Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 08-07-30-015 | 04/01/2008 | 10025462 | Diagnostic information on mn8, mt1 ses/mil illuminated, dtc p0757, harsh shift, delayed 2-3 shift, 2-3 shift flare, no third gear, slips in third gear or reverse. *pe | 08/12/2008 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||
| 04/01/2006 | 98000 | 2 | |
| Tl*the contact owns a 2002 chevrolet silverado 1500. the contact experienced several issues with his vehicle and took it to an independent mechanic for repair. when he took the receipt for the repair to the dealer, they refused to speak with him. the dealer claimed to have called the manufacturer and was informed that they were not responsible for the repair charges because the vehicle was serviced by an independent mechanic. the rear end seal, transmission collar, intake gasket, theupdated 04-20-09 *bf head gasket on the engine, and the catalytic converter were all replaced. the failure mileage was 98,000. | |||
| 02/18/2009 | 50000 | 1 | |
| Transmission failed while driving. lost reverse 2nd and 4th. common problem with poor quality transmission components used by gm. scum. anyways, economy is in a recession and i have lots of bills to pay and now this one as well. thanks. i laugh everytime gm's stock gets lower. they truly deserve it. *tr | |||
| 04/25/2008 | 57823 | 1 | |
| Automatic transmission failed at 58000 miles. this truck was never used for towing. the reverse went out backing out the garage. also, the vent and vapor sensor for the fuel tank failed. i was told there have been many updates for the transmission. *tr | |||
| 08/22/2008 | 78407 | 1 | |
| Sun shell gears in automatic transmission (4l60e) stripped. loss of reverse, second and fourth gears in automatic transmission. 1st time with 17,982 miles on vehicle and the 2nd time with 78,407 miles on vehicle. dealer repaired first time under warranty. second time they split the repair bill of $850.00. *tr | |||
| 03/10/2005 | 119000 | ||
| Tl*the contact owns a 2002 chevrolet silverado 1500. the contact attempted to place the vehicle into reverse, but it would not move. the transmission failed and was rebuilt; however, it failed again within 2.5 years. the failure mileage was 119,000 and current mileage was 159,000. | |||
| 04/08/2008 | 41237 | 1 | |
| Driving on a city street at 35 mph, transmission failed (sun shell gear in a4l60e gm transmission). lost all drive and was bumped from rear, dented bumper only. towed to a repair shop. complete transmission replaced. *tr | |||
| 09/29/2007 | 57000 | 1 | 06/02/2002 |
| Tl*the contact owns a 2002 chevrolet silverado 1500. while driving 15 mph, the vehicle began to vibrate and shake. the vehicle would also not shift into reverse, second, and fourth gears. the dealer stated that the transmission reaction shell caused the failure and was replaced at the cost of $1,728. the current and failure mileages were 57,000. updated 01/11/08. *lj the fuel pump and u-joints were replaced. updated *jb | |||
| 04/16/2007 | 23820 | 1 | 10/11/2002 |
| Transmission failure on 02' chevrolet silverado at only 23k miles. dealer recommends replacement. many reports of failures on gm vehicles..please help us. *tr | |||
| 12/01/2005 | 49000 | 1 | 12/21/2004 |
| (1) no events noted leading up to the failure. normal driving conditions were implemented. proper maintenance and intervals were observed. warranty had recently expired. mileage at time of failure was ~49,000 miles. (2) transmission failure occurred leaving family stranded in middle of traffic. after troubleshooting efforts from 2 garages, it was determined the sun reaction gear failed. this failure has no forewarning and is due to inferior quality of materials/parts used in the transmission. this event left my family stuck in traffic until, through trial and error, it was found that 1 gear was left semi-functional. the lack of reverse gear also put my family in danger while attempting to reach a safe area, out of traffic. gm is aware of the issue as noted in numerous factory technical bulletins and conversations had between manufacturer customer service and myself but are unwilling to make any strides for correcting the issue or compensate for damages. (3) at my expense, the repair options were total replacement of total rebuild of the transmission. we opted to total rebuild for 2 reasons; first - the replacement was only available from gm and it could not be verified if the same issue would exist in the replacement; second - proper rebuild expense was for cost efficient. the original defective part is available. *jb | |||
| 01/20/2007 | 66200 | 1 | 04/01/2002 |
| Heard several things coming from under the car while the automatic transmission was shifting, then a constant whinning sound with no power. had to have the truck towed. dealer looked at it and determined it was a transmission failure and the sun gear assembly had to be replaced. costs were around $1600. the truck only has 66,000 miles and is not quite five years old (2002 chevrolet silverado 1500). *nm | |||
| 01/04/2007 | 46000 | 1 | 12/23/2001 |
| I was driving my 2002 chevy 4x4 pickup (46,000 miles) home when a loud clank noise occurred and then a high pitched grinding noise followed. my truck would not shift normally (2nd, 4th, and reverse were out). i was lucky to make it home as i drive on a highway through the national forest where cell phone coverage is very limited. i took my pickup into the dealership and they indicated the problem was with my sun shell in the transmission. it had apparently failed and would cost between $1300 and $2500 to get everything fixed depending on how extensive the damage. i bought the pickup new and its never been off-road, towed or hauled anything and only has 46,000 miles. *nm | |||
| POWER TRAIN - AXLE ASSEMBLY - AXLE SHAFT - SEAL | |||
| 04/01/2006 | 98000 | 2 | |
| Tl*the contact owns a 2002 chevrolet silverado 1500. the contact experienced several issues with his vehicle and took it to an independent mechanic for repair. when he took the receipt for the repair to the dealer, they refused to speak with him. the dealer claimed to have called the manufacturer and was informed that they were not responsible for the repair charges because the vehicle was serviced by an independent mechanic. the rear end seal, transmission collar, intake gasket, theupdated 04-20-09 *bf head gasket on the engine, and the catalytic converter were all replaced. the failure mileage was 98,000. | |||