overheat. brakes rusted into the glide plate. parts were replaced, and there were no signs of lubrication. consumer has not received the brake inspection notice gmc sent out.*ak the brake problem was caused by the stainless clips that snap into the guide plates on the rear brakes. *yh | |||
| 1 | 11/01/1998 | ||
| Replace pad and rotors, rotors pitted and rusted at 13647 miles | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DRUM | |||
| 02/09/1999 | 1 | 01/01/1998 | |
| The brakes felt mushy and stopping was without good grip. the gm dealer was informed 5 times and found no fault. i bought a jack and checked the brakes myself and found the axle seal leaking badly contaminating the left rear brake. this reduced stopping power dramatically. brakes are the first thing on a car that should work, and the manufacturer refuses to fix it. | |||
| SERVICE BRAKES, HYDRAULIC - POWER ASSIST - HYDRAULIC | |||
| While depressing brake pedal brakes did not grab, causing vehicle to go into extended stopping distance. dealer was contacted. technician stated that brake booster needed to be replaced. please provide further information. *ak | |||