Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
02V178000GENERAL MOTORS CORP.from 02/01/1999 to 02/28/2000V (Vehicle)52525408/28/2002MFRGENERAL MOTORS CORP.07/01/200207/22/2002
Defect SummaryOn certain pickup and utility trucks, some of these vehicles have an air bag sensing diagnostic module (sdm) which contains an anomaly that could result in the driver and passenger's air bag failing to deploy during certain frontal crashes.
Consequence SummaryIn a vehicle crash, front seat occupants may receive more severe injuries.
Corrective SummaryDealers will recalibrate the sdm on the affected vehicles. owner notification began august 28, 2002. owners who take their vehicles to an authorized dealer on an agreed upon service date and do not receive the free remedy within a reasonable time should contact chevrolet at 1-800-222-1020 or gmc at 1-800-462-8782.
NotesAlso, customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
337310013523Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt04/20/2005
15070207/15/2002637271Subject regarding an upcoming recall involving reflashing the airbag sensing and diagnostic moudle (sdm). *tt11/22/2002

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
01/01/19011
 Consumer states that airbags did not deploy during accident in a 2000 chevrolet silverado causing serious injury. *gr
01/11/200580000208/31/2000
 The event was a car pulled out in front of me which still hit the driver's side of my vehicle (2000 chevy silverado). then my truck had a full frontal impact at greater than 30 mph into a dirt wall in which neither the driver's nor passenger's airbags deployed (the truck is totalled). i hit the steering wheel and got a concussion with blood around the brain, a broke cheek bone, and fractured hip. my wife was 33 weeks preganant at the time and her water broke and she got a compound fracture in the lower leg/ankle. as a result of the water breaking my son was born 3 days later 7 weeks premature. as for what was done to correct the problem i'm hoping it will at least be investigated to make sure this is not a systemic problem (i.e. software screwup something not hooked up right in the airbag system etc). i have pics of the truck and the crash site i can send if necessary. i can also provide the location of the truck so it can be inspected.*ak
04/11/200336000106/30/2000
 The vehicle was involved in frontal collision, and the air bags failed to deploy. the consumer was injured. *ak *ts *jb
02/16/200350000102/05/2002
 The vehicle was involved in an accident, and the air bag failed to deploy.*jb
08/29/2001111/01/1999
 Consumer was traveling about 40mph on highway and there was oil on highway. consumer lost control of the vehicle, and it hit a guardrail. upon impact, driver's side airbag didn't deploy. dealership was aware of prooblem. *ak driver received back and neck injuries. *slc
04/08/2001101/14/2001
 Vehicle was involved in a frontal collision with guardrail and several of its support poles at 80 mph. upon impact, both air bags did not deploy. *ak consumer states impact was 85 mph and accelerating, consumer hit a guardrail and eight of its support posts, finally stopping when consumer impacted an over pass support.*jb
09/19/2000204/01/2000
 I contacted sarah schille of general motors about this failure.she sent an investigator to tom benson to look at the truck. he did whatever he does to collect data from the vehicle and then takes pictures etc. and sends all of the information to gm for evaluation. i feel this accident was severe enough for the airbags deploy and i'm not satisfied at all with gm's response to the situation. i requested the report and a copy of the deployment criteria for the airbags i was told that information will not be supplied. how am i to know if this is a failure or not. this information should not be private to the manufacturer only. i want someone to look into this problem.
05/08/2000
 Dealer sold a vehicle without air bag being installed. consumer notified manufacturer. manufacturer informed consumer that there was no federal regulation saying air bag must be installed in vehicle. seeking nhtsa help in this matter. *ak
AIR BAGS - FRONTAL
08/10/2007128000103/01/2000
 Tl*the contact owns a 2000 chevrolet silverado. while driving 30 mph he depressed the brakes and crashed into the vehicle in front of him. the air bags did not deploy. the front seat passenger sustained a lacerated spleen and contusion of the heart. a complaint was submitted to the manufacturer (complaint # 71-546827970). the current and failure mileages were 128,000. updated 02-01-08 *bf updated 02/01/08 *tr
06/17/200588000110/01/2001
 Dt: the contact's son was involved in an accident on 6-17-05. the contact received a copy of the crash report. upon impact, neither air bag deployed. the vehicle hit several trees. the police report stated the speed limit was 55 mph. the passenger's head went through the windshield, but passenger was not seriously hurt. neither the driver nor the passenger had to go to the hospital. the contact reported that air bag light illuminated in the car prior to the incident. the insurance company has been notified. the truck was totaled. the contact took pictures of the pine tree that was embedded in the hood. updated 11/15/05. *jb
07/01/200548000111/24/2000
 Air bags did not deploy upon impact
03/19/200559977201/31/2000
 Off center head on crash with 2 similar 2000 chevy silverado extended cab pick up trucks. estimated impact speed 90 mph ( 60 mph vehicle 2, 30 mph vehicle 1 per chp report) no airbag deployment of either vehicle.
05/06/2005760002
 I was in a head on collision and received a compound fracture to my right femur bone, 2 black eyes and fractured ribs due to the inactivation of the drivers and passenger airbag modules, also the steering wheel bent resembling an airplane wheel. my wife checked the internet after the incident and found there was a recall for the airbag module on the year of my 2000 chevrolet silverado truck. we were never notified of this before the incident, but are currently receiving updates today. do not understand why we were never notified of this. the truck is now in a storage yard and we are awaiting the response from the insurance adjustor.
03/08/20051
 While driving 20 mph consumer's vehicle was involved in a frontal collision. upon impact, both frontal air bags failed to deploy. vehicle was towed to a garage for inspection. the cause had not been determined at this time. this information was provided by ricky's wife karen flimp. *ak
01/11/20051
 Air bag failed to deploy, after minor side impact. *bf after traveling 20-30 feet away from the side impact crash site the consumer frontal impact crushed her vehicle. neither the front or the side airbag deployed. *tc *jb
12/23/200484000110/15/1999
 Recall campaign 02v078 00 concerning air bag sensing module. consumer's vehicle was involved in a rear end collision, it crashed into another vehicle in front at 50 mph. upon impact, neither frontal air bag deployed. consumer sustaine dinjuries, and was transported to the local hospital by ambulance. dealer and manufacturer were notified. *ak
11/02/20041
 Consumer's vehicle was involved in a head on collision while driving at 25-30 mph. upon impact, air bags did not deploy. recall 02v178000 was issued. manufacturer was not willing to assist the consumer. *ak
08/07/2004120000204/13/2000
 Consumer complained about air bag failure. on two separate occasions vehicle was involved in a crash. in first crash vehicle was struck at the right fender area at 75-80 mph and neither air bag deployed. in second crash vehicle was struck from the driver's side at 50 mph, and neither air bag deployed. consumer would like nhtsa to explain these issues. *ak
06/22/2004210/31/2000
 While driving 45-55 mph consumer's vehicle was rear-end by a tractor trailer. pushing consumer's vehicle off road and into a ditch, front end first. upon impact, air bags did not deploy. *ak both the driver and the passenger sustained injuries. the driver injured his neck, back, hips and pelvis. the passenger injured her right shoulder, chest, back and hips.
09/28/2003111/27/2000
 I rearended a vehicle that was sitting still in the middle of the road, i was traveling about 40-45 mph, and neither air bag deployed. i was shifted in the vehicle and have knee and back problems. *la
1
 Air bags did not deploy when vehicle struck a tree head on. vehicle was traveling at 40 mph. driver was injured. *ak
07/17/2003
 While driving at 45mph consumer had a front collision ,and neither of the front bags deployed. *ak
06/16/2003840001
 The vehicle was involved in a frontal collision while driving at 40 mph and none of the air bags deployed upon impact. driver impacted the steering wheel, and driver's side seat belt didn't retract.*ak *ph *jb
01/26/200356473207/04/2000
 Air bags failed to deploy from frontal impact during motor vehicle accident
1
 Air bags failed to deploy in a collision, resulting in a fatality. *ak *jb
12/10/2002
 While driving at 75 mph, vehicle's airbag failed to deploy and or to record any information. dealer notified. please provide additional information.
11/06/2002
 Vehicle was in a front collison and none of the air bags deployed upon impact. none of the occupants in the vehicle were seriously injured at time of the accident. please provide more details. ts
09/28/20021
 Consumer was traveling around a curve, consumer suddenly lost control of vehicle. consumer states vehicle slammed into a tree and none of the airbags deployed. please provide any further information. mr
05/01/2000
 Air bags did not deploy on right front collision with concrete wall, *ak
10/15/2001
 Nhtsa recall 02 v 178 000/anufacturer's recall 02029 concerning air bag sensor module: vehicle was involved in a t-bone collision of 35-40 mph impact, and neither air bag deployed. dealer and manufacturer have been notified. feel free to provide any further informnation.*ak
 Upon a frontal impact at estimated speed of 55 mph, neither dual air bag deployed. chevrolet told consumer that air bags deploy in certain situations. owner has received a recall notice for air bags. please describe details. *ak
08/22/200204/01/2000
 The 2000 chevrolet silverado crashed head on into a tree, the airbags did not deploy. the driver, dakota kanetzky, had numerous facial fractures caused when his head hit and cracked the windshield. he was hospitalized for 5 days and is still under a doctor's care.*ak
08/01/2002
 While traveling at 55 mph lost control of vehicle and hit a concrete divider, vehicle was airborne and landed on driver's side. none of the airbags deployed, and consumer sustained leg injury. please provide any further information.*ak
08/25/20021
 Vehicle involved was in a frontal collision with a tree, upon impact air bags did not deploy. vehicle was traveling approximately 40mph.*ak consumer stated the road was uneven and the right side tires was caught in a washout, consumer tried to bring the tires back on the road but overcorected, the vehicle then began to fishtail after coming back on the road, slid across the highway and hit a tree, the driver suffered injuries.*jb
08/04/2002
 In a frontal collision, vehicle rolled 4 times. upon impact, none of the air bags deployed.*ak
07/03/20021
 While driving was hit head-on by another vehicle and both driver and passengers airbags did not deploy. consumer was driving approximately 30mph ,and the other vehicle was driving approximately 40-50mph.*ak there were 2 injuriees. *yh
12/11/2001211/12/1999
 While driving, vehicle was involved in an accident. upon impact, air bag on driver/passenger side did not deploy, driver was injured. *ak *yh
12/18/2001111/20/2001
 Consumer stated vehicle was involved in a frontal crash of 30 mph, and the air bags did not deploy, dealer did not check vehicle, because gm would not give them permission. *ak *jg
06/25/2001
 While driving 30 to 35 mph had a crash, and airbags did not deploy. damaged front end of truck. contacted dealer. *ak
06/28/2001
 Head collision at 60-65mph, and air bags did not deploy. there was no prior warning. contacted manufacturer, and manufacturer was not willing to do anything.*ak
06/13/2001
 While traveling at approximately 45 to 50 mph vehicle impacted another vehicle, causing $11,000 worth of damage to front of truck. upon impact, driver's air bag failed to deploy while passenger's air bag was turned off. insurance company was having vehicle repaired. please provide any additional information/attachments. *driver experienced neck injuries and stiff neck .*ak
06/11/2001
 Vehicle was going 65mph. consumer was trying to brake to slowdown, and it wouldn't slow down. each time consumer's foot came off brake, vehicle sped up. consumer pulled off road, and couldn't take it out of drive. vehicle ran into some gravel, and the spun back end around. vehicle went over a 100ft. ravine, taking out 2 trees, and landing on some rocks. upon impact, air bags never deployed. general motors is sending a investigator out. *ak
04/08/2001101/14/2001
 Vehicle was involved in a frontal collision with guardrail and several of its support poles at 80 mph. upon impact, both air bags did not deploy. *ak consumer states impact was 85 mph and accelerating, consumer hit a guardrail and eight of its support posts, finally stopping when consumer impacted an over pass support.*jb
04/23/2001
 Was traveling 60mph and lost control of vehicle due to its drifting. it went sideways and off the road. then, vehicle went air borne after straddling. driveway was of concrete tile. landed on bumper, then flipped on top. air bags failed to deploy. driver suffered injuries and was hospitalized.*ak
04/08/2001
 Consumer was traveling at approximately 60 mph when a traffic jam ahead of him occurred. consumer applied brakes and attempted to slow down. brakes failed to slow vehicle down, and rear ended a vehicle in front of him on front drivers side of vehicle. both frontal airbags failed to deploy. please provide any additional information/attachments.*ak
01/02/2001109/01/2000
 Hit a guard rail head on, went over it and nose dived into a 10ft. deep ditch, flipping onto the roof. neither airbag deployed after hitting the front end twice.*ak
111/17/1999
 While traveling at speed 45 mph when rear ended another vehicle. upon impact, driver's air bag did not deploy. *ak
04/29/2000
 Vehicle was involved in a frontal collision with a tree at 20 mph, and both air bags did not deploy. dealer/manufacturer were not notified at this time. please feel free to provide any further details. *ak
 Consumer was involved in 55 mph frontal collision in which driver's and passenger's air bags did not deploy. also, front end was heavily damaged. please give any further details.*ak
09/08/2000
 Driver had lost control of vehicle hit a telephone pole head-on with a 50-65 mph impact, and then drove into a field . upon impact, dual airbags did not deploy, but seatbelts were on at the time. as a result, passenger had cracked sternum,and driver had mild whiplash.please provide further information. *ak
10/23/1999109/01/1999
 A car attempted to turn in front of us, he did not make it. we were traveling between 38-40 mph when we hit the other vehicle head on. airbags did not deploy on either side of the vehicle. the truck was total loss. the other party's vehicle also was a. *ak
01/19/2000
 Heading south on highway us 1, traveling 55mph with cruise control on, another vehicle coming north turned in front, and consumer hit vehicle on the side. upon impact, driver's side airbag did not deploy. contacted dealer, and he was not able to help. *ak
AIR BAGS - FRONTAL - DRIVER SIDE INFLATOR MODULE
07/01/200548000111/24/2000
 Air bags did not deploy upon impact
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
07/01/200548000111/24/2000
 Air bags did not deploy upon impact
05/06/2005760002
 I was in a head on collision and received a compound fracture to my right femur bone, 2 black eyes and fractured ribs due to the inactivation of the drivers and passenger airbag modules, also the steering wheel bent resembling an airplane wheel. my wife checked the internet after the incident and found there was a recall for the airbag module on the year of my 2000 chevrolet silverado truck. we were never notified of this before the incident, but are currently receiving updates today. do not understand why we were never notified of this. the truck is now in a storage yard and we are awaiting the response from the insurance adjustor.
AIR BAGS - SIDE/WINDOW
09/11/2005135000111/02/1999
 Dt: consumer's vehicle was involved in a car accident on september 11, 2005 while driving 50-55 mph. it was a head on collision. upon impact, driver's side air bag did not deploy. the consumer had not contacted the dealer or manufacturer. *ak
08/29/2001111/01/1999
 Consumer was traveling about 40mph on highway and there was oil on highway. consumer lost control of the vehicle, and it hit a guardrail. upon impact, driver's side airbag didn't deploy. dealership was aware of prooblem. *ak driver received back and neck injuries. *slc
05/19/2001101/01/2000
 My 2000 chevrolet silverado truck was involved in a head-on collision on may 19, 01. vehichle was traveling at approximately 40 mph. when vehichle was struck head-on and knocked approximately 23 ft. backwards onto the shoulder of roadway. upon impact driver side airbag did not deploy. driver of truck recieved contusions, abrasions, and bruising resulting from contact with steering column and dash panel. both vehichles involved in crash were determined to be total losses.*ak