Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS | |||
| 10/31/2006 | 1 | ||
| Gm has recalled 2004 silverado with leather seats because it causes air bag to deploy when not in an accident or not to deploy when in an accident. the only remedy is to buy back the vehicle at full cost per recall id# 7297, but gm has refused to buy back my vehicle even though they are the ones that submitted the recall | |||
| 02/12/2010 | 65000 | 1 | |
| I have a 2004 chevy silverado 1500 ss, the driver's power seats, driver and passenger heated seats, and mirror dimmer's lose all power. they were working 30% of the time. i took it into the the dealership, they said the wire harness melted and would cost $500.00 to fix, they can't determine why it melted. they left the harness unplugged because it left in, it would cause further damage to the airbags. my drives side aribag will not inflate if needed until replaired. i called gm - chevrolet to make a complaint saying this is a safet issue and nothing due to human error. they said it is out of warranty and is not a safety issue or a defect, they are also not sure of why it melted, it could be many reasons: something touched it, wear and tear, a gm part gone bad. they claim this is not a gm issue. they said because of all this and the age of the car, they will not compensate for any of it, but then said regardless of the age of the car, the wire is not supposed to melt. *tr | |||
| 05/08/2009 | 70000 | 1 | 09/29/2004 |
| Tl*the contact owns a 2004 chevrolet silverado 1500. when the key was turned in the ignition, the front driver's side air bag deployed. there were no injuries. the dealer informed the contact to bring in the vehicle for inspection. the insurance company stated that they never heard of this type of failure before and someone would come out to diagnose the vehicle. the contact does not want to bring the vehicle to the dealer. the failure and current mileages were 70,000. updated 05/27/09. *lj updated 05/28/09.*jb | |||
| 04/24/2009 | 80000 | 1 | 04/17/2004 |
| Tl*the contact owns a 2004 chevrolet silverado 1500. the contact noticed that the air bag warning light was illuminated on the instrument panel, which indicated that the air bags were inoperative. the failure could prevent the air bags from deploying in the event of a crash. the dealer could not determine the cause of the failure or provide a remedy. the failure and current mileages were 80,000. updated 05/14/09. *lj the consumer stated the fuses blew which disabled the airbag and seat belt lights on the dashboard. updated 05/14/09.*jb | |||
| 02/21/2009 | 50000 | ||
| Tl*the contact owns a 2004 chevrolet silverado 1500. while driving approximately 55 mph on normal road conditions, the contact struck a deer crossing the road. the contact was not injured and the air bags failed to deploy. the air bag warning indicator was not illuminated on the instrument panel. the police was called to the scene and a report was filed. the vehicle sustained moderate damages and was towed to an independent mechanic for inspection. the front end of the vehicle was replaced. recently, on february 21, 2009, the failure recurred without warning. the driver sustained minor injuries. the police and ambulance were called to the scene and a police report was filed. the vehicle was towed to an authorized dealer for diagnostic testing. the cause of the failure has not yet been determined. the failure mileage was 50,000 and current mileage was 69,000. | |||
| 12/12/2008 | 1 | ||
| Service air bag light came on, did not know why, i never had any problems before. but was not sure of what could happen. took it to the dealer and they were as surprised as i was. they told me that the inflatable restraint sensing and diagnostic module failed and needed to be replaced. since i did not know what could happen i had no choice but to replace this part at the cost of $800.00. they did give me the defective part. *tr | |||
| 04/30/2008 | 93400 | 1 | |
| On april 30 of 2008, i placed the key in the ignition and attempted to start my 2004 chevrolet silverado 1500. both airbags suddenly deployed hitting me in the face. there were no indications of an air bag fault prior to detonation. i called the dealer and they informed me that there were no warranties on the air bags, outside of the normal 36000 mile of 3 year warranty period. i contacted gm customer service and have had no resolution on the reason for the event or the cost to get this repaired. i am entering this information because, had the air bags deployed while driving it could have caused a serious accident. i have searched the internet and have found numerous incidences of air bag deployment on gm products including the sierra, silverado and tahoe series of vehicle. how can the airbag activate without the accelerometer generating a signal ? it appears that gm may have a design flaw with the electrical harness on these model vehicles. is there any agency or legal entity of the u.s. government that could force gm to disclose the cause of these events and help with the cost of repairs? *tr | |||
| AIR BAGS - FRONTAL | |||
| 02/07/2007 | 1 | 02/01/2004 | |
| I have a question about vehicles that had there seats recovered by the dealership and not gm. i have a 2004 chevrolet silverado that had the original cloth seats recovered in aftermarket leather by the dealership (this vehicle has the automatic air bag passenger sensing system) and i was wondering if my vehicle is impacted in the same way as those vehicles being recalled. the reason i'm asking this question is that in the remedy section of the nhtsa campaign document 0641700 it states a replacement leather seat cover that is compatible with the passenger sensing system is not available which makes me believe that the seat covers installed by the dealership is unsafe. if my vehicles is impacted, then what do i need to do? if my vehicle is not impacted, then how and why is my seat covers compatible with the sensing system? (i'm not trying to be difficult, but i'm concern the vehicle my be unsafe for my passenger) . *nm | |||
| AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE | |||
| 07/19/2007 | 36422 | 1 | 11/29/2003 |
| Driver air bag sensor failure after impact on accident. i was driving 2004 chevy silverado truck, other driver came almost head on in my lane tried avoiding got hit on passenger side rear quarter panel,caused vehicle to spin twice due to drive shaft broke upon 1st impact,lost control of car after spinning i was on the opposite side which crashed front end to driver side of another car. driver that hit me on 1st impact was charged with dwi and no insurance. funny thing i was asked by police if front air bag was deployed,and told him no. but was not noted on his report. bottom line i have neck injury which i'm treating that don't know the final outcome yet. *jb | |||