Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| EQUIPMENT | ||||||||||||||||
| 04E022000 | DURAKON INDUSTRIES, INC. | E (Equipment) | 8000 | 03/31/2004 | MFR | GENERAL MOTORS CORP. | 03/23/2004 | 03/30/2004 | ||||||||
| Defect Summary | Aftermarket pickup truck over-the-rail bedliners manufactured for installation on 1999-2004 chevrolet silverado and gmc sierra pickup trucks. the toggle wing assembly used to attach the bedliner to the truck bed is not engaging fully in the stake pocket of the pickup truck. | |||||||||||||||
| Consequence Summary | The bedliner can become detached from the pickup while it is motion, possibly endangering following motorists or pedestrians. | |||||||||||||||
| Corrective Summary | Durakon will issue a press release in attempt to notify customers that could have purchased the defective bedliner. if you purchased either a durakon allstar of patriot overrail bedliner since august 1, 2003, for 1999 to 2004 chevrolet silverado or gmc sierra trucks, or purchased one of these pickup trucks with either brand bedliner already installed, you should return to an authorized durakon dealer so that the bedliner can be inspected and, if necessary, repaired with a newly designed toggle wing fastening system, or if required, replaced with a new bedliner free of charge. please call the durakon hotline at 1-800-933-4200 to find the nearest authorized durakon dealer. | |||||||||||||||
| Notes | This recall only pertains to aftermarket overrail bedliners and has no relation to any original equipment installed on chevrolet silverado and gmc sierra pickup trucks by general motors.customers can contact the national highway traffic safety administration's auto safety hotline at 1-888-dash-2-dot (1-888-327-4236). | |||||||||||||||
| EQUIPMENT - ELECTRICAL | ||||||||||||||||
| 07E066000 | CEQUENT ELECTRICAL PRODUCTS | E (Equipment) | 175 | 09/05/2007 | MFR | GENERAL MOTORS CORP. | 08/28/2007 | 08/29/2007 | ||||||||
| Defect Summary | Certain cequent 90 degree 7-way right angle adaptors sold by distributors in tow packages for aftermarket sales to tow 5th wheel rv travel trailers. due to incorrect wiring of the harness, the trailer lights may not operate properly. | |||||||||||||||
| Consequence Summary | If the trailer lights are not working properly, a vehicle crash can occur. | |||||||||||||||
| Corrective Summary | All of the defective tow packages are still at the distributor level and have not been sold to any consumers. | |||||||||||||||
| Notes | This recall only pertains to aftermarket cequent tow packages and has no relation to any original equipment installed on daimlerchrysler, gmc, or ford vehicles.customers may contact the national highway traffic safety administration's vehicle safety hotline at 1-888-327-4236 (tty: 1-800-424-9153); or go to http://www.safercar.gov. | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| EQUIPMENT | |||||
| 050846006A | 09/01/2005 | 050846006B | 10015018 | Information on upgrading certain onstar generation 5 analog/digital-ready systems to onstar generation 6 dual-mode (analog/digital). *tt | 05/13/2005 |
| 0508132001 | 01/01/2005 | 10013460 | Accessory power outlet (apo) turns off automatically - parallel hybrid truck (rpo hp2). *tt | 04/19/2005 | |
| 040852005 | 06/01/2004 | 10012535 | Remote keyless entry (rke) system inoperative. *tt | 03/07/2005 | |
| 3044 | 10010363 | Generation 5 onstar steering wheel control function. *tt | 11/17/2004 | ||
| 3050A | 01/01/2004 | 10009623 | 02-05 onstar equipped vehicles emitting beeping noise before connecting to onstar. *tt | 10/13/2004 | |
| 030844018A | 01/01/2005 | 030844018B | 10004329 | Rear seat audio (rsa) and/or rear hvac inoperative. *tt update. *tt | 12/02/2003 |
| 030852005 | 09/01/2003 | 10004335 | Diagnostic information for replacement remote keyless entry (rke) transmitter inoperative - unable to synchronize. *tt | 12/02/2003 | |
| 01457 | 11/18/2003 | 10004259 | Front license plate bracket. service vme. *tt | 11/24/2003 | |
| 00843C | 11/18/2003 | 10004151 | Replacement (rke) transmitter is inoperative - service vme. *tt | 11/20/2003 | |
| EQUIPMENT - ELECTRICAL | |||||
| 08-089 | 06/01/2008 | 10026586 | Gm: special coverage adjustment-analog onstar deactivation. fcc ruled in 2002 wireless carriers would no longer re required to support analog wireless network starting in 2008. *pe csc letter was received. updated 12/1/08. *pe | 11/14/2008 | |
| 00372D | 01/01/2004 | 10007287 | Onstar system is attempting and/or completing phone calls which the operator of the vehicle did not initiate. *tt | 06/09/2004 | |
| 01935 | 01/01/2004 | 10006443 | Product information on rear slider. *mr | 05/03/2004 | |
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||||
| SB-10240 | 05/01/2011 | 10038760 | Ready | 06/27/2011 | |
| SB-10240 | 05/01/2011 | 10038760 | General motors service campaing: see document search button for owner letter. the hvac blower may not work at certain functions or may become inoperable. there could be a burning smell or smoke. *rm | 06/27/2011 | |
| 050138012 | 11/01/2006 | 050138012C | 10017373 | Ei05082 - loss of blower motor speeds except for high speed or inoperative. *tt updated. *kb updated *kb | 11/04/2005 |
| 040138014 | 10/01/2004 | 10012731 | High pitched tone heard inside vehicle when ac compressor is engaged. *eh | 03/11/2005 | |
| 040138013 | 10/01/2004 | 10012727 | Hvac not cold enough a/c compressor does not engage . *eh | 03/11/2005 | |
| 040138008 | 06/01/2004 | 10012173 | Heat ventilation and air conditioning system cannot be controlled or defaults to defrost mode. *eh | 02/16/2005 | |
| 020138007 | 07/01/2004 | 020138007B | 10012091 | Poor air conditioner performance - air conditioner will not blow cold enough. this service bulletin replaces 020138007a. *eh | 02/11/2005 |
| 040138010 | 08/01/2004 | 10011190 | Diagnostic information to accurately diagnose a/c low pressure switch using new kent moore special tool ge-47742. *tt | 01/10/2005 | |
| 3076 | 01/01/2004 | 10009603 | Repeat hvac blower motor failure. *tt | 10/08/2004 | |
| 3086 | 01/01/2004 | 10009509 | Air conditioner (a/c) low pressure switch diagnostic tool. currently the a/c low pressure switch open/close pressures cannot be accurately determined by measuring pressure at the low side service port. *tt | 10/04/2004 | |
| 01966 | 01/01/2004 | 10006900 | Inoperative air conditioner system or lack of cooling. *mr | 05/19/2004 | |
| 01704 | 01/01/2004 | 10006405 | Programming control heads - hvac ac. *tt | 05/03/2004 | |
| 030138019 | 09/01/2004 | 030138019A | 10005551 | Underhood air conditioner rattle noise heard on acceleration or a sudden loss of air conditioner system performance. *tt this bulletin replaces 03-01-38-019 dated 11-01-2003. to include various modles including 2002-2004 commercial up | 03/02/2004 |
| 01561 | 01/01/2004 | 10005400 | Sizzle noise after vehicle shut off. service vme. sit bulletin 1410828. *tt | 02/24/2004 | |
| 030139008 | 06/01/2003 | 10002850 | Changes in air conditioning compessor on/off instrument panel display symbol from 2003 to 2004 model year and synchronizing the driver and passenger set temperatures. *tt | 09/26/2003 | |
| EQUIPMENT - ELECTRICAL - NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM) | |||||
| 08089-B | 11/01/2008 | 08089-C | 10027804 | General motors corp: special coverage adjustment; analog onstar deactivation. *pe updated 2/17/09. *pe | 02/09/2009 |
| 3090 | 01/01/2004 | 10010236 | Unable to perform set up new onstar on vehicles with gen 6.05 hardware. *sc | 11/05/2004 | |
| 3113 | 01/01/2004 | 10010199 | Gen 6 vehicles in mount airy, nc cannot connect to onstar or emergency services. *sc | 11/04/2004 | |
| 3120 | 01/01/2004 | 10010109 | Onstar center unable to perform remote diagnostic. (2004-2005 chevrolet yukon, 2005 chevrolet trailblazer, 2002, 2003, 2005 buick rainier, 2005 chevrolet express van, and 2005 cadillac seville) *sc | 11/04/2004 | |
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||||
| 3106 | 01/01/2004 | 10010132 | Xm radio was working prior to july 26, 2004 and it is inoperative now. *jb | 11/04/2004 | |
| 00573 | 01/01/2004 | 10007618 | Low audio output from speakers. *mj | 07/06/2004 | |
| 01919A | 01/01/2004 | 10007274 | Replacement radio reads cal error, has no audio or will not program. *tt | 06/09/2004 | |
| 01662 | 01/01/2004 | 10007248 | Xm error on a radio display. *tt | 06/04/2004 | |
| 01958 | 01/01/2004 | 10006948 | Product information regarding radio personalization. *mr | 05/20/2004 | |
| 01919 | 01/01/2004 | 10006807 | Replacement radio reads cal error, has no audio or will not program. *tt | 05/14/2004 | |
| 01849 | 01/01/2004 | 01849A | 10006708 | Vehicles equipped with xm do not have audio, am, fm work correctly. *mr | 05/11/2004 |
| 01864 | 01/01/2004 | 01864A | 10006615 | Radio cd skips/ejects or clock resets to 12:00. *mr *tt | 05/07/2004 |
| 01759 | 01/01/2004 | 10006302 | Xm rapid activation utilization. *mr | 04/28/2004 | |
| 01390 | 11/18/2003 | 10004195 | Xm radio must be tuned to channel 1 through 66 during activation attempt. 2004 chevrolet canyon, gmc denali, gmc colorado also included. *tt | 11/21/2003 | |
| EQUIPMENT - OTHER - OWNERS/SERVICE/OTHER MANUAL | |||||
| 08-089B | 09/01/2008 | 10026805 | Gmc: special coverage adjustment-analog onstar deactivation. csc letter was received. *pe | 12/19/2008 | |
| PIT3504D | 09/05/2008 | 10025770 | Some customers may comment on various hvac concerns including temperature doors defaulting to full hot position or unable to obtain defrost position. *pe | 09/05/2008 | |
| 05546 | 08/01/2005 | 10016503 | Program bulletin (customer satisfaction program)-15,000 mile (24,000 km) fuel filter change. 2002 chevrolet kodiak and 2001-2002 gmc topkick. *sc | 09/14/2005 | |
| 07012004 | 07/01/2004 | 10014251 | Oil life system reset procedures-trucks. buick terazza 2005, gmc sierra denali 2002-2003, gmc b7 chassis medium duty 2003-2005 and gmc 560 c-series 2003-2005 *sc | 04/29/2005 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| EQUIPMENT | |||
| 01/15/2010 | 91000 | ||
| Tl- the contact owns a 2004 chevrolet silverado. he stated that on january 15, 2010, he noticed that his speedometer was not working properly. he had taken it to a repair facility and was informed that the instrument cluster was defective. he contacted the dealer and manufacturer and was advised that the vehicle was no longer under warranty. the failure mileage was 91,000 and the current was 98,560..mr | |||
| EQUIPMENT - ELECTRICAL - AIR CONDITIONER | |||
| 06/30/2008 | 75031 | ||
| Tl*the contact owns a 2004 chevrolet silverado. whenever the contact activated the air conditioning dual climate control, he noticed that the driver's side vents would suddenly blow out hot air. the vehicle was previously serviced for this failure and the dealer replaced the actuator. the vehicle has not been diagnosed again by the dealer. the current and failure mileages were 75,031. | |||
| EQUIPMENT - ELECTRICAL - RADIO/TAPE DECK/CD ETC. | |||
| 05/18/2004 | 9000 | 4 | |
| The vehicle has problems shifting from first to second gear. sometimes the gears change smoothly, and other times there is a thumping sound accompanied by jerking. this problem has occurred at least four times in the last month. *ak in addition when making the transition from a low speed to a higher speed the vehicle's transmission would not engage into the proper gear. this made it seem like the vehicle was in neutral. the dealer fixed the problem with a retrofit kit and the vehicle seems to be working fine. the vehicle's cd player was not functioning properly. the dealer replaced and reprogrammed the cd player. *nm | |||
| EQUIPMENT - MECHANICAL - JACKS | |||
| 09/21/2005 | 10000 | 1 | 07/01/2004 |
| Dt: had the vehicle on the jack and the vehicle fell off the jack, this happened on september 21, 2005. the jack has a small base , it's about 4x5 or 4x6. he contacted the manufacturer, they said to contact nhtsa. *ak *nm | |||
| 01/28/2005 | 1 | ||
| Chevrolet silverado 2004, inadequate and unsafe bottle jack. *bf the consumer stated the vehicle was too large for a jack that size. the consumer is requesting the manufacturer provide him with an adequate jack. *jb | |||
| 07/07/2004 | 1 | ||
| While placing the jack underneath the vehicle it slipped off. consumer drove the vehicle to the dealer, and mechanic determined that the jack operated as designed. *ak | |||