Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/09/200501
 On august 13th, 2008 i went to darryl burke chevy to consider buying a new truck and trading my 2006. during the trade in appraisal, the sales manager ask if the vehicle had ever been in an accident? i informed that no it had not. he said the tire, safety, and parts label vin did not match the vin in the windshield. i looked and witnessed the same information. the sales manager said that this would drastically effect the trade in value of my vehicle because it appears that replacement parts have been used. while researching this issue, i found that this must have occurred in the manufacturing process because there are 2 other vehicles which were shipped to other states that have the same problem. they have the labels on them that should be on my vehicle. the national insurance crime bureau has examined the other vehicles and determined that the manufacturer caused this mishap. i need to know if nhtsa can help with this issue because obviously most any dealer is going to recognize the discrepancy and may result in a depreciation in the value of my vehicle. the following vins appear on my vehicle. windshield , safety label , part label match windshield, tire load label . thanks for any help. *tr
05/04/20061
 2006 chevrolet silverado 1500 extended 0.5 ton: spear-tire lowering device. the plastic tube from bumper to square lowering nipple does not align. when inserting rode into tube you cannot connect with nipple. after 25 min. if fishing around for connection one person must crawl under the vehicle, look through small hole in rim of the spare-tire and with the third link of crank rode push the tube up and have the other person make the crank to nipple connection. the tube was not broken just too flexible and was out of alignment by at least 2 inches. one person far from any help like we were would be in trouble. also, there needs to be a flat metal contact pad on the rear axle that the jack top can rest on. the jack top is almost flat and seeing it resting on a round axle is unsettling. the jack need to also extend at least 1 inch more then it does because at full height the tire barely went on. we could have repositioned the jack further down the axle to get more height. *nm
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
08/31/2008506121
 Tl*the contact owns a 2006 chevrolet silverado 1500. the contact was experiencing a failure with the air conditioning and heating system in her vehicle. neither were working properly and no air would go through the vents. the contact also smelled something burning in her vehicle and immediately took it to the dealer. she was informed that the resister needed to be replaced. while the new resister was being installed, the mechanic also discovered that a connector needed to be replaced because it had melted. both the resister and the connector from the electrical air conditioning unit in her vehicle were replaced. the contact believes that a two year old vehicle should not experience those defects. the current and failure mileages were 50,612. updated 10/07/08. *lj the transmission line had a slight leak. updated 10/08/08. *jb
03/05/2008101/30/2006
 Air conditioning fan control melted, while i was driving there was a strong electrical fire odor. i turned off my fan and when i returned home i found that the fan resistor gm part# 89019088 and the connector gm part# 15862656 had melted. bare wires were visible and the pins in the connector were touching. initially before this occurrence the fan had stopped working at the highest speed then the next lowest speed and finally started to burn up. this is definitely a safety issue for someone who may not be familiar with the odor of burning of an electrical nature. i did replace the resistor at a cost of $55.00 and now need to get the connector which is at a ridiculous cost of $95.00. i did some research and found that numerous people had the same issue. i would think gm knows about this since they are probably selling quite a few of these items. one of the parts counter person's i spoke with knew about this issue. *tr
EQUIPMENT - MECHANICAL - JACKS
07/16/20068026109/29/2005
 Dt: the contact stated, the directions for changing a tire indicated there was a pad on the axle, for the positioning of the tire jack. there was not a pad on the axle as indicated, leaving no safe location to position the tire jack. *ak updated 09/13/06. *jb
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
07/16/20068026109/29/2005
 Dt: the contact stated, the directions for changing a tire indicated there was a pad on the axle, for the positioning of the tire jack. there was not a pad on the axle as indicated, leaving no safe location to position the tire jack. *ak updated 09/13/06. *jb