Bulletins


BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
AIR BAGS
417910021016Dual stage passenger air bag used in single stage application. *kb02/22/2007
337310013523Sir light on steady after bulb test and no diagnostic trouble codes (dtcs). *tt04/20/2005
04094100306/01/200410012542Proper use of labor operation code when diagnosis leads to sir passenger presence system replacement. *tt03/07/2005
309601/01/200410010245Intermittent air bag telltale sets a false diagnostic trouble code of b0083 and or b0084. *sc11/05/2004
00442A01/01/200410007291Dual stage air bag used in single stage application. *tt06/09/2004
02094100203/01/2004020941002A10000080Air bag lamp on, passenger air bag indicator always reads off, diagnostic trouble code (dtc) b0092 set. *tt02/12/2003

Consumer Complaints


Fail datemilesoccurencesPurchase date
AIR BAGS
12/01/2009750001
 Tl*the contact owns a 2003 chevrolet silverado. the contact was driving approximately 55 mph when the air bag warning light indicator illuminated on the instrument panel intermittently. the vehicle was taken to an authorized dealer where the technician suggested replacement of both air bags sensors under the seats. the failure mileage was 75,000. the current mileage was 76,000. updated 6/1/10 *cn the consumer stated the light comes on occasionally. updated 06/07/10*jb
06/24/200519000103/01/2003
 Dt: the contact's vehicle was pulling a trailer. when he applied brake pressure the vehicle failed to stop before striking another vehicle in the rear end. there was damage to both vehicles. however, no one was injured. a police report was taken at the scene. he took the vehicle to the dealer. a manufacturer's representative inspected the vehicle. collected crash data from the vehicle computer, which indicated when brake pressure was applied the vehicle accelerated. the dealer was unable to duplicate the problem. the contact traded the vehicle after the accident. *ak the air bags failed to deploy. updated 03/09/06
09/15/2004110001
 The air bag light illuminated. the consumer was told the parts were not available. *jb
08/27/20041
 While driving srs light appeared on the dashboard and remained on. consumer =drove the vehicle to dealer for inspection. but, driver informed consumer that the problem could not be duplicated. *ak
05/25/20039000111/29/2002
 Air bags not deploying on a new chevy silverado pick-up/ following a vehicle crash. driver was injured, and scarred. was hospitlized and still having problems and will have a lifetime scar on face area. also legs and thighs are scarred. our son was traveling at a high rate of speed passing, lost control went off highway head on into deep ditch, flipped over, went side to side coming to rest sideways on tires that were now flat and still no airbag deployment. sent a complaint and pictures, police report and medical records to gm, no satisfaction from there. what does a vehicle have to have done to have an airbag deploy???? vehicle was totaled. son is permantly scarred, and parents have lost faith in chevy trucks, and airbags. his older brother co-signed so he would have a new, safer vehicle and am now so very upset with gm as to an explanation as to why these air bags did not deploy to protect our son. this vehicle (he was speeding passing) went off the road head on into a deep ditch, overturned several times, hit side to side in ditch, flattened tires and came to rest on shoulder of road. now how much more does it take to deploy an air bag???? i think if we were wealthy and could afford a lawyer they maybe would of listened and checked this more, but as we are just common hard working us citizens, we don't really count. also our son was drinking at the time of the incident, ( should not matter to safety of vehicle equipment) i was told it was not catastropic enough of an accident to warrent any damages. ?? then they tried to say the accident (meaning vehicle) wasn't. i think we all know what they meant. we were not looking for millions (stretching it), just his medical bills and the problem corrected in other chevy's so this would not happen to someone else. as usual the honest people, and hard working middle class can get no help. prayers go out to anyone else this has happened to and that it won't happen to someone else's child.
10/18/200311913205/20/2003
 Involved in a 45 mph collision with another vehicle. airbags in my 2003 chevrolet silverado did not deploy.*ak
08/01/200340001
 Air bags failed to open on head end collision. speed approx. 40 mph. 2003 chevy silverado - new condition
AIR BAGS - FRONTAL
03/23/2006105/21/2003
 Direct frontal impact with side of car that ran red light. air bag did not deploy. speed was approximately 40-50 mph. *jb
08/14/2005108/12/2005
 Air bags did not inflate with a front end crash that pushed the motor in the dash. son received head injuries would like to know what you are going to do about this. pickup was a total loss. frame was bent. our attorney would like to push this but i would like to know what you will do for us first. i have pictures if you would like to see them. *jb
06/25/200423000208/15/2003
 I purchased a new chevrolet silverado truck on 8/15/2003. i drove it 15,000 miles and the transmission went out and was replaced. on another trip returning from denver to durango i was driving on a mountain road when the back wheels suddenly, without warning locked up. this caused the truck to go into an uncontrolled skid and i crashed into the side of the mountain. the truck bounced back into the road and almost forced other cars off the highway. the opposite side of the highway was very steep with no guardrail. had i skidded that direction, i would have tumbled some 200 feet or more. to add to this the airbags did not deploy upon direct frontal impact with the mountain. all of this information was noted in the colorado highway patrol accident report # 908fzeh21p. general motors has accepted responsibility but 10+ weeks later has not replaced the totaled truck!*ak
08/14/200419900112/20/2002
 While driving 55 mph consumer's vehicle was involved in a front collision. upon impact, dual air bags did not deploy. driver sustained head injuries due to his head hitting the steering wheel.*ak the chevrolet testers came to inspect the vehicle. they concluded that the impact was not hard enough nor was the vehicle going fast enough for the air bag to deploy. *nm
01/24/2004106/06/2003
 While driving at 65 mph on the highway, the driver lost control of the vehicle, resulting in a frontal collision. the vehicle went into an embankment. upon impact, the air bags did not deploy. the driver sustained injuries. *ak broken sternum, spine and ribs. the consumer was wearing his seat belt. the sdm crash down load from the crash was sent to odi with pictures of the vehicle. cw *mr *jb
01/24/200410778104/18/2003
 While driving 25 mph the vehicle was involved in a frontal collision. upon impact, the front air bags did not deploy. the driver sustained neck and back injuries. *ak *sc
07/10/20031
 The vehicle was in an accident and rolled over, the consumer stated she must have fallen asleep at the wheel. neither front driver or passenger air bags deployed. driver could not recall whether there was pre-impact braking, but assumed so since it was a natural reaction. both passengers were wearing seat belts, and the air bag warning light was not illuminated at any time prior to the collision. driver sustained serious injuries, such as broken ribs/ contusions and bruises. the passenger was killed.*ak odi spoke to consumer. the complainant was driving the vehicle and may have fell asleep at the wheel. husband was most likely a sleep in the passenger's front seat at the time of the crash. the vehicle drifted into opposite lane. the driver upon realization of what was going on over corrected and hit a concrete drain resulting in the vehicle flipping 2 1/2 times. the passenger sustained blunt head trauma according to the death certificate. the complainant stated that the injuries to the passenger were on the top/side. the complainant did not remember the details. the passenger was belted but died instantly from the trauma. the driver did remember if she hit the steering wheel. cw *ts *jb
07/31/20038400112/31/2002
 2003 chevrolet silverado ext. cab 4x4 with onstar, wrecked. hit trees. truck totalled, front-end damage, side and rear end damage. air bag did not inflate. onstar did not work. *ak
1
 The vehicle was involved in a frontal collision at highway speed. upon impact the passenger side air bag did not deployed. manufacturer has been contacted. please provide further information.*jb
AIR BAGS - FRONTAL - SENSOR/CONTROL MODULE
3
 While starting up the vehicle srs light appeared on the dashboard and remained on. vehicle was taken to the dealer for inspection., and the mechanic determined that the control module needed to be replaced, and replaced it. while the vehicle was parked in a garage the air bags deployed on their own. mechanic replaced the air bags, problem recurred. *ak
74001
 Whiel driving at 40 mph vehicle was hit head on and the air bags failed to deploy.*mr