Chevrolet Silverado 1500 Hd 2002
Model Silverado 1500 Hd made in 2002 by Chevrolet got 45 consumer complains as well as 1 service bulletin. Consumer complaints with reference, among others things, to engine and engine and engine cooling. Technical service bulletines regarding fuel system, other.
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| FUEL SYSTEM, OTHER - STORAGE - TANK ASSEMBLY - PRESSURE RELIEF DEVICES | |||||
| PIE-0043 | 02/01/2010 | 10034428 | Chevrolet:gmc: engineering information-fuel tank pressure sensor, dtcs p0446, p0451 or p0454 set. gmc engineering is attempting to determine the root cause of the above concern. *pe | 11/15/2010 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| ENGINE | |||
| 06/01/2009 | 95000 | 1 | |
| 5 exhaust bolts have broken off on my 6.0 liter chevy engine. 3 on the driver's side and 2 on the passenger side. this is a common problem with this engine that chevy will not stand behind. the local dealer quoted me $2,000 to fix the problem. *tr | |||
| ENGINE AND ENGINE COOLING - EXHAUST SYSTEM | |||
| 05/15/2011 | 124000 | ||
| The heads on the bolts on the exhaust manifold have sheared. there is an exhaust leak which causes my truck to fail inspection. | |||
| FUEL SYSTEM, GASOLINE - FUEL INJECTION SYSTEM | |||
| 04/05/2007 | 68302 | 2 | 03/01/2007 |
| Tl*the contacts owns a 2002 chevrolet silverado 1500 hd. while driving 5 mph, the vehicle hesitated when the accelerator pedal was depressed. the vehicle then surged forward. the dealer stated that the throttle body was the cause of failure. the dealer cleaned the throttle body, however, approximately three days later, the failure recurred. the dealer stated that the throttle body was defective and should be replaced. as of july 27, 2007, the vehicle has not been repaired. the current mileage was 78,000 and failure mileage was 68,302. | |||
| PARKING BRAKE | |||
| 07/23/2011 | 77741 | ||
| Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings corriosion from front to rear on all above | |||
| POWER TRAIN | |||
| 06/01/2011 | |||
| This is a follow up to my previous complaint. first there is a correction with the date of incident. the correct date should read 06/01/2011 not 2010. after talking further with gm customer service and never getting a reassurance that they are considering helping cover the cost of repair, i have since taken the truck to a local independent transmission repair specialist that repairs vehicles for the municipality i work for. they gave the same diagnosis with the same malfunction code. they also informed me of a technical service bulletin that has been issued on this code by gm, which the dealer and the gm customer service rep. neglected to divulge. i have read the bulletin and it clearly states that transmissions showing this code and falling within a specified build date which is stated on the bulletin are to be replaced and that no further diagnosis be performed. that being said, gm stated that by taking the truck to a non gm certified transmission repair specialist they are no longer willing to help me. i did have the repair shop tear the transmission down to determine the exact cause of the failure and they stated that it was the plastic pistons in the accumulator housing that failed causing the transmission to over heat which in turn damaged other components within the transmission. i talked to gm this morning trying once again to get some resolve and was told by the same person that i have been dealing with from the get go that they were going to help me but now can't. this is the same person that said gm could not guarantee any help, in every conversation we had til today. in conclusion, the dealer was the first to diagnose the problem and recommend a solution of replacing the transmission without any further breakdown of the transmission (they already knew of a prob. gm customer service knew this and was unwilling to commit to helping me. | |||
| 06/01/2010 | 24000 | ||
| While driving, the automatic transmission shifts abrutly causing the truck to jump forward. the transmission will continue to shift hard through all gears until truck has been stopped and shut off for a period of time. this is an intermitten occurrence. it has happened approx. 5 times from 24000 miles til now at 31000 miles over a period of 6 months. dealer checked transmission and states that fluid is burnt, slips in second gear and recommends a new transmission instead of repair. there are several factors that need to be taken into consideration. the first being the age of the vehicle which is 9y/o. second is the mileage which in january of this year was 17000 miles. third factor would be the condition of this vehicle, driven by an elderly man, always garaged, kept in texas and never towed anything. this vehicles condition for it's age is like new with all maintenance being done by the dealer from which it was purchased. the local dealer which diagnosed the problem will vouch for the conditon of the truck. this was reported to gm customer service on fri. nov. 11, 2011. i am waiting for a satisfactory outcome to this bad transmission. gm has yet to commit to helping cover the cost of any repairs. they want me to pay the $1100 to tear the transmission down to find the problem before they will decide anything. i belive this is not my responsibility since the dealer stated that they recommend the transmission be replaced. | |||
| SERVICE BRAKES | |||
| 02/04/2013 | 85000 | 1 | |
| Traveling down hill on snow cover roads at about 40 mph, the light turned and i hit the brakes and the pedal went to the floor, the rear wheels started sliding. i was not able to stop in time to make the light, but was able to get on the shoulder to avoid an accident and come to a stop. after investigation i found the steel brake lines that were badly corroded had ruptured. *tr | |||
| 02/04/2013 | 85000 | ||
| Traveling down hill on snow cover roads at about 40 mph, the light turned and i hit the brakes and the pedal went to the floor, the rear wheels started sliding. i was not able to stop in time to make the light, but was able to get on the shoulder to avoid an accident and come to a stop. after investigation i found the steel brake lines that were badly corroded had ruptured. | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 04/20/2012 | 126000 | ||
| Brakes failed due to rust / corrosion. these brake lines should be made of stainless steel. they are made from low grade steel. it amazes me that something as critical as brakes would be chosen as a way to lower costs especially when the company which made the truck was bailed out by the same tax payers whose lives they put at risk. next truck will be a toyota. | |||
| 07/01/2010 | 59000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 1500 hd. the contact stated while he examined the vehicle he noticed that the brake lines, and the rear axle was corroded. the manufacturer took a report 71-911686950, and advised to take the vehicle to the dealer to be diagnosed. the vehicle was not taken to the dealer. the vehicle has not been repaired. the failure mileage was 59,000 and the current mileage was 61,088. li | |||
| 08/06/2007 | 10829 | ||
| Tl* the contact owns a 2002 chevrolet silverado 1500 hd. the contact stated that when the brakes were applied, the contact would experience abnormal brake fluid leakage and a loss of braking power. the dealer advised the failure was due to corrosion and rusting of the frame which caused the brake line to rupture. the dealer replaced the metal brake lines and the front caliber yet the failure persisted. the manufacturer was not contacted. the failure mileage was 10,829 and the current mileage 15,853. | |||
| SERVICE BRAKES, HYDRAULIC - ANTILOCK | |||
| 08/28/2007 | 57200 | 30 | 08/15/2002 |
| Tl*the contact owns a 2002 chevrolet silverado 1500 hd. while driving 10 mph and attempting to stop the vehicle, the abs activated. the brake pedal extended to the floor when it was depressed. no warning indicator lights were present. the contact received recall notice number 05068 and nhtsa campaign id number 05v379000 (service brakes, hydraulic:antilock). the dealer stated that they cleaned the wheel sensor speed control and after test driving the vehicle, the abs continued to fail. the dealer also advised the contact that there is a $90 diagnostic fee and a $300 fee to replace the hub. the dealer stated that the hub repair may not correct the failure. the failure and current mileages were 57,200. updated 01-15-08. *kb updated *jb | |||
| 11/01/2006 | 51900 | 60 | 06/15/2002 |
| Tl*the contact owns a 2002 chevrolet silverado 1500 hd. while driving at a low rate of speed to 60 mph or trying to park when applying the brakes the pedal made complete contact with the floor. he had to continue to engage the brakes until the pedal extended normally. the dealer stated that the power steering pump needed to be replaced. the repair was performed a month ago and the failure continued to occur on a daily basis. during cold temperatures the failure didn't occur. the contact was aware of recall campaign# 05v379000 concerning service brakes: anti lock. the dealer informed him that this vehicle was not a part of the recall. also, he stated that odi# 10158205 duplicatede the failure. he filed a complaint with gm and and was given case# 71-506187062. the failure mileage was 51,900. the dealer recently stated that they were unable to duplicate the failure. the current mileage was 52,200. *ak | |||
| STEERING - HYDRAULIC POWER ASSIST SYSTEM | |||
| 11/01/2006 | 51900 | 60 | 06/15/2002 |
| Tl*the contact owns a 2002 chevrolet silverado 1500 hd. while driving at a low rate of speed to 60 mph or trying to park when applying the brakes the pedal made complete contact with the floor. he had to continue to engage the brakes until the pedal extended normally. the dealer stated that the power steering pump needed to be replaced. the repair was performed a month ago and the failure continued to occur on a daily basis. during cold temperatures the failure didn't occur. the contact was aware of recall campaign# 05v379000 concerning service brakes: anti lock. the dealer informed him that this vehicle was not a part of the recall. also, he stated that odi# 10158205 duplicatede the failure. he filed a complaint with gm and and was given case# 71-506187062. the failure mileage was 51,900. the dealer recently stated that they were unable to duplicate the failure. the current mileage was 52,200. *ak | |||
| SUSPENSION - REAR | |||
| 07/01/2010 | 59000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 1500 hd. the contact stated while he examined the vehicle he noticed that the brake lines, and the rear axle was corroded. the manufacturer took a report 71-911686950, and advised to take the vehicle to the dealer to be diagnosed. the vehicle was not taken to the dealer. the vehicle has not been repaired. the failure mileage was 59,000 and the current mileage was 61,088. li | |||
Car dealers selling
| State | City | Zip | Name | Phone |
|---|---|---|---|---|
| CA | LAMESA | BOBS STALL CHEVROLET | UNKNOWN | |
| MA | AMESBURY | 01913 | AMESBURY CHEVROLET | 9783880861 |