Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STEERING | |||
| 08/20/2010 | 93000 | ||
| 2003 chevy sliverado 1500hd intermediate shaft has been replaced 3 times while under warranty. know the vehicle still has the same problem and cheverolet will not cover the repair. | |||
| 01/14/2011 | 140000 | ||
| Tl-the contact owns a 2003 chevrolet silverado 1500 hd. the contact was driving approximately 25 mph, and the rear wheels turned in an awkward position causing a loss in steering. the vehicle would not steer in a straight direction. suddenly, the vehicle veered off the road and crashed into a utility pole. the contact stated the failure was related to the rear axle centering spring. the vehicle was completely destroyed and towed to the residence. a police report was not filed. the contact sustained injury to the neck. the failure mileage was approximately 140,000. the vin was unavailable. js | |||
| 02/28/2010 | 50000 | 1 | |
| My 2003 chevy silverado z71 1500 pick-up experiences power steering failure when going a very slow speeds (i.e. turning into a parking lot) on right turns only. chevy dealers have not been able to diagnose the problem...some have said that if i change the steering box from a 670 to 680 model it would help but not eliminate???? has been happening for the last 40,000 miles. *tr | |||
| 01/10/2007 | 18013 | 2 | 12/15/2003 |
| Steering wheel knock cause by intermediate steering shaft. the shaft was replaced at 18,013 miles and failed again at 31,000 miles. gm has know about this flaw since 1999 and has no known permanent repair. *jb | |||
| 10/15/2004 | 3 | 07/15/2003 | |
| 1. -poor design of steering shaft that allows lower shaft to become very loose and could result in loose or failed steering 2.- failed steering collision 3. -lower shaft lubricated it failed. shaft has been replaced ever year during the last 3 years and now general motors refuses to do anything about it. *nm | |||
| STEERING - COLUMN | |||
| 06/07/2007 | 10000 | 3 | |
| Loud noises coming from steering shaft, repaired twice under warranty. *tr | |||
| 12/19/2005 | 35000 | 3 | 12/19/2005 |
| 2003 chevrolet 1500hd 4x4 - the intermediate shaft made a clanking sound while turning and driving. it was extremely annoying and loud. i took vehicle to the dealer twice while under warranty. i now only have 57,000 miles on the truck. both times they greased the shaft. now it was back even worse. the dealership told me that gm has come out with a new shaft. however, they do not know if it will be any better or worse, and of course they wanted me to pay for the new part. how could i know if the shaft was on the verge of failure? do i just allow the noise to continue until it failed? will it fail? what will happen when it fails? i would expect gm to own up to this problem. they knew it was a design flaw, but refused to accept responsibility.*ak | |||
| 07/01/2006 | 45000 | 2 | 12/26/2002 |
| 2003 chevy k1500 hd has had continuing problem with knocking noise from steering column. already have taken it in once and a repair at the dealership was performed but i do not know what that consisted of...they claim they replaced the part but it is not 26,000 miles later and its doing it again worse than before. *jb | |||