Chevrolet Sierra 2003

Model Sierra made in 2003 by Chevrolet got 6 consumer complains there are 21 investigations as well as 19 service bulletins. Consumer complaints with reference, among others things, to service brakes, hydraulic, steering. Technical service bulletines regarding digital instrument panel, electrical system and engine and engine cooling. The car had some investigations: latches/locks/linkages, parking brake and service brakes, hydraulic.

Model 2003

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
DIGITAL INSTRUMENT PANEL
07187A09/01/200807187B10026542Gmc: some vehicles could develop a condition where one or more of the instrument panel gauge needles may stick, flutter, or become inoperative. csc letter received. updated 11/6/08. *pe11/06/2008
ELECTRICAL SYSTEM
0163701/01/200401637A10007653Transfer case inoperative or shifts to 4lo after encoder motor sensor replacement. *mj07/07/2004
ELECTRICAL SYSTEM - BATTERY
01060A338510007670Roof beacon switch left on causing battery draw. gmc gmt 800. *mj 2005 models added. *tt07/07/2004
ENGINE AND ENGINE COOLING
323210011692Misfire at idle cold and possible p0171 and or p0174. *eh01/28/2005
ENGINE AND ENGINE COOLING - COOLING SYSTEM
3121A01/01/200410009936Exhaust vibration resonance or moan 99-05 full size trucks and utility vehicles with gen 3 v-8 engines. *tc11/02/2004
ENGINE AND ENGINE COOLING - ENGINE
02060405912/01/200210000725Engine runs rough, service engine soon light on, diagnostic trouble codes p0300 or p0335 set. *tt03/27/2003
EXTERIOR LIGHTING - HEADLIGHTS
3170E10019186Ipc, interior lights and/or headlamps flicker. *ak fb202/16/2006
INTERIOR LIGHTING
3170E10019186Ipc, interior lights and/or headlamps flicker. *ak fb202/16/2006
POWER TRAIN
05210305/21/200310003656Essential tools for servicing the allison transmission. these tools include a four-wheel drive spanner nut wrench, rear bearing puller legs, digital depth micrometer and a rear bearing installer. these tools are required to replace a cr10/27/2003
POWER TRAIN - AXLE ASSEMBLY
336410014953Rear axle retainer button breakage. *eh05/12/2005
STEERING
03023600208/01/200310012577Revised steering wheel position sensor or steering shaft lower bearing replacement procedure and steering wheel position sensor centering procedure. *eh03/07/2005
00023500302/01/2007000235003M10012089Clunking noise under hood and can be felt in steering wheel. *eh updated *eh updated. *kb02/11/2005
STRUCTURE - FRAME AND MEMBERS
PIT-3749D11/01/201010037570Gm: on some truck models there is some frame corrosion. *rm05/25/2011
PIT-3749D11/01/201010037570Ready05/25/2011
STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS
0930200209/30/200210013249Frame beaming or vehicle shaking and or vibration. *eh04/13/2005
SUSPENSION - REAR
31883188A10010615Squeak noise from rear leaf springs. *eh12/02/2004
UNKNOWN OR OTHER
02052500508/01/2002634841Subject regarding diagnostic trouble code c0201 set and stored in history. *tt10/09/2002
VISIBILITY - DEFROSTER/DEFOGGER SYSTEM
0176601/01/200410006220Fogging of windows in the defrost mode. also including models: 2003-2004 gmc yukon xl, denali xl, 2003-2004 sierra denali. *mr04/26/2004
WHEELS - RIM
05031000305/01/2009SB-050310003D10024405Low tire pressure, leaking cast aluminum wheels (repair with adhesive sealant). 2008 and prior gm passenger car and light duty trucks (including saturn) and hummer h2, h3 and saab 9-7x with cast aluminum wheels. *nj updated 10/2304/11/2008

Investigations


NHTSA IDManufacturerDate openDate closeSubjectRecall campaign
LATCHES/LOCKS/LINKAGES - TAILGATE - LATCH
EA04005GENERAL MOTORS CORP.02/19/200409/28/2004TAILGATE CABLE BREAKAGE04E067000
 General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
EA04005GENERAL MOTORS CORP.02/19/200409/28/2004TAILGATE CABLE BREAKAGE04V129000
 General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
PARKING BRAKE
DP05009GENERAL MOTORS CORP.12/20/200505/31/2006PARKING BRAKE FAILURE
 Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
EA04011GENERAL MOTORS CORP.04/09/200405/10/2005PARKING BRAKE FAILURE05V161000
 In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report.
PE03057GENERAL MOTORS CORP.12/08/200304/09/2004PARKING BRAKE FAILURE
 Odi opened pe03-057 to assess parking brake ineffectiveness in the subject vehicles.these vehicles are equipped with four wheel disc brakes that incorporate a single-shoe drum-in-hat parking brake independent of the service brakes.complaint and warranty data indicate that the parking brake linings tend to wear out early in the life of the vehicle (at an average of 24 months in service), reducing the parking brake system's torque below that needed to immobilize the vehicle.gm has attributed this accelerated wear to foreign material intrusion and a failure of the brake shoe to properly self-center within its brake drum.effective with the start of my 2003 production, a newer reduced force hold-down clip was introduced to facilitate brake shoe disengagement from the drum surface.this part is also available at the service level for the my 1999-2002 vehicles.gm has indicated that the paking brake is intended to operate in conjunction with the transmission to immobilze parked vehicles, and that in many cases, accelerated parking brake lining wear is caused by rough use, vehicle modifications, and driving with the parking engaged. odi has upgraded the preliminary evaluation to an engineering analysis to gather further information concerning parking brake usage factors and the circumstances surrounding the seventeen reported vehicle crashes.
PARKING BRAKE - CONVENTIONAL
EA04011GENERAL MOTORS CORP.04/09/200405/10/2005PARKING BRAKE FAILURE05V161000
 In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report.
DP05009GENERAL MOTORS CORP.12/20/200505/31/2006PARKING BRAKE FAILURE
 Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
PARKING BRAKE - CONVENTIONAL - MECHANICAL
EA04011GENERAL MOTORS CORP.04/09/200405/10/2005PARKING BRAKE FAILURE05V161000
 In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report.
DP05009GENERAL MOTORS CORP.12/20/200505/31/2006PARKING BRAKE FAILURE
 Odi's review of complaint data received since the close of ea04-011 revealed no indication that the investigation should be re-opened.more details can be found in the federal register notice enclosed in the dp05-009 public file.odi reserves the right to reopen the investigation in the future should conditions warrant.
PARKING BRAKE - CONVENTIONAL - MECHANICAL - LINKAGE AND CABLE
EA04011GENERAL MOTORS CORP.04/09/200405/10/2005PARKING BRAKE FAILURE05V161000
 In a letter dated april 20, 2005, gm notified nhtsa that it had decided that defects that relate to motor vehicle safety exist in certain model year (my) 1999-2002 c/k 1500 series (pbr parking brake system) and my 2001-2005 c/k 2500 and 3500 series (trw parking brake system) pickups with manual transmissions.according to gm, some of these vehicles may have conditions that cause the friction linings to wear to an extent where the parking brake can become ineffective in immobilizing a parked vehicle.gm's action covers an estimated total of 142,585 vehicles.dealers will install a low-force spring clip retainer for vehicles equipped with the pbr parking brake system and install a redesigned parking brake cable assembly on vehicles equipped with the trw parking brake system. a total of 58 non-duplicative complaints were received by odi and gm concerning the approximately 59,000 my 1999-2002 c/k 1500 series pickup trucks with the pbr parking brake system.these included 22 alleged rollaway incidents, resulting in a rate of 38.5 rollaway incidents per 100,000 vehicles.odi is aware of 24 complaints regarding the my 2001-2005 c/k 2500 and 3500 series manual transmission trucks recalled by gm, including 5 alleging rollaway incidents.though the conditions described in gm's letter are also present in the c/k trucks with automatic transmissions, the rollaway rate in those vehicles was similar to those observed in peer vehicles studied by odi in this investigation.this engineering analysis is closed. for additional information, see the attached closing report.
SERVICE BRAKES, HYDRAULIC
EA11001GENERAL MOTORS CORP.01/05/2011Brake line corrosion failure
 The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure. of the890 total complaints for brake pipe corrosion identified, 761 were located in salt belt states (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).the complaint rate per 100,000 vehicles sold is significantly higher in the salt belt, 43.0, compared with 3.0 for the remaining states.in approximately 25 percent of the complaints, the brake pipe failure has allegedly occurred suddenly, with no warning to the driver (i.e., no brake warning light), and resulted in extended stopping distances.in 26 of these incidents, the increase in stopping distance that resulted was alleged as a factor in a crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.an engineering analysis has been opened for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well.
SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - HOSES, LINES/PIPING, AND FITTINGS
EA11001GENERAL MOTORS CORP.01/05/2011Brake line corrosion failure
 The office of defects investigation (odi) received defect petition dp10-003 on march 2, 2010, requesting the investigation of model year (my) 2003 chevrolet silverado 2500hd 4wd pickup trucks for corrosion failures of the vehicle brake lines.dp10-003 was granted and on march 30, 2010, preliminary evaluation pe10-010 was opened on more than six million model year 1999 through 2003 light trucks and sport utility vehicles manufactured and sold by general motors corporation (gm).on july 2, 2010, odi received gm's response to an information request, which included gm's assessment of the frequency and safety consequences of the alleged defect. gm stated that:(1) the brake system of the subject vehicles is split front/rear and should a brake pipe suddenly fail for any reason, the affected vehicle would be capable of stopping with the pressure supplied by the remaining circuit; (2) the subject vehicles were designed to meet the hydraulic circuit partial failure requirements of federal motor vehicle safety standards 105 and 135, light vehicle brake systems; and (3) should a brake fluid leak occur for any reason, the brake system malfunction indicator lamp (mil) would illuminate and warn the driver before the brake fluid level was low enough to cause a loss of line pressure. of the890 total complaints for brake pipe corrosion identified, 761 were located in salt belt states (connecticut, delaware, district of columbia, illinois, indiana, iowa, maine, maryland, massachusetts, michigan, minnesota, missouri, new hampshire, new jersey, new york, ohio, pennsylvania, rhode island, vermont, west virginia and wisconsin).the complaint rate per 100,000 vehicles sold is significantly higher in the salt belt, 43.0, compared with 3.0 for the remaining states.in approximately 25 percent of the complaints, the brake pipe failure has allegedly occurred suddenly, with no warning to the driver (i.e., no brake warning light), and resulted in extended stopping distances.in 26 of these incidents, the increase in stopping distance that resulted was alleged as a factor in a crash and in 10 others the vehicle was intentionally steered off the road or into another lane of travel in order to avoid a crash.an engineering analysis has been opened for subject vehicles sold or currently registered in salt belt states to further assess the scope, frequency and safety risks associated with sudden failures of corroded brake pipes that can result in decreased brake effectiveness. odi will continue to gather information on subject vehicles outside the salt belt as well.
SERVICE BRAKES, HYDRAULIC - POWER ASSIST
EA04012GENERAL MOTORS CORP.04/30/200402/28/2005HYDRAULIC PUMP FAILRES05V005000
 Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
STEERING - HYDRAULIC POWER ASSIST SYSTEM
EA04012GENERAL MOTORS CORP.04/30/200402/28/2005HYDRAULIC PUMP FAILRES05V005000
 Gm is conducting a recall on all subject vehicles build between may 1999 and october 14, 1999.significant changes were incorporated into production in early october 1999, and vehicles built after that date have lower warranty failure rates.the complaint and warranty data appear to support the effectiveness of these changes. gm made additional changes in november 1999, february 2000, may 2001, and february 2004.odi will continue to monitor this problem and will take further action, if warranted, in the future.for further technical details see the attached engineering analysis report.
STRUCTURE - BODY - TAILGATE
EA04005GENERAL MOTORS CORP.02/19/200409/28/2004TAILGATE CABLE BREAKAGE04V129000
 General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
EA04005GENERAL MOTORS CORP.02/19/200409/28/2004TAILGATE CABLE BREAKAGE04E067000
 General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS
EA04005GENERAL MOTORS CORP.02/19/200409/28/2004TAILGATE CABLE BREAKAGE04V129000
 General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
EA04005GENERAL MOTORS CORP.02/19/200409/28/2004TAILGATE CABLE BREAKAGE04E067000
 General motors filed a defect notice 04v-129 on march 17, 2004, which outlines a program to replace the tailgate cables installed in affected model year 2000-2004 vehicles.refer to odi's closing report for ea04-005 for additional information.odi is aware of reports of tailgate cable breakage occurring in model year 1999 and earlier vehicles.these vehicles were equipped with similar tailgate cables as addressed by 04v-129, but are not being addressed by campaign o4v-129.odi is initiating a separate investigation to address these vehicles.the complaint-injury-fatality statistics summarized above pertain to model year 2000-2004 vehicles. the complaint-injury statistics for model year 1999 and earlier vehicles are summarized on the opening resume for that investigation.
WHEELS
PE03026GENERAL MOTORS CORP.06/12/200311/03/2003STEEL WHEEL RIM FRACTURE
 There have been less than 2 complaints per 100,000 subject vehicles related to the alleged defect.the oldest vehicles (my 1999) have only 2 complaints in over 140 thousand vehicles after over 4 years in service.the rate of warranty claims potentially related to the alleged defect is less than 0.1%.there are no known incidents involving rapid loss of tire pressure or loss of vehicle control. a defect trend has not been identified at this time.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency will take further action if warranted by the circumstances.
WHEELS - MULTI PIECE
PE03026GENERAL MOTORS CORP.06/12/200311/03/2003STEEL WHEEL RIM FRACTURE
 There have been less than 2 complaints per 100,000 subject vehicles related to the alleged defect.the oldest vehicles (my 1999) have only 2 complaints in over 140 thousand vehicles after over 4 years in service.the rate of warranty claims potentially related to the alleged defect is less than 0.1%.there are no known incidents involving rapid loss of tire pressure or loss of vehicle control. a defect trend has not been identified at this time.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency will take further action if warranted by the circumstances.
WHEELS - RIM
PE03026GENERAL MOTORS CORP.06/12/200311/03/2003STEEL WHEEL RIM FRACTURE
 There have been less than 2 complaints per 100,000 subject vehicles related to the alleged defect.the oldest vehicles (my 1999) have only 2 complaints in over 140 thousand vehicles after over 4 years in service.the rate of warranty claims potentially related to the alleged defect is less than 0.1%.there are no known incidents involving rapid loss of tire pressure or loss of vehicle control. a defect trend has not been identified at this time.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that no safety-related defect exists.the agency will take further action if warranted by the circumstances.

Consumer Complaints


Fail datemilesoccurencesPurchase date
SERVICE BRAKES, HYDRAULIC
06/15/201060000
 Tl- the contact owns a 2003 chevrolet sierra . the contact stated that while driving less then 10 mph the brakes were applied when the pedal went straight to the floor. the contact was then able to use the emergency brake to stop the vehicle . the dealer was informed about the failure and they stated that the brake line needed to be repaired .the brake line was repaired at owners expense. the contact experienced this issue again where the brake pedal once again went straight the floor. once again the dealer was contacted and they stated the brake line had to be replaced. the vehicle was not repaired. the failure mileage was 60000 and the current mileage was 72000.cv
STEERING
09/12/20031400106/25/2003
 When turning the steering wheel left or right on a bumpy road there was a noise in the steering column. the dealer replaced the grease and steering wheel. please provide any further information. *jb