Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| SUSPENSION | |||||
| 010310010 | 01/01/2007 | 010310010F | 10021116 | Inspection of tire and wheel size prior to diagnosis of transmission shifts, poor performance, speedometer, cruise control concerns. *kb | 03/07/2007 |
| 3009 | 05/01/2008 | 3009H | 10021013 | Suspension vibration or frame beaming at 40 - 60 mph. *kb updated 8/25/08. *pe | 02/22/2007 |
| 020307002 | 03/01/2005 | 020307002A | 10014945 | Revised front caster and camber adjustment procedure. original not yet received. *tt | 05/12/2005 |
| 3009A | 3009B | 10008845 | Suspension vibration or frame beaming at 40 -60 mph. *mj | 08/24/2004 | |
| 00313 | 01/01/2004 | 10008867 | Squeak or creak noise from underbody over bumps. *mj | 08/24/2004 | |
| 030310006 | 09/01/2005 | 10005554 | Reference guide for the technician to upgrade a vehicle from factory wheels and tires to 20 inch wheels and tires, which are available through gmspo. *tt | 03/02/2004 | |
| 01555 | 01/01/2004 | 10005395 | D height specification missing from si. sit bulletin 1410632. *tt | 02/24/2004 | |
| 030309002 | 07/01/2007 | 030309002B | 10005181 | Rear leaf spring slap or clunk noise (replace spring inserts) *tt updated 10/18/07. *nj | 02/11/2004 |
| 030308002 | 12/01/2005 | 030308002B | 10002851 | Rattle/squeak from front of vehicle. *tt *ar | 09/26/2003 |
| 030310001 | 01/01/2008 | 030310001D | 10000959 | Tire slowly goes flat and/or excessive wheel vibration caused by bead splits (replace wheels with new heavy duty rim version) *tt *ar updated 4/11/08. *nj | 04/09/2003 |
| 010310010C | 09/01/2004 | 010310010D | 628870 | Inspection of tire and wheel size prior to diagnosis of transmission shifts, poor performance, speedometer, cruise control concerns. bulletin 01-03-10-010b not received. *tt | 03/21/2002 |
| 270901 | 09/27/2001 | 626427 | Some vehicles equipped with 4-wheel drive extended cab and short bed may experience a bump or clunk on stop or acceleration. *slc | 12/14/2001 | |
| SUSPENSION - FRONT | |||||
| 01712 | 01/01/2004 | 10006411 | Left front of vehicle sits low. sit bulletin 1454860. *tt | 05/03/2004 | |
| 990308002A | 05/01/2004 | 990308002B | 611289 | Front suspension coil spring noise. *tt | 06/01/2000 |
| SUSPENSION - FRONT - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 3340 | 09/23/2006 | 3340C | 10020874 | Left front axle shaft difficult to remove. axle differential leak seal shaft. *kb | 01/25/2007 |
| SUSPENSION - REAR | |||||
| PIP4054A | 02/01/2008 | PIP4054B | 10024345 | Eaton locking differential chatter shudder noise on turns, equipped with a locking rear differential rpo g80. *nj updated 7/17/2008. *pe | 04/07/2008 |
| 3000A | 01/01/2004 | 3000B | 10008901 | Rear axle locking differential chatter shudder noise on turns. *mj | 08/25/2004 |
| 3028 | 01/01/2004 | 10008797 | Replacement tailgate cables bind at shoulder bolt. *mj | 08/23/2004 | |
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY - U-BOLT, LEAF SPRING TO AXLE | |||||
| 00347A | 11/18/2003 | 10004123 | Rear spring slap or clunk noise. *tt | 11/19/2003 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| SUSPENSION | |||
| 07/27/2012 | 146000 | 1 | |
| Slowing down to park, pushed brakes, pedal went to the floor. barely stopped before pinning someone between my vehicle and another truck. rear brake line burst below driver seat, brake fluid puddle under truck. upon inspection, all 4 brake lines running along the frame totally rusted, about to burst. need to replace all lines on whole truck. on the flatbed towtruck, noticed the driver rear leaf spring where it wraps around the bushing was missing the top half. this is where force is transmitted from axle to frame (back is a hanger / pivot). the whole rear axle could have torn off. noticed where it had cracked and had rusted 1/2 through before falling off, likely sometime recently. *tr | |||
| 07/27/2012 | 146000 | ||
| Slowing down to park, pushed brakes, pedal went to the floor. barely stopped before pinning someone between my vehicle and another truck. rear brake line burst beow driver seat, brake fluid puddle under truck. upon inspection, all 4 brake lines running along the frame totally rusted, about to burst. need to replace all lines on whole truck. on the flatbed towtruck, noticed the driver rear leaf spring where it wraps around the bushing was missing the top half. this is where force is transmitted from axle to frame (back is a hanger / pivot). the whole rear axle could have torn off. noticed where it had cracked and had rusted 1/2 through before falling off, likely sometime recently. | |||
| 10/01/2005 | 68000 | 1 | |
| Dt*: the contact stated there is a popping noise in the steering and the steering is loose. the vehicle was taken to the dealership where they determined the intermediate steering shaft needed to be replaced. the manufacturer has not been contacted. there was a popping noise when vehicle was moving. also felt excessive play in steering wheel. dealer determined there was no problem. *ak | |||
| 06/29/2004 | 5 | 07/31/2002 | |
| 2002 silverado parking brake does not hold, rear axle seals were leaking. *ts ***no answer required*** the consumer received a recall regarding the parking brake after several attempts of trying to get it repaired. the abs light illuminated, the dealer replaced the speed sensor. the cd player failed. the complained about a rattle when going over bumps. the dealer tightened the shocks. the tailgate latch was replaced. *jb | |||
| 09/30/2004 | 3 | ||
| While driving at highway speeds vehicle started to pinion/smoked, and lost power. rpms dropped from 60 to 40 in a matter of seconds. this has happened to the consumer a total of three times. the last time there was almost an accident.*ak | |||
| 10/28/2003 | 12 | 08/20/2001 | |
| Complaint received via e-mail. we have a truck which we brought brand new and have had it back to the dealer for vibration ever since we bought it. they have done nothing, but balance at the tire. we have had brand new goodyear tires put on the truck, mounted, balanced, etc,. and it continued to vibrate. they said there was nothing wrong with it, yet it continued to vibrate between 40-50 mph. we recently found a service bulletin on the truck #3009. *ak the passenger door lock was falling off, the passenger side rear door was hard to shut and the driver door lock popped out. *sc | |||
| 04/24/2003 | 10500 | 1 | 04/24/2003 |
| The vehicle leaned to one side. *ak *cb *nlm | |||
| 11/16/2001 | 200 | 3 | 11/01/2001 |
| While driving vehicle will continuously pull to the right, making it very difficult to steer. the dealership has replaced the steering gear and did some alignment, but problem still occurs. ph the vehicle has been aligned on numerous occasions, and have not corrected. the front tires were wearing out unevenly. scc | |||
| 08/20/2002 | |||
| When driving at highway speeds there is a strong vibration, and a rattle noise in the rear of vehicle. took vehicle to dealer and they tightened up some parts, but problem reoccurred. please provide any further information.*ak | |||
| 04/01/2002 | |||
| When driving in wet road conditions tires will spin at take off. vehicle was taken to dealer 3 times, cannot find cause of problem. *ak | |||
| SUSPENSION - FRONT | |||
| 07/14/2005 | 45034 | 1 | |
| Dt: a noise was coming from the driver's side front wheel area. the consumer noticed it when turning the vehicle at slow speeds. when the consumer took it to the dealer they did not hear the noise, and did nothing to solve the problem the consumer was unsure of the exact problem. it first started occurring on 7-14-05. *ak | |||
| 01/10/2003 | 16000 | 1 | 03/20/2002 |
| 2002 chevrolet ext cab truck 4x4 will not go down the road straight, truck pulls to right when steering wheel is straight,many alignments ,tire wear on new tires dealer says this is normal.this is a saftey issue.this started in jan 03 never did this the first year i had it.also engine knock, and driveline clunk, all normal dealer says.truck has new steering box ,shafts,many alignmemts,gm says they cannot intervine and tell dealer to fix my truck, no other dealer gm will look or work on my truck.*ak | |||
| 03/17/2004 | 35094 | 2 | |
| While driving at low speeds the front headlights became dim without warning. the dealership was notified, but did not resolve the problem. *nm problem was referred to tsb relating to normal function of electrical system. in addition, rattle from rear end. dealer inspected vehicle and found leaf spring pads worn out. consumer stated that vehicle has oi leak from front if vehicle. as the dealer inspected vehicle, it was found that front shocks were leaking fluid. dealer replaced both shocks. *la | |||
| 03/30/2002 | 1 | 2 | 03/05/2002 |
| Soft brake pedal...goes to the floor. questionable brake response. also clunk heard in front-end and felt through steering around turns. both since new in march 2002. *ak | |||
| 02/28/2003 | |||
| While a loud noise could be heard coming from the front end. *nlm | |||
| While driving if driver releases steering wheel for a second vehicle will immediately pull to the right into the other lane. the dealership has service the vehicle several times but cannot diagnois the problem. consumer is afraid that this problem will cause an accident. ts | |||
| 05/13/2002 | 1 | 02/01/2002 | |
| Vehicle pulls to the right at all times. dealer replaced pitman arm and did an alignment, cannot remedy the problem.*ak dealer also replaced steering box. still did not help remedy the problem. *ak.*tt | |||
| While driving 30-35 mph front end on passenger's side collapsed to ground without warning.*ak | |||
| SUSPENSION - FRONT - CONTROL ARM - LOWER BALL JOINT | |||
| 03/07/2003 | 19675 | 1 | |
| The lower ball joint collapsed, when the vehicle turned a corner. *jb | |||
| SUSPENSION - FRONT - HUB | |||
| 06/01/2005 | 40200 | 1 | |
| The abs comes on at low speed when it shouldn't, resulting in extending stopping distance. dealer miss diagnosed the problem as the left front hub. replacing both front hubs and wheel speed sensors which fixed the problem. *ak | |||
| 08/24/2005 | 1 | 11/01/2004 | |
| Dt: the contact owns a 2002 chevrolet silverado. contact's vehicle hit a wall at a department store last night because she could not stop the vehicle. the contact stated she had no previous problems with the vehicle. could not press down on the brake pedal. there were no warning lights or warning signs to let the consumer know there was a problem within the brakes. the service dealer replaced r&r left front hub bearing. *ak | |||
| 12/26/2004 | 1 | ||
| While driving 30 mph, the abs system engage. the driver applied the brake pedal, and the vehicle failed to stop completely. this caused the vehicle to collided into a tree. the vehicle was taken to the dealer for inspection. the mechanic informed the driver that the front suspension hub needed to be replaced. please provide further details. *nm the consumer was told that the failure of the front hubs on his vehicle was a common problem and requires complete replacement of both front hubs. *tc | |||
| 01/19/2004 | 29000 | 1 | |
| While turning consumer lost control of steering. consumer later found out that the wheel, hub, brakeline and brakes were disconnected from the vehicle. *ak | |||
| SUSPENSION - FRONT - WHEEL BEARING | |||
| 06/23/2005 | 63106 | 1 | 01/07/2002 |
| Defective electric window on drivers side. window will not go up. | |||
| 05/10/2005 | 119000 | 1 | 10/16/2001 |
| Dt: at low speeds the abs kicks in and the vehicle is hard to stop. usually occurs about 5-10 mph. this problem occurs under all weather and driving conditions. it doesn't matter if the vehicle is turning or going straight. the vehicle has 4 wheel antilock. the owner has not called the dealer yet. vehicle is regularly serviced but has not been tested yet. no warning light illuminated. a vibration could be felt and heard in the brake pedal. *ak | |||
| 04/01/2005 | 17684 | 1 | 05/31/2002 |
| Dt: the abs system, the bearings went out on both side in the front on both tires. could hear popping on brakes before they failed. they went out while driving. the consumer had brakes repaired and paid out of pocket. they replaced both sides of brakes today. *nm | |||
| 1 | 12/01/1999 | ||
| Consumer took the vehicle in for an oil change and was informed the bearings were worn. *jg *jb | |||
| SUSPENSION - REAR | |||
| 06/04/2003 | 1 | ||
| Consumer will provide information on this rear suspension problem , (after market products). *ak | |||
| SUSPENSION - REAR - SPRINGS - LEAF SPRING ASSEMBLY | |||
| 03/17/2004 | 35094 | 2 | |
| While driving at low speeds the front headlights became dim without warning. the dealership was notified, but did not resolve the problem. *nm problem was referred to tsb relating to normal function of electrical system. in addition, rattle from rear end. dealer inspected vehicle and found leaf spring pads worn out. consumer stated that vehicle has oi leak from front if vehicle. as the dealer inspected vehicle, it was found that front shocks were leaking fluid. dealer replaced both shocks. *la | |||