Recalls
| Campaign | Manufacturer | Manufacturing date | Type | # of units affected | Date Owner notified Mfg | Recall Initiated by | Manufacturers of recalled vehicles/products | Report Recieved Date | Record Creation Date | Regulation Part Number | FMVSS Number | |||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | ||||||||||||||||
| 04V129000 | GENERAL MOTORS CORP. | from 03/01/2003 to 11/30/2003 | V (Vehicle) | 3662211 | 09/18/2004 | ODI | GENERAL MOTORS CORP. | 03/17/2004 | 03/22/2004 | |||||||
| Defect Summary | On certain pickup trucks and sport utility vehicles, the galvanized steel tailgate support cables that retain the tailgate in the full open (horizontal) position may corrode, weaken, and eventually fracture. if both cables fractured, the tailgate would suddenly drop and strike the top surface of the rear bumper. | |||||||||||||||
| Consequence Summary | Anyone sitting or standing on the horizontal surface of the tailgate when both cables fractured could be injured by falling from the tailgate. on vehicles that have had the bumper removed, the tailgate may drop even lower. additionally, if there is cargo on the tailgate the cargo may fall off if the support cables fracture. | |||||||||||||||
| Corrective Summary | Dealers will replace the cables. interim owner notification began on april 7, 20004. the recall began on september 24, 2004, when replacement parts were available, and will continue through october 29, 2004. owners should contact cadillac at 1-866-982-2339, chevrolet at 1-800-630-2438 or gmc at 1-866-996-9463, or visit www.mygmlink.com, and enter your vehicle identification number. | |||||||||||||||
| Notes | Gm recall no. 04007.customers can also contact the national highway traffic safety administration | |||||||||||||||
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| STRUCTURE | |||||
| 3128 | 01/01/2004 | 10009932 | All full size trucks pick up box sheet metal fracture/damage with aftermarket accessories installed. *sc | 11/02/2004 | |
| 02052 | 01/01/2004 | 10007738 | Noise coming from instrument panel cluster or tachometer. *tt | 07/09/2004 | |
| 01822 | 01/01/2004 | 10006720 | Front door frame contacts the windshield reveal molding. *mr | 05/11/2004 | |
| 00778A | 01/01/2004 | 10006293 | Business trip and/or personal trip odometer inoperative. sit bulletin 1460572. *tt | 04/27/2004 | |
| STRUCTURE - BODY | |||||
| 610 | 10/01/2004 | 10015770 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. gm tech link. *tt | 08/11/2005 | |
| 3122 | 01/01/2004 | 10009960 | Dimple in the body side molding. *sc | 11/02/2004 | |
| 3089 | 01/01/2004 | 10009518 | Rattle type noise coming from the rear of the cab during body twist maneuvers or over bumps. *tt | 10/04/2004 | |
| 0408111002 | 07/01/2004 | 0408111002A | 10008485 | Raised surface, dimple in body side molding. *mj this bulletin replaced previous bulletin 04-08-111-002, dated 05/01/2004. *tt | 08/03/2004 |
| 01936 | 01/01/2004 | 01936A | 10007830 | Painted body side moldings dimple (raised surface). service vme. *tt | 07/12/2004 |
| 030861002B | 09/01/2004 | 030861002C | 10005172 | Snap/popping type noise coming from front of vehicle. *tt 03-08-61-002b, dated 05/01/2004 replaced. *tt | 02/10/2004 |
| STRUCTURE - BODY - DOOR | |||||
| 3000 | 01/01/2004 | 10008896 | Service vme - 03 - 04 full size truck, utilities and hummer h2 passenger door module inoperative. *mj | 08/25/2004 | |
| 030864029 | 09/01/2003 | 10004397 | Information on removing front door trim panel to avoid breakage. *tt | 12/05/2003 | |
| 030864022 | 07/01/2003 | 10002947 | Information on removing the front door trim panel during switch removal to avoid breakage. *tt | 10/01/2003 | |
| STRUCTURE - BODY - DOOR - HINGE AND ATTACHMENTS | |||||
| 3464 | 10014808 | Door hinge replacement kit. *tt | 05/10/2005 | ||
| STRUCTURE - BODY - ROOF AND PILLARS | |||||
| 3067 | 01/01/2004 | 3067A | 10009375 | Tinny rattle type noise from the roof at highway speeds. *tt | 09/27/2004 |
| STRUCTURE - BODY - TAILGATE | |||||
| 3227 | 10/04/2006 | 3227C | 10011755 | Tailgate cable slack. this includes 1998-2006 chevrolet and gmc full and mid size trucks. *eh updated. *kb | 01/31/2005 |
| 04007A | 10/22/2004 | 10010543 | Tailgate support cable. recall 04007a. gm parts bulletins & information. *tt updated *eh | 12/01/2004 | |
| STRUCTURE - FRAME AND MEMBERS | |||||
| PIT-3749D | 11/01/2010 | 10037570 | Ready | 05/25/2011 | |
| PIT-3749D | 11/01/2010 | 10037570 | Gm: on some truck models there is some frame corrosion. *rm | 05/25/2011 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| STRUCTURE | |||
| 01/01/2005 | 4000 | 8 | 09/20/2004 |
| Dt: while driving between 40-60 mph vibration from the frame. suspension vibration or frame beaming. it is as if there is a flat tire, the car wobbles. very eerie feeling to be driving and this to happen. a new set of tires have been placed on front. complained to gm,no recall but would be notified if there was. taken to dealers who recognized this was the problem but did not do anything about. *nm | |||
| 02/01/2005 | 4 | ||
| A clunking noise could be heard under the consumer's 2004 chevrolet silverado while in motion . *nm the vehicle had been taken to the dealer 3-4 times for repairs. the consumer was informed that the defect could not be repaired. *sc *jb | |||
| 01/02/2005 | 100 | 9 | 09/03/2004 |
| Tailgate problem, drivers seat failure,cruise control failure, declining brake effectiveness,water leaking in drivers door,electrical failure in radio,power mirrors. owner returned truck to bank for vol.repo.feeling this truck was becoming more unsafe to drive, this among other circumstances. *jb | |||
| STRUCTURE - BODY | |||
| 09/17/2011 | 79000 | ||
| Tl* the contact owns a 2004 chevrolet silverado. the contact was driving 45 mph when the trailer hitch bent abnormally. the manufacturer advised that the trailer hitch could tow up 10,000 pounds and the contact was towing 4,700 pounds of pay load. the contact called the manufacturer and the manufacturer advised that the vehicle was not under warranty so they were unable to assist. the contact stated the vehicle was unsafe to drive and that the trailer could have disconnected and caused a crash due to the inaccuracy of the tow load limit. the vehicle was not repaired. the failure mileage was 79,000. | |||
| 09/17/2011 | 79000 | ||
| Tl-the contact owns a 2004 chevrolet silverado. the contact was driving 45 mph when the trailer hitch bent abnormally. the manufacturer advised that the trailer hitch could tow up 10,000 pounds and the contact was towing 4,700 pounds of pay load. the contact called the manufacturer and the manufacturer advised that the vehicle was not under warranty so they were unable to assist. the contact stated the vehicle was unsafe to drive and that the trailer could have disconnected and caused a crash due to the inaccuracy of the tow load limit. the vehicle was not repaired. the failure mileage was 79,000. kmj | |||
| 09/17/2011 | 79000 | ||
| Tl-the contact owns a 2004 chevrolet silverado. the contact stated while driving 45 mph the trailer hitch bent. the manufacturer states the trailer hitch can tow up 10,000 pounds and the contact was towing 4,700 pounds of pay load. the contact called the manufacturer and the manufacturer stated the vehicle is not under warranty so their is nothing they can do. the contact stated the vehicle was unsafe to drive due to the bent hitch the trailer could have disconnected and cause a crash. the failure mileage was 79,000. jo | |||
| 10/04/2004 | 1 | ||
| The grille guard is blocking the headlights, making visibility on the road at night difficult. contacted manufacturer for a replacement grill.*ak | |||
| 09/01/2004 | 1 | ||
| Consumer stated that every time he entered the vehicle he would have an allergic reaction to the vehicle. he did not know if it was the leather interior. he got hives all over his body. *ak | |||
| STRUCTURE - BODY - BUMPERS | |||
| 01/23/2006 | 30000 | 1 | 10/31/2003 |
| Front bumper bracket is broken, and the bumper may fall off. dealer said they have replaced numerous brackets, but i have too many miles on my vehicle to replace. 2004, chevrolet duramax 2500 hd. *ak | |||
| STRUCTURE - BODY - DOOR | |||
| 11/27/2004 | 38 | 2 | 11/05/2004 |
| The drivers side door an drivers side back door molding has dimples the size of a golf ball looks very bad has been there ever since i took delivery of vehicle and dealership says that in the future there will be a recall to fix this i feel as a consumer that this is a defect and it should be fixed immediately.*ak *jb | |||
| 02/06/2004 | 3600 | 1 | |
| The consumer complained about multiple problems with this vehicle. the dealer and manufacturer had been notified. *ak the left door frame was unable to be lined properly. *sc | |||
| STRUCTURE - BODY - HOOD - HINGE AND ATTACHMENTS | |||
| 04/01/2004 | 4100 | 1 | 02/18/2004 |
| The consumer had the hood up examining the engine, and the hood fell on the consumer's head and back area. the consumer suffered a bump on the back of the head, a slight concussion, and a gash to the fore head. the dealer examined the vehicle and replaced the coil spring on the hood. *ak *sc *jb | |||
| STRUCTURE - BODY - ROOF AND PILLARS | |||
| 11/01/2004 | 11000 | 1 | 03/01/2004 |
| The roof of the truck was soft, it buckled when the consumer went through a car wash. *jb while driving at freeway speeds with the side window opened half way, pressure built up inside the vehicle which caused the roof to buckle. *nm | |||
| STRUCTURE - BODY - TAILGATE - HINGE AND ATTACHMENTS | |||
| 02/15/2006 | 31000 | 1 | 03/11/2004 |
| Yesterday i was standing on my tailgate to strap down the lumber on my overhead rack. suddenly the tailgate collapse down and slams into my bumper. i was shaken but not hurt. i was looking at my tailgate to determine what had just happened, i noticed that both cables that hold up the tailgate were broken apart in the center of each of them. they looked like they had rusted. when the tailgate hit the bumper it caused a dent in the back of the tailgate. *nm | |||
| 09/18/2005 | 45000 | 2 | 04/15/2005 |
| Bought a 2004 chevorlet 2500hd used. one week after purchase the tailgate bezel trim piece was lost on the highway. then a few months later the speedometer dies on quits working, or works intemittently sometimes sticking. *nm | |||
| 03/09/2005 | 4200 | 1 | |
| While standing on the tailgate both tailgate straps snapped. consumer sustained minor injuries. dealership was notified, but did not resolve the problem. *ak | |||
| 07/30/2004 | 1 | ||
| Nhtsa recall 04v129000 on the tailgate support cable. for six months the dealer did not have the parts available for the recall. please provide further details. *nm | |||
| 12/12/2004 | 01/22/2004 | ||
| There are 3 recalls on my vehical why have i not been notified | |||
| 06/01/2004 | 2000 | 20 | 04/10/2004 |
| The plastic tailgate handle bezel keeps falling out everytime the tailgate is lowered. it may fly off while driving in traffic, causing an accident behind my truck.*ak | |||
| 03/06/2004 | 130000 | 1 | 10/17/2003 |
| After reading about the problems with tailgates on gm vehicles, i checked mine. i noticed that the left one was loose and not supporting any of the weight of the tailgate when the gate was open. as i examined it further, it came apart in my hand. the only thing holding it together was the plastic. *nm | |||
| STRUCTURE - FRAME AND MEMBERS | |||
| 02/02/2013 | 143000 | ||
| Tl* the contact owns a 2004 chevrolet silverado. the contact stated that the brake lines were corroded and caused the brakes to fail. the contact was attempting to stop when the brake pedal traveled to the floorboard abnormally. the contact was able to cruise to a stop. the vehicle was taken to a local mechanic where they informed the contact that the complete undercarriage of the vehicle was corroded. the contact traded in the vehicle. the failure and the current mileages were 143,000. | |||
| 10/24/2008 | 112000 | 1 | |
| Tl*the contact owns a 2004 chevrolet silverado. the contact took the vehicle to a repair shop for regular maintenance. the mechanic stated that the frame of the vehicle failed where the upper control arms attach to the front frame. as a result, he cannot use the vehicle for snow-plowing, which is its primary use. the contact believes this is a manufacturer defect, which should be replaced for free. the current and failure mileages were 112,000. updated 11-19-08 *bf updated 11/19/08.*jb | |||