Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 10/01/2010 | 61000 | ||
| Tl*the contact owns a 2002 chevrolet silvarado. the contact noticed that there was a rust covered hole underneath the rear passenger door. none of the other doors had any rust underneath them. the vehicle was not taken to the dealer to be repaired. the approximate failure mileage was 61,000. | |||
| 10/01/2010 | 61000 | ||
| Tl- the contact owns a 2002 chevrolet silvarado. while parked the contact noticed there was a hole rusted under the rear passenger door. the contact stated the other doors did not have rusting under them. the contact had not experienced a failure. the vehicle was not taken to the dealer for repairs. the approximate failure mileage was 61,000. ds | |||
| 01/21/2011 | |||
| Brake lines rusting on my 02 silverado 1500 | |||
| 10/08/2008 | 90000 | 1 | |
| Stopping the vehicle, the anti-lock brakes would kick in at around 3 to 5 miles per hour and the vehicle would not stop, would roll a few more feet. almost hit a woman and child in cross walk, had to stand up on brakes. this not stopping happened 5 or 6 times, this was the came reaction as in 2005 recall, called gm. gm chevrolet customer assistance center said, go and get this problem confirmed by a gm dealership, did oct. 9, '08 and they said corrosion build in same area, but because right front hub was replaced with a non gm part (after market part) they have no responsibility. this hub came with the sensor attached. in 2005 my 2002 chevrolet silverado was issued a recall for severe corrosion area between the front hub/bearing assembly and the wheel speed sensor. they found the left side sensor was missing an o-ring, they installed under the recall. the vehicle is doing the same thing and a local dealership service department confirmed this same corrosion problem. called chevrolet customer assistance center oct 10, 08. gm chevrolet customer assistance center called me monday oct, 20, '08 and said that once the recall was fixed, (how did they fix corrosion) the same problem is now my problem. when i dropped off the vehicle the brakes were bad, when i picked it up at the end of the day they were 10 time worse, really unsafe to drive. they did not charge me a dime, said that they would work it out with local rep. i will get the vehicle fixed, but how does this correct the problem? *tr | |||
| 05/29/2007 | 64000 | 1 | 11/10/2001 |
| Oem hitch on 2002 chevrolet silverado 1500 is displaying cracking/failure around the receiver welds. entire hitch will need to be replaced. *tr | |||
| STRUCTURE - BODY | |||
| 09/20/2011 | 176000 | ||
| Tl* the contact owns a 2002 chevrolet silverado 1500. the contact stated that he heard a rattling from under the vehicle. he then inspected the vehicle and realized that the spear tire had separate from the vehicle without him noticing. the contact also mentioned that the cable was corroded. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 176,000. | |||
| 09/20/2011 | 176000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 1500. the contact stated that he heard a rattling from under the vehicle. he then inspected the vehicle and realized that the spear tire had separate from the vehicle without him noticing. the contact also mentioned that the cable was corroded. the vehicle was not taken to the dealer and the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 176,000. kmj | |||
| 09/20/2011 | 176000 | ||
| Tl - the contact owns a 2002 chevrolet silverado 15000. the contact stated that he heard a rattling noise under the vehicle. the contact stated that he inspected the vehicle and realized that the spear tire had separate from the vehicle without him noticing. the contact also mentioned that the cable was corroded. the vehicle was not taken to the dealer. the manufacturer was not made aware of the failure. the vehicle was not repaired. the failure and current mileage was 176,000. pm | |||
| 09/05/2011 | |||
| Brake lines and fuel lines must be replaced due to excessive rusting. blew a brake line and had no brakes at all. additionally, the frame has rusted through and had to be welded. looking at repair costs between $1500 - $3000 depending upon how this goes. | |||
| STRUCTURE - BODY - HATCHBACK/LIFTGATE - HINGE AND ATTACHMENTS | |||
| 07/01/2008 | 1 | ||
| My 2002 chevy suburban rear lift glass has separated at both hinges. it is currently being held in place with 100 mile an hour tape while i am trying to find replacement glass. apparently chevy will not recall this although it seems to be very common and is an obvious hazard should the glass fly off onto a vehicle behind me. the chevy dealership is charging ~$900 for the part. *tr | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/12/2008 | |||
| Rusted brake lines possible brake failure | |||
| 08/28/2008 | 1 | ||
| The vehicle is a 2002 silverado 1500. the frame cross member that is located just in front of the gas tank has rusted out on the base of the mounts on each side where it is connected to the lower part of the frame. this makes the vehicle not able to be inspected in the state of vermont. the regional chevy rep said it isn't a common problem which leads me to believe it must be a defect in the undercoating done on my truck that allowed this deterioration to happen. the truck is well cared for and should not rust in such a basic structural component. *tr | |||
| STRUCTURE - FRAME AND MEMBERS - UNDERBODY SHIELDS | |||
| 12/07/2012 | 82457 | 1 | |
| Took truck in for state inspection, truck failed inspection due to rusted brake lines, power steering pump leaking , dealer said it would be $1228.43 to $1420.99 to just fixed the brake lines all lines needed replaced and calipers screws. power steering pump cost 535.00 to replace. poor quality ,high cost to fix and lack of safety on gm part for not covering rubber coating or using stainless steel lines to protect our family very discouraged with service tech said these are the prices. what happened to our safety. brake lines and gas lines should not be made of steel that can corrode and rust out and break. power steering pump with these few miles should not have gone out. my 1988 chevy truck never had these problems. there needs to be a recall. *tr | |||
| 09/15/2012 | 121000 | 1 | |
| Most recent(9/15/12),brake line ruptures do to tons of rust... . body mounts totally rusted off , rear brake rotor dust shields rusted off, leaf spring shackles rusted thru and fell off..rear bumper rusted thru,total under carriage rusted thru, railsunder doors totally rusted thru and have big holes in them.. ## vin passed ## chevy silverado 2002 ## *tr | |||