Consumer Complaints


Fail datemilesoccurencesPurchase date
SUSPENSION
08/01/20051
 My 2003 z71 has about 58000 miles on it and for about the last 20000 miles there has been a clunk noise that sounds like it is coming from the front end when i hit small bumps or rough roads. i am bringing it to a mechanic soon. it sounds like this is a very common problem. *jb
03/22/200753000302/14/2003
 Tl*- the contact owns a 2003 chevrolet silverado with 53,000 miles. the contact stated that while driving the steering column made a clunking noise. the failure occurred at any speed, but happened more while driving on rough roads. the contact took the vehicle to the dealer, who lubricated the vehicle, but the failure continued. the failure had been observed three times. the noise had not effected the maneuverability of the vehicle. the current and failure mileage were both 53,000.*ak the intermediate steering shaft was replaced. update *4/23/07 *tr
SUSPENSION - FRONT
03/01/2009780001
 2003 chevy silverado - poor steering- i have replaced the gearing box w/front end alignment due to having 4 estimates and advised that the gear box was defected. 6 months later - i have been advised by several certified mechanics that the gear box that was put in is also defected. poor steering control, truck pulls all over the road which could result in a crash. if the steering boxes for this year/make vehicles are defected, why not compensate the owners for all the expenses. it is obvious that these parts for this year vehicle is in fact defected. how many complaints/accidents/injuries does it take before these issues are acknowledged? i have spent over $1,500.00 just in the braking and steering repairs and yet faced again with more cost or either get rid of my truck that i had for 1 year. *tr
SUSPENSION - FRONT - CONTROL ARM - UPPER ARM
08/22/2006480002
 Dt*: the contact stated while driving 10 mph on dirt road and asphalt, the front end of the vehicle shook and pulled to the left. this was accompanied by a clunking sound from under the front end. during this incident, the instrument panel displayed incorrect information on every gauge. the transmission would not shift properly,either. the vehicle became locked in second gear, and was unable to be shifted out. finally, the brakes on the vehicle were spongy, causing an extended stopping distance from any speed. the vehicle was taken to a service dealer where it awaits a diagnosis.
SUSPENSION - FRONT - HUB
08/18/200930142
 Tl*the contact owns a 2003 chevrolet silverado 1500. while driving approximately 65 to 70 mph on normal road conditions; a clunking noise came from outside of the vehicle. there was also excessive vibration in the steering wheel. the contact was able to drive normally. the technician stated the failure was contributed to the front passenger side hub. the vehicle was repaired; however, the vehicle was taken to an authorized dealer on a separate occasion for the identical failure. the front driver side hub was replaced. the contact had concerns of the safety risk involved. the failure mileage was 30,142. the current mileage was 34,000.
SUSPENSION - FRONT - SPRINGS - COIL SPRINGS
09/14/200649991112/28/2005
 The front springs on 2003 chevrolet 1500 silvered quad cab trucks are collapsing and gmc/chevrolet knows about problem and says it the owners responsible to fix their mistake in designing and engineering the truck. they sent out a technical service bulletin to all dealers about problem and says it the owners need to pay $18.00 dollars for rubber bushing to push up spring and 380.00 in labor .it not the company's fault. i think they need a recall and replace the springs with heavy duty springs at their cost not the owners cost. *nm
SUSPENSION - FRONT - WHEEL BEARING
09/01/2007123000202/01/2003
 Tl*the contact owns a 2003 chevrolet silverado 1500. while driving 70 mph, the front end vibrated violently. the dealer stated that the wheel bearings were worn out. the wheel bearings were replaced. the failure mileage was 123,000 and current mileage was 124,446.
08/05/200659000108/19/2003
 Front wheel bearings on chevy silverado 2 wheel drive premature wear out. cost $700 to replace. voss chevy diagnosed problem. i was informed at a tire store before voss confirmed it. i was told at tire store it was a common problem on 2003 &2004 trucks chevy denied help. i went to another garage to have it done for $500. this works with abs brakes is why so expensive. *jb
09/24/2006108/25/2004
 Oct 2005, had to replace the left front wheel bearing hub assembly on my 2003 chevy silverado. september 2006, the right front wheel bearing/hub assembly is going bad and needs to be replaced. i do no off roading and have only used 4wd about 3 times during the winter.
SUSPENSION - REAR
03/01/2009780001
 2003 chevy silverado - poor steering- i have replaced the gearing box w/front end alignment due to having 4 estimates and advised that the gear box was defected. 6 months later - i have been advised by several certified mechanics that the gear box that was put in is also defected. poor steering control, truck pulls all over the road which could result in a crash. if the steering boxes for this year/make vehicles are defected, why not compensate the owners for all the expenses. it is obvious that these parts for this year vehicle is in fact defected. how many complaints/accidents/injuries does it take before these issues are acknowledged? i have spent over $1,500.00 just in the braking and steering repairs and yet faced again with more cost or either get rid of my truck that i had for 1 year. *tr