Recalls

CampaignManufacturerManufacturing dateType# of units affectedDate Owner notified MfgRecall Initiated byManufacturers of recalled vehicles/productsReport Recieved DateRecord Creation DateRegulation Part NumberFMVSS Number
EQUIPMENT
04E022000DURAKON INDUSTRIES, INC. E (Equipment)800003/31/2004MFRGENERAL MOTORS CORP.03/23/200403/30/2004
Defect SummaryAftermarket pickup truck over-the-rail bedliners manufactured for installation on 1999-2004 chevrolet silverado and gmc sierra pickup trucks. the toggle wing assembly used to attach the bedliner to the truck bed is not engaging fully in the stake pocket of the pickup truck.
Consequence SummaryThe bedliner can become detached from the pickup while it is motion, possibly endangering following motorists or pedestrians.
Corrective SummaryDurakon will issue a press release in attempt to notify customers that could have purchased the defective bedliner. if you purchased either a durakon allstar of patriot overrail bedliner since august 1, 2003, for 1999 to 2004 chevrolet silverado or gmc sierra trucks, or purchased one of these pickup trucks with either brand bedliner already installed, you should return to an authorized durakon dealer so that the bedliner can be inspected and, if necessary, repaired with a newly designed toggle wing fastening system, or if required, replaced with a new bedliner free of charge. please call the durakon hotline at 1-800-933-4200 to find the nearest authorized durakon dealer.
NotesThis recall only pertains to aftermarket overrail bedliners and has no relation to any original equipment installed on chevrolet silverado and gmc sierra pickup trucks by general motors.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236).
EQUIPMENT - ELECTRICAL
07E066000CEQUENT ELECTRICAL PRODUCTS E (Equipment)17509/05/2007MFRGENERAL MOTORS CORP.08/28/200708/29/2007
Defect SummaryCertain cequent 90 degree 7-way right angle adaptors sold by distributors in tow packages for aftermarket sales to tow 5th wheel rv travel trailers. due to incorrect wiring of the harness, the trailer lights may not operate properly.
Consequence SummaryIf the trailer lights are not working properly, a vehicle crash can occur.
Corrective SummaryAll of the defective tow packages are still at the distributor level and have not been sold to any consumers.
NotesThis recall only pertains to aftermarket cequent tow packages and has no relation to any original equipment installed on daimlerchrysler, gmc, or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov.

Bulletins

BulletinBulletin dateReplacement BulletinItem no.SummaryAdded
EQUIPMENT
050846006A09/01/2005050846006B10015018Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt05/13/2005
304410010363Generation 5 onstar steering wheel control function. *tt11/17/2004
3050A01/01/20041000962302-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt10/13/2004
03085200509/01/200310004335Diagnostic information for replacement remote keyless entry (rke) transmitter inoperative - unable to synchronize. *tt12/02/2003
030844018A01/01/2005030844018B10004329Rear seat audio (rsa) and/or rear hvac inoperative. *tt update. *tt12/02/2003
0145711/18/200310004259Front license plate bracket. service vme. *tt11/24/2003
00843C11/18/200310004151Replacement (rke) transmitter is inoperative - service vme. *tt11/20/2003
010846002C06/01/200310002836Programming of replacement onstar vehicle communication and interface modules (vcim). *tt09/26/2003
EQUIPMENT - ELECTRICAL
08-08906/01/200810026586Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe11/14/2008
00372D01/01/200410007287Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt06/09/2004
0193501/01/200410006443Product information on rear slider. *mr05/03/2004
0156201/01/200410005402Hvac digital display does not illuminate or function. service vme. sit bulletin 1411066. *tt02/25/2004
030852001C03/01/2003030852001B10001278Remote keyless entry (rke) system inoperative. *tt04/25/2003
030852001B02/01/2003030852001A10001113Remote keyless entry (rke) system inoperative. *tt04/15/2003
03085200101/01/200310000961Remote keyless entry (rke) system inoperative. *tt04/09/2003
02084402012/01/200210000767No audio out of speakers at times. *tt03/31/2003
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
SB-1024005/01/201110038760General motors service campaing: see document search button for owner letter. the hvac blower may not work at certain functions or may become inoperable. there could be a burning smell or smoke. *rm06/27/2011
SB-1024005/01/201110038760Ready06/27/2011
04013801310/01/200410012727Hvac not cold enough a/c compressor does not engage . *eh03/11/2005
04013801410/01/200410012731High pitched tone heard inside vehicle when ac compressor is engaged. *eh03/11/2005
04013700404/01/200410012614Revised air conditioning (a/c) system performance test. *tt03/08/2005
04013800806/01/200410012173Heat ventilation and air conditioning system cannot be controlled or defaults to defrost mode. *eh02/16/2005
02013800707/01/2004020138007B10012091Poor air conditioner performance - air conditioner will not blow cold enough. this service bulletin replaces 020138007a. *eh02/11/2005
04013801008/01/200410011190Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt01/10/2005
307601/01/200410009603Repeat hvac blower motor failure. *tt10/08/2004
308601/01/200410009509Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt10/04/2004
0916200209/16/200210009464Less than desirable ac performance, especially when the ambient temperature is above 90 degrees on vehicles equipped with the duramax diesel engine. *tt10/01/2004
0159701/01/200410007177Blower motor operates on high only.*mr06/03/2004
0170401/01/200410006405Programming control heads - hvac ac. *tt05/03/2004
03013801909/01/2004030138019A10005551Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up03/02/2004
0134811/18/200310004133Passenger compartment air filter. *tt11/19/2003
01139B01/01/200401139C10004105Air conditioning compressor belt or tensioner jumps or flutters causing a rattle noise. service vme. *tt11/18/2003
020138007A08/01/2004020138007C10002835Poor air conditioner performance - air conditioner will not blow cold enough. *tt *ar09/26/2003
03013900806/01/200310002850Changes in air conditioning compessor on/off instrument panel display symbol from 2003 to 2004 model year and synchronizing the driver and passenger set temperatures. *tt09/26/2003
03013900706/01/200310002131Air conditioning (a/c) inoperative / intermittent, air conditioner blows warm air. *tt08/13/2003
02013800712/01/200210000740Poor air conditioner performance - air conditioner will not blow cold enough. *tt03/28/2003
EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)
08089-B11/01/200808089-C10027804General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe02/09/2009
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
04084600401/01/2005040846004A10013440Onstar system inoperative onstar system status light is red radio locked in phone mode or dtc b1000. *eh04/19/2005
0057301/01/200410007618Low audio output from speakers. *mj07/06/2004
01919A01/01/200410007274Replacement radio reads cal error, has no audio or will not program. *tt06/09/2004
0166201/01/200410007248Xm error on a radio display. *tt06/04/2004
0191901/01/200410006807Replacement radio reads cal error, has no audio or will not program. *tt05/14/2004
0184901/01/200401849A10006708Vehicles equipped with xm do not have audio, am, fm work correctly. *mr05/11/2004
0186401/01/200401864A10006615Radio cd skips/ejects or clock resets to 12:00. *mr *tt05/07/2004
0175901/01/200410006302Xm rapid activation utilization. *mr04/28/2004
0139011/18/200310004195Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt11/21/2003
020844020B03/01/2003020844020A10001250No audio out of speakers at times. *tt04/25/2003
020844020A02/01/200302084402010001134No audio out of speakers at times. *tt04/17/2003
EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL
08-089B09/01/200810026805Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe12/19/2008
PIT3504D09/05/200810025770Some customers may comment on various hvac concerns including temperature doors defaulting to full hot position or unable to obtain defrost position. *pe09/05/2008
0554608/01/200510016503Program bulletin (customer satisfaction program)-15,000 mile (24,000 km) fuel filter change. 2002 chevrolet kodiak and 2001-2002 gmc topkick. *sc09/14/2005
0701200407/01/200410014251Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc04/29/2005
03008902007/01/200310012550Summary of published bulletins. *eh03/07/2005

Consumer Complaints

Fail datemilesoccurencesPurchase date
EQUIPMENT
06/05/2011131350
 Brakes failed on my 2003 chevy truck. rusted lines were the problem. gm wants $1650. to fix problem.
12/28/2004320002506/26/2003
 When braking at any speed brake pedal would go to the floor, and there would be extended stopping distance. dealership was notified, but did not resolve the problem. *ak abs displayed brake system failure. the consumer stated that the brakes failed on inclines. the consumer stated that there was an electrical short. the odometer failed and added extra mileage. the tires started separating after 300 miles. the radio became hot and shorted out. the air conditioner shorted out. the consumer stated that the new vehicle checklist was not filled out nor reviewed with him. the consumer stated that the engine knocks. the consumers fingers were burned by the radio after it got hot. the consumer stated that he heard a growling noise in the power steering. the consumer heard a buzzing noise in the transmission. the consumer had to use the emergency brake to stop the vehicle coming down a hill. the right headlight went out and turned black. the headlight was replaced with the wrong high beam light. the cd player will not take the cd. the speedometer will only go to 20 mph at times. *tc
EQUIPMENT - ELECTRICAL
10/15/200310140
 Constant wind noise from hood hinge flaps and top windshield seal at 50 and above. also driver door seal squeals. i repaired the flapping noises myself after the dealer tried 6 times and said it was my bug deflector. the door seal was replaced after 6 trips and is worse now than then. i repaired this as well as i could. they replaced 1 of 3 seals. after 6 visits for my goodyear tires (nothing found wrong again) they decide to replace them. it took 2 weeks to get tires and then they replaced 2. the trans is clunker and has computer software issues causing shifting problems and dealer can not duplicate. the computer thinks it is ok so no codes will be stored. i also pointed out the gm tsb's to them on this problem. i may as well go to the zoo for service at least i get to expect poor service from wild animals. i wrote the vp of gm and he responded to me and forwarded my letter to vp of sales and service. went back for repairs and still have same problems and the new tires with 1000 miles are bad just like the others. $38,000 piece of junk with $3.00 hr monkeys repairing it. what a joke, they can have this truck back since there is nothing wrong with it. i was also refused service two times by my local dealer because i bought it else where. service manager said: "you are not our loyal customer and if we decide to service you, you go behind our loyal customers, reguardless of order". i think he may be looking for other employment now that the vp called me to discuss my concerns, but that is still against the law and the gm contract. think i am going to just get a horse and when it stops working just shoot it.
06/15/200313148
 First time:main computer failed. second time:stalling, running rough, boggs down and makes loud noise,mis-fire in #5 & #6 cilander.a/c not working.not fixed. third time: everything same as second time and engine light now coming on.not fixed. fourth time:all lights on dash come on and all messages appearing on message board.not fixed. after computer changed truck preformed unsatisfactory and is still unsatisfactory. all having to do with computer. told it is a random problem that is hard to detect and may not ever be fixed.
EQUIPMENT - ELECTRICAL - AIR CONDITIONER
03/12/2006111/17/2002
 I have owned my 2003 silverado for just over 3 years. i have had several problems already: 1) the air conditioner would only blow out hot air-- has been fixed. 2)vibration noise in rear end around 30-40 mph--?? can't be fixed/duplicated. 3) speedometer quit working--replaced at my cost; warranty just expired, go figure; also had to go to court to fight speeding ticket! ( relative has same truck, same problem!) 4) windshield wipers will not shut off, i get to pay for this one too, after warranty. i had to pull the fuse out! not very safe in crazy mi weather!! 5) also had tailgate cables replaced under recall. 6) back seat loop replaced due to recall. no wonder chevy is not doing well, who wants to spend over $30,000 for a piece of junk! will not buy another. *jb
08/12/2004355001005/01/2003
 2003 2500 silvarado with 36,000 miles. so far the transfer case shifting module (dropped itself inot 4 low at 70 mph), transmission (became so sloppy that it slammed passengers around had to be rebuilt), air conditioner compressor (quit working and the new one works poorly), fuel pump (died in the middle of utah and took 4 days to get the part), radio (had multiple problems had to be replaced after 4 visits), keyless remote failures, and 4 recalls. *ak
07/09/20049000112/10/2003
 Air conditioning will blow hot air, if you press the switch most of the time it will start working properly. *la
1000112/08/2002
 The consumer stated the passenger seat belt tightened up to an unbearable tightness and the only way to relieve the pressure was to unbuckle the seat belt while the vehicle was in motion. *ak also the air condition blew hot air, the mechanic found the ac cycling switch faulty. *jb
EQUIPMENT - ELECTRICAL - ANTI-THEFT DEVICES
03/28/200330403/27/2003
 Erg valve failed 4-6 times. standard alarm on truck turns on and off by its self. doors lock and unlock by themselves. loses power to the vehicle while driving. when you open the glove box the cargo light comes on. *la
EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC.
08/12/2004355001005/01/2003
 2003 2500 silvarado with 36,000 miles. so far the transfer case shifting module (dropped itself inot 4 low at 70 mph), transmission (became so sloppy that it slammed passengers around had to be rebuilt), air conditioner compressor (quit working and the new one works poorly), fuel pump (died in the middle of utah and took 4 days to get the part), radio (had multiple problems had to be replaced after 4 visits), keyless remote failures, and 4 recalls. *ak
05/10/200454350111/07/2002
 My 1 1/2 year old 2003 chevrolet pickup truck, after doing what it says in one of your bulletins, cd gets hot, ejects cd, and resets clock to 12:00, quit working. while i drive a lot and the truck has 54000 miles on it, the stereo has never touched the pavement, and does not have 54000 miles on it, yet, chevrolet refuses to replace this defective stereo system. which means, i guess, that they have a life expectancy, of their stereo systems, of 1 1/2 years. no help from the dealer, or general motors at all with this complaint. they offered to replace for 450.00, which is idiotic to get replaced if they are not going to stand behind it when it goes bad in 1 1/2 years. highly disappointed in general motors lack of backing of their products. *la
EQUIPMENT - MECHANICAL - JACKS
11/15/2003102/25/2003
 Vehicle jack is too short to jack up vehicle to change flat tire, jack placed under frame per owners manual. placing 4inch by 4inch block of wood between ground and jack solves problem - jack is extended as far as it will go. there is no internal threaded screw shaft in jack to extend it. dealer says there is only one part number for pickup jack, to write gm on side of block of wood. gm says if they get enough complants they'll look into it.. adding a block of wood under a fully extended jack to remove a flat tire doesn't seem safe as compaired to a jack that is the correct fit for a vehicle. at the price i paid for a new truck i can't understand why gm doesn't provide the correct jack! every silverado owner who has a flat like i did will get a suprise when they try to change the tire with the provided jack.*ak

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