Consumer Complaints


Fail datemilesoccurencesPurchase date
ELECTRICAL SYSTEM
05/06/2012127000
 Tl* the contact owns a 2003 chevrolet silverado 1500 hd. the contact stated that the air conditioner was inoperable and the plastic wires that came from the unit were melted. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not under warranty and there were no recalls addressing the failure. the manufacturer was notified and repeated those sentiments. no further assistance was offered. the vehicle was then taken to an independent repair shop for repair. the failure mileage was 127,000.
05/06/2012127000
 Tl-the contact owns a 2003 chevrolet silverado 1500 hd. the contact stated that the air conditioner was inoperable and the plastic wires that came from the unit were melted. the vehicle was taken to an authorized dealer and the contact was informed that the vehicle was not under warranty and there were no recalls addressing the failure. the manufacturer was notified and repeated those sentiments. no further assistance was offered. the vehicle was then taken to an independent repair shop for repair. the failure mileage was 127,000. sm.
05/06/2012127000
 Tl-the contact owns a 2003 chevrolet silverado 1500 hd. the contact stated the air condition was inoperable. the contact stated the plastic wires coming from the air condition melted. the vehicle was taken to the dealer who stated to repair the air condition it would be a charge to the contact. the vehicle was not on recall or warranty. the manufacturer was notified who stated there was no recall or warranty and there would be a charge to the contact. the manufacturer offered no other assistance. the vehicle was repaired at another mechanic shop. the failure mileage was 127,000. mw
01/01/200875000
 Tl*the contact owns a 2003 chevrolet silverado 1500 hd. the contact stated the fuel gauge intermittently displayed improper readings of empty and full. the contact also stated the speedometer intermittently displayed improper speed readings. the vehicle was taken to an authorized dealer where the contact was told the instrument cluster needed to be replaced. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 141,000.
01/01/200875000
 Tl-the contact owns a 2003 chevrolet silverado 1500hd. the contact stated the fuel gauge intermittently displays improper readings of empty and full. the contact also stated the speedometer intermittently displays improper speed readings. the vehicle was taken to an authorized dealer where the contact was told the instrument cluster needed to be replaced. the vehicle was not repaired. the failure mileage was 75,000 and the current mileage was 141,000. sm.
02/10/201190000
 Instrument cluster has continued to fail. called local chevy dealer, because truck is over the mileage it is no longer covered by recall that i was not informed of. first oil pressure gauge quit then speed ometer failed. chevy has known of the problem and should be held accountable to fix this problem.
04/29/201086800
 The instrument panel cluster suddenly went on our 2003 chevy silverado. gmc supposedly offered a voluntary warranty extension, but told customers not to take truck to dealers unless the issue was present. we have 86,800 miles on the truck. the odometer and battery guage are broken. it now says we are going 20mph when we are parked! gmc made us pay $45 for diagnostic and repair will cost $415. gmc denies coverage for this issue, based on their policy regarding miles. we do not think truck will pass inspection unless we get repairs done , and we also think not knowing speed you are driving or the status of your battery could pose potential safety risks. we also want to advise others to get it done before problem occurs.
06/10/20081
 The gauges have a mind of their own. it started with the oil pressure gauge and now none of them are working. went to a dealership and they said that it would cost over $500.00 to replace to defected part and that gm issued an extended warranty up to 70,000 miles. why not a recall??? with as many complaints that are here, they should recall this part and stand behind their products especially if they want a bail out. *tr
10/28/20081120001
 I own a 2003 chevrolet silverado 1500hd, my problem started with the heated seats coming on and going off by their self. i took my truck to the dealership but they could not find any problems with the electrical system. now my tachometer and speedometer have stopped working. i think i heard something about defected instrument panel from chevrolet that required replacing the instrument panel but i can not find any information on that. i would like get this problem fixed before it continues shorting out the rest of the electrical system. *tr
05/01/2006380001
 Speedometer will occasionally read from 5 to 30 mph from true speed. when this malfunction occurs, stopping the truck will not cause the speedometer to go to 0 mph as expected but will read, for instance, 25 mph. turning the ignition off and restarting the engine while parked will make the speedometer read approximately 4 mph closer to zero each time. this malfunction has caused me to drive at inappropriate speed many times. *tr
09/15/200640000503/03/2003
 My speedometer is malfunctioning. this was first pointed out by an idaho state trooper when i was pulled over with my family in the truck pulling a trailer. my speedometer read 60 but i was clocked at 79 mph. this last weekend on a trip to down i-5 in california, i was doing what thought was 70 mph but i was passing a lot of cars and when i remember the issue my tachometer read 3500 rpm which means i was doing 80 plus. then yesterday (10/22/2006) my speedometer read 10 mph when my tach indicated 2100 rpm (~62 mph), which was confirm by by wife following in another vehicle. the problem is inconsistent. the speedometer seems to work for a while but then degrades and the speed indicated does nor reflect the actual speed. between the initial occurrence and 10/20 i did not make any trips longer than 20 minutes and did not notice a problem except for a somewhat jerky speedometer needle. the speedometer seems to reset after the vehicle stop for a while. estimated cost of repair is $98-$105 evaluation and $550-$600 actual repair which includes parts and labor. *nm
05/24/200545000102/17/2003
 Speedometer stop functioning and doesn't accurately reflect the vehicle's speed. the speedometer is stuck at 120+ mph. i took the vehicle into the gm dealer and they said that the entire electronic instrument panel must be replaced at a cost of over $500. after searching the internet forums it appears to be a widespread problem. see this website http://www.topix.net/forum/autos/chevrolet-silverado-1500/tr5qab2mn19bl1d2j. this poses a safety hazard because the driver does not know the speed of the vehicle. *nm