Consumer Complaints


Fail datemilesoccurencesPurchase date
VEHICLE SPEED CONTROL
03/13/20127501
 Speed control (cruise) does not hold. while going down an incline from the mountains, cruise control was set for 65 mph, and the vehicle increased speed to 85+ mpg before applying brake to slow down. called dealership and took vehicle to be checked in regards to this incident, and they stated that due to the department of transportation, new emission standards that transmission was made not to hold so as not to increase carbon footprint. this causes a very unsafe condition when driving when the cruise control is engaged. *tr
03/13/2012750
 Speed control (cruise) does not hold. while going down an incline from the mountains, cruise control was set for 65 mph, and the vehicle increased speed to 85+ mpg before applying brake to slow down. called dealership and took vehicle to be checked in regards to this incident, and they stated that due to the department of transportation, new emmission standards that transmission was made not to hold so as not to increase carbon footprint. this causes a very unsafe condition when driving when the cruise control is engaged.
04/08/201214000
 Tl- the contact owns a 2011 chevrolet silverado 1500. the contact stated that the vehicle would unexpectedly accelerate without warning whether the vehicle was stopped, in drive or reverse. in addition, the engine roms would exhibit an abnormal increase of 2000 or more when the failure occurred. on one occasion, the vehicle abnormally accelerated and the contact was unable to stop the unintended acceleration. the contact crashed into a road stump. five passengers sustained minor injuries and a police report was filed. the dealer inspected the vehicle, but was unable to diagnose the failure. the manufacturer was not contacted and the vehicle was not repaired. the failure mileage was 14,000 and the current mileage was 14,100. kmj
04/08/2012
 Tl- the contact owns a 2011 chevrolet silverado 1500. the contact stated that while stopped and in drive or in reverse, the vehicle would accelerate unexpectedly at any time and the rpms would rev to 2000 or more. the failure occurred on two separate occasions, and the second occasion the contact lost control of the vehicle and the vehicle crashed into a stump in the road. there were minor injuries and a police report was filed. the dealer inspected the vehicle, but was unable to diagnose the failure. the manufacturer was not contacted. the vehicle was not repaired. the failure mileage was 14,000 and th current mileage was 14,100. nw
10/19/20112260
 This is a dealer demo vehicle, first 2235 miles were demo. during my first morning (12hours after picking up at dealer) of ownership i was descending down a hill with the cruise on, and the vehicle proceeded to over speed approximately 5-7mph. i travel this hill both ways to/from work daily and this happens everytime. i though this might be an abnormal adjustment within the computer/etc so while taking in to the dealer for a tpms (tire pressure monitor system) issue i mentioned the overspeed issue to the service write up and they said that it was normal. i don't agree, but maybe it is. it does adjust back to normal cruise set speed but is unique. i had a 2002 dodge ram 1500 previously and it did not do this, and i have drove otr (over the road) semi-trucks and know the difference with overspeed being normal and abnormal. i would like this to be looked into, as it could be a hazard that could lead to unsafe situation.
10/04/20117600
 My 2011 chevrolet silverado 1500 has unwanted acceleration. its been happening for apprx a month, on and off. on tuesday 10/4/2011 i was leaving my parking space at work, i had my foot on the brake as i was turning out of the space, the vehicle just took off - accelerating without touching the gas. i then hit the brake which stopped the vehicle. i then got on the highway - (i-94) to head home, while driving on i-94 my vehicle lunged forward nearly striking the vehicle in front of me. i then backed off and kept a safe distance in the event that it happened again, sure enough - my vehicle started accelerating on its own. i realized it was doing it and had enough distance between me and the other vehicles ahead, so i allowed the vehicle to take off. my silverado got up to about 1500 rpms at 60mph, i clearly had my foot off the brake and the gas, feet flat on the floor. i allowed it to accerlerate on its own for apprx 1 minute but then had to stop. it is clearly driving itself. i drove the truck straight to the dealership and left it for the shop to look at the next day. the service dept could not re-create the proble, go figure. in the past month i've nearly hit several parked cars when pulling into parking spaces as the vehicle takes off accelerating, in these events i was also able to stop the vehicle w the brake.
07/02/20111000
 Tl- the contact owns a 2011 chevrolet silverado 1500. while driving 10 mph, the contact applied pressure to the brake when both the accelerator pedal and brakes were engaged at the same time due to them being installed to closely together. the contact was involved in a crash. a police report was not filed nor were there any injuries. the contacts front bumper sustained moderate damage. the vehicle was not repaired. the manufacturer was not notified of the failure. the approximate failure mileage was 1,000. the vin was unavailable. rvk
07/02/20111000
 Tl-the contact owns a 2011 chevrolet silverado 1500. while driving approximately 10 mph the contact approached a traffic stop signal, the brake pedal was engaged; however the brake and acceleration pedal responded at the same time. the accelerator pedal was accidentally engaged due to being closely installed beside the brake pedal. the vehicle unexpectedly crashed into the proceeding vehicle. there were no personal injuries and a police report was not filed. the contact
05/01/20111000
 Tl- the contact owns a 2011 chevrolet silverado 1500. the contact stated that while driving 10 mph the accelerator got stuck; while the contact pushed on the brake, the vehicles rpms were going 1300. the contact put the gear into neutral and the rpms went up to 1500. the dealer was contacted; and could not find any failures with the vehicle; and advised the contact to continue to drive the vehicle until the engine light illuminates on the instrument panel. the manufacturer was also notified of the failur. the failure mileage was 1,000 and current mileage was 3,000. nw
01/30/2011400
 Tl-the contact owns a 2011 chevrolet silverado 1500. the contact stated that while driving at low speeds and making a right turn when the vehicle wouldn't slow after trying to decelerate. he then crashed into a tree and the air bags did not deploy. the contact was not injured in a crash. the police were called and a report was available. the vehicle has not been inspected by a dealer nor has it been repaired. the failure mileage was approximately 400. tb