Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 010139007 | 01/01/2002 | 628856 | A condition may exist where the customer cannot control the hvac system modes and / or the temperature. *tt | 03/21/2002 | |
| 010139007 | 01/01/2002 | 628858 | Subject regarding loss of hvac system mode and/or temperature control. *tt | 03/21/2002 | |
| 080101 | 01/08/2001 | 618163 | Some customer may comment that the windows do not defrost on a timely basis. *tt | 04/06/2001 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 10222002 | 10/22/2002 | 10009500 | Rear quarter glass service replacement kits may have deformed sealing striped when initially removed from their packaging causing dealers to reorder. *tt | 10/01/2004 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 01292004 | 01/29/2004 | 10013030 | Bulletin 04-08-64-003, front door power window motor assemblies - warranty repair information. *tt | 04/06/2005 | |
| 040864003 | 02/01/2004 | 040864003A | 10011144 | Power window motor now available separately from the power window regulatory assembly. *tt updated *eh | 01/03/2005 |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 050864007 | 03/01/2005 | 10015034 | Outside rearview mirror housings come loose from base. *tt | 05/16/2005 | |
| VISIBILITY - WINDSHIELD | |||||
| 040848003 | 06/01/2004 | 10012532 | Windrush around windshield. *tt | 03/07/2005 | |
| 01698 | 01/01/2004 | 10006391 | Windshield reveal molding flutering. service vme. sit bulletin 1450940. *tt | 04/30/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 10/08/2002 | 1 | 08/01/2099 | |
| Right window went down and never was able to make it close. upon taking it to the dealership for repair i was informed that part #15095844 regulator failed. this window was never hardly used. milage is not a factor but dealer would not replace it. have contacted gm and they so much as told me to go away they can not help. talking to the parts dept. they said that they are seeing more of these regulators failing. dt | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 02/24/2010 | 114000 | ||
| Tl*the contact owns a 2000 chevrolet silverado z71 pick up truck. the driver was traveling 7 mph when he tried to step on the brake pedal and he heard a rumbling sound. the driver stated that his vehicle would not stop. the driver had to put the truck in neutral and pull the emergency brake in order to stop the vehicle. the driver also stated that he had to jerk the wheel to keep from hitting a tree. the contact also stated that the climate control does not work properly. the defrost takes an hour to work. he contacted the dealer about the failure and the dealer stated that it is suppose to work that way. the driver also stated that the fwd indicator malfunctioned. when he spoke with the dealer they said it needed to be replaced. the failure mileage was 114,000. the current mileage was 114,100. | |||
| There is a wire harness showing from under steering wheel til that has a short circuit and occasionally sparks. also, this has caused problems with reading fuel indicator/ odometer/ gear indicator/ air conditioner and heater. *ak | |||
| 10/01/1999 | 8 | 10/09/1999 | |
| Vehicle is pulling to left and right upon braking. consumer is especially concerned about drifting to left because of traffic. *ak driver side window molding comes loose when the window rolls down. right front wheel and spare wheel are bent. cruise control is inoperative at times. right rear axle experienced a leak. blower is noisy on low speeds. *jb | |||
| 12/22/2000 | 1 | ||
| The heater does not distribute adequate amounts of heat into the passenger's footwell. with the heater at max. temp and airflow and the flow all directed to the floor, the driver was baking but the passenger's feet needed a blanket wrapped around them to keep them somewhat comfortable with outside temperatures in the the 12 degree area. this went on from colorado to tennessee and back over christmas. this is ridiculous. the dealer contacted gm's tech. support, the truck was checked; the heater is performing to specs.!!!! now i'm told to keep working with the dealer. what am i supposed to keep working with since they've been told by gm that everything is ok? gm's customer assistance notes that there is a gm poor heater performance review currently going on within gm but offers no other hope of a solution. this is very frustrating and real cold on long trips when i should be able to get comfortable. please light a fire under gm since i haven't been able to.*ak | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 03/27/2005 | 0 | 5 | 05/14/2000 |
| 1999-2005 chevrolet and gmc silverado style extended cab pickup trucks. rear vent windows have a serious pinching hazard for children or adults with small fingers. the latches which open the vent windows have a cam latch that when closing the window,creates a pinching hazard. the latch flips through a scissors motion when closing , the outside of the latch flips inside of the bottom part(in between it). the hazard seems to be a magnet for childrens fingers as both of my children have been seriously pinched several times. when the finger is pinched in the latch it is pressed on by the outside force of the wind determend by the speed of the vehicle(pinching it even worse), my children had to push out on the window to release their finger from the latch when pinched. *ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 02/05/2007 | 64000 | 2 | 06/30/2004 |
| Window stopped working. cable broke from power window regulatory assembly. replaced parts. *nm | |||
| 03/15/2006 | 70000 | 1 | 02/28/2000 |
| Dt*: the contact stated the passenger side power window works intermittently. the vehicle has been to the dealership multiple times and repairs have been made, including replacing the motor. the repairs have not corrected the problem. the manufacturer was alerted. | |||
| 10/20/2000 | 15000 | 6 | 10/20/2000 |
| I am writing to seek some assistance with an inferior product produced by gm. i have a chevy 2000 silverado z71 pick up that has piston slap starting at around 15k miles and progressively worsened which the dealer states is normal wear. this expensive vehicle also has a rear end bang into drive and then reverse again the dealer states is normal. recently i fixed a snapped cable for the drivers window which the same kind of cable was recalled for the tail gate cables. i have replaced recall items for the tail gate cables, drive shaft yolk and the abs sensors to which it is still not functioning properly. all of which when presented to the dealer and the response was it is normal, until the recall occurred. it seems the policy of a company which creates an inferior product is to state, it is normal to the consumer until the government steps when enough people complain and makes the dealer own up to the problems with the products and finally treats the consumer with more compassion, and to some degree decency. with the many problems with this vehicle the government needs to step in and help the consumer with the dealership resistance to fix the problems caused by more concern for profit than quality. *nm | |||
| 04/12/2005 | |||
| Rolled down passenger window to talk to neighbor, window would not go back up - became inoperable. had to take apart door and force window up after major snow storm. have not replaced at this time. | |||
| 04/06/2005 | |||
| Left front power window stopped working in the down position.. door had to taken apart in the rain and window pushed up to close. driver's window motor and regulator assembly replaced. | |||
| 11/08/2004 | 40399 | 6 | 11/01/2000 |
| While applying brakes from low speeds, the abs system failed. as a result, the vehicle crashed into a building. no injuries were reported. *ak the drivers side window had difficulty going up and down, the brakes were mushy, there was grinding in the rear due to rotor delamination, the door lock passenger side was inoperative, and the brake pedal goes to floor. *sc | |||
| 12/03/2001 | 3 | 09/30/1999 | |
| Engine check light keeps coming on, then vehicle starts to lose power, this has happened while on highway, and it is very unsafe. *ak. consumer stated the instrument panel is loose causing rattling noise from passenger side air bag area and top of instrumental panel, the third brake light is inoperative and drivers window power regulator failed causing noise, the fuel filter was replaced. *yd | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||
| 09/01/2000 | |||
| Dealer refused to replace mirror even though truck under warranity and i have additional coverage. *ak | |||
| 08/01/1999 | |||
| The driver's side remote-controlled mirror does not have an adequate range of adjustment in both azimuth and elevation for all seat positions. | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 1 | 04/18/2000 | ||
| The right side exterior mirror can not be adjusted to avoid blind spots and left side mirror has unnecessary wide field of vision. yh | |||
| 11/01/1999 | |||
| Extended exterior mirror problem with ajusting and creating a blind spot. if a vehicle is almost on the side of consumer's vehicle he would not be able to see that vehicle unless he sticks head out of window. dealer notifed. *ak | |||
| VISIBILITY - WINDSHIELD | |||
| 01/02/2001 | 1 | 03/01/1999 | |
| While defrosting front windshield, a large crack appeared across the windshield. dealer and manufacturer were not notified at this time. *ak *jb | |||
| 10/01/1999 | 8 | 10/09/1999 | |
| Vehicle is pulling to left and right upon braking. consumer is especially concerned about drifting to left because of traffic. *ak driver side window molding comes loose when the window rolls down. right front wheel and spare wheel are bent. cruise control is inoperative at times. right rear axle experienced a leak. blower is noisy on low speeds. *jb | |||
| 08/01/2000 | |||
| Popping noise and slack in front drive train - dealer cannot find problem after repeated attempts. finally found noise problem around dash - windshield is not glued in and could come out at any time - very dissatisfied with purchase. dealership refuses to try and locate popping noise any further as they have been unable to locate the problem. *ak | |||
| 03/20/2001 | 1 | 07/04/2000 | |
| Tires had made a lot of noise from begining after buying vehicle. currently, tires were wearing from inside out where aligment could not fix problem.*ak consumer did not give any inormation regarding tire type or size. oil light illuminated, dealer put in a new valve, oil problem still continued, oil was found covering and underneath the chassis. consumer states windows rattle. *slc | |||
| 06/18/2000 | 0 | ||
| Passenger's side window was down a third. dog stuck head outside of the window, window went up, and dog's neck almost got caught inside of the window. complaint from the consumer said that the tahoe had a lock out bottom too close that locked the windows. *ak | |||
| 03/01/2000 | 1 | 09/01/1999 | |
| `chevrolet is not able to replace windshield with same as original equip. replacements are not same color please help thank you. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 12/01/2004 | 1 | ||
| The pressure line from the reservoir has a hole where the line passed near/behind the battery. it appears to have been burned or eaten away from touching battery. *bf while driving through a storm the windshield washer had become inoperative. the consumer also discovered that when the washer was engaged, it would spray washer fluid all over the battery. *sc *jb | |||
| 05/14/2004 | 39500 | 2 | 03/07/2000 |
| Factory battery with side-mounted terminals leaked acid onto wiper fluid well mounted below it causing well to crack and drain. dealer replaced the wiper well, but recommended i replace the battery as well. i replaced the battery myself (instead of letting the dealership do it) on may 17, but not before the old battery had once again leaked acid and cracked the new wiper fluid well. old battery casing was not cracked or otherwise damaged; acid appeared to leak directly out of the terminals. this appears to be a design flaw by either ac delco for the battery itself or by gm for not properly isolating the battery from vibration. furthermore, the foam diaper the old battery was wrapped in indicates that gm was aware of a potential leak issue for this battery. the foam does nothing to hinder vibration. most of my 40000 miles are highway miles, and i seldom go off-roading (unless the potholes on the interstates of sc count). ak | |||
| 12/19/2003 | 28000 | 1 | 08/21/2000 |
| Parking brake sticks: i bought vehicle august 2000. was called to active duty and deployed with military for 1 year beginning january 2003. yes, that's less than the 3 year warranty. my wife used the vehicle occasionally and i have 31,000 miles on the truck and upon returning, the parking brake sticks. i have burnt out 2 sets or rear pads and rotors. additionally, the slow and intermittent portion of the windshield wiper stopped working and the reverse/backup lights don't work. i contacted the dealer and gm and they both told me too bad. *jb | |||
| Consumer state while using windshield wiper without any indication wiper would stop working consumer would have to tap windshield wiper motor box to return to normal use. please provide further information. | |||
| 10/15/2001 | |||
| Both daytime running light bulb failed. throttle body pedal hard to push down/replaced, steering shaft noise/replaced, replaced washer fluid tank, replaced propeller shaft. | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 03/13/2000 | 2 | ||
| Intermittently windshield wipers become inoperable, obstructing the view of the driver. dealer has repaired the windshield wipers twice, and problem has reoccurred. *ak | |||