Consumer Complaints


Fail datemilesoccurencesPurchase date
TIRES
07/23/201026000
 While returning from vacation my chevy silverado 1500 pickup truck picked up a viberation. upon checking, it was discovered that the front drivers side tire had belt separation. the only correction was to replace the defective tire which was done immediately. i now keep a close check on the remaining three tires.
07/08/20081180791
 I observed cracks in my tires about 1 inch out from the rim. all four tires are starting to crack out along the bead line in a circle around the tire. the dealer i purchased these from says it is not dangerous, but he is willing to credit a small sum towards a new set of tires. why would someone credit you if the tires are not defective. it appears they are trying to cover this up. my family rides in this vehicle and now i am concerned for their safety. the dealer wants to sell me a set of tires just like i have and will only credit me if i purchase from him or holt the tires and credit till i need a new set. i hope to hear from you quickly because i need my truck. the tires are mastercraft courser at-2 265-75r16 purchased on 5/26/07. *tr
TIRES - TREAD/BELT
11/07/200652400301/01/2003
 Dt*: the contact stated while traveling 40 mph, the vehicle presented permanent to worsening conditions of the steering column. prior warnings included when turning the wheel to the right, the vehicle made a clicking sound and vibration would occur. the steering column gradually became more difficult to turn. the vehicle was taken to the dealer ten separate occasions for the same repairs concerning the steering. upon examination, the dealer determined that the steering shaft needed lubrication and that the vehicle would need lubrication maintenance every 4,000 miles. also, the interior shaft was worn and the belt was broken. the dealer replaced mount cushions, repaired the bushing and steering gear, and provided steering shaft with a lube kit. prior examinations made by the dealer could not identify the cause of the problem. the left rear tire had a broken belt. updated 12/01/06. *jb