Consumer Complaints


Fail datemilesoccurencesPurchase date
SEATS
05/21/20021
 Consumer states that the frame of the driver side seat broke, causing seat to collapse and fall onto the floor of the vehicle.*jb
06/01/1996
 Driver seat structure has collapsed on three separate occasions. bolt inside seat frame sheared off, and had to have this repaired at his cost. there was a reference to an investigation that consumer has found: ea 97-023. please provide any additional information/attachments. *ak
02/28/20010
 While consumer was trying to adjust himself on seat, seat bolt broke, leaving consumer flat on his back where attaching bolt was broken. *ak
11/02/2000
 Passenger's seat broke from seat anchor, causing seat to move back and forth. dealer notified, and informed consumer that vehicle was not covered under recall due to vin, and was out of its warranty. please feel free to provide any further detailson this matter. *ak
 While traveling and without any indication dirver's seat broke from anchor bolts. please provide further information.*ak
06/01/1998102/08/1997
 Driver's side seat broke to where seat is bolted in to bracket, causing seat to rock back and forth. seast weld at bracket or rivot at bracket could not get tight because of carpeting in between the pieces of steel. *ak *ml
09/13/1999
 The frame on the driver's side seat is broken which caused the seatback to collapse when the driver sat in the seat. the seat is being repaired by the dealership. *ak
 When driving at any speed driver side seat broke, which cause the consumer to fall back. dealer repaired the seat once, but problem reoccurred. *ak
 On front driver's seat there are 4 bolts attached to the frame. metal part of the frame broke, causing the seat to fall back into the back seat. *ak
12/01/199809/01/1994
 The frame on the left front corner of the driver's seat is broken, causing the seat to rock back and forth. the dealer is aware of the problem. the frame has not been repaired. *ak
01/28/1999104/01/1994
 This problem is in excess of the previous seatback problem. this was a metal fatique of the bottom of the seat where it bolts to the seat track . thias metal is too thin, making it a hazard to be driving. i was fortunate to be at stand still when the seat gave way. i think that this incident should be througly investigated. thank you for your time. *ak
09/05/199709/01/1994
 I was sent two notices in august 1997 concerning: the seat recliner to seat frame attaching bolts loosen, fatigue, and fracture, allowing the seat back to suddenly recline. on my truck seat the welding under the seat broke and the entire seat broke and we went backwards. it's still broken and is a safety defect. i contacted chevrolet at 1-800-222-1020 on 11-23-98. i felt, at the time in august 1997 that since reliable chevrolet (in richardson tx) that nothing would be done to correct this problem, so i did nothing else about it. while having some work done on my truck, in kansas nov 10/1998, the repair shop was concerned about the seat being broken that chevrolet should have fixed the defect and they gave me the 800 # to chevrolet. i spoke with davina rutherford at this 800# and she told me, at this date of 11-23-98, there we no recalls concerning the seats, so they couldn't help. your help is greatly appreciated. i am a disabled veteran and don't have the funds to get the seat fixed, as i believe chevrolet should correct the problem. your help is greatly appreciated.
08/13/1998
 The vehicle was parked and someone side swiped the drivers side, causing drivers seat to break for the second time. frame is being repaired. also, the vehicle caught on fire. consumer witnessed the accident. fire department did not come to the fire. dealer has the vehicle investigated, and cannot duplicate the problem. *ak
07/01/19981
 Mounting bracket for the driver's seat has sheared off at the bolts. dealer has been notified about the problem. the seat has not been corrected. *ak *slc
SEATS - FRONT ASSEMBLY - RECLINER
09/17/2002
 While driving noticed driver's seat latch broke. repaired on several occasions. however vehicle continues with same problem. dealer has been notified.any details additional information, feel free to add on.*ak
07/03/20011
 Consumer was rear ended by a vehicle with such force that the driver's seat broke and the consumer was tossed into the extended cab, then her vehicle hit the vehicle in front which threw the driver from the extended cab into the front windshield.*jb
09/06/1999
 The driver's seat fell backwards after driver got in. the seat recliner was repaired under recall #96e010000 3 yrs ago. the washer had came off the bolt. been to dealer & notified by mechanic the frame of vehicle was broken. owner checked & did not see any broken frame.
 While driving seatback broke and fell backwards. dealer said it needed a seatback recliner and hinge. *ak
07/30/1996106/01/1996
 About a week after we purchased the truck, we noticed that the passenger side seat would only lock in full forward position are in full rearward position. no in between. as we were on a trip and not using the seat adjustment we forgot about it. the truck was recalled for the drivers side seat back recliner bolts, got it repaired, now some time the passenger seat slides forward by its self, now thats dangerous. i took the truck in today 6/24/99 for the second recall 98065 brake switch. told the service man the problem with the seat, they checked both sides drivers and passenger. drivers is power but is loose. he informen me that both seat risers were worn out and that is why the seats are loose. knew of no warrenty on them, he said that the years 94 to 96 were all bad, they have this trouble all the time. the truck is cherry, why do they ware out so soon? the seat adjustments are hardly ever made. i told him that i was going to contact nitsa. he said to call the zone rep and maby they would -maby pay half. if this is true what he told me about all the 94 to 96 trucks haveing bad seat risers, then there should be a recall i beleve. he said that the 97 up have a new design on the seat risers. the drivers side after they did the recall on the seat recliner always seemed loose to me. now i know why for the parts are worn out, this i do not understand. i have never had that happen in any of the vechiles i have ever owned. now the truck was just two years old and had only 28,00 miles on the speed-o when i purchased it. and the seat risers were worn out then. does general motors expect no more than two years or less for the seat risers to fail? if we had a head on accident and the seat will slide forward, then it could result in a fatality. there is no excuse for this shoddy parts. the only reason the drivers seat doesnt slide forward is because it is electrically powered. i beleve this is a dangerous situation, faulty parts, bad design. how comes they changed the sea
12/06/1998
 The bolt that holds the seat on the driver's side is broke, causing the seatback to collapse. the dealer is aware of the problem. driver experienced the same problem 2 or 3 years ago. bolt was replaced under warranty. *ak
12/01/19980
 When consumer was driving out of a parking lot about 5 or 10 mph the driver's seatback fell ,leaving consumer flat on her back. the seat didn't have any broken bolt, according to consumer.
09/26/1998
 While sitting still at a stop sign, driver began to pull off then the front driver's seat snapped backward into the reclining position without warning. dealer was contacted. *ak
08/03/1998
 Vehicle has the same problem as technical bulletin 95v246000, concerning seat recliner to seat frame, attaching bolts on these vehicle could fracture, allowing seatbackto suddenly recline, causeing driver to lose control. dealer notified and will not repair because vehicle does not come under this technical bulletin, and refused to repair unless cost goes to the consumer. *ak