Recalls


CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
04E022000DURAKON INDUSTRIES, INC. E (Equipment)800003/31/2004MFRGENERAL MOTORS CORP.03/23/200403/30/2004
Defect SummaryAftermarket pickup truck over-the-rail bedliners manufactured for installation on 1999-2004 chevrolet silverado and gmc sierra pickup trucks. the toggle wing assembly used to attach the bedliner to the truck bed is not engaging fully in the stake pocket of the pickup truck.
Consequence SummaryThe bedliner can become detached from the pickup while it is motion, possibly endangering following motorists or pedestrians.
Corrective SummaryDurakon will issue a press release in attempt to notify customers that could have purchased the defective bedliner. if you purchased either a durakon allstar of patriot overrail bedliner since august 1, 2003, for 1999 to 2004 chevrolet silverado or gmc sierra trucks, or purchased one of these pickup trucks with either brand bedliner already installed, you should return to an authorized durakon dealer so that the bedliner can be inspected and, if necessary, repaired with a newly designed toggle wing fastening system, or if required, replaced with a new bedliner free of charge. please call the durakon hotline at 1-800-933-4200 to find the nearest authorized durakon dealer.
NotesThis recall only pertains to aftermarket overrail bedliners and has no relation to any original equipment installed on chevrolet silverado and gmc sierra pickup trucks by general motors.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
EQUIPMENT - ELECTRICAL
07E066000CEQUENT ELECTRICAL PRODUCTS E (Equipment)17509/05/2007MFRGENERAL MOTORS CORP.08/28/200708/29/2007
Defect SummaryCertain cequent 90 degree 7-way right angle adaptors sold by distributors in tow packages for aftermarket sales to tow 5th wheel rv travel trailers. due to incorrect wiring of the harness, the trailer lights may not operate properly.
Consequence SummaryIf the trailer lights are not working properly, a vehicle crash can occur.
Corrective SummaryAll of the defective tow packages are still at the distributor level and have not been sold to any consumers.
NotesThis recall only pertains to aftermarket cequent tow packages and has no relation to any original equipment installed on daimlerchrysler, gmc, or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
02084600903/01/2005020846009A10014947Proper onstar cellular antenna mast usage. *tt05/12/2005
15100110/15/2001627996Information pertaining to the addition of any snowplow equipment on vehicles that are not equipped with the vyu snowplow prep package option. *tt03/01/2002
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
00372D01/01/200410007287Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt06/09/2004
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
04013900706/01/200410012175Loss of heating ventilation air conditioning. system mode and or temperature control. *eh02/16/2005
02013800707/01/2004020138007B10012091Poor air conditioner performance - air conditioner will not blow cold enough. this service bulletin replaces 020138007a. *eh02/11/2005
04013801008/01/200410011190Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt01/10/2005
308601/01/200410009509Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt10/04/2004
03013801909/01/2004030138019A10005551Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up03/02/2004
01139B01/01/200401139C10004105Air conditioning compressor belt or tensioner jumps or flutters causing a rattle noise. service vme. *tt11/18/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
01084400807/01/2001620816This bulletin is being issued to inform dealers that effective with vehicle production in may 1, 2001, certain vehicles are being shipped with a new fluorescent orange plastic antenna wrench as part of the antenna. *tt08/30/2001
EQUIPMENT - OTHER - LABELS
0205012/01/200210000017Emission label visibility. *tt02/07/2003
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
08-089B09/01/200810026805Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe12/19/2008
0554608/01/200510016503Program bulletin (customer satisfaction program)-15,000 mile (24,000 km) fuel filter change. 2002 chevrolet kodiak and 2001-2002 gmc topkick. *sc09/14/2005
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005
03008902007/01/200310012550Summary of published bulletins. *eh03/07/2005

Consumer Complaints


Fail datemilesoccurencesPurchase date
EQUIPMENT
11/18/20041984121
 The engine keep crashing down, the indicator say low engine pressure, check engine pressure, then the hole truck will shut down in the middle of producing. this happen three time already. im on the highway driving 80mil and the truck will shut down, cant move the wheel, cant change lines, cant restart the truck or anything. this has almost coast me life three time. what kind of safety shut down is that. i think it is very unsafe and needs to change or fix. i spent over 2,500.00 on my truck thinking the problem is fix, but it keep recurring. the chevy engineers guys just say that the prob cant be fix and my best bet is to get a new truck, or engine. i don't have money for that. *tr
05/01/200540000102/28/2002
 2 mo. after inspection of 2002 silverdo truck(2-05) brakes started to make a grinding noise. excessive build-up of rust on rotors-checked brake shoes and all were in good shape-contacted dealer and was told to have rotors turned down at my expense even after buying extended warrenty. my father just had his brakes repaired 2 mo. ago for the same problem on a 2001 silverdo truck and a 2 people i work with had the same problems
02/15/200324000
 Many of the problems took several times in the shop to fix. the castrophic failures in the engine & transmission have never been fixed. the truck has lunging, dead spots & surges & the transmission clunks (shifts hard, jerky) the auto may or may not accelerate on demand & will later accelerate when you need to apply the brakes.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
10/07/2004505364
 The consumer stated water seeped into the engine distributor without warning. as a result the engine failed. *jb the consumer wrote about two vehicles, the second vin #1gcec14w62z343895 same make and model. the consumer felt that the problem was with the a/c conditioner hose (metal) was routed over the distributor and condensation was forming on the hose and running onto the distributor causing failure. *sc
08/30/200345798410/31/2001
 Vehicle stalled while driving at 55 mph. *mr the consumer was told that the distributor cap and rotor needed to be replaced. the problem continued, then the consumer was told again that the distributor cap and rotor needed to be replaced again. the dealer found that the a/c line was routed directly above the distributor cap to retain moisture and misfire. *sc *jb
07/03/20031
 Vehicle was towed to dealership due to frost and moisture build-up by the routing of the air conditioning tubing above the electronic ignition distribution cap that led to complete failure of the engine. *la *jb
33000104/16/2002
 Air conditioner (a/c) line runs over the top of the distributor, causing condensation in the distributor. when this occurs, it results in engine misfiring and vehicle stalling. at 22,000 miles transmission went out. *ak *mr
05/09/20031
 While driving, the vehicle lost total power due to the air conditioner line was routed on top of the distributor, which caused condensation and water dripped inside the distributor. *jb
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
06/29/2004507/31/2002
 2002 silverado parking brake does not hold, rear axle seals were leaking. *ts ***no answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. the abs light illuminated, the dealer replaced the speed sensor. the cd player failed. the complained about a rattle when going over bumps. the dealer tightened the shocks. the tailgate latch was replaced. *jb
01/23/2002111/23/2001
 Consumer stated while driving, the front end on the passenger side collapsed to the groung without warning, the dealer replaced the right outer tie rod end, consumer stated vehicle was hard to start, possibly due to a dead battery, the abs light illuminated, also the passenger speaker in the door was blown.*ak *jg