Chevrolet Silverado 2500 2002
Model Silverado 2500 made in 2002 by Chevrolet got 27 consumer complains there are 2 investigations as well as 1 service bulletin. Consumer complaints with reference, among others things, to air bags, brakes and fuel system, gasoline. Technical service bulletines regarding power train. The car had one investigation (trailer hitches).
Model 2002
Bulletins
| Bulletin | Bulletin date | Replacement Bulletin | Item no. | Summary | Added |
|---|---|---|---|---|---|
| POWER TRAIN - AUTOMATIC TRANSMISSION | |||||
| 030730011 | 04/01/2007 | 030730011E | 10022259 | Delayed engagement with allison transmission, cold hesitation, malfunction indicator lamp (mil) illuminated, dtc's p0701, p1709, p1711, p1713, p0841, p0843, p0847, p0870, p0872, and p0875. *kb | 07/24/2007 |
Investigations
| NHTSA ID | Manufacturer | Date open | Date close | Subject | Recall campaign | |
|---|---|---|---|---|---|---|
| TRAILER HITCHES | ||||||
| PE07025 | GENERAL MOTORS CORP. | 05/14/2007 | 09/14/2007 | TRAILER HITCH RECEIVER FAILURE | ||
| Gm provided additional data regarding allegations of failure of the trailer hitch.odi reviewed that as well as other data provided by peer manufacturers.based on our review, odi finds the need to further investigate this issue.this preliminary evaluation is upgraded to an engineering analysis (ea07-013) for further assessment and study of this issue. | ||||||
| EA07013 | GENERAL MOTORS CORP. | 09/14/2007 | 09/12/2008 | TRAILER HITCH RECEIVER FAILURE | ||
| Complaint reports allege poor weld quality and/or bending of the subject vehicle original equipment trailer hitch receiver.the agency's investigation included analysis of manufacturer and agency incident reports, review of police reports, analysis of the agency's fatal analysis reporting system, a vehicle owner survey, inspection of tow vehicles/hitches and analysis of failed parts.incidents of weld failure were rare and associated with very low-speed driving (turning, backing and sudden stopping).incidents of bending were associated with improper trailer hitch adjustment or overloading. a safety-related defect has not been identified at this time and further use of agency resources does not appear to be warranted.accordingly, this investigation is closed.the closing of this investigation does not constitute a finding by nhtsa that a safety-related defect does not exist.the agency will monitor this issue and reserves the right to take further action if warranted by the circumstances.see document search file for addition information. | ||||||
Consumer Complaints
| Fail date | miles | occurences | Purchase date |
|---|---|---|---|
| AIR BAGS - FRONTAL | |||
| 01/31/2012 | 1 | ||
| 2002 chevy truck 2500. attorney writes on behalf of client in regards to air bag failure during a crash *tgw the consumer hit the steering wheel, which caused severe bruising to his chest and other parts of his body. *jb | |||
| BRAKES | |||
| 07/01/2012 | 132000 | ||
| Brake lines rotting out under my drivers door on my 2002 silverado ,never saw so much rust in my life and i live in a fairly war climate,dealing wanting 1500.00 to replace ,there area lot of other owners complaining about this ,,,someone will get killed because of this.... | |||
| FUEL SYSTEM, GASOLINE | |||
| 09/01/2011 | 180000 | ||
| Tl* the contact owns a 2002 chevrolet silverado 2500 hd. the contact stated that the vehicle suddenly stalled while parked. the contact inspected the vehicle and noticed a failure with the fuel injector pump. the contact pumped air out of the fuel injectors and restarted the vehicle. the vehicle was taken to a dealer for diagnostics where the technician stated that the fuel injector and fuel injector pump had to be replaced. the vehicle was not repaired. the contact stated prior to having ownership of the vehicle, the fuel injectors were replaced under an extended warranty. the approximate failure mileage was 180,000. the vin was not available. | |||
| 09/01/2011 | 180000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 2500 hd. the contact stated that the vehicle suddenly stalled while parked. the contact inspected the vehicle and noticed a failure with the fuel injector pump. the contact pumped air out of the fuel injectors and restarted the vehicle. the vehicle was taken to a dealer for diagnostics where the technician stated that the fuel injector and fuel injector pump had to be replaced. the vehicle was not repaired. the contact stated prior to having ownership of the vehicle, the fuel injectors were replaced under an extended warranty. the approximate failure mileage was 180,000. the vin was not available. kmj | |||
| 01/04/2011 | 150000 | ||
| We have a 2500 hd also with failed injectors. we were not injured nor killed. however, oil and diesel blew out on roadway and on the engine of truck. i do not know if this caused an accident with the vehicle behind me or not. how many accidents could have happened and no one realized it was from the oil of our truck. further more chevy knows this is a problem. so how many people have to get hurt or die before they take care of the problem. of everyone i have talked to only one person was under warranty and they made it by 14 days. chevy has a problem and needs to fix it, and not with an extended warranty. this is my first chevy and will be my last. maybe that is why chevy needed bail out money | |||
| SERVICE BRAKES | |||
| 10/04/2012 | 122000 | 1 | |
| While approaching the back of another vehicle while it was taking a left hand turn, i applied my brakes and had none, the peddle went to the floor and i could not stop. i down shifted the truck into low gear which is with an automatic transmission and applied the emergency brake. i had the truck towed to a repair shop where i was told the brakes are rotted and line ruptured. i understand there are a lot of problems with the brake lines on these vehicles and something should be done about them. surely they are made of inferior materials because this problem is not happening with other trucks models like ford, dodge, or tundra. truck is now at steve's accurate auto repair, madbury nh. *tr | |||
| 10/04/2012 | 122000 | ||
| While approaching the back of another vehice while it was taking a left hand turn, i applyied my brakes and had none, the peddle went to the floor and i could not stop. i down shifted the truck into low gear which is with an automatic transmision and applyed the emergency brake. i had the truck towed to a repair shop where i was told the the brakes are rotted and line ruptured. i understand there are a lot of problems with the brake lines on these vehicles and something should be done about them. surely they are made of inferior matirals because this peoblem is not happening with other trucks modles like ford, dodge, or tundra. truck is now at steve's accurate auto repair, madbury nh. | |||
| 09/26/2012 | 132400 | ||
| Tl- the contact owns a 2002 chevrolet silverado 2500hd. the contact stated while driving the brakes failed. the contact was only able to stop the vehicle as the speed decreased. the contact took the vehicle to the dealer who stated the brake fluid leaked out and the front and rear brake lines were completely covered with rust. the vehicle had not been repaired. the failure and current mileage was 132,400. rvk | |||
| 09/26/2012 | 132400 | ||
| Tl-the contact owns a 2002 chevrolet silverado 2500hd. the contact stated that the brakes failed on the vehicle. the contact stated they had to cruise to a stop. the contact took the vehicle to the dealer and it was found that the brake fluid had leaked out and the front and rear brake lines had rusted through. the vehicle had not been repaired. the failure mileage and current mileages were 132,400.rl | |||
| SERVICE BRAKES, HYDRAULIC | |||
| 05/15/2010 | 80000 | ||
| Tl- the contact owns a 2002 chevrolet silverado 2500. while driving at the speeds of 8mph , contact stated that while braking the anti lock brakes kick in and takes a while for the vehicle to slow down and stop. there is a recall for this component : nhtsa campaign id number: 05v379000 component: service brakes, hydraulic:anti lock. the dealer was contacted and they stated that the vehicle was not included in the recall due to the fact that it was not produced in the states included in the recall. the vehicle has been diagnosed and stated that it was the right abs censor causing the braking issue. there have been no repairs . the failure mileage was 80000 and current mileage was 84000.cv | |||
| 05/30/2009 | 119000 | ||
| Tl*the contact owns a 2002 chevrolet silverado 2500. while driving less than 20 mph, the contact depressed the brake pedal and the abs light illuminated. the vehicle slowed down, but did not come to a complete stop. the brake pedal extended to the floor, but the vehicle did not stop properly. through online research, the contact found nhtsa campaign id number 05v379000 (service brakes, hydraulic:antilock); however, her vin was excluded because she does not live in one of the affected states. the contact believes that her vehicle should be included in the recall since the failures are identical. the vehicle has not yet been repaired. the current and failure mileages were 119,000. | |||
| 07/07/2008 | 51000 | ||
| Tl*the contact owns a 2002 chevrolet silverado 2500. while driving approximately 5 mph on normal road conditions, the contact heard a loud grinding noise when the brake pedal was depressed. there were no warning indicators illuminated on the instrument panel. the vehicle was taken to an authorized dealer and they stated that the failure was related to the antilock brake system. the vehicle has not been repaired. the contact was concerned of the safety risk involved. the failure mileage was 51,000 and current mileage was 53,000. | |||
| SERVICE BRAKES, HYDRAULIC - FOUNDATION COMPONENTS - DISC - ROTOR | |||
| 04/10/2008 | 14000 | 1 | |
| Tl*the contact owns a 2002 chevrolet silverado 2500. the contact stated that the front rotors are rusting. the rear rotors also rusted, but they were replaced under warranty. the current mileage was 27,129 and failure mileage was 14,000. updated 09/29/08. *lj | |||
| STEERING - ELECTRIC POWER ASSIST SYSTEM | |||
| 08/22/2007 | 46000 | 1 | 08/01/2002 |
| Tl*the contact owns a 2002 chevrolet silverado 2500. while driving 5 mph in reverse, the power steering failed. the contact shut off the engine and has not yet taken the vehicle to the dealer. the current and failure mileages were 46,000. | |||