Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SEATS | |||||
| 050850012 | 10/01/2005 | 10017764 | Unwanted/loose seat movement. *tt | 11/29/2005 | |
| 510 | 10/01/2003 | 10016226 | Repairing napped fabric-seats may have been upholstered in napped fabrics with dorchester on the bolster and honeycomb on the insert. *sc | 09/02/2005 | |
| 3025 | 01/01/2004 | 10008794 | Repairing cloth seats with napped fabric. *mj | 08/23/2004 | |
| 990850004 | 04/01/1999 | 606575 | Subject regarding seat noise / vibration - creak in front seat cushion, rattle / vibration in 40% front seat, jingle in 20% folding center seat. *tt | 08/27/1999 | |
| 990850005 | 04/01/1999 | 606577 | Experiencing rattle noise at rear seat upper attachment where the seat connects with the rear cab wall. *tt | 08/27/1999 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SEATS | |||
| 06/09/2006 | 62000 | 1 | |
| The seat locking device broke while braking allowing the seat to rush forward. my knees hit the bottom of the dash. if i were in a high traffic area, a wreck may have occured. *tr | |||
| 11/23/2006 | 55655 | 1 | 02/11/1999 |
| While attempting to adjust the driver's seat in my 1999 chevrolet silverado pickup truck, i found the seat would not lock in place. moving the seat back and forth in an effort to lock it, something appeared to break causing the seat to move quickly forward, pinning me against the steering wheel. i later found a small plastic fragment on the floor and assumed it was part of the track locking system. the seat now was completely free in its movement forward and backward, extending to the limit in each direction. i took the broken piece to a local dealer who explained that it was, indeed, part of the seat adjustment mechanism, and, when broken, the seat would move without restriction forward or backward. when i questioned why such a critical piece of equipment was not made of metal (instead of plastic), i was told that yes, it should have been. had this failure occurred while driving, it could have caused serious, if not fatal, consequences. once the part breaks, any application of the brakes will immediately slam the driver forward into the steering wheel with considerable force. the opposite effect is also felt when accelerating. i was very fortunate that the part broke before i had left the curb. this is a very dangerous design and system. these parts should be manufactured from hardened steel instead of plastic material (even nylon.) at best the surprised driver is immediately and totally distracted; at worst, he is totally incapable of maintaining control of his vehicle, being slammed forward and backward as he applies braking or acceleration. the cost of repair of this condition is approximately $400. and should not be borne by the consumer. general motors should address the type of material used in the manufacture of these parts for future vehicles, and recall and replace them on older models. note: my vehicle has less than 56k miles. *nm | |||
| 03/04/2006 | 63500 | 1 | |
| Inferior white plastic part in driver's seat track of 1999 chevy silverado 1500 failed, causing driver's seat to slam into steering wheel after quick stop at low speed. gm svc. says there are no other reported failures, i find this hard to believe. *nm | |||
| 04/21/2005 | 3 | 01/01/1999 | |
| Emergency brake failed three times. the consumer contacted the manufacturer. *nm while driving consumer tried to down shift and the vehicle would not go into gear. the brakes locked up and the anti-lock braking system did not work. the emergency brakes also failed to work causing the driver to hit a tree. the driver or passenger side air bag did deployed. the driver's seat ejected off of the floor with the driver strapped into the seat. the vehicle had caught on fire upon the side impact. consumer has had trouble shifting threes times previously and the transmission along with the clutch had been replaced once before. *tt *sb | |||
| 05/16/2005 | 123973 | 1 | 08/30/1999 |
| Dirivers side seat failed to stay locked in position and slid forward when brake was applied. this cause me to be thrown foreward with all my weight on the brake petal. if not for the seat belt and no one following close behind it could have been very serious. | |||
| 05/16/2004 | 11675 | 1 | 07/10/1999 |
| Adjusting front driver seat when adjusting lock broke sending seat sliding forward. seat will not lock just slides back and forth when driving. since safety belt restraint is in the seat and not bolted to the actually frame of truck seat slides back and forth during braking and acceleration. not safe to drive until fixed. the broken piece is a three inch piece of plastic. i really don't feel safe now in knowing that the only thing restraining me from crashing into the steering wheel and into a inflating airbag during a front crash is a piece of plastic that could and will at any time break for no apparent reason except for the fact that chevrolet has a design flaw and still does not feel they should issue a recall to have this replaced with something that would provide more security than a piece of plastic. and the kicker is the tech at the dealer claims it takes 2.5 hours to replace the locking adjuster at the rate (my bill was $230 just for the labor) and the part cost ranges from $150 to $200 depending on where you get it. outrageous if you ask me. i called chevrolet customer service and was able to get my part for free but still had to pay labor to have it installed. i have a 1999 silverado but it only has 11,000 on it so the part definitely did not break due to wear and tear. so i guess after a few people are seriously injured or killed maybe someone will actually do something about safety issues such as this and make the manufacturers of these vehicles with safety issue responsible. *la | |||
| 04/18/2004 | 61400 | 1 | 05/14/2003 |
| Seat position mechanism on manual adjust 60/40 bench seat failed causing seat to unexpectably move forward during a panic stop. the seat moved from rear most position to front most position. during this event the seat belt also failed to restrain the driver. no injuries were present.*ak | |||
| 02/12/2004 | 48000 | 1 | |
| The driver's seat track is broken. it is very difficult after accessing the rear seat to get it to lock in place. somtimes slides forward or backward without warning. seat tilt adjuster also broken, just flops on floor. dealers are not very helpful. huge safetly issue.*ak | |||
| 04/12/2004 | 62000 | 0 | 09/19/1999 |
| Plastic seat-locking device on driver side seat broke in half inside rail causing the seat to slide back and forth without any restriction thereby preventing the seat from locking into position. had noticed several times that the chair had difficulty lokcing when seat was adjusted to gain access to back seat. | |||
| 03/30/2004 | 68000 | 1 | 01/05/2000 |
| While driving home in my 1999 silverado with manual control seats, i had an uncommanded release of the driver seat while braking. upon investigation a part of the seat was found broken off and laying in the seat track. there was no adjustments performed to the seat prior to the failure occurring.*ak | |||
| 02/24/2004 | 51000 | 6 | 03/20/2003 |
| Driver's seat is no longer working properly. when the gas pedal is depressed seat slides backwards. when the brakes are depressed, the seat would slide forward. consumer has made an appointment with the dealer to examine the problem. this problem has happened numerous times in the past six months. *ak *nm | |||
| 02/08/2004 | 34600 | 0 | 04/13/2000 |
| Inner seat adjuster on driver's side broke on my '99 chev silverado extended cab truck, having 34,000 miles, allowing seat to move forward and backward on rails without restriction. seat belt is part of seat thereby resulting in the driver to be moving forward and backward on seat rails without restriction. seat of course does stop in the further most backward and forward ends of seat rail. chev dealer lists part as inner adjuster part #14691. the part is sold as a whole according to the dealer and retails at about $149.00. what appeared to break was a plastic piece that fits in the rail and which would seem to be the part that halts the seat in the position chosen by the occupant. i still have the broken piece as recovered from my floor board. i had been having problems for a week or so with the seat not moving forward and backward when attempted by adjustment lever. i assumed i had something under the seat impeding movement, but was actually due to the aforementioned problem. | |||
| 09/12/2003 | 37525 | 1 | 02/12/1999 |
| The drivers side seat adjuster that retains the front seat position when the rear seat has been accessed, failed, resulting in the inability of the drivers seat to remain in a fixed position. this condition allows the drivers seat to slide back and forth depending on accelerating or braking. the part is a white plastic (most likely polypropylene based), and is not of sufficient strength for it's job. plastics tend to get brittle with age and this may be part of the problem. even though this failure occurred while i was stationary, accessing the rear seat area, when i did attempt to park the vehicle in my driveway, knowing full well the seat was not secure, the very slightest touch on the brake pedal sent me flying forward and i banged my knee on the dashboard! this is most definitely a safety issue as there are 16 complaints already on the nhtsa web site for 1999 sliverado's with this same problem! i have contacted chevrolet's customer service department and they advised me to take my truck to the dealer. i told them it is unsafe to drive and would they pay for a tow? they told me i am responsible to get the vehicle to the dealer for inspection and then they will evaluate the problem. i said, there is no more evaluation needed than the fact the part broke and it is unsafe this is a safety defect and i have seen recalls issued for less serious issues. i feel nhtsa should look into this problem and mandate a recall on this problem. some owners have had this happen more than once! will nhtsa wait until someone is seriously hurt or killed before they act? *ph | |||
| 03/01/2000 | 02/01/1999 | ||
| Lock for drivers seat has failed twice | |||
| 05/12/2003 | 22637 | 1 | 06/15/1999 |
| Drivers seat locking mechanism broke. when brakes were applied, driver was thrust against steering wheel. seatbelts do not help as they are attached to the seat. seat slides forward and backward freely. i feel this is a severe safety concern due to the fact that you cannot control the vehicle when you are unable to stop the seat from flying you forward. the locking mechanism should never break. the chevrolet dealer calls this a seat adjuster, but is a piece of plastic that has the locking pin in it. a piece of plastic to hold a seat in its place is totally stupid. *tt | |||
| 05/12/2003 | 1 | ||
| While braking the drivers seat broke. *nlm | |||
| 04/28/2003 | 76130 | 1 | 02/02/2000 |
| Front drivers seat will not slide all the way back after you have tilted it forward and put it back. it seems to hang and not move backward until you play around with it. then the seat will not lock in place when you make an adjustment, then you have to kind of force it into a locked position. also the seat rail has looseness in it. it fails every time you make a seat adjustment. *jb | |||
| The front driver's side seat slide forward while stopping at a stop sign. i stopped and could not get it to latch back in place which is difficult since i am some what tall and had to use my left leg to brace my self so i would not slide forwrad the rest of the way. the abs light came on while driving home upon arriving home i got out and heard a noise which seemed to be coming from under the driver's side door. i let it go for a while about two days and it ran the battery down causing me to have it jump started since then i have pulled the fuse to the abs in the fuse box to turn whatever was running off. dt | |||
| 02/14/1999 | |||
| Driver's side seat will not slide back or forward or will stick in one position on sliding rail. contacted dealer.*ak | |||
| 05/10/2002 | 1 | 08/24/1999 | |
| While at dealership for repair work mechanic determined that rear rotors were crumbling and needed to be replaced, drums and lining as well.*ak the emergency brake was not working. the rear brakes were corroded and worn out. the rear brake pads and both rear rotors were replaced. the brake shoes on both sides were replaced. there was a squeaking noise in the front end when the vehicle goes over bumps. the driver door panel failed and was reinstalled, also the arm rest for the bucket seat pops off constantly, seat belts lock up after being replaced twice under recall, the steering joint was repaired, also when consumer steps on the gas, the truck does not move for a few seconds, the rear window was replaced, due to leaking, and the engine hesitates. *yh | |||
| 03/19/2000 | 1 | 03/31/1999 | |
| Driver seat bottom would move forward while driving. dealer replaced seat adjuster.*ak *yh | |||
| 06/11/2001 | 1 | 03/31/1999 | |
| Abs light came on while driving also, when engine was shut off fan kept going. dealer replaced abs motor. *ak the rear window on passenger side leaks water. driver side window rattles when closing door. driver door squeaks when opening and closing. the front seat belt locks up. the front end was leaking due to front differential vent failure. wiper blades failed. driver?s seat would not move due to seat adjuster failure. the abs light came on because the abs motor was defective. transmission was leaking. the battery was leaking and was replaced. the coolant light came on due to a leaking water pump. *yh | |||
| 01/27/2002 | 2 | 12/01/1998 | |
| Drivers seat failed to lock into position, this was second occurrence. when brakes were applied, driver was thrust against steering wheel hitting chest and face and injuring wrist, knees hit the dash, seat ran onto left foot. seatbelts do not help as they are attached to the seat. when driving, seat slides forward and backward freely. when the brakes are applied the seat slides forward, causing the foot to hit the brakes harder, thereby causing an abrupt stop. luckily my children who were passengers at the time had their seatbelts on or they would have hit the dash. most vehicles never have this occur in their lifetime, but this has happened twice within a year and a half. first time was august of 2000. cost to replace is over $500. i feel this is a severe safety concern due to the fact that you cannot control the vehicle when operating, especially when stopping. the seatbelts don't help as they are attached to the seat. major concern for me is if i am in an accident these brackets will not hold!!! i am a 120 pound woman, i do not adjust the seat often, i keep it positioned all the way to the back. my normal wear and tear could not have caused these railings to break. i have children who will be coming of age to drive. what would happen to a less experience driver? what if passengers didn't have seatbelts on? what if i was hauling a trailer? what of the force of the added weight of the trailer when stopping? what of the contents on that trailer? what if i have a minor accident, say a rear end collision, will my seat hold me in place? i don't have faith they will! because this has happened twice within a short period of time and on a fairly new vehicle, i believe the dealership or chevy should repair at no cost to me. there are no airbags that inflate for protection, it is a solid impact. if someone from chevy should hit their steering wheel one time like i did, i think they'd take this issue very seriously. *ak *yh | |||
| 03/30/2000 | 2 | 07/31/1999 | |
| Without any indication, front end of vehicle locked up, causing consumer to lose control of vehicle. dealer was contacted, and stated that subframe needed to be replaced. *ak *nlm the front differential was torqued sideways and broken apart, causing the frame to have 2 breaks, this caused the front to lock up, also prior to this consumer complained of a delay between the forward and reverse, when a bump was felt when accelerating, consumer also heard a clunk noise, dealer drained and replaced the transfer case fluid twice. the engine sputters in 4 wheel low and there is a whine noise or pulley noise from the engine. the front seat arm rest fell off. the left front daytime lamp was full of water due to the assembly being improperly sealed at the factory. the brakes pulsated and pedal felt soft, dealer stated the right rear caliper was sticking and the front and rear rotors were corroded badly, causing the brake pads to wear. the electric brake was inoperable, dealer installed a new plug, the wiring harness was badly damaged. the power windows were inoperable. the left door creaks due to front door link being loose. consumer was informed that he was supposed to sign a waiver because of the plow being placed onto the extended cab, this was because the installation was not recommended, however the consumer was never informed of this until after the installation and the problems with the vehicle. *slc | |||
| 12/27/2001 | |||
| Seat track broke while consumer was driving, and when it broke seat went forward with consumer, and ran into the steering wheel. contacted dealer, and dealer was not willing to do anything. *ak | |||
| 08/11/2001 | 1 | 03/01/1999 | |
| Would have no abs brakes after pressing on brake pedal. had fuse removed due to abs pump continuing to run. abs module had shorted out. have taken to mechanic, but warranty expired. *ak drivers side window will not roll up, there was a popping noise when backing up and turning, dealer replaced lower ball joint, passenger side window leaks, leather seats are torn, cruise control module was replaced, dash panel parts inoperative, also cup holder rattles and the right back window leaks.*jb | |||
| 12/30/2000 | 1 | 01/12/1999 | |
| Was trying to adjust driver's lumbar seat with lever when lever broke in half. pulled vehicle over to check out seat. noticed a piece of white plastic with metal inside was broken. *ak | |||
| 12/13/2000 | 1 | 06/01/1999 | |
| No summary listed for above vehicle. *ak | |||
| 12/13/2000 | |||
| Driver's seat separated from track, causing seat to move unexpectedly when applying accelerator or brakes. dealer was inspecting vehicle.*ak | |||
| 12/01/1999 | 1 | 04/01/1999 | |
| Drivers seat will not lock in place at after locking piece broke during regular use. seat moves forward and back as you brake and accelerate. *ak | |||
| 05/30/2000 | 1 | 12/31/1998 | |
| Two plastic pieces cracked which caused the driver's seat to move forward and backward. this could cause loss of vehicle control and result in a crash. .*ak | |||
| 03/24/2000 | 4 | 02/13/1999 | |
| Driver's side seat broke four times. when consumer drives and puts on brakes, seat flies forward. when he pushes on the gas pedal, seat flies backward. tracks are broken, and consumer cannot control vehicle. no accident has yet occurred. also, windows are loose, dealer has tried to fix several times. manufacturer has been of no help. *ak *ml | |||
| 11/10/1999 | 3 | 03/01/1999 | |
| The passenger seat has been fixed 3 times, and still becomes loose...the seat belt is connected to the seat back.....the steering wheel/box has been in for repairs 4 times, and only thing found is loose bolts, the exaust system was replaced 2 times, and found to be out of alignment on the 4th time in | |||
| 03/05/1999 | 02/01/1999 | ||
| Has been out of service for 15 days in less than 1 yr. vibrations, comp reprogrammed 2 or 3 times now mileage decreased, clunks from rear end and on left turns, padding in seat failed, rear slider frame cracked and leaks. dealer got replacement windows but they were cracked too. still not fixed. dealer couldn't fix some after repeated tries, had to go to another dealer to finally get some fixed. side view mirror glass fell out. what's this truck going to be like a year from now? *ak | |||
| 11/01/1999 | 1 | 04/01/1999 | |
| A little plastic latch that is suppose to reposition the drivers seat in the same place after access to the back seat broke. with out it there was no way to lock the seat in place so it just slid back and forth freely. | |||
| SEATS - FRONT ASSEMBLY - POWER ADJUST | |||
| 09/27/2005 | 50000 | 1 | 04/27/1999 |
| Driver & passenger power seats slope forward and back at start & stop 3/8 to 1/2 inch. this causes erratic operation of accelerator & brake. also seat belts are anchored within seat base. i feel this would give me a flying start in event of a crash. vehicle has only 68000 miles. feels unsafe. *jb | |||
| Consumer states the driver seat adjuster is broken causing the seat to move backwards and forwards when pulling off and braking. ts | |||
| 02/18/1999 | 3 | ||
| (1) steering: vibrates when going over bumpy roads or bad roads. happens when slowing down or going around corners. would move & make clattering noises. dealer said vehicle is not under recall even though experiencing the same problem (98v242000). (2) driver's power seat track brackets would move or shift & make clunking noises when getting in or out of seat. seat would rock back & forth. dealership will not repair the tract or brackets on power seats. owner wants vehicle inspected for vibration problem but not by dealership. *ak | |||
| 04/14/1999 | 9999 | 11/01/1998 | |
| The power seats clunk all the time everyday and the steering wheel vibrates/grinds | |||
| SEATS - FRONT ASSEMBLY - RECLINER | |||
| 01/01/2005 | 1 | ||
| While coming to a stop seat went forward due to broken plastic on seat latch.*ak | |||
| 06/01/2004 | 29817 | 1 | |
| The driver's seat was too loose and moved back and forth while driving, causing a distraction to the consumer. *ak ( the seat would not lock into place) the left front seat manual adjuster plastic clip had broken inside and was replaced. *sc *jb | |||
| 12/24/2000 | 1 | 10/21/1998 | |
| While driving 70 mph the driver's seat collapsed and the right side of the seat dropped down with a startling unexpected shock causing the driver to swerve, the damaged supporting parts of the seat have been replaced. cj | |||
| 3 | 03/19/1999 | ||
| Passenger seat falls backward by itself, won't recline forward, adjustment not sliding. *slc | |||
| 08/23/1999 | 1 | 01/01/1999 | |
| Front seat went from full back to front at stop light part layed under seat. *ak | |||
| 12/10/1999 | |||
| While driving on state highay went to apply brakes and driver's seat latching device broke, made seat go forward which caused consumer to go forward into the dashboard, injurying the knees. contacted the dealer and manufacturer, vehicle still under warranty. *ak | |||
| The latch on driver's seat which holds the seat in place broke, causing the seat to move back and forth. it will not lock. also causes seatbelt failure. *ak | |||
| 12/11/1998 | 4 | 11/01/1998 | |
| Driver's seat will not lock in place, broke four times, and still not fixed. *ak | |||