Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||||
| 01766 | 01/01/2004 | 10006220 | Fogging of windows in the defrost mode. also including models: 2003-2004 gmc yukon xl, denali xl, 2003-2004 sierra denali. *mr | 04/26/2004 | |
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM - WINDSHIELD - BLOWER | |||||
| 3691A | 10018623 | Front hvac blower inoperative. *tt | 01/09/2006 | ||
| 3766 | 10018566 | Front blower inoperative stay running during low ambient temperature. *tt | 01/06/2006 | ||
| 3545 | 10017132 | Blower motor inoperative at low ambient temperatures. *tt | 10/25/2005 | ||
| 040139009 | 08/01/2004 | 10011191 | Hvac blower motor inoperative or stays running. *tt | 01/10/2005 | |
| 030138015 | 09/01/2003 | 10004293 | Hvac blower motor may run continuously after vehicle is turned off. *tt | 12/01/2003 | |
| VISIBILITY - GLASS, SIDE/REAR | |||||
| 02172004 | 02/17/2004 | 10009122 | Latch on the rear quarter glass is loose or has become detached from the window glass. gm voicemail express. *tt | 09/10/2004 | |
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||||
| 3713 | 09/27/2006 | 3713A | 10021017 | Door glass pops out of run channel. *kb | 02/22/2007 |
| 3573 | 3573A | 10017277 | Unwanted operation of rear windows. *tt | 10/31/2005 | |
| 01292004 | 01/29/2004 | 10013030 | Bulletin 04-08-64-003, front door power window motor assemblies - warranty repair information. *tt | 04/06/2005 | |
| 040864003 | 02/01/2004 | 040864003A | 10011144 | Power window motor now available separately from the power window regulatory assembly. *tt updated *eh | 01/03/2005 |
| 030864037 | 11/01/2003 | 10005594 | Front power window noisy or inoperative on vehicles located in michigan only. *tt | 03/04/2004 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES | |||||
| 3639 | 10017123 | Service vme-outside rear view mirror inoperative. *sc | 10/25/2005 | ||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||||
| 3671 | 10016529 | Service vme - outside rearview mirror vibration. *tt | 09/20/2005 | ||
| 3002 | 3002B | 10008899 | Service vme - switching mirrors from power folding to power extending. *mj | 08/25/2004 | |
| 030864010 | 05/01/2004 | 030864010A | 10008512 | Outside rearview mirrors may blow in at highway speeds or power folding feature appears inoperative. also to include 2005 models. *tt | 08/03/2004 |
| 00993 | 01/01/2004 | 00993A | 10007826 | Outside rearview mirror glass may crack. *tt | 07/12/2004 |
| 02007 | 01/01/2004 | 10007063 | Power folding mirrors will not fold inward.*mr | 05/25/2004 | |
| 01804 | 01/01/2004 | 10006188 | Service vme- outside mirror glass falls out.*mr | 04/26/2004 | |
| 01159A | 01/01/2004 | 10005470 | Outside rearview mirrors memory operation. sit bulletin 1404207. *tt | 02/27/2004 | |
| 030864028 | 09/01/2003 | 10004396 | Availability of replacement parts for wide load outside rearview mirrors. *tt | 12/04/2003 | |
| VISIBILITY - REARVIEW MIRRORS/DEVICES - INTERIOR | |||||
| 3422 | 10017188 | Inaccurate outside temperature reading on inside rearview mirror. *tt | 10/27/2005 | ||
| 01564 | 01/01/2004 | 10005403 | Inside rearview mirror compass inoperative. service vme. sit bulletin 1411219. *tt | 02/25/2004 | |
| VISIBILITY - WINDSHIELD | |||||
| 040848003 | 06/01/2004 | 10012532 | Windrush around windshield. *tt | 03/07/2005 | |
| 01698 | 01/01/2004 | 10006391 | Windshield reveal molding flutering. service vme. sit bulletin 1450940. *tt | 04/30/2004 | |
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||||
| 00844 | 01/01/2004 | 00844A | 10007515 | Front windshield wiper arm does not remain upright position as it did on prior models and as a result, customer may inadvertently brake the wiper arm trying to extend the blade. *mj | 06/29/2004 |
| VISIBILITY - WINDSHIELD WIPER/WASHER - LINKAGES | |||||
| 01601 | 01/01/2004 | 10007179 | Windshield wiper arm loose.*mr | 06/03/2004 | |
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| VISIBILITY | |||
| 11/11/2011 | 80000 | ||
| Tl - the contact owns a 2004 chevrolet silverado. the contact stated after receiving a recall repairs for the blower resistor, the blower failed and as a result the wiring harness and control module started to melt down. the vehicle was taken to the dealer who was unable to diagnose the failure which was directly related to the recall. the manufacturer was made aware of the failure and offered to pay half of the repair cost. the vin was not available. the vehicle was not repaired. the failure mileage was 80,000 and the current mileage was 112,000. rvk | |||
| 11/11/2011 | 80000 | ||
| Tl - the contact owns a 2004 chevrolet silverado. the contact stated that after receiving recall repairs for a blower resistor, he stated that the blower failed as a result the wiring harness and control module started to melt down. the vehicle was taken to the dealer who was unable to diagnosed if the failure was directly connected to the recall. the manufacturer was made aware of the failure who offer to pay for half of the repair cost. the vin was not available. the vehicle was not repaired. the failure mileage was 80,000 and current mileage was 112,000. pm | |||
| 10/01/2009 | 58000 | 1 | |
| Windshield wiper motor failure - windshield wiper motor circuit board fails, and windshield wiper motor remains on, even with the switch in the off position. *tr | |||
| 09/07/2004 | 100 | 20 | 09/03/2004 |
| Driver's window rattles when window is not all the way up or down. dealer states this is normal for this truck and that there are no fixs. *nm | |||
| VISIBILITY - DEFROSTER/DEFOGGER SYSTEM | |||
| 01/05/2004 | 3500 | 18 | |
| Ambient outside temperature of approximately 25-degrees fahrenheit and lower causes in-cab heater/ac control that determines where air flow will be directed (defrost/floor/dash vents/combo) to stick. occurs around one time in five; an intermittent problem. if, after commencing driving, the windshield begins to fog over and the outlet selector is stuck in any position other than defrost, it can become impossible to see out the windshield. this has caused dangerous conditions along with requiring me to pull over until the interior of the cabin heats up, allowing the selector switch to function. truck taken to dealer many times under warranty about this problem. at times the truck was left for several days to allow replication. for whatever reason, dealer was unable to replicate the problem thus refusing to try to rectify the problem. it appears the dealers i used (3 total) were unwilling to diagnose the potentially dangerous condition. the dealers responses were such that i was basically told that i would have to live with a potentially dangerous condition. i have learned to leave the switch set in the defrost mode when parking the truck allowing the use of the defrost mode during initial operation during cold weather. of course, that means the a/c is operating, reducing gas mileage and the cabin takes longer to heat. if i happen to forget to leave the setting at defrost i face possible catastrophe if the windshield fogs severely while operating the vehicle. generally, when the switching system in inoperative it takes 20 minutes of so for it to begin working again. sure was tiresome hearing dealers escape warranty work by using the can not replicate mantra. this lame excuse was used with other problems. when gmc expects me to spend my dollars with them in the future i, too, shall use the can not replicate mantra.*jb | |||
| 11/03/2004 | 1500 | 100 | 10/30/2003 |
| 2004 duramax will not defrost windshield or warm cab after 1 hour plus of idle operation. if windshield is scraped it fogs over when operated down the road to warm the engine. this problem, from freezing temp. and worsens as the temp. drops. i purchased vehicle 10-30-2003 and gm service says that there is nothing wrong with my truck. is this true that they are allowed to design and sell a vehicle in this climate that will not warm up enough to defrost the windows in such a period of time. operation of this vehicle is neither safe for myself or anyone on the road. *nm | |||
| 12/14/2003 | 650 | 1 | 12/01/2003 |
| Front defroster was inoperative. as a result, the heat was blocked off, causing impaired vision. *ak 2004 chevrolet silverado experiencing problems with front defroster which is causing impaired vision. dealer explained to consumer that the design of the defrost system was to prevent the winshield from cracking at the bottom.*mr | |||
| VISIBILITY - GLASS, SIDE/REAR | |||
| 07/01/2004 | 1000 | 10 | 05/15/2004 |
| There is a horrible wind noise on the rear quarter panel windows of my 2004, chevroloet silverado. after several attempts to repair the problem, there is still windnoise apparent.*ak | |||
| 08/14/2004 | 4075 | 1 | 06/22/2004 |
| Operating my pickup on river road (gravel surface), akron, iowa at a speed between 15-20 mph, drivers door window shattered and fell on driver, cutting my left hand. i immediately drove the vehicle to dirks motor company, the chevrolet deale, and reported the defect in the vehicle. the window was replaced on august 18, 2004. the vehicle was purchased in late june 2004. at the time of the defect the vehicle had 4,075 miles.*ak | |||
| VISIBILITY - POWER WINDOW DEVICES AND CONTROLS | |||
| 12/12/2004 | 20 | ||
| While driving in inclement weather the windows will not work. the windows does not come down. consumer states he has had the problem with the windows since he has had the vehicle. please provide any further information. *nm | |||
| VISIBILITY - REARVIEW MIRRORS/DEVICES - EXTERIOR | |||
| 05/27/2004 | 100 | 1 | 05/27/2004 |
| Dt: the rear view mirrors that were special ordered for the vehicle did not extend far enough to allow for proper vision when towing a eight foot wide trailer. the dealer and the manufacturer informed and they explained that they could not offer a free remedy.*ak updated 12/7/2005. *nm | |||
| 07/11/2004 | 1 | ||
| Problems with bugs and debris deflected right into the consumer's face while driving.*mr the left and right door rear view mirrors cause bugs and other debris to be deflected right into the face of whoever is sitting in the driver and passenger seat. the has occurred many times. the consumer has had everything from bug to gravel hit him in the face. the consumer feels the mirrors need to be redesigned. *nm | |||
| 06/09/2004 | 500 | 1 | 02/02/2004 |
| I purchased a 2004 chevrolet 2500hd silverado duramax in feb 2004. the exterior mirrors have been vibrating since i have owned it. the dealership has replaced the mirrors once, which did not resolve the issue. they now state that it is a characteristic of the vehicle. i feel this is a safety issue that gm needs to look into instead of ignoring and stating as a characteritic of the vehicle.*ak | |||
| 03/16/2004 | 200 | 2 | |
| The exterior side mirrors on both sides are made of plastic. when the mirrors are wiped scratches appear. once they are scratched mirrors become useless. also, consumer complained that the windshield wiper blades don't stay on when the windshield is washed manually.*ak | |||
| VISIBILITY - WINDSHIELD | |||
| 01/23/2005 | 7150 | 1 | 06/30/2004 |
| Windshield cracking. *nm | |||
| 11/01/2003 | 1500 | 1 | 09/01/2004 |
| Windshield made crackling noise at medium to fast speed (40 mph and up). took to dealer who agreed that windshield needed to be resealed, which they did. no further problem. *ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER | |||
| 03/16/2004 | 200 | 2 | |
| The exterior side mirrors on both sides are made of plastic. when the mirrors are wiped scratches appear. once they are scratched mirrors become useless. also, consumer complained that the windshield wiper blades don't stay on when the windshield is washed manually.*ak | |||
| VISIBILITY - WINDSHIELD WIPER/WASHER - MOTOR | |||
| 05/27/2006 | 37172 | 1 | 03/20/2004 |
| While parked on the street, locked and not in use for 7 days, a fire apparently started in the windshield wiper motor. it was significantly damaged and spread to the right front wheel well and left front bumper cowling, before it was put out with a fire extinguisher. the gm investigator has indicated that it is their determination that the problem started external to the vehicle. *nm | |||
| 08/01/2004 | 1 | ||
| While driving in a very heavy rain storm windshield wipers completely broke. consumer could not get them to work again. consumer stated that windshield wipers just flopped to the left, hitting the side view mirror. *ak | |||