Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| DIGITAL INSTRUMENT PANEL | |||
| 03/13/2010 | 47218 | 1 | |
| Our 2005 chevy silverado's speedometer broke at 57, 218 miles. we called a dealership in the area and were told that there are no current recalls for this and told me that they wouldn't be able to do anything for me. i told them that i do not think a speedometer should break when the vehicle has less than 60,000 miles on it. i found a recall online, but evidently it doesn't cover my vehicle...only certain 2005 silverado models....i don't feel i should have to pay for yet another thing to break on this vehicle (hub assembly twice, actuator broke 3 times before the dealership would actually listen to us and fix it correctly). i want to file a complaint to be pro active and report the problem in the hope that gm will do something about it and start making their vehicles better. *tr | |||
| 01/29/2010 | 1 | ||
| I have a 2005 chevy silverado and all the dashboard gauges stopped working. when i called gm they said they knew about this problem, but never sent out any notices. they would cover parts and labor for mileage of 80,000 and below. my truck has 102,200 miles. i feel gm should stand up for their products no matter the mileage. it is nothing that i did to cause the gauges to stop working. *tr | |||
| 12/07/2008 | 53000 | 1 | |
| 2005 chevy silverado speedometer stopped working. i was driving and the speedometer showed 20mph less than actual speed. when i stopped it showed 120mph. gm had recall for this for 2004 and some 2005 models, gm says my vin number is not covered. *tr | |||
| 11/07/2008 | 1 | ||
| I have a 2005 chevy silverado. last winter my speedometer began to malfunction (stick). now it is stuck at 120 mph all the time. this is unsafe and appears to be a problem among a lot of the 05 silverado's. there is a recall on the 03 model and 04 model. i've done research online and there is a lot of people at the moment waiting on a recall. *tr | |||
| 12/21/2009 | 71000 | 1 | |
| Around december 2009 i noticed that my tachometer was working intermittently. the problem has now moved over to my speedometer which is registering my speed +/- 25 mph off the actual speed. this is worse than me texting while driving as i am always having to pace my speed with over vehicles or trying to mentally gauge my actual speed. *tr | |||
| 01/20/2010 | 72000 | 1 | |
| Purchased a 2005 chevrolet k1500 silverado used in 10/2009. in 01/2010 the speedometer stopped working at approximately 72k miles. dealership advised us that this is a known problem in several gm full size trucks and suvs 2003-2007 model years. gm will not fully cover the cost to replace the defective part. we argue that a speedometer is not a wear and tear item, that the presence of multiple complaints by thousands of consumers prove that this part is consistently failing. we argue that proper operation of a speedometer has a direct impact on the safe operation of a vehicle. we believe that gm should be required to fully cover the cost of the replacement at no expense to the owner of all affected vehicles. if a speed related crash resulted and the liable party was driving an affected vehicle, gm would share in the liability of that loss. this again points that this is a safety component that is consistently failing in thousands of these vehicles. *tr | |||
| 11/23/2008 | 29000 | 1 | 09/26/2008 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. the contact stated that the instrument panel failed along with the heat in the vehicle. she cited it as an electrical problem; none of the gauges were functioning. she noticed that the speedometer seemed to have been replaced previously. she took the vehicle to the dealer and she was told that the entire instrument panel needed to be replaced. she called the manufacturer and was informed that they could not assist her. the vehicle had not been repaired to-date. the current mileage was 31,015. the failure mileage was approximately 29,000. updated 01/1410 *bf updated 01/20/10.*jb | |||
| 10/15/2006 | 20000 | 1 | |
| In the 2nd year i owned my truck it noticed that when the outside temp got below 50 degrees f that my speedometer would stop working. when it warmed up 10-15 degrees it would start working again. after about a year of this it just became completely unreliable all the time regardless of temp. now it just sits between 50-120 mph whether you are moving are not moving. this last year the gas gauge also became completely unreliable. i've heard chevy sent out letters saying that if your vehicle has less than 7 yrs or less than 70,000 they would fix it free, mine has over a hundred but i never got a letter and still live at same address. i've heard there is a class action suit but haven't seen it. i would take my truck to the chevy dealership but this would cost me a diagnostic fee of $110 and they still would fix it free, they would charge me $600. this is a safety issue. a driver must know the speed of their vehicle and they must know how much fuel is in the vehicle. *tr | |||
| 10/15/2009 | 35000 | 5 | |
| While traveling at a speed of 60mph the speedometer would increase to around 100mph. after coming to a complete stop the speedometer still registered 35mph. i was able to reset the speedometer by cycling the key on and off 5 times. i've had the same issue at least 3 times now. this should be a recall issue before someone gets hurt or killed, not to mention all the speeding tickets being issued for this defect. *tr | |||
| 09/01/2009 | 93000 | 1 | |
| The speedometer on my 2005 chevrolet silverado 1500 z71 with the 5.3 liter v8 stopped working at about 93k. the speedometer in now stuck at 120mph and does not give me a correct reading. *tr | |||
| 10/01/2008 | 99000 | 1 | |
| Speedometer stopped working on my 2005 chevy silverado. *tr | |||
| 04/12/2009 | 57000 | 1 | |
| The evaporated canister went bad. the mechanic said normally this should never go bad. 1 week later the speedometer fails. the cost to repair the canister was 290.00. *tr | |||
| 04/13/2009 | 116000 | 1 | |
| 2005 chevrolet silverado speedometer stops working and/or sticks between 40 and 60mph at rest. this appears to be a common gm truck issue and it's a common topic on the gm message boards as well. gm apparently knows of the problem but no recall has been issued. this needs to be recalled as it is a very common defect. your immediate help is requested. because we are unable to gauge speed accurately this has created a dangerous safety concern that could place others (the public) at risk. *tr | |||
| 09/13/2008 | 70000 | 1 | |
| Speedometer no longer works. began to fail just after it reached 70,000 miles and gm will not fix it. *tr | |||
| 03/18/2009 | 80000 | 1 | |
| Just bought my 2005 chevrolet silverado 24 hrs ago. speedometer went out. reads 120 at all times. this is very dangerous , also illegal. something needs to be done to resolve this issue. gm should have quality product ! *tr | |||
| 01/15/2009 | 51640 | 1 | 03/16/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. the contact stated that the speedometer displayed inaccurate readings and constantly shows the incorrect speed of travel. the failure has been occurring for two weeks. he feels that it is a safety issue because he does not know how fast he is driving. the current and failure mileages were 51,640. updated 4/28/09 *cn updated 04/30/09.*jb | |||
| 02/05/2009 | 79000 | 1 | |
| 2005 chevy silverado truck with 79,000 miles started experiencing problems with the speedometer jumping and sticking. we brought it to the dealership and was told $538 to fix it. however, after searching the internet to fix myself, i discovered that many people have experienced the same problem and there is a lawsuit pending because of this problem. *tr | |||
| 02/05/2009 | 54650 | 1 | |
| The speedometer in my 2005 chevrolet silverado quit working, or will register inaccurate speeds. my truck only has 54000 miles on it and i know that they are extending the coverage on the 03-04 models but not the 2005's. this failure could easily cause speeding tickets or worse, accidents. gm is fully aware of this problem and they need to correct it. i am trying to get mine fixed through gm but they will likely only pay a percentage of the very expensive repair. *tr | |||
| 07/09/2008 | 69800 | 1 | |
| Speedometer failure at 70,000 miles. stuck on 120mph. *tr | |||
| 01/01/2007 | 35000 | 1 | |
| Oil gage reads 0, speedometer sometimes works and sometimes doesn't. *tr | |||
| 01/10/2009 | 38720 | 1 | |
| I have a 2005 chevy silverado 1500 the speedometer shows it is going 120 mph sitting at a stop sign. from online research i found that this is an ongoing problem, since 2003. my truck has 38,720 miles on it currently. it creates an unsafe condition, since i can not determine the correct vehicle speed. *tr | |||
| 12/04/2008 | 64000 | 1 | 05/28/2008 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. while driving the speedometer began to malfunction. the vehicle registered a speed of 120 mph while driving 35 mph; however, in a school zone it registered 80 mph. the speedometer recently read 0 mph and would not increase beyond that speed. the dealer stated that there was no recall or warranty available. the dealer also stated that the repair cost would be over $500 not including the labor costs. the manufacturer has not been notified. the current mileage was 64,964 and the failure mileage was approximately 64,000.updated 03/10/09.*lj the consumer stated the speedometer was stuck at 20 mph. updated 03/10/09.*jb | |||
| 11/28/2008 | 57055 | 1 | |
| At 57,055 my 2005 chevy silverado speedometer quit working and since i had received a letter about a class action suit i referred to this letter however it only covered the 2003 and 2004 models. i feel that the speedometer is an essential part in the safety of a vehicle and therefore am paying my $200 deductible to have the speedometer fixed under my extended warranty plan, but i also feel that gm is aware of that this problem extends beyond the 2004 models and is failing in their customer service by not extending the warranty to cover all affected vehicles. *tr | |||
| 11/24/2008 | 65000 | 1 | |
| Speedometer failure. was driving 2005 chevrolet silverado and speedometer starting going higher until it was showing 120 - at stop signs - showing 60mph - not working correct. vehicle has 65,000 miles on it. *tr | |||
| 11/22/2008 | 45450 | 1 | 07/01/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. while driving approximately 70 mph, the contact came to a complete stop. however, the speedometer displayed 120 mph and remained at this speed all the way to her residence. when the contact arrived at home, she turned off the vehicle and the speedometer gradually began decreasing to 0 mph. the dealer stated that there were no recalls pertaining to this failure. the vehicle was not inspected and the manufacturer was not notified. the vehicle has not been repaired. the current mileage was 45,500 and failure mileage was 45,450. updated 12/30/08 *cn updated 12/30/08. *jb | |||
| 10/10/2008 | 70000 | 1 | |
| My speedometer some times reads 60 when im only going 40 or it reads 120 at idle and some times it doesnt read at all. it happens as much as tree to six days of week. *tr | |||
| 10/20/2008 | 67000 | 1 | |
| 2005 chevrolet k1500 pickup speedometer reads between 90-120mph when moving even at slow speeds. at a stop it reads 80mph. 67,000 miles while looking online it looks like there are many other 2003-2005 chevrolet owner with this same safety issue and no recall has been made. *tr | |||
| 10/04/2008 | 37000 | 1 | 07/20/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. when the contact attempted to drive the vehicle, the speedometer stopped working. the dealer stated that the speedometer module needed to be replaced. the contact did not notice any differences beforehand. the current and failure mileages were 37,000. updated 01/06/09. *lj updated 01/06/09.*jb | |||
| 10/02/2008 | 69650 | 1 | |
| Speedometer failure on 2005 chevrolet pickup which could lead to ticket for speeding or eventually accident. dealership said this was a common occurrence on these vehicles. found out that there is a recall for 2003 and 2004 models. this is an expensive item for me to pay out of my pocket. why is there not a vehicle recall for 2005 models when this occurs all the time? my vehicle currently has 69,000 miles. *tr | |||
| 09/07/2008 | 75000 | 1 | 01/17/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. while driving at an unknown speed, the vehicle would not shift into third gear and the instrument panel was blank. the dealer stated that the transmission and instrument panel failed. the dealer was willing to replace the instrument panel for free, but the transmission would be the contact's responsibility. the contact referenced technical service bulletin number 10025462 (power train:automatic transmission). the current and failure mileages were 74,000. updated 11/10/08 *bf the speedometer failed 2 days prior. updated 11/13/08. jb | |||
| 01/15/2008 | 40000 | 1 | |
| Was driving normally when i came to a stop light. instead of the speedometer dropping down to zero it stayed a 60 mph. the speedometer bounced up and down for awhile and now it just stays stuck on 150 mph. every once in awhile it will drop down to 90 mph, but then gets stuck back on 150 mph when i start driving again. *tr | |||
| 01/15/2008 | 65000 | 1 | |
| Speedometer is erratic. started at approximately 65,000 miles. speedometer maxes out, does not work or reads improperly. dealer informed me that the 03 and 04 models have a recall on the stepper motor but the 05 model does not have a recall. the speedometer does not function properly 90% of the time. do not know exactly how fast the vehicle is going. vehicle has approximately 72,000 miles now and the problem still exists. dealer said that a replacement would cost approximately $500 to fix. who can afford this after paying for a $35,000 vehicle. especially after having the steering shaft replaced numerous times, new intake gaskets, catalytic converters, blower motor wires smoked and melted. just a junky truck for the high price. *tr | |||
| 06/14/2007 | 63000 | 1 | 12/16/2004 |
| Truck used for travel to and from work. speedometer worked fine until about 54,000 miles then worked intermittently. speedometer gave out about 63,000 miles and is stuck at 84 miles per hour, even when parked. took vehicle to dealership and they indicated it would cost approx. $400-$550 to fix. i have owned 2 chevy trucks prior to this one. i once had to replace the speedometer cable on my 1979 chevy after it went out after normal wear and tear of 15 years. i know that they don't make them like they used too, but the speedometer out at 63,000 miles, with routine maintenance. i am sad to say i am very disappointed with the quality of my chevy truck. *tr | |||
| 03/02/2008 | 112000 | 1 | 02/13/2008 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. the contact stated that his speedometer failed. the dealer stated that because the vehicle exceeded 70,000 miles they would not repair the speedometer for free. the contact would have to pay $750 for a new instrument panel, plus installation. the failure mileage was 112,000 and current mileage was 114,611. updated 04/14/08. *lj the consumer stated knows of several other consumers with the same defect. updated 04/11/08 *tr | |||
| 09/01/2007 | 32000 | 100 | |
| Driving on the highway at about 65 miles per hour, speedometer suddenly started fluctuating wildly and now will not work. the needle sits anywhere from 0 mph to 120 mph but is never accurate. i could be going down the highway at 65 mph and the speedometer reads 120 mph, or completely stopped and the speedometer reads 90 mph. *tr | |||
| 02/28/2008 | 65000 | 100 | 12/15/2005 |
| At about 60,000 miles my 2005 gm chevy s1500 silverado truck's speedometer began to act erratically in posting the speed of the truck. at about 70,000 miles this problem became permenant and the only solution was to repair the problem at an estimated cost of $450. the problem was whether the car was stopped, even with the engine off, the speedometer would register different speeds at anywhere from 20 to 90 mph. on the highway it would even go past the max speed of 120 mph. the obvious danger here is that the driver has no idea exactly how fast the truck is traveling. while getting cost estimates to repair the problem. the mechanic phoned to get the part or parts needed to repair the problem. the person supplying the part knew immediately what the part cost and other details related to repairing it. obviously, this is an ongoing problem with these gm chevy silverado trucks and should be corrected by the manufacturer as the truck has less than 100,000 miles on it. *tr | |||
| 12/21/2007 | 59887 | 1 | 08/21/2005 |
| Speedometer failure. at around 55k, my speedometer failed. before it completely failed, the needle looked like it was struggling to keep up with speed, then it completely failed. when i noticed the failure, i looked down and it said i was going 120mph, which i was not. i've called the original dealership where i purchased the vehicle, they said the 03's and 04's were recalled, but the 05's weren't. i was also told that the 05 suburban was under recall? and that mine should be too because of the same cluster panel. i've heard nothing yet on a recall, and i don't want to be ticketed because i don't know how fast i am going. *tr | |||
| 04/23/2007 | 62000 | 500 | 04/20/2005 |
| My speedometer don't give correct reading while driving or parked. actually don't work right at all! *tr | |||
| 10/31/2007 | 55000 | 1 | 03/13/2007 |
| Speedometer failure. at around 55k, my speedometer failed. before it completely failed, the needle looked like it was struggling to keep up with speed, then it completely failed. when i noticed the failure, i looked down and it said i was going 120mph, which i was not. i've called the original dealership where i purchased the vehicle, they said the 03's and 04's were recalled, but the 05's weren't. i was also told that the 05 suburban was under recall? and that mine should be too because of the same cluster panel. i've heard nothing yet on a recall, and i don't want to be ticketed because i don't know how fast i am going. *tr | |||
| 02/12/2008 | 2 | 01/05/2005 | |
| The speedometer stopped started registering about 20 miles an hour below what i estimated i was driving at the time. the speedometer then started working properly 2 days later and then all of a sudden it just stopped working all together. the consequences are that i can't tell how fast i am driving and could lead to speeding tickets or accidents. *tr | |||
| 01/26/2008 | 51000 | 4 | 01/03/2008 |
| Speedometer sticks and i have to kill and start my truck over and over so it will go back to zero. *tr | |||
| 01/25/2008 | 50000 | 1 | 02/24/2007 |
| Stopped at stop sign and speedometer reads over 120 mph. only have 52,000 miles 2005 chevy silverado. stays maxed all the time. *cn | |||
| 01/15/2008 | 1 | 11/16/2004 | |
| My speedometer stopped working. *cn | |||
| 12/15/2007 | 1 | 02/11/2005 | |
| Speedometer began to act erratically then ceased to function.*cn | |||
| 12/12/2007 | 50000 | 1 | 11/10/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. while the vehicle was in park with the engine on, the instrument panel caught fire. the inside of the vehicle was damaged. the dealer asked the contact to call back the following day to speak with a manager. the failure and current mileages were 50,000. updated 03/14/08. *lj | |||
| 11/20/2007 | 50400 | 2 | |
| Speedometer failed, locked on 60 mph will not move, caused receive speeding ticket 78 in 65 zone from police. also the company i work for has a 2005 like this one,the speedometer failed last week in that truck. this should be a recall. if i had been driving in the mountains, this could have caused a crash. had to pay to replace instrument cluster. 50,400 miles. *tr | |||
| 09/24/2007 | 38000 | 100 | 04/15/2006 |
| Speedometer works intermittently and does not indicate the correct speed. when working, it may indicate speeds up to 30 mph less than the actual vehicle speed. it does not indicate higher speeds, only lower or not at all. *tr | |||
| 10/09/2007 | 42933 | 5 | 05/01/2005 |
| Tl*the contact owns a 2005 chevrolet silverado 1500. when the vehicle was stopped, the speedometer displayed 140 mph. the contact stated that the speedometer displays the incorrect mileage at all times while stopped and driving at any speed. the repair shop stated that the instrument cluster needed to be repaired. the cause of the failure was undetermined. the manufacturer stated that there was a recall for the 2003-2004 chevrolet silverado 1500, however, no recall was found in the nhtsa database. the current and failure mileages were 42,933. | |||