Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
EA05008GENERAL MOTORS CORP.04/14/200505/19/2006TAILGATE SUPPORT CABLES
 General motors is conducting a special policy program for 903,464 owners of 2000 - 2003 model s/t vehicles through which owners may, at their option, either (1) periodically inspect the tailgate support cables installed in their vehicle and have the cables replaced if the cable coating exhibits any indications of damage or deterioration or (2) request that the tailgate support cables be replaced free of charge. gm will honor all requests by owners who opt for replacement without question regardless of the condition or appearance of the cables. gm has agreed to mail reminder notifications to owners every two years until the tailgate support cables have been replaced or until the vehicle is 12 years old.odi's investigation indicates that a significant majority of the reported complaints (87%) and injuries (94%) have occurred in my 2000 - 2003 s/t vehicles.

Consumer Complaints


Fail datemilesoccurencesPurchase date
LATCHES/LOCKS/LINKAGES
11/01/20081
 Tailgate of s10 flew off back of truck. *tr
LATCHES/LOCKS/LINKAGES - DOORS - LATCH
11/02/20072
 My 3rd door latch has failed again!!! this is the 2nd time. the dealership i bought my truck from told me they keep a box load of these latches in stock because they break so often. bad design!!!! chevy needs to step up and provide a reliable replacement. if my son was back there and there was an emergency i would be unable to open the 3rd door. *tr
03/28/2006402/15/2002
 Tl*the contact owns a 2002 chevrolet s10. the contact stated that the handle on the third door is made of plastic. the plastic is not strong enough and has been replaced three times. he notified the dealer on all three occasions to have the handle replaced, but the failure persists. the dealer and the manufacturer stated that this will be the last time they replace the handle free of charge. the contact feels that this is a serious hazard because one would be unable to exit the vehicle due to the vulnerability of the handle. the current mileage is 27,000 and failure mileage was unknown.
02/09/2006208/15/2002
 Third door latch breaks occasionally, preventing access, or egress to the rear seat. latch must then be replaced before door can be opened. a person in that rear seat would be trapped. part: door latch and handle replaced; old parts not available. *nm
03/31/200679412308/16/2002
 Drivers door latch has failed. no longer can latch, this could have been a issue at highway speeds of door coming open or rounding a curve. on 9-13-04 my 3rd door latch was also replaced due to breakage of handle .now to this date i have to replace the passenger door latch with the same failure of drivers door. the electronic system is not great and plastic latches. some type of spring failure from dirt and water intrusion. *jb
11/15/2005200000202/15/1999
 Door handle failure. *jb
03/07/200336800402/28/2002
 The third latch broke on the vehicle. *jb after being fixed the door opened, but will not open or release at the bottom catch. scc
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
08/19/200536475106/15/2003
 Left cable on the tailgate broke and the gate fell to the ground causing the corner of the gate to bend and significant damage to the tailgate
04/08/20054095008/31/2001
 2002 chevrolet s10 pickup. failure of tailgate cables. within the past 2 months both tailgate support cables broke in the general location of the close position bend. both cables appear to be of iron material. i know other chevrolet trucks have a recall to replace this cable with a steel material cable. why was the s10 not on this recall listing? it's the same cable as on units recalled? replacement cost = $90.00 per cable plus tax or $180.00 plus tax to replace a defective part - should not be a customer expense.
07/08/200513500109/04/2002
 (1) none (2) cable on tailgate latch broke. (latch2507f part number 15726085) i just noticed one day that the cable was broken. no adverse consequences since i noticed the failure. (3) i replaced the tailgate latch assembly. i have the old parts.
05/08/2005112/14/2001
 As i opened teh tailgate to my s-10 crew cab the cable broke on both sides. there was no weight on the tailgate except the weight of the unit itself. i know the bigger trucks are recalled why are these not recalled. looking into the broken protective coating around the cable, you can see where it is rusted thru. please get this problem fixed before someone gets hurt.
01/15/200584000203/16/2002
 After lowering my s10 pick up truck tailgate i climbed onto it to get into the bed of the truck. both tailgate support straps broke in the middle of the strap. this caused the tailgate to drop lower to where it hit the top of the bumper. i was on my knees and fell off the tailgate. these are under a recall for the full sized chevrolet trucks but not the s10. why? *ak