Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
01/03/2013101455
 Tl-the contact owns a 2000 chevrolet silverado 1500. the contact stated that while driving at low speeds and making a turn, he heard a loud clunking noise. the vehicle was taken to an independent mechanic where they informed him that the shackle on the rear passenger's side of the leaf spring was severely rusted. the vehicle was repaired for the passenger's side shackle. the manufacturer was contacted and offered no assistance. the failure mileage was approximately 101,455. the current mileage was approximately 102,000. the vin was unavailable. kmj
01/03/2013101455
 Tl-the contact owns a 2000 chevrolet silverado 1500. the contact stated that while driving at low speeds making a turn, he heard a loud clunking noise. the vehicle was taken to an independent mechanic. after diagnosis he was informed that the shackle on the rear right side to the leaf spring was severely rusted. the vehicle was repaired for the rear right side shackle. the manufacturer was contacted and they offered no assistance. the failure mileage was approximately 101,455. the current mileage was approximately 102,000. the vin was unavailable. tb
11/09/201194642
 I've had to replace all my brake components such as, rotors, calipers, brake lines, backing plates, also the rear leaf spring shackles had to be replaced and welded in all due to metal corrosion or rust. now my latest problem is the rear shock mounts have broken due to rust so now my shocks are just dangling around not doing anything to prevent me from getting into an accident. but it doesn't stop there, the rear crossmember that goes from one end of the frame to the other is also rotted through so now i can't even repair the shock mounts because they mount to this crossmember which is now a piece of rotted metal! i can't believe how fast this truck has rotted through, i have a 1984 pontiac grand prix and i have never had to change or replace any of these parts because of rust. i have read that gm had used cheaper metal from china on their model trucks from 1999-2004 and didn't stop using them until all of the complaints started to surface. why doesnt gm take responsibility for the use of shoddy materials and compensate all the hard working people who have purchased their trucks for these years!!!!!!
SUSPENSION - FRONT
11/01/200999000
 Tl* the contact owns a 2000 chevrolet silverado 1500. the vehicle was taken to a local repair shop to have the catalytic converter replaced. the mechanic stated that the frame and front suspension line and fittings were severely corroded. the dealer was contacted and advised that there were no related recalls for his vin. the manufacturer was not notified. the vehicle was not repaired. the failure mileage was 99,000 and the current mileage was 102,000.
SUSPENSION - REAR
04/15/2010118000
 Tl*the contact owns a 2000 chevrolet silverado 1500. the contact started the ignition, and when pressure was applied to the brake his foot immediately traveled to the floor without a response. the vehicle was towed to an independent mechanic where they stated that the brake line failed due to rust corrosion. the vehicle was repaired. in addition, the rear shock support beam fractured, and the contact was unsuccessful in locating the part for the repair. the failure mileage was 118,000.
04/15/2010118000
 Tl-the contact owns a 2000 chevrolet silverado 1500. the contact started the ignition, and when pressure was applied to the brake his foot immediately traveled to the floor without a response. the vehicle was towed to an independent mechanic where they stated that the brake line failed due to rust corrosion. the vehicle was repaired. in addition, the rear shock support beam fractured, and the contact was unsuccessful in locating the part for the repair. the failure mileage was 118,000. js