Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 03/06/2007 | 80217 | 1 | 01/29/2003 |
| Truck died. lost dashboard functions, no engine crank, pcm failure. had to have towed from side of expressway to dealership for diagnostic testing. found out pcm was bad ,and had to replaced. rarity, but coincidental when it happened just 217 miles over the 80,000 mile gm warranty time frame. it was almost a $800 bill that i had to fork out since there was no more warranty.*ak | |||
| STRUCTURE - BODY | |||
| 10/12/2011 | 88000 | ||
| Tl* the contact owns a 2003 chevrolet silverado 1500. the contact stated that while the vehicle was being inspected by a private mechanic, it was found that the body was severely rusted, compromising the structural integrity of the vehicle. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 88,000 and the current mileage was 136,000. the vin was not available. | |||
| 10/12/2011 | 88000 | ||
| Tl- the contact owns a 2003 chevrolet silverado 1500. the contact stated that while the vehicle was being inspected by a private mechanic, it was found that the body was severely rusted, compromising the structural integrity of the vehicle. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 88,000 and the current mileage was 136,000. the vin was not available. kmj | |||
| 10/12/2011 | 88000 | ||
| Tl- the contact owns a 2003 chevrolet silverado 1500. the contact stated while the vehicle was being inspected by a private mechanic it was found that the body was severely rusted compromising the structural integrity. the vehicle was not repaired. the manufacturer was not contacted. the failure mileage was 88,000 and the current mileage was 136,000. the vin was not available. mh | |||
| 08/13/2012 | 100000 | ||
| The contact owns a 2003 chevrolet silverado 1500. the contact stated that he could not remove the spare tire from the cradle underneath the truck and the contact was unable to release the safety latch in order to drop it down. the dealer was made aware of the failure. the manufacturer was made aware of the failure who did not offer any assistance. the failure mileage was 100,000. pmb | |||
| 08/13/2012 | 100000 | ||
| The contact owns a 2003 chevrolet silverado 1500. the contact stated he could not get the spare tire out from under the truck. there was a safety latch but you cannot release it to drop it down. there was a video on you tube you have to watch to release the spare tire. the contact watches the video to get the spare tire down. the dealer was notified who offered no assistance. the manufacturer was notified who offered no other assistance. the failure mileage was 100,000. mw | |||
| 07/25/2011 | 17714 | ||
| My wife and i own a 2003 chevrolet silverado z-71. the car is 8 years old with only 17,714 miles on the odometer. it has been parked outside on my asphalt drive way. the vehicle looks to be in perfect condition. i took the vehicle to a non-general motors repair shop to have the brakes looked at. after the vehicle had been hoisted up and inspected, i was asked to look at the amount of rust on the frame, differential housing, brakes, calipers, etc. the rust was so bad that it was literally flaking off the frame and differential housing. the mechanic was concerned about the safety of driving the vehicle. on july 22, 2011, i took the vehicle to the dealership (sullivans o'neill's chevrolet and buick, inc. in avon, ct) that i had purchased the truck from. i was advised not to drive the truck a lot as it was, in the service manager's opinion, unsafe. the service manager gave me a customer service phone number for gm. i called the number, set up a case file number and waited to hear a response to my complaint. none of the 3 people who were put on the case would even give me their last names. after about a week and a half, on august 2, i received a call from maria who informed me that there was nothing that gm would do for me. it was beyond the warranty, etc. i asked for a written response of their position and was refused. we are now left with an otherwise perfectly good truck that is unsafe to drive. there was enough prior work performed on the truck by the dealer that the severe rusting should have been brought to my attention. | |||
| 02/01/2008 | 100000 | ||
| 2000 to 2005 gm trucks extra cabs rocker panels rusting away rear bumper rust away an brake lines rusting. this is a safety issue it fails state inspection an the dealers no about it have contacted a few dealers an have been told off the record that it a design fault from gm. their are many junk yards who dont have bumpers for thes trucks because of them rusting away have checked just to make sure it wasnt just me but its a problem with all these trucksthat are exttra cabs. 90 percent are the 1500 pickups but you dont see this problem with regular cabs. please look into this as for i have talked to many body shops an they see these trucks all the time here in maine. plus i have gone in to the chevy dealers to see about trading in the truck an the first thing they go to is the rocker panels an brake lines an bumper an their comments typical gm truck they all do it. so they know their is a problem why aint they fixing their defects or design faults?? | |||
| STRUCTURE - BODY - HOOD | |||
| 09/10/2007 | 96000 | 1 | 11/01/2005 |
| Tl*the contact owns a 2003 chevrolet silverado 1500. while driving 65 mph, the bracket detached from the hood, causing the hood to partially loosen. the hood almost slammed into the windshield. the vehicle sustained minor dents. the current and failure mileages were 96,000. | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 01/25/2010 | 80500 | ||
| The cable mechanism that is fastened to the frame of the underside of my pick-up truck along with the spare tire fell from my truck onto the highway. this mechanism is what holds spare tire under my truck bed and has a winch with cable that raises and lowers the tire. the mechanism slides under steel support on side and is secured with a bolt on other side. the steel base around the bolt cracked and broke loose. fortunately i lost my spare tire during daytime conditions and on lightly traveled road or a vehicle behind me could sustained damaged and passengers could be hurt. my truck is a chevrolet 2003 silverado 1500 2wd work truck model. i bought this truck new and have had few problems with it. i have just over 80,000 actual mile on the odometer of my truck.*cw | |||