Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 06/01/2010 | 115000 | ||
| Tl- the contact owns a 1999 chevrolet silverado k1500. the contact noticed that the sub frame of the vehicle rusted. the dealer was notified who informed the contact that the sub frame was non repairable; however, it was replaceable. the manufacturer was contacted who offered to provide him with a $2,000 discount towards the purchase of a new vehicle. the vehicle had not been repaired. the current and failure mileages were 115,000. bw | |||
| 11/05/2010 | 169354 | ||
| Tl-the contact owns a 1999 chevrolet silverado 1500. while the vehicle was being serviced he was advised that the frame was rusted. he stated the rust was underneath the driver's side between the box and the cab. the vehicle was taken to the dealer and he was advised that they do not cover the failure. he was advised that he would have to pay for the repairs. the vehicle has not been repaired. the failure mileage was 169,354 and the current mileage was 169,439. vwb | |||
| 03/05/2010 | 94000 | ||
| Brakes failed towed to garage mechanic said brake lines rusted out that were bolted to drivers side frame and that frame on drivers side was rusted to the point that the vehicle would not pass another safety inspection in september called gm in detroit to find out if there were recalls and if there was something they could do to correct the problem they said no so i took picturesand am taking vehicle to be fixed next week with a new frame | |||
| STRUCTURE - BODY | |||
| 03/29/2012 | 205000 | ||
| Tl* the contact owns a 1999 chevrolet silverado 1500. the contact stated that the vehicle was parked when he noticed that the frame was severely cracked and corroded. the vehicle was then taken to an authorized dealer where they were unable to diagnose the cause of the failure. the manufacturer was made aware of the failure and offered no assistance. the vehicle was not repaired. the failure mileage was 205,000. | |||
| 03/29/2012 | 205000 | ||
| Tl-the contact owns a 1999 chevrolet silverado 1500. the contact stated that the vehicle was parked when he noticed that the frame was severely cracked and corroded. the vehicle was then taken to an authorized dealer where they were unable to diagnose the cause of the failure. the manufacturer was made aware of the failure and offered no assistance. the vehicle was not repaired. the failure mileage was 205,000. kmj | |||
| 03/29/2012 | 205000 | ||
| Tl-the contact owns a 1999 chevrolet silverado 1500. the contact stated that the vehicle was parked when he noticed that the frame was severely cracked and corroded. the vehicle was then taken to an authorized dealer and they were unable to diagnose why the failure occurred. the manufacturer was made aware of the failure and offered no assistance. the vehicle was not repaired. the failure mileage was 205,000. sm. | |||
| 10/27/2011 | 150000 | ||
| Tl-the contact owns a 1999 chevrolet silverado 1500. while driving approximately 30-55 mph, the contact heard an unusual noise from the outside the vehicle. the contact maneuvered to the side of the road and discovered that the frame was completely fractured. the contact resumed driving the vehicle at an extremely low rate of speed. the vehicle was damaged beyond repair. the manufacturer was made aware of the failure. the approximate failure mileage was 150,000. the vin was unavailable. kmj | |||
| 10/27/2011 | 150000 | ||
| Tl-the contact owns a 1999 chevrolet silverado 1500. while driving approximately between 30-55 mph, the contact heard an unusual noise emitting from the outside of the vehicle. the contact maneuvered to the side of the road and discovered the frame completely fractured. the contact resumed with caution at an extremely slow speed rate. the vehicle damage was beyond repair. the manufacturer was made aware of the problem. the approximate failure mileage was 150,000. the vin was unavailable. js | |||
| 09/10/2011 | 175000 | ||
| Tl* the contact owns a 1999 chevrolet silverado 1500. the contact stated that the vehicle was parked when he noticed that the rear passenger side cross member was detached from the frame due to corrosion. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 175,000. the vin was unavailable. | |||
| 09/10/2011 | 175000 | ||
| Tl-the contact owns a 1999 chevrolet silverado 1500. the contact stated that the vehicle was parked when he noticed that the rear passenger side cross member was detached from the frame due to corrosion. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 175,000. the vin was unavailable. kmj | |||
| 09/10/2011 | 175000 | ||
| Tl-the contact owns a 1999 chevrolet silverado 1500. the contact stated that the vehicle was parked when he noticed that the rear passenger side cross member was detached from the frame due to corrosion. the vehicle was not taken to have the failure diagnosed or repaired. the manufacturer was not made aware of the failure. the failure mileage was 175,000. the vin was unavailable. sm. | |||
| 06/15/2007 | 93000 | ||
| Tl*the contact owns a 1999 chevrolet silverado c1500 extended cab. the contact noticed that both of the tailgate support cables failed, which caused the tailgate to drop down to the bumper while driving approximately 55 mph. she had to excessively pump the brake pedal in order to effectively stop the vehicle. on one occasion, the brake pedal nearly extended to the floor. she took the vehicle to the auto repair shop and was informed that the abs sensors on the brakes were the cause of the failure. the dealer stated that the vin was not included in nhtsa campaign id numbers 06v066000 (structure:body:tailgate:hinge and attachments) and 05v379000 (service brakes, hydraulic:antilock). the manufacturer has not been notified. the current mileage was approximately 97,000 and failure mileage was approximately 93,000. | |||
| STRUCTURE - BODY - DOOR | |||
| 09/01/2006 | 61150 | 1 | 01/22/2004 |
| Tl*- the contact stated that the 1999 chevrolet silverado 1550 extended cab antilock brake pump continued to come on and stay on. he had to disconnect the antilock brake pump about one month after he purchased the vehicle. the contact stated that there was recall o5v379000 for the service brakes, hydraulic: antilock. he stated that the recall was repaired about six months ago, the pump already failed prior to recall. the failure mileage was 61,150, and the current mileage was 135,000.*ak the 4 wheel drive light stays illuminated and there was a leak coming from the drivers door. update 05/04/07*tr | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 06/22/2008 | 40000 | 1 | |
| Tl*the contact owns a 1999 chevrolet silverado 1500. while putting the tailgate down, the straps failed prior to the recall and the hinges failed after the recall. the contact purchased new straps from the parts store and then received a recall notice. the consumer called the dealer to have the vehicle repaired. the dealer stated that because he did not have the original straps, they would not make the recall repairs. the dealer would also not repair the tailgate hinges as stated in the recall letter. the failure mileage was 40,000 and current mileage is 97,650. updated 07/29/08 *bf recall 3 06v066000 updated 07/29/08. *jb | |||
| 10/16/2006 | 160000 | 1 | 12/01/1998 |
| I am submitting this complaint because gm has not reimbursed me for a recall in which i paid for out of my own pocket. the reimbursement amount is minuscule and would have been far less than what the dealership would have charged back to gm. please see the detail to this complaint below. april 2006 i received a recall notice from gm, it stated the following: 1. your 1999 model year chevrolet silverado, is involved in a safety recall 06019. 2. schedule an appointment with your chevrolet dealer. 3. this service will be performed for you at no charge. i do not recall the specific dates but i scheduled an appointment with my local dealer wilson chevrolet, stillwater ok, i called and made the appointment on monday and scheduled the appointment for that wednesday. that wednesday i arrived at 8:00 am on time at wilson chevrolet. i spoke with the service gentlemen at the desk and he proceeded to tell me that i had have to leave my vehicle. they did not offer to give me a ride to work or anything, simply stating i could reschedule. reschedule was out of the question due to i had already taken a leave of absence from work and the dealership was on the opposite side of town; it was a 30 minute drive round trip from my place of employment. considering my options i remembered that in the mailing gm had provided a reimbursement form. i opt to purchase the cables from the dealer and replace them myself and file a reimbursement with gm. i issued a reimbursement to gm using their form, i asked for a reimbursement of $44.44, the cost of the cables including tax. on october 16, 2006, a few months later after submitting the reimbursement request i received a denial letter denying reimbursement, no reason was given. i ask nthsa to look into these claims as i am not aware of my rights to seek reimbursement on a recall that gm is responsible for. *jb | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 03/01/2010 | 120000 | ||
| Tl- the contact owns a 1999 chevrolet silverado 1500. the contact stated that the frame was severely corroded and the vehicle was no longer operable as a result. the vehicle was taken to the dealer who deemed the vehicle as destroyed due to the severity of the frame rust and corrosion. the manufacturer was made aware of the failure who did not offer any assistance. the vehicle was not repaired. the failure mileage was 120,000 and the current mileage was 165,000. kmj | |||
| 03/01/2010 | 120000 | ||
| Tl - the contact owns a 1999 chevrolet silverado. the contact stated that the vehicle frame was corroded to the point that is inoperable. the vehicle was taken to the dealer who stated that it was totaled loss due to corrosion . the manufacturer was made aware of the failure who did not offered any assistance. the vehicle was not repaired. the failure mileage was 120,000 and current mileage was 165,000. pm | |||
| 07/01/2010 | 75000 | ||
| Last year we found out we had to replace the entire back half of the frame of our 1999 chev silverado. we took it in for a repair and when they went to take something off the back end, the frame fell apart in his hands. i am hearing more and more pepole saying they're having the same problem. it cost us $2500 to have the frame replaced. i feel gm should be recalling these frames and doing the right thing for their customers. i attempted to contact them and never heard back from them. this is getting ridiculous, this can be a major safety issue if these frames decide to fall apart on the road while the person is driving. i'm sure it's happened already. my husband is laid off and this money would of come in handy to pay our bills during this difficult time. i would like to see you contact gm and have this taken care of. when we got our new frame we were told they had sold at least 7 others in the time frame we bought ours. this is out of control. i just heard of another case just before i typed this message. please help us! | |||
| 04/17/2011 | 150000 | ||
| I have a 1999 chevrolet silverado ext. cab 4wd. it has numerous cracks in the frame behind the cab.wich is obviously a huge safety concern! i read up on blogs and compliants on this vehicle. 1999-2002 has the same frame cracking complaints! they are not rusting! just cracking.i contacted gm and they said nhtsa determines the recalls.toyota had one for frame problems in there trucks.this model year of chevy and gmc definetly needs to be addressed. | |||
| 03/15/2010 | 190000 | ||
| Tl- the contact owns a 1999 chevrolet silverado 1500. while the vehicle was parked the contact noticed the frame was extremely rusted. the vehicle was not taken to the dealer. the manufacturer was contacted and stated the vehicle was not included in any recall and they were not responsible for repairs. the approximate failure mileage was 190,000. ds | |||
| 01/29/2010 | 197130 | ||
| I have a 1999 chevy silverado extended cab 4wd pickup. it is no longer safe to drive because the left side of the frame near the gas tank has rusted through. the rest of the frame is fine. my mechanic says he has seen this a lot lately. | |||
| 03/05/2010 | 94000 | ||
| I forgot to add to complaint conformation number 10321760 that frame crossmembers were also rotted out one of which holds up a full size spare tire which started to fall on my truck had to take off | |||
| 07/16/2003 | 107000 | 1 | |
| On my 1999 chevy ext. cab silverado the rust started about 5 years ago and now it looks like a 70's model. the frame of the pickup is so bad you can not even lift it by the frame anymore. i'm afraid that the frame is going to brake while i am driving down the road with my kids in the truck and get in a bad accident. i contacted chevy and they will do nothing for me. this truck should not have been rusting this bad 5 years ago. it's always the little guy that gets the shaft until someone gets hurt. please help me out. *tr | |||
| 12/27/2007 | 145000 | 1 | 06/28/1999 |
| Tl*the contact owns a 1999 chevrolet silverado 1500. the contact placed bad gasoline in his vehicle once and had to replace the fuel tank. while removing the tank, he noticed that the frame was corroded and had spread to the rear bumper. the auto garage stated that the frame needed to be rebuilt. the repair cost would exceed $1,500; therefore, the contact is unable to have the vehicle repaired at this time. the manufacturer filed a report and sent an investigator to inspect the frame, and concluded that they were not going to assist with the repair because the vehicle is over eight years old. the current and failure mileages were 145,000. | |||