Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| TIRES | |||||
| 030310006D | 09/01/2005 | 030310006E | 10012161 | 20 inch wheels and tires available through gmspo. *eh *tt | 02/16/2005 |
| 030310002 | 06/01/2004 | 10012160 | Use of correct installation procedure for loose hubcap assembly. this service bulletin replaces 030310002. *eh | 02/16/2005 | |
| 3157 | 01/01/2004 | 10010018 | Excessive tire spin setting diagnostic trouble code c0543. *tc | 11/03/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| TIRES | |||
| 01/01/1901 | 55000 | 1 | |
| 2002 chevrolet silverado experiencing problems with the goodyear wrangler rts tires.*mr a couple thousand miles after the tires were installed the consumer heard tires noise with vibrations. the vehicle was inspected at the dealer who informed the consumer that everything was fine. the consumer chose to remove the tires and install snow tires. once the tires were changed the noise and vibration no longer existed. when the consumer inspected the tires he noticed sidewall bulges, bumps and other irregularities. *nm | |||
| 09/12/2004 | 44000 | 1 | 08/25/2001 |
| Consumer was driving on the highway at approximately 66 mph the tire blew out. the front wheel assembly snapped off right behind the brake hub assembly. then, vehicle dropped down on its frame and skidded along the road for about 150 to 200 yards and then skidded into a guard rail. consumer contacted the manufacturer , and was told that the manufacturer will send someone to investigate the situation. currently, gm denied the claim.*ak right front wheel assembly broke off at the upper ball joint. *tc | |||
| 01/21/2003 | 24000 | 3 | 07/09/2003 |
| While driving in the rain at 55 mph and without warning, the vehicle started to spin around in circles. on another occasion, while driving in rain it kept feeling like vehicle wanted to get away from the consumer. *ak the consumer stated the brakes locked up as well. *jb | |||
| 4000 | 2 | ||
| While driving driver's side front tire blew out, causing the wheel to lock. the 4-wheel drive will no longer properly operate.*ak | |||
| 12/28/2002 | 20000 | 1 | 11/25/2001 |
| I was driving on a wet road in a 2002 chevy silverado when the vehicle started to hydroplane out of control off the road. i was driving about 55 mph at the time. have there been any studies on the perofrmace of vehicles under slick road conditions? are trucks more likely to hydroplane than other types of automobile? since this incident i am concerned about the safety of driving my vehicle in poor weather conditions.*ak | |||
| 06/17/2003 | 20000 | 1 | |
| When pulling onto a busy highway front tires went out of control. dealer stated there was no traction in the tires.*ak | |||
| 11/27/2003 | 18000 | 1 | 11/01/2001 |
| When accelerating, the rear end went out of control. *ak the good year tire dealer stated that the tire was the wrong type for the pick up truck. the tread design and the hard compound was a unsafe tire for the pickup. with a light rear end, it caused the truck to spin at a low speed and accelerate with out warning. the consumer is dissatisfied with good year service. *cb *jb | |||
| 09/25/2003 | |||
| All four tires on the vehicle warped and had stress marks located on the inner and outer side of the tire. there were no incidents or fatalities to report but the driver is concerned because these tires are a potential hazard; a accident waiting to happen. the tire are bridgestone lt#p2457r16 1201169. please provide additional information and the dot number for these tires. *nlm | |||
| 3218 | 6 | 08/04/2002 | |
| The tires had been aligned and rotated several times due to excessive wear on the inside and outside. *jg *jb | |||
| 01/30/2003 | |||
| The front drive side tire blew. size #p26575r16 dot# w273wma1102. dealer has been notified. ph | |||
| 09/15/2002 | |||
| At first 1200 miles original tires had flat spots all around and chopping up. *ak | |||
| 08/09/2002 | 1 | 12/01/2001 | |
| No road hazard came in contact with the tire. outside temperature was approximately 103f. complete separation of tread from sidewall. nothing remained on rim but sidewall. body damage to fender well as well as rubber burn marks, due to centripetal forces from tire tread separating from sidewall.*ak | |||
| 04/01/2001 | |||
| While traveling approx.60 mph. on highway driver side rear tire suffered major blowout. it is totally split out around outer edge halfway around tire. i have contacted the dealer where truck was purchased and they say it is not a recall tire, and also contacted gm and was told same. i am not sure what to do next except just purchase a whole new set of tires at my own expense. thank you. *ak (dot number: vn73 wmb tiresize: p265/75r16) | |||
| TIRES - SIDEWALL | |||
| 12/12/2005 | 38000 | 1 | 01/26/2002 |
| I purchased new, a 2002 chevrolet 2500 hd crew cab 4x4 from ed morse sawgrass chevrolet. in 2004, after noticing signs of cracking on the sidewalls and area where the sidewall meets the treads on all four tires, i brought the truck to maroone chevrolet service center for inspection. i explained that i was concerned that the tires, having approximately 24,000 miles on them, should not be cracking that it might be dangerous. the supervisor inspected them and told me that it was normal and i had nothing to worry about. i asked for something in writing and he refused to give me anything. as a result, in december 2005, while returning from vacation with my family, without warning there was a sudden loud noise followed by a severe vibration and difficulty in handling. i immediately pulled off the road. upon inspection i found that the entire tread was missing from the right rear tire (firestone steeltex a/t). luckily at that time the tire still held pressure. had i not immediately pulled over, the tire could have blown out and the results could have been devastating. upon further inspection when i arrived home, when the tread separated from the tire it damaged the support bars in the wheel well and folded up the fender behind the tire. as the other three tires look the same, i am concerned for my family's safety and am not driving the vehicle until i have replaced all tires. i have written to the dealership and consumer affairs and have not gotten a response from either. *jb | |||
| 11/04/2004 | 8470 | 1 | 03/11/2002 |
| Goodyear wrangler rts tires developing sidewall bulges and bumps.*mr out of concern for safety, the consumer had the tires pulled at about 8,000 miles, and the winter tires installed. all sounds, vibrations, and noises went away after the tire change (dot number of the four faulty tires 306r dot md70-d5wr 4903, 308l dot md70-d5wr 5003, 403l dot md70-d5wr 5003, 233l dot md70-d5wr 4803). *bf *nm | |||
| 1 | |||
| While driving consumer heard a noise from the rear. consumer was able to maintain control of the vehicle, and pulled over. consumer noticed that the passenger front tire sidewall was separating. consumer drove the vehicle to the dealer for inspection, and mechanic maintained that it was a common problem due to wear and tear. | |||
| 01/03/2004 | 34758 | 1 | 07/07/2002 |
| Oe tires, goodyear wrangler st (235x75x16).ehicle was an empty 2002 chevy silverado. follow a strict rotation plan and check the air pressure often.ignificant cupping noticed on the sidewalls on front and rear tires. *ak very poor traction in adverse weather conditions dry traction is marginal at best on january 3rd, 2004. i was proceeding on the northbound hwy 14 through the mountains from los angeles to lancaster proceeding around a slight right turn between 65-70mph. there was no debris or other hazards in the road. there was a slight wobble and then the complete tire failure on the passenger-side rear tire. the sidewall of the looks like it exploded outward, complete sidewall separation. while i was capable of manuvering my veichle off the freeway, this is a very dangerous problem, that from reviewing tirerack.com and other complaints on nhtsa's web site appears to be a common occurance with these tires. i am going to see if the dealer will allow me to exchange my tires with similar priced ones from a differant manufacture, these tires are unsafe and i do not trust my life or anyone elses life on them. | |||
| 12/17/2001 | 1 | 11/01/2001 | |
| The right rear tire on my vehicle was cracked all the way around on the sidewall of the tire. this occurred after only 2000 miles. this was an original equipment tire on the truck i just purchased in nov 2001.*ak (tiresize: p265/75r16) | |||
| TIRES - TEMPORARY/EMERGENCY SPARE TIRE | |||
| 04/30/2005 | 46000 | 1 | 11/12/2004 |
| Dt: while driving the cable from which my spare was attached broke loose, and the tire landed to the side of the roadway. speed was only 35 mph at the time, this happened without warning. no repairs have been made. dealer referred to nhsta. *ak | |||
| 12/01/2004 | 82491 | 1 | 05/01/2002 |
| While the vehicle was parked. consumer inspected the spare tire rack, and noticed cable sheared off. *ak spare tire rivets falling off of the tire while travelling. the spare tire was brand new never used before. *tc | |||
| TIRES - TREAD/BELT | |||
| 08/08/2010 | 2 | ||
| 2002 chevrolet silverado. consumer writes regarding problem with tires *tgw the consumer stated she purchased four cooper tires on july 6, 2006. when the vehicle had 60,893 miles on it. 34,573 miles later, the front passenger tire tread started coming out in chunks. the consumer only discovered the problem after hearing a noise against the truck. the second failure was on august 8, 2010 when the passenger rear tire tread completely shredded off and caused damage to the truck. the consumer stated the tires were defective and is requesting reimbursement. *jb | |||
| 12/12/2005 | 38000 | 1 | 01/26/2002 |
| I purchased new, a 2002 chevrolet 2500 hd crew cab 4x4 from ed morse sawgrass chevrolet. in 2004, after noticing signs of cracking on the sidewalls and area where the sidewall meets the treads on all four tires, i brought the truck to maroone chevrolet service center for inspection. i explained that i was concerned that the tires, having approximately 24,000 miles on them, should not be cracking that it might be dangerous. the supervisor inspected them and told me that it was normal and i had nothing to worry about. i asked for something in writing and he refused to give me anything. as a result, in december 2005, while returning from vacation with my family, without warning there was a sudden loud noise followed by a severe vibration and difficulty in handling. i immediately pulled off the road. upon inspection i found that the entire tread was missing from the right rear tire (firestone steeltex a/t). luckily at that time the tire still held pressure. had i not immediately pulled over, the tire could have blown out and the results could have been devastating. upon further inspection when i arrived home, when the tread separated from the tire it damaged the support bars in the wheel well and folded up the fender behind the tire. as the other three tires look the same, i am concerned for my family's safety and am not driving the vehicle until i have replaced all tires. i have written to the dealership and consumer affairs and have not gotten a response from either. *jb | |||
| 10/18/2005 | 1 | ||
| I am writing to inform you of a tire problem i had the other day with one of your firestone steeltex radial a/t lt 245 75 r16 ten ply truck tire. the other info on the tire is 120/116 r m&s. dot vh11 baac 2801, 008009, da807t. i have only 23,000 miles on these tires. they came on the vehicle when i purchased it new. it was on the passenger side rear of my 2002 chevy duramax. 2500 hd. had 80 psi as required and i had my camper on. right at 30 inches of tread separated from the casing. i was lucky to have noticed the problem before it came all the way off and did any damage at all to my vehicle. we have no firestone dealer at all in our area, and i could not take the chance of this problem ever happening again with these tires. i have replace all 4 tires with the same size and load range as required with another brand. attached are some pictures of the tire. is firestone interested in my problem, and what do i need to do now with my bad tire and the remaining 3 tires? thank-you. *jb | |||
| 08/14/2005 | 32142 | 1 | 02/15/2002 |
| 08/14/2005 traveling from atlanta, ga on i-95 and noticed a vibration coming from the left front of vehicle started slowing down then the truck started shaking so bad it was almost hard to control. stopped vehicle safely and inspected front end and found that the left front tire had separated at the radial belt. found a back country store and had a tire install (used all that was avail). tire cost 150.00 boy was i taken. still have tire in my possession. *nm | |||
| 03/17/2004 | 40000 | 0 | 10/18/2001 |
| Firestone tires: uneven, excessive wear; sidewall deformations & splits; noisy and veh pulls to the right. | |||
| 05/16/2003 | 1 | ||
| While driving the vehicle 55 mph the drivers side rear tire tread separated and caused the tire to blowout (bridgestone) please identify tire size and dot number. *nlm | |||
| 04/12/2003 | 15500 | 1 | 12/03/2001 |
| Firestone steeltex radial tire [lt245/75r16] [load range e m/s] tread separated [driver side rear of 2002 chevrolet silverado 3/4 ton heavy duty pick up] while towing a fifth wheel trailer at 65 miles per on interstate i-75 in kentucky. it sounded like driving on the grooves used to warn drivers they are going off the road. then the rear of the truck began to move slightly left/right. we were just starting up a long, steep hill in the slow lane and were able to pull over onto the shoulder in a good spot where people could see us. many drivers came close, but we were not injured. a trucker stopped to help us. he said it looked like the tire had dry rot. maybe a foot of tread near the side wall came loose. a small chunk [3''] was also loose. the tire collapsed completely. i feel we might have lost control if we had been passing or going down hill. i checked inflation just a few days earlier. *nlm | |||